דרושים Technical Support Manager

Define and drive complex programs in P&T to meet business objectives. Implement SaaS product management methodologies and best practices. Improve, standardize, and optimize P&T processes, including through automations and AI...

15+ years overall Recruiting experience, preferably within a technology, digital, and/or media environment. Minimum 5 years’ experience leading recruiting professionals. Proven track record in hiring and developing top recruiting talent....

Craft and optimize custom, effective and strategic plans that can help reach business targets. Plan, create & implement day-to-day events and promotions strategies to drive growth in business KPIs. Focus...

Manage all Zendesk operations including managing a multi brand setup, creating and managing user profiles and roles, customizing forms, fields, views, triggers, and other business rules. Improve usage of existing...

Develop and deliver comprehensive training programs for new and existing customer support team members. Ensure training materials are accurate, engaging, and aligned with company processes, tools, and products. Plan and...

Become a vital part of the Customer Support team, owning all of our Help Centers, developing and implementing a robust content strategy based on insights from Customer Support teams and...

Perform in-depth troubleshooting and handle the most complex client inquiries via our main support channels. Manage and solve assigned cases by providing the best support solution given the client needs....