changing lives.
This position has managerial oversight of an entire campus or multiple facility sites. The Sr. Facilities Manager has the overall responsibility for overseeing the implementation of policies, procedures and programs that will assure well-managed, well-maintained buildings and facilities, placing maximum emphasis on leading a staff in the positive response to the concerns and needs of the workforce occupying the workplace. This position is the primaryliaison with functional leadership and leads staff in the coordination of services and activities, financials, vendors and resources required for current and future needs of the building and operations. The Senior Facilities Manager also has responsibility for the overall financial and KPI performance of the operating plan within their respective facility site/sites.
In this role, you will…
Responsibilities include but are not limited to:
- Oversee day-to-day operations of facilities, ensuring that all services are effectively delivered and facility needs are met including all relevant workplace services such as custodial, life-safety, engineering, food service and general maintenance.
- Ensure that staff implements and provides required services in a manner consistent with company policies
- Manage service contracts cost effectively. Responsible for all aspects of service delivery pursuant to these contracts
- Responsible for periodic and ongoing performance and financial review, conducting RFP’s, and assuring payments and invoicing match contract pricing.
- Initiate audit & control systems to ensure statutory, policy and contractual commitments are met
- Lead the facility team in the supervision of maintenance programs relating to the interior and exterior conditions and appearance and operation of the facilities
- Ensure that facility staff consistently provides positive and prompt response to requests from employees and other occupants
- Responsible to prepare and deliver consolidated reporting and operational reviews of all KPIs, budgets and any other reporting requirements
- Develop, prepare and explain the annual facility budget, quarterly forecasts, and operating plans associated with the campus or site
- Assist in development of capital budgets for the property. This includes contributions towards a five- year plan of maintenance, facility improvement and cost reduction initiatives
- Coordinate the collection, analysis and reporting of data and analysis to provide accurate and current assessment of objectives, productivity, cost savings and improvements.
- Review work order metrics and system to identify service gaps and recurring issues and provide corrective actions
- Responsible for the direct hiring, training and motivational activities of the facility staff
- Manage and drive customer focus within all areas of operational activities and ensure that effective relationships are maintained with key stakeholders and leadership
- Drive innovation through the development of best practices, operational and service efficiency as well as the identification of industry trends and tools that would contribute to our operational excellence goals.
In this role, you’ll need …
- Minimum of 10+ years of facility management experience with at least 3 years at the level of Facility Manager
- Proven ability to adapt, manage and implement change in a fast-paced work environment
- Experience in space planning, construction, engineering and all facets of property operation and building management
- Experience in maintenance and all technical aspect of facilities operation and staff management
- Experience with critical system environments and Building Management Systems (BMS) experience
- Communication Proficiency (oral and written)
- Technical Proficiency
- Problem Solving/Analysis
- Customer Focus
- Financial Management
- Vendor Management – custodial, security, food service, landscape, etc
EDUCATION
- Bachelor’s degree (or equivalent experience) preferred with minimum of 10 years facilities experience
- Professional certifications preferred such as IFMA, CFM, etc….
