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דרושים Customer Representative

תפקיד מתכנת Customer Representative הוא כוכב עולה בשמיי ההייטק, כשמפתחים יכולים לבחור בין מגוון של פרויקטים מעניינים תוך כדי עבודה דינאמית ומאתגרת. בואו למצוא את המשרה הבאה שלכם כמפתחי Customer Representative כאן באקספוינט!
חברה
אופי המשרה
קטגוריות תפקיד
שם תפקיד (1)
Israel
עיר
נמצאו 129 משרות
23.11.2025
R

Rapyd Manager Customer Delivery Israel

Limitless High-tech career opportunities - Expoint
Provide IT support to users across multi-region environments and global teams. Manage users and permissions for cloud-based products. Deploy, support, and master the latest technologies. Handle onboarding and offboarding processes....
תיאור:
Description

Get the tools to grow globally at . Follow: , , ,

Responsibilities

  • Provide IT support to users across multi-region environments and global teams.
  • Manage users and permissions for cloud-based products.
  • Deploy, support, and master the latest technologies.
  • Handle onboarding and offboarding processes.
  • Manage company computers and peripheral equipment.
  • Administer and maintain business applications and systems.
Requirements
  • Minimum 2 years of experience as a Helpdesk Specialist in a cloud-based environment.
  • Hands-on experience with Apple device MDM solutions such as Jamf, JumpCloud, or Kandji.
  • Hands-on experience with Google Workspace (G Suite).
  • Service-oriented, patient, and able to work independently.
  • Fast learner with a proactive attitude.
  • Solid understanding of computer systems, with experience installing and maintaining peripheral equipment.
  • Knowledge of Atlassian products – an advantage.
  • Basic scripting skills (PowerShell, Bash, or Python) – an advantage.
  • Fluent in English.
  • Good understanding of cloud environments – an advantage.
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21.11.2025
MDB

MongoDB Senior Customer Success Manager Israel, Tel Aviv District, Tel Aviv-Yafo

Limitless High-tech career opportunities - Expoint
Ideally 8 to 11 years of related experience in a customer facing role, with 5 to 7 years of experience in pre-sales with enterprise software. Minimum of 3 years experience...
תיאור:
As an ideal candidate, you will have:
  • Ideally 8 to 11 years of related experience in a customer facing role, with 5 to 7 years of experience in pre-sales with enterprise software
  • Minimum of 3 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity
  • Experience designing with scalable and highly available distributed systems in the cloud and on-prem
  • Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology
  • Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership
  • Ability to strategize with sales teams and provide recommendations on how to drive a multi-threaded account strategy, aligning other MongoDB and ecosystem resources to move towards a mutually beneficial account plan
  • A Bachelor’s degree or equivalent work experience
You may also have:
  • Experience selling databases and/or deploying applications with any of the major cloud providers
  • Experience with database programming and data models
  • Experience in data engineering or AI/ML projects
  • Experience in transforming legacy systems and platforms into modern, scalable, and efficient technology stacks
  • Understanding of popular sales methodologies/ frameworks such as MEDDPICC/ Command of the Message
  • A MongoDB Certification
  • A Cloud Provider Certification

In this role, you will work on complex opportunities where analysis of situations or data requires an in-depth evaluation of various factors. You will:

  • Design and Architect: Design scalable and performant applications, systems and infrastructure for large software projects leveraging MongoDB
  • Customer Advising and Value Articulation: Guide customers on architecture patterns and optimization strategies for MongoDB, while clearly communicating its business value to the relevant stakeholders
  • Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification and pipeline generation strategy, while taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing and documentation)
  • Demand Generation: Proactively generate demand within the sales territory through self-driven technical initiatives, participation in events such as industry trade shows and account-based marketing events
  • Customer Success: Foster strong customer relationships, build champions and ensure customer success and satisfaction
  • Innovation and Improvement: Continuously seek opportunities to innovate and improve MongoDB solutions and processes (e.g. by relaying field feedback to the product team), as well as proactively mentor other Solutions Consulting team members
  • Personal Training and Development: Engage in ongoing training and professional development to stay abreast of MongoDB product suite as well as industry trends
What you will learn:

