דרושים Customer Support Specialist

Providing ongoing support to customers who use the service (telephone/written). Responding and ongoing management of the drivers who provide service. Shift operation with several systems at the same time. Operating...

Excellent verbal and written communication skills (Hebrew). Strong problem-solving and critical-thinking abilities. Willing to work various shifts, including nights, weekends, and holidays. Ability to multitask and prioritize tasks effectively. Strong...

Provide first-line support to users for hardware, software, and network-related issues through various communication channels (phone, email, in-person). Diagnose, troubleshoot, and resolve technical issues in a timely manner, escalating to...

3-5 years of experience in managing a customer service center in a medium / large company - Must. Bachelor's degree in social sciences - an advantage. Flexibility in working hours...

Analyze, optimize, and implement cost optimization actions over different cloud services. Implement and manage automated tools to help identify cost trends and anomalies. Create financial and usage dashboards. Work with...

In this role you will be responsible for:*Qualifying tools according to customer specifications & requirements* Comprehensive data analysis, Identify and resolve HW/Application issues whileschedules that meet“Hands on” toolFunction in a...