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JPMorgan APAC Wholesale KYC Operations - Middle Office 
Singapore 
102991764

08.04.2025

Job responsibilities

  • Manage KYC/ client onboarding requests in coordination with Front Office and facilitate the KYC process end to end
  • Work closely with the Front Office and potentially direct with clients as required, to obtain all necessary supporting evidence to full KYC due diligence
  • Act as an SME and Due Diligence expert to guide clients through the KYC requirements and variation of documents which may fulfil due diligence requirements
  • Conduct in-depth analysis on the ownership structure of the client on publicly available sources (not limited to company registries) or client documentation, and seek additional confirmation or approvals as required
  • Follow up with KYC production teams to ensure onboarding is completed within agreed timeframes
  • Liaise regularly with the business to conduct workload planning, review status of key onboarding's and prioritize open requests
  • Interact with key stakeholders such as Legal, Compliance, Credit and Operations to develop strong partnerships, eliminate roadblocks and ensure continuity of information flow across the groups
  • Assist Relationship Managers with overnight screening, client exits and any other KYC related tasks as required
  • Manage personal workload and priority items and ensure timely escalation of key risks/issues to management
  • Keep informed of any changes to processes and procedures, regulatory change and ensure open verbal dialogue with colleagues across the region
  • Identify and execute process improvements, provide guidance and support on key process and technology initiatives to the business

Required qualifications, capabilities, and skills

  • Minimum 5 years of experience in KYC / Compliance / AML with solid knowledge of KYC/Compliance/AML procedures and standards within the banking industry
  • Experience in client / front office stakeholder management experience
  • Knowledge of multiple client types (i.e. Corporates, SPV, Trust, FI’s. etc.)
  • Knowledge of financial industry with in-depth expertise in various lines of business (Corporate Investment Bank and heritage lines of business)
  • Strong verbal and written communication skills
  • Strong time management, organizational, relationship building skills
  • Quality client focus, strong controls mind-set and strong customer service skills(e.g. oral and written communication skills)
  • Prior experience of adhering to controls and compliance standards
  • Ability to grasp/learn concepts and procedures quickly
  • Bachelor’s Degree or equivalent