Rapyd Manager Customer Delivery 

Israel 

841115783

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Responsibilities

• Provide IT support to users across multi-region environments and global teams.
• Manage users and permissions for cloud-based products.
• Deploy, support, and master the latest technologies.
• Handle onboarding and offboarding processes.
• Manage company computers and peripheral equipment.
• Administer and maintain business applications and systems.

• Minimum 2 years of experience as a Helpdesk Specialist in a cloud-based environment.
• Hands-on experience with Apple device MDM solutions such as Jamf, JumpCloud, or Kandji.
• Hands-on experience with Google Workspace (G Suite).
• Service-oriented, patient, and able to work independently.
• Fast learner with a proactive attitude.
• Solid understanding of computer systems, with experience installing and maintaining peripheral equipment.
• Knowledge of Atlassian products – an advantage.
• Basic scripting skills (PowerShell, Bash, or Python) – an advantage.
• Fluent in English.
• Good understanding of cloud environments – an advantage.