דרושים United States, Pennsylvania, Strategy Manager ב-United States

As a Senior Product Manager, you will define and lead the strategy for how we design, build, and scale AI-powered help experiences. You will work closely with design, engineering, data science, and operations to turn emerging AI capabilities into simple, trusted, and impactful products for customers and the business.

What You Will Accomplish:

• Define the product strategy, roadmap, and execution for AI Agents and composable AI platforms.

• Use data and experimentation to guide decisions, measure impact, and drive continuous improvement.

• Turn customer and business needs into clear, actionable product direction and requirements.

• Bring data, insights, and industry trends to inform and improve the product experience.

• Partner closely with design, engineering, and data science to deliver reliable, high-quality products at scale.

• Build alignment and strong partnerships across teams to stay focused on shared goals.

• Keep the customer at the center of every product decision.

What You Will Bring:

• 6+ years of product management experience, with at least 2 years in AI/ML or data-driven products.

• Experience applying AI to improve customer experiences and solve real customer problems (e.g., conversational AI).

• Skilled at using data and insights to uncover opportunities, drive prioritization, and measure success.

• Technical fluency and foresight to collaborate with engineers.

• High ownership mindset with a bias for action and focus on creating customer and business impact.

• Exceptional leadership, communication, and collaboration skills across technical and non-technical teams.

• Experience building 0→1 products and navigating ambiguity with confidence.

• Experience in customer support or self-service domains is a plus but not required.

The base pay range for this position is expected in the range below:

What you will accomplish:

• Translate strategic objectives into actionable plans and a 6-12 month testing agenda, including prioritization of use cases, success metrics, test-and-learn programs, and feedback loops for continuous optimization across content templates and capabilities.

• Partner with the CRM content team to align testing roadmaps with capability prioritization, delivering value at scale for the full CRM program.

• Collaborate with MarTech, Data Science, Recommendations, and Analytics teams to define requirements for a scalable content library (metadata, AI features, recommendations).

• Build strong partnerships and socialize the vision, roadmap, and processes with the broader team to drive consensus, clarity, and seamless execution.

• Continuously monitor and integrate industry standards and innovations to inform and elevate eBay’s roadmap.

What you will bring:

• Proven ability to translate strategic vision into actionable roadmaps, prioritize use cases, and manage test-and-learn programs.

• Expertise blending brand requirements with technical solutions to deliver personalized experiences at scale.

• Demonstrated ability to identify platform and tooling gaps, translating business needs into technical requirements.

• Track record of building collaborative partnerships across Marketing, Product, Technology, Analytics, and Brand Creative to deliver change and alignment.

• Experience leading or influencing cross-disciplinary teams, inspiring technical teams, and driving a culture of customer-centric, agile experimentation.

• 5+ years relevant experience in CRM, personalization, technical marketing, or related digital transformation roles.

The base pay range for this position is expected in the range below:

• Lead Brand Storytelling: Define and evolve eBay’s brand narrative to reflect our purpose and differentiation across consumer audiences.

• Develop Integrated Campaigns: Build and execute innovative, cross-channel communications campaigns that elevate brand visibility and strengthen marketplace consideration.

• Partner Across Functions: Collaborate with Marketing, Creative, and Business Units to align storytelling with brand campaigns and product initiatives.
  Drive Earned Media Impact: Cultivate strong media relationships and deliver coverage that showcases eBay’s relevance in culture, innovation, and purpose.

• Manage Global Agency Partners: Lead agency partners in concepting and delivering high-impact campaigns that reinforce eBay’s global brand positioning.

• Enhance Reputation:

• Minimum 10 years of experience in brand, consumer, or corporate communications , ideally across both agency and in-house roles.

• Proven success in building and leading integrated communications strategies for global brands.

• Strong media and influencer relationships across business, culture, and lifestyle verticals.

• Deep understanding of consumer insights, cultural trends , and how to connect them to brand storytelling.

• Ability to influence and partner with senior leaders and cross-functional teams in a matrixed global organization.

• Exceptional written and verbal communication skills, with a creative and strategic mindset.

• Travel: Occasional travel required for events, shoots, and team collaboration.
  

The base pay range for this position is expected in the range below:

This role requires a unique product leader who can successfully navigate an ambiguous, fast-paced environment. You will be responsible for defining and delivering high-impact features across the entire live commerce journey, including the foundational technology platform, the global buyer experience, and the tools sellers use to broadcast, engage, and monetize their live streams. If you thrive on significant ownership, high visibility, and the chance to build the future of e-commerce, this is the role for you.

What you will accomplish:

• Serve as a visionary leader for your product space within live commerce, developing a strategy and roadmap that aligns with eBay's top-level goals. This requires blending deep customer empathy with an understanding of market trends, business goals, and competitive insights.

• Drive the full product lifecycle for multiple features or a major product initiative, from initial discovery and opportunity sizing to launch, iteration, and post-launch analysis.

• Own and deliver a challenging product roadmap on time, demonstrating a strong bias for action and high-quality outcomes. You will write clear, detailed requirements (PRDs) that prioritize hypotheses for testing and iteration.

