דרושים Marketing Automation Specialist

In this role, you will play a key part in strengthening relationships with our business clients, supporting their needs, and driving long-term engagement.

Key Responsibilities:

• Proactively contact customers who have stopped using our business services and rebuild relationships to encourage renewed activity.
• Provide clear, effective support to customers using our business portal and mobile application.
• Troubleshoot and resolve online or technical issues to ensure a seamless user experience.
• Increase the number of active business clients by promoting product adoption and consistent usage.
• Reduce client churn through strategic outreach and excellent customer care.
• Achieve monthly performance goals, including daily call quotas and overall retention KPIs.
• Deliver accurate daily statistics and performance insights to your manager

You will excel in this role if you possess:

• 1+ years of experience in B2B customer service or related roles.
• A strong execution mindset and the ability to deliver results consistently.
• The ability to work independently, manage time effectively, and meet targets.
• A positive attitude, high energy, empathy, and genuine customer-centricity.
• Excellent communication and customer-facing skills.
• The ability to quickly build trust and establish strong relationships with diverse customers.
• Fluent English, both written and verbal.
• A bachelor's degree.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

We need an experienced engineer with a passion for building, deploying, and scaling our Security AI systems and environment. This is a hands-on role that combines research, devops and data science. The role requires a constant creative trailblazing mindset and novel non-linear thinking. You will develop and enhance complex agentic AI products, architect for scale, and optimize for performance. Additionally, you will be responsible for turning innovative AI concepts into robust, efficient, and reliable services for multiple teams.

Your Impact

• Research, Evaluate and leverage the power of AI and LLMs in cybersecurity
• Perform complex AI evaluations on LLM based cybersecurity features and products
• Implement and optimize advanced AI/LLM systems, including complex RAG pipelines and efficient multi-tool agentic workflows
• Develop and contribute to AI frameworks and services that provide game-changing capabilities
• Transform strategic vision into production-grade reality
• Perform Data-driven research on big data platforms

Your Experience

• 3+ years experience as an engineer / researcher
• Expert-level proficiency in Python
• Hands-on experience with AI systems and agentic AI workflows
• Hands-on LLM experience: AI best practices, prompt engineering, model selection, etc
• An innovator's mindset: You thrive on solving ambiguous, open-ended problems and are driven to build novel solutions where no playbook exists.
• Cybersecurity experience - Big Advantage
• Practical experience with modern MLOps/DevOps tools and practices - Big Advantage
• Experience with XDR/SIEM/EDR/NDR product - Advantage

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

As our Senior Automation Engineer, you will be responsible for product quality, test design, and planning. You will develop automation tests and the required infrastructure, focusing on Windows and macOS environments. This includes deployment, execution, and validation across multiple system configurations. You will work closely with the development team to investigate and resolve issues discovered during testing.

The role is deeply hands-on, requiring a strong understanding of the product, operating systems, and automation frameworks. You should have the ability to streamline processes, enhance test coverage, and improve efficiency through automation using Python.

Your Impact

Design and execute E2E tests for multiple Operating systems (Windows, macOs , Linux) Test new features, focusing on deep internal aspects of the feature and its integration with the OS Learn new features, technologies and platforms in a relatively short amount of time Reproduce and analyze bugs, that either came from the field or have been found during the testing cycle Run QA cycles on a tight release schedule Work closely with developers, product managers and other QA teams - being involved during the entire release cycle from planning through execution and final delivery Make a significant impact on the design, implementation and quality of the product Qualifications Your Experience

• 3+ years of experience QA automation developer (Python)
• Knowledge of continuous integration (CI/CD) and object oriented automation frameworks - Mandatory
• Strong expertise with Operating systems (Windows advantage)
• Background and experience in Endpoint security - Advantage
• Familiar with endpoint security testing infrastructure and system-level automation
• Familiarity with virtualization and deployment tools for Windows/macOS (e.g., VMware, Parallels, Jamf, SCCM) – Advantage
• Quick learner with the ability to grasp new technologies efficiently
• Capable of working independently and collaboratively within a team, even under pressure, while maintaining focus and a positive attitude

All your information will be kept confidential according to EEO guidelines.

