Honeywell Senior Customer Business Director 

United States 

106969829

With our high-speed Wi-Fi offerings, we enable seamless connectivity for passengers and crew, enhancing the in-flight experience and enabling real-time data transmission. Our solutions also contribute to more direct and on-time flight arrivals, improving overall travel efficiency. In addition to our core products, we provide value-adding services such as maintenance, repair, and overhaul (MRO) to ensure the continued reliability and performance of aerospace systems. Our facilities and expertise support the Federal government and agencies, further strengthening our position in the aerospace industry.

KEY RESPONSIBILITIES

• Develop and execute the customer business strategy to drive customer satisfaction and loyalty
• Guide and manage a team of customer business professionals
• Work with cross-functional teams to identify and implement process improvements
• Analyze customer feedback and data to identify trends and areas for improvement
• Develop and implement customer business metrics and KPIs
• Ensure compliance with customer business standards and best practices
• Accountable for and able to guide complex global project teams
• Develop and continuously improve key processes
• Guide development of medium to long-term planning: Annual Operating Plan (AOP) or Strategic Planning (STRAP)

YOU MUST HAVE

• Minimum of 15+ years of experience in customer business/program management roles
• 10+ years of experience working with or for defense OEMs
• 10+ years of experience leading military aircraft defense programs
• Must be US Citizen with an active security clearance, top secret preferred
• Bachelor's degree

WE VALUE

• MBA or Advanced Degree
• Strong business acumen
• Excellent oral and written communication skills as well presentation skills
• Proven ability to grow new business and execute programs simultaneously
• Strong business acumen and understanding of cross-functional dynamics
• Customer-focused mindset with a passion for delivering exceptional service
• Leadership skills to inspire and motivate high-performing teams
• Ability to effectively manage and influence internal stakeholders in a matrixed organization

• JOB ID: HRD240633
• Category: Sales
• Location: 13350 US Hwy 19 N,Clearwater,Florida,33764,United States
• Exempt
• Due to US export control laws, must be a US citizen, permanent resident or have protected status.