MongoDB Product Suite Mastery

  • Core Database Server: Master the fundamentals and advanced features of MongoDB's core database
  • Atlas and Advanced Services: Gain expertise in Atlas (fully managed cloud database service), Atlas Stream Processing, Atlas Data Lake, Atlas Full-Text Search, Atlas Vector Search, and Charts
  • Relational Migrator: Learn to migrate from relational databases seamlessly

Market-Relevant Technologies

  • Hyperscaler Ecosystem: Gain expertise in designing complex systems utilizing cloud services on hyperscaler platforms
  • Complementary Technologies: Enhance your skills with partner and complementary technologies such as Apache Kafka and Kubernetes

Modern Architecture Design

  • Design Patterns and Methodologies: Embrace best practices in microservices, DevOps, cloud, and security
  • Cutting Edge RAG and AI Architectures: Help customers on their generative AI journeys and working with industry leading partners in the space

Sales Techniques and Soft Skills

  • Effective Communication: Master presentations, demonstrations, and whiteboarding
  • Client Interaction: Develop strategies for discovery and objection handling

Industry Insights

  • Diverse Market Verticals: Gain exposure to a broad spectrum of interesting use cases across various industries
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משרות נוספות שיכולות לעניין אותך

19.11.2025
PA

Palo Alto Customer Focus Analyst – Weekend Shifter Unit Israel, Tel Aviv District, Tel Aviv-Yafo

Limitless High-tech career opportunities - Expoint
Be part of a customer-focused sub-function of the Unit 42 MDR team, dedicated to proactive communication and technical guidance. Support onboarding activities for new customers. Monitor incoming communication from customers...
תיאור:

Job Summary

You’ll not only support investigations and incident triage, but also help onboard customers, answer technical questions about reports, alerts, and the service, and manage ongoing communications to ensure clarity, alignment, and satisfaction.

Key Responsibilities

  • Be part of a customer-focused sub-function of the Unit 42 MDR team, dedicated to proactive communication and technical guidance
  • Support onboarding activities for new customers
  • Monitor incoming communication from customers (e.g., via email, comments), triage and route issues as needed, and answer technical questions around reports, alerts, and recommendations
  • Collaborate with MDR analysts to ensure the customer’s technical questions about incidents or threats are fully addressed
  • Own the customer communication lifecycle during ongoing incidents — ensure timely updates, clarity, and alignment on next steps
  • Help drive consistency and quality in how incidents and threat intelligence are communicated externally
  • Escalate and advocate for customer issues internally across Product, Engineering, and the broader Unit 42 team

Preferred Qualifications

  • 1+ years of experience in a customer-facing cybersecurity role such as professional services, customer success, or customer support — must, Tier 1/2 SOC analyst experience
  • Hands-on experience with tools such as EDR, SIEM, SOAR, or XDR
  • Strong customer communication skills — verbal and written — with the ability to explain complex technical details clearly
  • Experience reviewing, drafting, or presenting incident reports and security findings
  • Familiarity with Cortex XDR or Cortex XSOAR
  • Experience onboarding new security services or clients

This role includes participation in our weekend coverage rotation supporting global MDR operations:

  • 3 weekends per month Tuesday - Saturday schedule)

  • 1 week per month with a Monday– Friday schedule

  • May require evening and night shifts aligned to operational needs

All your information will be kept confidential according to EEO guidelines.

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משרות נוספות שיכולות לעניין אותך

19.11.2025
PP

PayPal Hebrew Speaking Customer Service Agent Israel, Tel Aviv District, Tel Aviv-Yafo

Limitless High-tech career opportunities - Expoint
Respond to customer inquiries via phone, email, and chat, providing support on products, services, accounts, and transactions. Research and resolve customer concerns accurately, proactively addressing potential future issues to minimize...
תיאור:


Essential Responsibilities:

  • Respond to customer inquiries via phone, email, and chat, providing support on products, services, accounts, and transactions.
  • Research and resolve customer concerns accurately, proactively addressing potential future issues to minimize recontacts.
  • Provide guidance on PayPal products, features, and services to enhance customer satisfaction and drive long-term value.
  • Maintain account confidentiality, ensuring customer privacy and security in all interactions.
  • Recommend solutions and alternatives that align with customer needs and business objectives.
  • Escalate issues when necessary and relay customer feedback on product improvements and policy enhancements.
  • Continuously develop knowledge of PayPal’s business, features, and services, contributing feedback to improve processes and tools.

