דרושים United States, California, Customer Service Coordinator
Cognyte Digital Marketing Coordinator Part time Israel, Tel Aviv District
Today’s world is crime-riddled. Criminals are everywhere, invisible, virtual, and sophisticated. Traditional ways to prevent and investigate crime and terror are no longer enough…
Technology is changing incredibly fast. The criminals know it, and they are taking advantage. We know it too.
As a Cognyter you will:
- Executing Cognyte’s growth strategy through defining partnerships and customers in specific verticals and domains owning a sales quota per relevant region and domain – building and executing a sales plan to meet and exceed the targets
- Collaborating with leading regional and global partners to drive strategic initiatives, build lasting relationships, and augment the pipeline
- Working with system integrators and strategy consultants to identify new business opportunities and drive market demand
- Work internally to continuously enhance the product offering based on information from the field
For that mission you’ll need:
- At least 10 years of experience in software sales positions, preferably in the Governmental and Enterprise sectors. Focus on Law Enforcement Agencies
- Experience in working in Law Enforcement Agencies as a user of investigation systems – a major advantage
- Italian citizenship, Native Italian speaker, and good communication in English
- Experience and skill set in partners’ development & management, business analysis, relationship building, business development
- Experience working with System integrators is a must.
- Experience working in the big data, analytics ecosystem
- Proven experience in this field and proven ability to manage complex relationships and nurture them to success
- Ability to operate in a complex matrix environment and drive processes internally
Apply now.
משרות נוספות שיכולות לעניין אותך
Applied Materials Customer support technician Israel, Tel Aviv District
As a customer Support Technician at Applied Materials you’ll be working for a high growth international company, integrating into the heart of the manufacturing process of advanced digital devices. You’ll get the opportunity and practice to work on the most advanced semiconductor equipment while learning new skills or perfecting existing ones such as advanced trouble shooting and problem solving, project management, robotics, semiconductor device manufacturing processes and more. In addition, you’ll get advanced training on cutting edge hardware industry components.
This is aphysically demanding positionthat often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, lifting up to 35 lbs., the ability to distinguish between colors, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools.
Additionally, because this position generally involves working in a
clean room,it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields.
Key Responsibilities:
The customer Support Technician provide support for complex systems, one of the most advanced in the world for the semiconductor industry, in Israel and abroad.
Install and implement multidisciplinary complex systems
Preventive maintenance and troubleshooting
Define, document and retain infrastructure and work processes
Work is located in Migdal Ha'Emek in a cleanroom environment
Work in shifts including nights and weekends
Transportation of activities Improvement in work processes.
Definition, documentation and preservation of infrastructures and work processes
Requirements:
Technician or Practical engineer in Electronics or Mechanics
Experience with electronic / mechanic equipment – advantage
Prior experience as technician or practical engineer – advantage
Willing to work in shifts
High level of English.
Service oriented, team player
משרות נוספות שיכולות לעניין אותך
Rapyd Manager Customer Delivery Israel
Get the tools to grow globally at . Follow: , , ,
Responsibilities
- Provide IT support to users across multi-region environments and global teams.
- Manage users and permissions for cloud-based products.
- Deploy, support, and master the latest technologies.
- Handle onboarding and offboarding processes.
- Manage company computers and peripheral equipment.
- Administer and maintain business applications and systems.
- Minimum 2 years of experience as a Helpdesk Specialist in a cloud-based environment.
- Hands-on experience with Apple device MDM solutions such as Jamf, JumpCloud, or Kandji.
- Hands-on experience with Google Workspace (G Suite).
- Service-oriented, patient, and able to work independently.
- Fast learner with a proactive attitude.
- Solid understanding of computer systems, with experience installing and maintaining peripheral equipment.
- Knowledge of Atlassian products – an advantage.
- Basic scripting skills (PowerShell, Bash, or Python) – an advantage.
- Fluent in English.
- Good understanding of cloud environments – an advantage.
משרות נוספות שיכולות לעניין אותך
Cognyte Digital Marketing Coordinator Part time Israel, Tel Aviv District
Today’s world is crime-riddled. Criminals are everywhere, invisible, virtual and sophisticated. Traditional ways to prevent and investigate crime and terror are no longer enough…
Technology is changing incredibly fast. The criminals know it, and they are taking advantage. We know it too.
