דרושים Commercial Field Service Electrician
PayPal Hebrew Speaking Customer Service Agent Israel, Tel Aviv District, Tel Aviv-Yafo
Essential Responsibilities:
- Respond to customer inquiries via phone, email, and chat, providing support on products, services, accounts, and transactions.
- Research and resolve customer concerns accurately, proactively addressing potential future issues to minimize recontacts.
- Provide guidance on PayPal products, features, and services to enhance customer satisfaction and drive long-term value.
- Maintain account confidentiality, ensuring customer privacy and security in all interactions.
- Recommend solutions and alternatives that align with customer needs and business objectives.
- Escalate issues when necessary and relay customer feedback on product improvements and policy enhancements.
- Continuously develop knowledge of PayPal’s business, features, and services, contributing feedback to improve processes and tools.
Expected Qualifications:
- 1 year of relevant experience
Core Competencies for Virtual Representative, Customer Care
- Fluency in both Hebrew & English is required.
- Minimum of 1 year of relevant work experience in a customer-facing role (remote experience preferred).
- Technical Proficiency:Tech savvy, comfortable navigating multiple systems/tools simultaneously, fluent in Microsoft Office, able to self-troubleshoot basic tech challenges in real time.
- Communication Skills:Communicates clearly and simply, both in writing and speaking. Speaks with confidence, adapts tone to the customer, and actively listens to capture the full picture.
- Customer-Centric Mindset:Demonstrates empathy, patience, and professionalism — even in stressful situations. Builds rapport quickly and strives for first-contact resolution and high satisfaction.
- Resilience:Remains calm under pressure, handles challenging interactions with professionalism, and continues to deliver top-notch support.
- Feedback & Learning:Eager to learn, open to continuous feedback, and quick to adapt to new processes or systems.
- Accuracy & Detail Orientation:Works carefully in tools and systems, ensuring reliable records and consistent quality.
- Reliability:Respects schedules, meets commitments, and supports teammates by being dependable and accountable.
- Collaboration in a Remote Team:Proactively communicates with team leads and peers, shares updates, flags issues, and engages positively in virtual meetings and discussions.
- Time Management & Prioritization:Manages workload, breaks, and schedule efficiently, prioritizing tasks based on urgency and impact.
- Problem-Solving & Critical Thinking:Analyzes issues, applies sound judgment, escalates appropriately, and stays flexible when things change.
- Decision-Making:Acts confidently within policy guidelines, balancing customer satisfaction with operational efficiency.
- Adaptability:Adjusts quickly to shifting priorities or new procedures, stays solution-focused, and maintains professionalism in high-volume periods.
- Ethics & Integrity:
Our Benefits:
Any general requests for consideration of your skills, please
משרות נוספות שיכולות לעניין אותך
Gett Customer Service Representative Israel, Tel Aviv District, Tel Aviv-Yafo
As a Customer Experience Representative, you will be our customers' primary point of contact, providing exceptional support.
You will work in a 24/7 customer service center, ensuring seamless support around the clock.
Requirements- Excellent verbal and written communication skills (Hebrew)
- Strong problem-solving and critical-thinking abilities
- Willing to work various shifts, including nights, weekends, and holidays.
- Ability to multitask and prioritize tasks effectively
- Strong attention to detail and accuracy
משרות נוספות שיכולות לעניין אותך
Cyberark Staff Software Engineer core Authentication service SaaS Israel
CyberArk is looking for an experienced Staff Software Engineer for our new Authentication service. You will be responsible for building this core SaaS service, built on-top of AWS using .NET, EKS, Terraform and other cloud technologies. You will be working with an elite team to produce top-notch services at the highest standards, meeting the high security, stability, and performance standards of the largest enterprises in the world.