Expected Qualifications:

  • 1 year of relevant experience

Core Competencies for Virtual Representative, Customer Care

  • Fluency in both Hebrew & English is required.
  • Minimum of 1 year of relevant work experience in a customer-facing role (remote experience preferred).
  • Technical Proficiency:Tech savvy, comfortable navigating multiple systems/tools simultaneously, fluent in Microsoft Office, able to self-troubleshoot basic tech challenges in real time.
  • Communication Skills:Communicates clearly and simply, both in writing and speaking. Speaks with confidence, adapts tone to the customer, and actively listens to capture the full picture.
  • Customer-Centric Mindset:Demonstrates empathy, patience, and professionalism — even in stressful situations. Builds rapport quickly and strives for first-contact resolution and high satisfaction.
  • Resilience:Remains calm under pressure, handles challenging interactions with professionalism, and continues to deliver top-notch support.
  • Feedback & Learning:Eager to learn, open to continuous feedback, and quick to adapt to new processes or systems.
  • Accuracy & Detail Orientation:Works carefully in tools and systems, ensuring reliable records and consistent quality.
  • Reliability:Respects schedules, meets commitments, and supports teammates by being dependable and accountable.
  • Collaboration in a Remote Team:Proactively communicates with team leads and peers, shares updates, flags issues, and engages positively in virtual meetings and discussions.
  • Time Management & Prioritization:Manages workload, breaks, and schedule efficiently, prioritizing tasks based on urgency and impact.
  • Problem-Solving & Critical Thinking:Analyzes issues, applies sound judgment, escalates appropriately, and stays flexible when things change.
  • Decision-Making:Acts confidently within policy guidelines, balancing customer satisfaction with operational efficiency.
  • Adaptability:Adjusts quickly to shifting priorities or new procedures, stays solution-focused, and maintains professionalism in high-volume periods.
  • Ethics & Integrity:

Our Benefits:

Any general requests for consideration of your skills, please

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משרות נוספות שיכולות לעניין אותך

Limitless High-tech career opportunities - Expoint
Provide IT support to users across multi-region environments and global teams. Manage users and permissions for cloud-based products. Deploy, support, and master the latest technologies. Handle onboarding and offboarding processes....
תיאור:
Description

Get the tools to grow globally at . Follow: , , ,

Responsibilities

  • Provide IT support to users across multi-region environments and global teams.
  • Manage users and permissions for cloud-based products.
  • Deploy, support, and master the latest technologies.
  • Handle onboarding and offboarding processes.
  • Manage company computers and peripheral equipment.
  • Administer and maintain business applications and systems.
Requirements
  • Minimum 2 years of experience as a Helpdesk Specialist in a cloud-based environment.
  • Hands-on experience with Apple device MDM solutions such as Jamf, JumpCloud, or Kandji.
  • Hands-on experience with Google Workspace (G Suite).
  • Service-oriented, patient, and able to work independently.
  • Fast learner with a proactive attitude.
  • Solid understanding of computer systems, with experience installing and maintaining peripheral equipment.
  • Knowledge of Atlassian products – an advantage.
  • Basic scripting skills (PowerShell, Bash, or Python) – an advantage.
  • Fluent in English.
  • Good understanding of cloud environments – an advantage.
Show more
מגוון רחב של משרות כמו Customer Representative. למצוא עבודה בחברות נבחרות כבר לא יהיה חלום. Expoint מסייעת לכם למצוא את המשרות הנחשקות במגוון רחב של מדינות המובילות בעולם בהן תוכלו למצוא תפקיד מאתגר במדינה שיהיה לכם כיף לעבוד בה.