How will you make an impact?
- Take an objective consultative approach, engage in thorough needs assessment interviews from customer C-level executives down to agent/front line level.
- Identify customer's corporate strategy, goals and initiatives that will drive investment decisions and link to the financial business assessment.
- Understand a customer's corporate financial position, the drivers of profitability, OpEx and CapEx budgets along with key KPIs that drive customer investment decisions.
- Understand key decision makers (including c-level executives) priorities, KPI's and financial goals that drive their individual decision criteria.
- Manage and interpret customer requirements through astute discovery skills to understand, anticipate and match customer gaps and capabilities to the NICE portfolio of solutions and services.
Have you got what it takes?
- At least 10 years of experience in: Strategy, business, and / or technology consulting, leading transformation, or P&L responsibility within a blue-chip company or Senior leadership role in running a contact center organization.
- Has executive presence and exceptional communication and presentations skills that build confidence and credibility.
- Able to confidently explain complex value models in a clear simplified manner.
- Demonstrate the ability to develop relationships with the 'C' or VP level business users to articulate business value and influence strategic application of NICE solutions.
- High level of competency in using complex Excel models and creating compelling PowerPoint presentations.
Regional Vice President of Portfolio Pre-Sales
Individual Contributor