Boston Scientific Customer Care Representative II 

Canada, Ontario, Toronto 

105223072

⦁ Post secondary education
⦁ 2-3 years’ experience in customer care
⦁ Bilingualism in French/English (including written and verbal communication)
⦁ Knowledge of ERP systems
⦁ Proficiency in Microsoft Office (Excel, Word, Outlook)
⦁ Excellent organizational and communication skills
⦁ Superior problem-solving
⦁ Strong attention to detail

⦁ Working knowledge of SAP (S4)
⦁ Medical industry experience
⦁ Knowledge of electronic ordering methods (Esker, EDI, GHX, GFAX)
⦁ Knowledge of Salesforce Service Cloud
⦁ Knowledge of consignment transfer / billing