As a Cognyter you will:
- Research target accounts and maintain ABM lists in HubSpot/CRM systems
- Track basic engagement signals (website visits, email activity) to identify active accounts
- Prepare account activity summaries to support sales outreach
- Assist with digital campaign setup across LinkedIn and Google Ads platforms
- Support campaign tracking and coordination
- Monitor campaign performance and highlight key insights weekly
- Coordinate tasks with Marketing and SDR teams
What You'll Learn
- Real-world ABM strategy and execution
- CRM and marketing automation systems
- Campaign management and performance analysis
- Understanding of the marketing funnel and customer journeys
- Exposure to international enterprise and government marketing
For that mission you’ll need:
Essential:
- Current student/ graduate in Marketing, Communications, Business, or related field
- Strong Excel skills (pivot tables, VLOOKUPs)
- Excellent English communication and organization skills
- Understanding of Marketing Technologies and CRM’s
Preferred:
- Hands-on or coursework exposure to digital marketing
- Basic familiarity with HubSpot/CRM systems
Apply now.
משרות נוספות שיכולות לעניין אותך
MongoDB Senior Customer Success Manager Israel, Tel Aviv District, Tel Aviv-Yafo
- Ideally 8 to 11 years of related experience in a customer facing role, with 5 to 7 years of experience in pre-sales with enterprise software
- Minimum of 3 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity
- Experience designing with scalable and highly available distributed systems in the cloud and on-prem
- Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology
- Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership
- Ability to strategize with sales teams and provide recommendations on how to drive a multi-threaded account strategy, aligning other MongoDB and ecosystem resources to move towards a mutually beneficial account plan
- A Bachelor’s degree or equivalent work experience
- Experience selling databases and/or deploying applications with any of the major cloud providers
- Experience with database programming and data models
- Experience in data engineering or AI/ML projects
- Experience in transforming legacy systems and platforms into modern, scalable, and efficient technology stacks
- Understanding of popular sales methodologies/ frameworks such as MEDDPICC/ Command of the Message
- A MongoDB Certification
- A Cloud Provider Certification
In this role, you will work on complex opportunities where analysis of situations or data requires an in-depth evaluation of various factors. You will:
- Design and Architect: Design scalable and performant applications, systems and infrastructure for large software projects leveraging MongoDB
- Customer Advising and Value Articulation: Guide customers on architecture patterns and optimization strategies for MongoDB, while clearly communicating its business value to the relevant stakeholders
- Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification and pipeline generation strategy, while taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing and documentation)
- Demand Generation: Proactively generate demand within the sales territory through self-driven technical initiatives, participation in events such as industry trade shows and account-based marketing events
- Customer Success: Foster strong customer relationships, build champions and ensure customer success and satisfaction
- Innovation and Improvement: Continuously seek opportunities to innovate and improve MongoDB solutions and processes (e.g. by relaying field feedback to the product team), as well as proactively mentor other Solutions Consulting team members
- Personal Training and Development: Engage in ongoing training and professional development to stay abreast of MongoDB product suite as well as industry trends
MongoDB Product Suite Mastery
- Core Database Server: Master the fundamentals and advanced features of MongoDB's core database
- Atlas and Advanced Services: Gain expertise in Atlas (fully managed cloud database service), Atlas Stream Processing, Atlas Data Lake, Atlas Full-Text Search, Atlas Vector Search, and Charts
- Relational Migrator: Learn to migrate from relational databases seamlessly
Market-Relevant Technologies
- Hyperscaler Ecosystem: Gain expertise in designing complex systems utilizing cloud services on hyperscaler platforms
- Complementary Technologies: Enhance your skills with partner and complementary technologies such as Apache Kafka and Kubernetes
Modern Architecture Design
- Design Patterns and Methodologies: Embrace best practices in microservices, DevOps, cloud, and security
- Cutting Edge RAG and AI Architectures: Help customers on their generative AI journeys and working with industry leading partners in the space
Sales Techniques and Soft Skills
- Effective Communication: Master presentations, demonstrations, and whiteboarding
- Client Interaction: Develop strategies for discovery and objection handling
Industry Insights
- Diverse Market Verticals: Gain exposure to a broad spectrum of interesting use cases across various industries
משרות נוספות שיכולות לעניין אותך
Palo Alto Customer Focus Analyst – Weekend Shifter Unit Israel, Tel Aviv District, Tel Aviv-Yafo
Job Summary
You’ll not only support investigations and incident triage, but also help onboard customers, answer technical questions about reports, alerts, and the service, and manage ongoing communications to ensure clarity, alignment, and satisfaction.
