What you'll do...
What you'll do:
- Able to monitor batch flows and escalate if SLA will be missed.
- Able to restart 70% of the batch job, while taking phone calls.
- Able to monitor mainframe and open systems where we run our batch jobs, ensuring systems are stable.
- Primary responsibilities include 24/7 L2 Support for Walmart & Sams around the global for batch schedulers that run on the mainframe and open systems.
- Being able to muti-task and support our customers through different channels of communications whether it being a phone call, Zoom, Slack or Team.
What you'll bring:
- Mainframe experience is helpful but not required.
- Able to multi-task by using many different communications channels.
- Knowledge of JCL (job control language).
- How to type and take phone calls.
- Soft skills - positive attitude and willingness to learn
- Basic understanding of computer usage (Outlook, etc)
Immigration sponsorship is not available in this role.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see
The annual salary range for this position is $60,000.00-$110,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include: - Stock
Minimum Qualifications... Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Preferred Qualifications... Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.