Help Desk jobs

Strong English and Hebrew verbal and written communication. Proven experience managing or leading a knowledge base or help center, reorganizing, categorizing and streamlining complex information. Proven experience implementing Generative AI...

Supporting users in multi-region environments & worldwide teams. Managing users and permissions of cloud based products. Mastering, deploying and supporting the latest technologies. Onboarding and offboarding process. Managing computers and...

תואר ראשון במשפטים לאחר התמחות. אנגלית ברמה גבוהה מאד. תואר ראשון בחשבונאות – יתרון. ניסיון במיסים – יתרון....

Providing world-class support to customers, both in-person at Solution Centers and remotely over live chat, ticket, and phone channels. Contributing to the analysis, research, and resolution of complex technical issues....

Serve as the first point of contact for customers seeking technical assistance over the phone or in the ticketing system. Perform remote troubleshooting through diagnostic techniques and pertinent questions. Determine...

Provide technical support to users of Microsoft Windows-based systems, including desktop computers, laptops, and servers. Install, configure, and troubleshoot Microsoft Windows operating systems, software applications, and hardware devices. Troubleshoot Active...

Serve as the first point of contact for customers seeking technical assistance. Perform troubleshooting and provide the best solution based on the issue and details provided by customers. Install and...