Key Responsibilities
- Be part of a customer-focused sub-function of the Unit 42 MDR team, dedicated to proactive communication and technical guidance
- Support onboarding activities for new customers
- Monitor incoming communication from customers (e.g., via email, comments), triage and route issues as needed, and answer technical questions around reports, alerts, and recommendations
- Collaborate with MDR analysts to ensure the customer’s technical questions about incidents or threats are fully addressed
- Own the customer communication lifecycle during ongoing incidents — ensure timely updates, clarity, and alignment on next steps
- Help drive consistency and quality in how incidents and threat intelligence are communicated externally
- Escalate and advocate for customer issues internally across Product, Engineering, and the broader Unit 42 team
Preferred Qualifications
- 1+ years of experience in a customer-facing cybersecurity role such as professional services, customer success, or customer support — must, Tier 1/2 SOC analyst experience
- Hands-on experience with tools such as EDR, SIEM, SOAR, or XDR
- Strong customer communication skills — verbal and written — with the ability to explain complex technical details clearly
- Experience reviewing, drafting, or presenting incident reports and security findings
- Familiarity with Cortex XDR or Cortex XSOAR
- Experience onboarding new security services or clients
This role includes participation in our weekend coverage rotation supporting global MDR operations:
3 weekends per month Tuesday - Saturday schedule)
1 week per month with a Monday– Friday schedule
May require evening and night shifts aligned to operational needs
All your information will be kept confidential according to EEO guidelines.
משרות נוספות שיכולות לעניין אותך
Gett Customer Service Representative Israel, Tel Aviv District, Tel Aviv-Yafo
As a Customer Experience Representative, you will be our customers' primary point of contact, providing exceptional support.
You will work in a 24/7 customer service center, ensuring seamless support around the clock.
Requirements- Excellent verbal and written communication skills (Hebrew)
- Strong problem-solving and critical-thinking abilities
- Willing to work various shifts, including nights, weekends, and holidays.
- Ability to multitask and prioritize tasks effectively
- Strong attention to detail and accuracy
משרות נוספות שיכולות לעניין אותך
Today’s world is crime-riddled. Criminals are everywhere, invisible, virtual, and sophisticated. Traditional ways to prevent and investigate crime and terror are no longer enough…
Technology is changing incredibly fast. The criminals know it, and they are taking advantage. We know it too.
As a Cognyter you will:
- Executing Cognyte’s growth strategy through defining partnerships and customers in specific verticals and domains owning a sales quota per relevant region and domain – building and executing a sales plan to meet and exceed the targets
- Collaborating with leading regional and global partners to drive strategic initiatives, build lasting relationships, and augment the pipeline
- Working with system integrators and strategy consultants to identify new business opportunities and drive market demand
- Work internally to continuously enhance the product offering based on information from the field
For that mission you’ll need:
- At least 10 years of experience in software sales positions, preferably in the Governmental and Enterprise sectors. Focus on Law Enforcement Agencies
- Experience in working in Law Enforcement Agencies as a user of investigation systems – a major advantage
- Italian citizenship, Native Italian speaker, and good communication in English
- Experience and skill set in partners’ development & management, business analysis, relationship building, business development
- Experience working with System integrators is a must.
- Experience working in the big data, analytics ecosystem
- Proven experience in this field and proven ability to manage complex relationships and nurture them to success
- Ability to operate in a complex matrix environment and drive processes internally
Apply now.
משרות נוספות שיכולות לעניין אותך
