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this position can be based from our Palo Alto or San Ramon, CA office.
What you’ll do:
In this role you’ll specialize in onboarding and continued learning experiences at SAP, you will lead the UX design strategy and execution across all aspects of user engagement. You'll collaborate closely with cross-functional teams to conceptualize and create intuitive and user-centric onboarding experiences that set a high standard for user engagement and satisfaction. Your role extends to crafting and refining the UX strategy for educational content, ensuring consistency and clarity in all learning materials. Leveraging your expertise in UX/UI design principles, interaction design, and user-centered design, you will elevate the usability and accessibility of our products' learning journeys, ensuring a seamless and enjoyable user experience.
Expectations and tasks
Define and lead the UX design strategies for onboarding and learning experiences, ensuring alignment with product goals and user needs
Create high-fidelity designs, prototypes, and design systems that enhance the usability and accessibility of onboarding flows and educational content
Partner closely with product managers, developers, and other stakeholders to generate innovative and user-centric product experience concepts
Collaborate closely with UX designers, product managers, content strategists, and developers to integrate visual design seamlessly into product experiences
Conduct design reviews and provide constructive feedback to ensure the highest quality of visual execution across all projects
Continuously research and stay up-to-date on the latest UX design trends and technologies, influencing the future of user experience
Champion design best practices and establish new patterns that can be contributed back to a design system that ensures consistency and scalability across our product suite
Present design concepts and ideas clearly and persuasively to design leadership and executives, fostering collaboration and buy-in
Mentor and collaborate with junior designers and cross teams, fostering a strong design culture
About you
10+ years of experience in design, with a strong focus of UI design
Proven ability to lead and inspire a team of designers, fostering a collaborative and innovative environment
Experience designing for a variety of user experiences including first-use or guided tours, demonstrating versatility and adaptability
Strong understanding of UX/UI design principles, user-centered design, and interaction design
Excellent verbal and written communication skills, with the ability to articulate design concepts and rationale to stakeholders at all levels
Ability to thrive in a fast-paced environment and manage multiple projects simultaneously while maintaining high standards of creativity and attention to detail
Proficiency in industry-standard design software (e.g., Figma, Mural, After Effects a plus)
A passion for innovation and a desire to push the boundaries of design and elevate experiences to a new level
We win with inclusion
San Jose
Palo Alto
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