Support customers by responding within the designated service-level agreement (SLA) period to incoming calls and web-based inquiries about our technologies. Investigate and troubleshoot issues, developing solutions for our customers while...
System Requirements definition and validation analysis including architecture, functionality and dynamic performance. Hardware and Software requirements definition and analysis including key characteristics and performance aspects, electrical and data bus interfaces....
Contribute code to increase the scalability and reliability of the service. Contribute software tests and participate in peer review to increase the quality of our codebase. Help and develop peersโ...
Serve as a direct point of contact and adviser for customer inquiries about Red Hat OpenShift Container Platform through our customer portal and over the phone. Deliver exceptional customer experience...
Support customers by responding within the designated service-level agreement (SLA) period to incoming calls and web-based inquiries about our technologies. Investigate and troubleshoot issues, developing solutions for our customers while...