דרושים Technical Support Manager

This is us15+ years since starting the company, we continue to foster a diverse and collaborative work environment where everyone gets a say. Our team is currently 700+ people, and...

System Administration:. Software Installation and Configuration:Installing, configuring, and maintaining software applications and utilities on the mainframe system, ensuring compatibility and optimal performance. System Monitoring and Performance Tuning:Monitoring system performance, identifying...

Provide technical support to customers. Diagnose and troubleshoot technical problems. Analyze customer inquiries and system logs to identify RCA. Provide guidance to customers. Document technical solutions. Manage ticketing volume and...

Develop and lead Armis Support operational processes, projects and initiatives that help drive the visibility, ownership and resolution of key technical issues. Act as the primary interface driving key technical...

Offer technical support to customers and partners. Effectively manage support cases from recording to resolution, including timely follow-ups. Conduct fault isolation and root cause analysis for technical issues. Author Technical...

5-8 years of relevant experience. Prior experience as a Support Account Manager, Service Account Manager, Escalations Engineer, Technical Account Manager, Support Engineer, Professional Services Engineer, Storage Administrator and/or a Project...

DESCRIPTION*The Role*Meet our TAMs based in Israel:Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the , we encourage...