What You Will Do
- Handle messaging with our Riders and Drivers
- Connect what users are asking for with answers to their true issues
- Troubleshoot problems and find speedy resolutions.
- Bachelor's degree or college experience is preferred but not mandatory
- Experience in a high-volume environment, including service industries, retail, hospitality, or other support environments preferred but not mandatory.
What You Will Need
- Proficiency in Spanish and English is required!
- Proficiency in Portuguese is a plus!
- High proficiency using computers (typing, quickly navigating between various tools)
- Soft-skills to handle interactions with our Riders and Drivers
- Exceptional reading comprehension and writing skills. Able to connect what users are asking for with answers to their true issues
- Bachelor's degree or college experience is preferred but not mandatory
- Experience in a high-volume environment, including service industries, retail, hospitality, or other support environments preferred but not mandatory.
* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .