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Palo Alto Channel Systems Engineer 
United States, Michigan, Detroit 
103832056

16.09.2024
Description

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

  • Serve as the primary technical leader for channel partners within the assigned region
  • Collaborate with focus partners in the territory to develop comprehensive business plans that align to strategic objectives
  • Provide technical pre-sales support to partners, including product demonstrations, solution architecture design, and configuration assistance
  • Collaborate with your sales peers to identify opportunities for new partnerships and expand existing ones
  • Plan and drive technical training sessions for partners, ensuring they are proficient in the company’s products, solutions, and integration processes
  • Support channel partners with technical issues during and after product implementation, acting as a liaison between them and the company's technical support teams
  • Design and deliver customized solutions based on partner and customer needs, ensuring alignment with company standards and best practices
  • Stay updated on product roadmaps, new technologies, and industry trends to better assist partners in growing their business
  • Assist in the development and deployment of channel enablement materials, such as technical guides, manuals, and webinars
  • Collaborate with the product management and development teams to provide feedback on product improvements based on partner and customer feedback
  • Maintain detailed records of partner interactions, sales pipeline, and technical support provided, reporting progress to management regularly

Your Experience

  • 5+ years of experience in Partner Solution Consulting, pre-sales engineering, or a similar technical role within the technology industry
  • Extensive knowledge in at least one of - networking, endpoint, backup, cybersecurity, cloud solutions, and enterprise IT systems
  • Strong understanding of channel sales models and experience working with resellers, distributors, and other channel partners
  • Excellent communication skills, both verbal and written, with the ability to present complex technical information to non-technical audiences
  • Hands-on experience with product installations, configurations, and troubleshooting
  • Ability to work independently and as part of a cross-functional team, managing multiple projects in a fast-paced environment
  • Strong problem-solving skills and a proactive attitude towards resolving issues
  • Willingness to travel within the assigned region to support partners and attend events as necessary
  • Proven track record of influencing key stakeholders and gaining buy-in for technical solutions

Preferred

  • Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field or equivalent military experience required
  • Industry certifications such as CISSP, Cisco, VMware, or cloud-related certifications

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $198,000/yr to $273,000/yr. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

Please note that we will not sponsor applicants for work visas for this position.

All your information will be kept confidential according to EEO guidelines.