דרושים Support Technician

Lead, mentor, and manage a team of 15 T1 support agents, ensuring full coverage and high performance. Define and implement processes, tools, and best practices to meet team KPIs and...

DESCRIPTIONAbout the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the , we encourage candidates to apply. If...

DESCRIPTIONYou’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help...

Provide first-line support to users for hardware, software, and network-related issues through various communication channels (phone, email, in-person). Diagnose, troubleshoot, and resolve technical issues in a timely manner, escalating to...

Take ownership of reported customer issues and drive them to resolution. Research, diagnose, and troubleshoot system issues, providing effective solutions. Follow escalation procedures to route unresolved problems to the appropriate...

Installing, inspecting, and maintaining HVAC and refrigeration systems. Troubleshooting and repairing HVAC and refrigeration equipment as needed. Performing routine maintenance tasks such as cleaning, lubricating, and adjusting system components. Diagnosing...