- Solid experience leading the design, development and delivery of features in SaaS applications
- Design and implement the infrastructure of the service
- Bachelor’s Degree in Computer Science or Engineering related field/technology Elite unit alumni with relevant experience
- 7+ years of experience with AWS
- 7+ years of experience in .Net Core
- Desire to use new technologies and understand them depth-in
- Proactive by nature, internal drive for excellence and improvement
- Good communication skills, fluent in English, good writing skills
- Autodidact, like to learn new things and share with the team
- Excellent ability to meet deadlines, while consistently striving for high-quality and efficient solutions
- Good knowledge in containers and container orchestration
- Experience with development in cloud/SaaS environment (AWS Serverless architecture/EKS is a definite advantage)
- Solid understanding of security and high scale best practices
- Experience with modern CI/CD tools, in particular, GitHub, Jenkins, and Artifactory
- Deep understanding of various Authentication protocols
משרות נוספות שיכולות לעניין אותך
Google Field Sales Representative Google Cloud English Israel, Tel Aviv District, Tel Aviv-Yafo
- Bachelor's degree or equivalent practical experience.
- 7 years of experience with quota-carrying cloud or software sales, or account management at a B2B software company.
- Experience in, or supporting, the startup industry.
- Experience prospecting, or building customer relationships from scratch.
- Ability to communicate in English fluently to communicate in this customer-facing sales role.
Preferred qualifications:
- Experience collaborating with cross-functional teams, including product management, engineering, and partner organizations, to drive customer success.
- Ability to establish a network within the startup ecosystem.
- Ability to translate complex technical concepts into clear business value for both technical and non-technical audiences.
- Ability to create and execute strategic account plans to maximize cloud consumption and customer growth.
- Ability to lead workshops, product demonstrations, and executive briefings.
- Excellent presentation and public speaking skills.
משרות נוספות שיכולות לעניין אותך
Cyberark Service Desk Intern Israel
Responsibilities:
- Respond to customer inquiries and technical problems through web portal, live sessions, and telephone.
- Address customer business needs and technical issues through diligent research, reproduction, and troubleshooting while applying acquired knowledge.
- Document all technical inquiries. Develop and review content for knowledge sharing for both internal purposes and customer-facing platforms.
- Work directly with other global support colleagues, security services, sales, operations, and administration to ensure the long-term success of our customers and the company.
- Participate in on-call rotation to provide 24/7 support for CyberArk's customers
- Work directly with R&D teams
A minimum 3 years experience in Technical Support or a position of a similar nature in a software company.
- Capable of understanding the technical aspects of a complex system.
- Strong technical troubleshooting skills and problem-solving. Demonstrates the ability to think through situations outside the norm and develop appropriate solutions for isolating the root cause.
- Must have excellent communication skills and a passion for providing world-class service.
- Experience in directly supporting enterprise-level customers.
- Ability and desire to learn products and technologies.
- Must be able to work independently as well as with others, as part of a domestic and international team.
- Proven experience with Microsoft operating systems.
- Excellent time management, decision-making, prioritization, and organization skills.
- All communication, internal and external, requires a high level of English.
Advantages:
- Familiarity with CyberArk products
- Familiarity with DevOps/SRE tools or methodologies.
- Experience working with Linux or Unix Operating Systems.
- Experience working with Cloud platforms (AWS/Azure/GCP).
- Programming\Scripting languages.
- Networks, Firewalls, Proxy servers, Sniffers, Web servers and Web applications.
- Authentication methods (RSA SecurID, Smart cards, Tokens, Radius, LDAP).
- Experience with single sign-on solutions (e.g. Shibboleth, ADFS).
- Experience in Windows Clustering, Network Load Balancing, SAN technologies and disaster recovery.
- Experience working directly with development
משרות נוספות שיכולות לעניין אותך
Amazon Solutions Architect AGS-EMEA-Field-SMB-SA Israel, Tel Aviv District
As a part of the role, you will provide exceptional technical design guidance and thought leadership. You will lead efforts to capture and share best-practice knowledge with the AWS solution architect community. You will also gain the opportunity to learn from, collaborate with, and educate some of the brightest technical minds in the industry today across the breadth of enterprise architecture.Key job responsibilities
* As a key member of the SA team, ensure success in designing, building and modernizing applications, software, and services on the AWS platform.
* Provide architectural guidance and recommendations on running applications efficiently and reliably on AWS platform.
* Demonstrated communication skills and ability to convey complex ideas to a non-technical audience with an ability to connect technology with measurable business value.
* Participate in deep architectural discussions and design exercises to create world-class solutions built on AWS while crafting solutions that are designed for deployment in the cloud.
* Author or otherwise contribute to AWS customer-facing publications such as blogs, white papers, and proof of concepts.
* Share customer feedback to internal product management and engineering teams to help drive the future of AWS cloud.
* Conduct one-to-few and one-to-many training sessions to transfer knowledge to customers considering or already using AWS
* In partnership with the sales team, formulate and execute strategies to achieve business outcomes through the adoption of the AWS platform.
* Build deep relationships with senior technical individuals within customers to enable them to be cloud advocates.
* Capture and share leading practice knowledge within the AWS solutions architect community.A day in the life
About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Work/Life BalanceMentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
BASIC QUALIFICATIONS
- 4+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
- 4+ years of design, implementation, or consulting in applications and infrastructures experience
- 4+ years of IT development or implementation/consulting in the software or Internet industries experience
משרות נוספות שיכולות לעניין אותך
Gett Customer Service Representative Israel, Tel Aviv District, Tel Aviv-Yafo
As a Customer Experience Representative, you will be our customers' primary point of contact, providing exceptional support.
You will work in a 24/7 customer service center, ensuring seamless support around the clock.
Requirements- Excellent verbal and written communication skills (Hebrew)
- Strong problem-solving and critical-thinking abilities
- Willing to work various shifts, including nights, weekends, and holidays.
- Ability to multitask and prioritize tasks effectively
- Strong attention to detail and accuracy
משרות נוספות שיכולות לעניין אותך
Essential Responsibilities:
- Respond to customer inquiries via phone, email, and chat, providing support on products, services, accounts, and transactions.
- Research and resolve customer concerns accurately, proactively addressing potential future issues to minimize recontacts.
- Provide guidance on PayPal products, features, and services to enhance customer satisfaction and drive long-term value.
- Maintain account confidentiality, ensuring customer privacy and security in all interactions.
- Recommend solutions and alternatives that align with customer needs and business objectives.
- Escalate issues when necessary and relay customer feedback on product improvements and policy enhancements.
- Continuously develop knowledge of PayPal’s business, features, and services, contributing feedback to improve processes and tools.
Expected Qualifications:
- 1 year of relevant experience
Core Competencies for Virtual Representative, Customer Care
- Fluency in both Hebrew & English is required.
- Minimum of 1 year of relevant work experience in a customer-facing role (remote experience preferred).
- Technical Proficiency:Tech savvy, comfortable navigating multiple systems/tools simultaneously, fluent in Microsoft Office, able to self-troubleshoot basic tech challenges in real time.
- Communication Skills:Communicates clearly and simply, both in writing and speaking. Speaks with confidence, adapts tone to the customer, and actively listens to capture the full picture.
- Customer-Centric Mindset:Demonstrates empathy, patience, and professionalism — even in stressful situations. Builds rapport quickly and strives for first-contact resolution and high satisfaction.
- Resilience:Remains calm under pressure, handles challenging interactions with professionalism, and continues to deliver top-notch support.
- Feedback & Learning:Eager to learn, open to continuous feedback, and quick to adapt to new processes or systems.
- Accuracy & Detail Orientation:Works carefully in tools and systems, ensuring reliable records and consistent quality.
- Reliability:Respects schedules, meets commitments, and supports teammates by being dependable and accountable.
- Collaboration in a Remote Team:Proactively communicates with team leads and peers, shares updates, flags issues, and engages positively in virtual meetings and discussions.
- Time Management & Prioritization:Manages workload, breaks, and schedule efficiently, prioritizing tasks based on urgency and impact.
- Problem-Solving & Critical Thinking:Analyzes issues, applies sound judgment, escalates appropriately, and stays flexible when things change.
- Decision-Making:Acts confidently within policy guidelines, balancing customer satisfaction with operational efficiency.
- Adaptability:Adjusts quickly to shifting priorities or new procedures, stays solution-focused, and maintains professionalism in high-volume periods.
- Ethics & Integrity:
Our Benefits:
Any general requests for consideration of your skills, please
משרות נוספות שיכולות לעניין אותך