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

We are looking for a top-notch Principal Automation Engineer to drive our test efforts and automation infrastructure. You will be in charge of, first and foremost, product quality, design and plan required quality assurance tests, you will develop automation tests and needed infrastructure together with deployment to all known cloud providers using python, and working closely with a development team to address issues that were discovered. Additionally, you will be involved in developing test infrastructure for Unit-Tests, Integration-Tests and more, while providing the infrastructure as a service to the dev teams. The job is deeply hands-on and requires a deep understanding of the product, and the environments it runs.

Your Impact

• Work closely with our engineering teams to understand business requirements

• Own and develop test infrastructure used by dev teams, while providing them with guidance and assistance for using it

• Design, plan and implement automatic tests for our critical business paths

• Own and adjust our UI testing framework to support dev teams which are using it to develop end-to-end tests

• Own and improve peripheral tools for our quality efforts, such as reporting, investigation etc.

• Identifying, reporting, documenting and tracking defect/bug issues

• Investigate, analyze and find the root causes for failed systems and software

• Ability to effectively communicate with all levels of the organization

• Excellent verbal and written communication skills

Your Experience

• At least 5 years of experience as a Automation Infrastructure Engineer

• Strong coding skills Experience in one of the following (or equivalent) languages - TypeScript / Python

• Experience with cloud-native technologies like Docker, Kubernetes, etc

• Experience with CSPs such as GCP (advantage), AWS

• Experience with CI/CD pipeline development and usage

• Experience with process automation solutions and tools development - Advantage

• Experience with UI/Web automation testing - Advantage

• Experience with designing, developing, and implementing test/applicative frameworks from scratch

• Ability to learn new technologies super-fast

• A strong passion for product quality and continuous willingness to improve the product

All your information will be kept confidential according to EEO guidelines.

All your information will be kept confidential according to EEO guidelines.

Key Responsibilities

• Serve as the primary technical leader for channel partners within the assigned region
• Collaborate with focus partners in the territory to develop comprehensive business plans that align to strategic objectives
• Provide technical pre-sales support to partners, including product presentations, demonstrations and solution architecture design
• Collaborate with your sales peers to identify opportunities for new partnerships and expand existing ones
• Plan and drive detailed technical training sessions for partners, ensuring they are proficient in the company’s products, solutions, and integration processes
• Support channel partners with technical issues during and after product implementation, acting as a liaison between them and the company's technical support teams
• Applies Business and Technical Acumen to design and deliver customized solutions based on partner and customer needs, ensuring alignment with company standards and best practices
• Stay updated on product roadmaps, new technologies, and industry trends to better assist partners in growing their business
• Assist in the development and deployment of channel enablement materials, such as technical guides, manuals, and webinars
• Collaborate with the product management and development teams to provide feedback on product improvements based on partner and customer feedback
• Drives results by maintaining detailed records of partner interactions, sales pipeline, and technical support provided, reporting progress to management regularly

Preferred Qualifications

• 6+ years of experience in Partner Solution Consulting, pre-sales engineering, or a similar technical role within the technology industry
• Skilled in at least one of the following Networking, Network Security, Cybersecurity, Private/Public Cloud Security, SOC/Endpoint or SASE
• Prior experience working with channel is required. Strong understanding of channel sales models and experience working with resellers, distributors, and other channel partners
• Previous experience selling, implementing, or managing SaaS offerings is strongly preferred
• Experience in complex sales involving long sales processes with multiple buying centers and multi-product solutions is preferred
• Prior experience architecting cybersecurity solutions that solve technical challenges and influence business initiatives is preferred
• Experience influencing and gaining buy-in from key stakeholders, either in a customer-facing or internal role
• Excellent communication skills, both verbal and written, with the ability to present complex technical information to non-technical audiences
• Hands-on experience with product installations, configurations, and troubleshooting
• Ability to work independently and as part of a cross-functional team, managing multiple projects in a fast-paced environment
• Strong problem-solving skills and a proactive attitude towards resolving issues
• Willingness to travel within the assigned region to support partners and attend events as necessary
• Proven track record of influencing key stakeholders and gaining buy-in for technical solutions
• Proficient in English and Swedish
• Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field or equivalent military experience

All your information will be kept confidential according to EEO guidelines.