• Lead and inspire confidence among a wide range of partners, including engineering, design, data science, research, and marketing. You will foster collaboration, build alignment, and drive shared goals across all stakeholders.

• Define key success metrics, leverage data and analytics to quantify customer problems, size opportunities, and ultimately measure the impact of your work on organizational goals.

• Cultivate a knowledge of the technical architecture and backend systems for your product area to effectively partner with engineering, unblock development, and influence technical decisions.

What you will bring:

• 8+ years of product management or related strategy experience, with e-commerce, video, or social commerce experience highly preferred.

• Bachelor’s degree required; MBA or relevant advanced degree preferred.

• Ambiguity Management: Exceptional ability to thrive in an ambiguous, 0-1 environment, distilling complex, unclear problems into a clear product vision and actionable roadmap.

• Prioritization and Tradeoffs: Demonstrated ability to evaluate options, assess trade-offs (short-term vs. long-term), and recommend a path forward, even with incomplete data.

• Influence & Communication: Masters written and verbal communication, adapting your message to influence both execution teams and executive leadership. Ability to lead and inspire without direct authority.

• Analytical Rigor: Proven ability to use quantitative and qualitative insights to build strong business cases, define necessary data, and measure product performance.

The base pay range for this position is expected in the range below:

• Strategy Development: Develop the strategies for eBay to differentiate itself in the market. This will include crafting the strategies, developing the key initiatives to support the strategies and working closely with key eBay constituencies to gain consensus.
• Project leadership: Independently, lead cross-functional projects involving executive and senior partners from various part of the organization.
• Thought leadership: Develop content and topic expertise, as well as perspectives on issues important to eBay’s strategy. Structure problems. Develop creative solutions to challenging business problems
• Strategy Mobilization: Work with the eBay line organization as needed to support mobilization and implementation of the business strategies.
• Market and Competitive Analysis: Develop insightful market intelligence about key industry trends (technology, competitors, consumers, regulatory, etc.) and advise the organization of their strategic implications.
• Business Analytics: Drive business judgment, market understanding, problem solving, and fact-based analysis to identify, prioritize, structure, and solve challenging business problems.
• Team Leadership: Lead and mentor a driven strategy team in the development and execution of critical initiatives
• Communication: Develop storylines for presentations, prepare and deliver presentations to senior leadership
• Leading through uncertainty: Self-direct as well as manage resources on the strategy team and across the organization to deliver superior end-products in a dynamic industry and corporate environment

• Intellectual curiosity
• Excellence in structured thinking, developing sensible, creative solutions to challenging strategic business problems. Creativity and “out of the box” thinking that drives innovation. The ability to “see around corners” and “connect the dots” that enable business to proactively drive business
• Strong executive presence and ability to communicate strategy clearly and simply. Ease with executive-level interactions. Ability to create clear and simple storylines.
• Proven track record to lead and mentor a driven strategy team in the development and execution of key initiatives. Ability to lead, empower and mentor project team members
• Comfort in reaching out and prioritizing cross-functional collaboration in a highly matrixed environment
• Outstanding analytical capabilities (quantitative and qualitative), ability to generate key insights
• Comfort in handling uncertainty
• Highly collaborative – be fun, and easy to work with!

• Proven leader with at least 10 years of work experience - at least 2-3 years at a top strategy consulting firm at project management level are a must
• Bachelors Degree required, MBA or equivalent preferred
• Expertise in technology, ideally in e-commerce, retail, payments, and/or consumer facing products is highly desirable

Benefits are an essential part of your total compensation for the work you do every day. Whether you’re single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is important.

The base pay range for this position is expected in the range below:

What you will accomplish:

What you will bring:

The base pay range for this position is expected in the range below:

• Manage a team in the development and widespread adoption of the Federated GraphQL platform, driving strategic API enhancements that promote technological evolution and operational efficiency.

• Remain active in design and development across a diverse technology stack, including Java/Kotlin, Node.js, and GraphQL, to cultivate excellence in software engineering practices.

• Mentor and develop team members, fostering an environment where technical curiosity and shared ownership are prioritized.

• Influence architectural decisions that ensure the delivery of scalable, high-quality API and developer tooling, aligning them with company goals.

• Collaborate extensively with cross-functional teams and external partners to ensure strategic alignment and adoption of best practices for implementation.

• Translate complex, loosely defined requirements into clear, actionable deliverables, enabling the team’s success and product velocity.

• A Bachelor's degree in Computer Science or a related technical field, or equivalent experience.

• Over 15 years of comprehensive software engineering experience with robust foundational knowledge in Object-Oriented Programming (OOP), SOLID principles, and multithreaded systems.

• Demonstrated expertise in designing and building distributed systems, with a deep understanding of transactional consistency, durability, and availability trade-offs.

• Proficiency in scalable API design, including both REST and GraphQL, aligning with the latest industry standards.

• Proven experience in managing and mentoring engineers, facilitating team growth, and resolving conflicts with empathy and clarity.

• Excellent written and verbal communication skills, ensuring technical details are distilled into actionable direction within a fast-paced environment.

The base pay range for this position is expected in the range below: