דרושים Customer Support Specialist

Manage the end-to-end billing cycle, including invoice generation in NS, distribution, and reconciliation within NetSuite and Zuora . Investigate and resolve billing discrepancies and customer inquiries in a timely and...

Bachelor's degree in Electrical Engineering, Computer Engineering, Computer Science, or a related field, or equivalent practical experience. 10 years of experience architecting networking ASICs from specification to production. Experience developing...

Bachelor's degree or equivalent practical experience. 6 years of experience with cloud native architecture in a customer-facing or support role. Experience with Machine Learning model development and deployment. Experience with...

Prepare and manage the entire payroll process for Israel employees end-to-end, ensuring accuracy, timeliness and compliance with relevant regulations. Collect and update data in the payroll system including employee offboarding,...

Lead and Mentor: Manage and develop a global team of highly skilled Tier 3 Technical Support Engineers. You will provide technical mentorship and performance feedback to ensure your team's continued...

Respond to customer inquiries in a timely manner, resolving issues with Salesforce and AWS. Consistently document root cause analysis steps and findings, recommended solutions. Monitor customer service areas to identify...