דרושים Quality Control Supervisor ב-United States, Ohio, Columbus

Job Summary:

As a Control Manager, Executive Director, within the Consumer and Community Banking Data & Analytics Function, you will lead and enhance our control framework, ensuring our risk assessment approach is continuous and integrated and promoting strategic initiatives. You will collaborate with business and functional partners to identify key risks and mitigants, provide strategic and tactical input for business decisions, and represent the CCB Control Management organization in Firmwide and CCB control management forums related to Analytics and governance of data-driven initiatives.

Job Responsibilities:

• Monitor analytics portfolio activity and development to ensure compliance with policies and procedures.
• Represent CCB Control Management in Firmwide control management forums related to governance of Analytics and data-driven initiatives.
• Collaborate with Business and Functional Heads of Data & Analytics to identify key risks and mitigants.
• Provide strategic and tactical input for business decisions and ensure controls for new and existing Data & Analytics activities and initiatives.
• Report and present risk assessments findings to senior management.
• Partner with colleagues across various functions to drive consistent operational risk practices.
• Establish control frameworks and governance for new and emerging business areas.
• Manage control-related activities, including risk assessments and new business initiatives.

Required Qualifications, Capabilities, and Skills:

• Bachelor’s degree or equivalent experience required.
• 10+ years of experience in financial services, focusing on controls, audit, risk management, or compliance.
• Ability to work independently and adapt to new situations with minimal direction.
• Expert knowledge of control and risk management concepts.
• Strong leadership and judgment skills to influence risk management culture.
• Exceptional communication skills for engaging with senior stakeholders.
• Proficiency in Microsoft Office Suite, with the ability to create compelling executive presentations.

As a Control Manager within the Legal Oversight & Controls team, you will play a pivotal role in supporting and further enhancing the Legal department’s control environment. This position requires expertise in risk and control management, including real-time detection of control issues, escalation processes, root cause analysis, and remediation strategies. You will have the opportunity to both utilize and assess AI and machine learning applications and will also focus on the data risk control environment.Your knowledge of risk management principles, practices, and theories will enable you to promote innovative solutions in a dynamic and evolving risk landscape.

Job Responsibilities:

• Serve as a trusted control advisor to Legal department personnel and management, providing assistance and guidance in adhering to the operational risk framework and implementing controls to effectively mitigate operational risk.
• Provide support for the execution of risk and control assessments, including identification of control breaks and resolutions to minimize financial loss, regulatory exposure, and reputational risk.
• Partner with the Legal department’s Chief Data and Analytics office to implement policies/standards and assess controls over the implementation of AI/ML and oversight of data controls
• Partner with process owners to be execute on firmwide programs, e.g. data risk management, privacy, legal obligation mapping to processes and risk, compliance and operational risk assessments,
• Engage with partners in the lines of business that Legal supports and our attorneys, risk, compliance, audit, technology, and control partners to mitigate operational risk.

Required Qualifications, Capabilities, and Skills:

• Bachelor’s degree or equivalent experience.
• Five+ years of relevant risk and control assessment experience in financial services, risk management, audit, quality assurance, compliance, or relevant discipline.
• Ability to probe and question in order to understand the operational risk environment within Legal with an eye to designing and implementing controls
• Understanding of data risks (data use, protection, quality, storage and retention), management and controls
• Possess a sense of urgency, intellectual curiosity, flexibility in shifting and competing priorities and deliverables, problem-solving skills.
• Effective communication and interpersonal skills to interact confidently with various levels of employees and managers throughout Legal and the firm.
• Advanced Microsoft Office Suite (Word, Excel, PowerPoint.

Preferred Qualifications, Capabilities, and Skills:

• Process/workflow evaluation and documentation experience.
• Knowledge of JPMC CORE framework a plus.

Job responsibilities

• Develop and design the architecture for electronic trading systems, ensuring scalability, reliability, and performance to meet trading requirements.
• Applies deep technical expertise and problem-solving methodologies focused on analyzing complex data and systems, anticipating issues, and finding ways to mitigate risk.
• Works with other platforms to architect and implement changes required to resolve issues and modernize the organization and its technology processes
• Maintain detailed documentation of system architecture, configurations, and changes, and provide regular reports on system performance and issues.
• Acts as the escalation point during major incidents for your application and demonstrates the skills to identify and solve issues quickly to avoid financial losses.
• Be responsible for infrastructure engineering in accordance with business requirements.
• Executes work according to compliance standards, risk and security, and business objectives
• Considers upstream/downstream system or technical implications and advises on mitigation actions
• Advises junior engineers and technologists

• Adds to team culture of diversity, opportunity, inclusion, and respect

Required qualifications, capabilities, and skills

• Bachelor’s Degree in Computer Science or equivalent
• Formal Training and certification such as CCNP, CCIE or equivalent and 5+ years of applied experience
• Strong understanding of network architecture, protocols, and technologies (e.g., TCP/IP, multicast, routing, switching).
• Knowledge of one or more areas of infrastructure engineering such as hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, or performance assessments
• Experience in network architecture, systems engineering, or a related field, preferably within the financial services industry.
• Utilize network automation tools and scripting languages (e.g., Python, Ansible) to automate network tasks and configurations.
• Deep technical knowledge across multiple domains including Cloud technologies.
• Design, configure, and manage routing, switching infrastructure including load balancers, to ensure efficient distribution of network traffic.
• Ability to adapt to a fast-paced and dynamic trading environment, with a willingness to learn and implement new technologies.

• Maintain a thorough understanding of basic and advanced concepts in the fields/products/tools of: Network system architecture (processor, ASIC, FPGA, port capabilities, packet forwarding, buffers, etc.); a good knowledge of network routing protocols: Multicast, PIM & IGMP; IP packet analysis using Wireshark; Arista, Cisco, F5 and Fortinet product range

Preferred qualifications, capabilities, and skills

• Exposure to managing budgets
• Familiarity with financial markets, trading platforms, and electronic trading systems.
• Understanding of market data feeds and exchange connectivity
• Understand deeply network design, implementation, and maintenance, and manage complex network environments to ensure the reliability, performance, and security of the trading infrastructure.
• Configure and manage Cisco routers and switches with proficiency, including knowledge of IOS and NX-OS.
• Demonstrate expertise in Arista's EOS and experience with Arista's low latency switching solutions.
• Comprehend in-depth network protocols such as BGP, FHRP, and multicast.

As a Risk Control Manager Vice President, you will play a crucial role in overseeing and executing the control environment for Asset and Wealth Management Risk. You will engage with global business partners and stakeholders to drive early identification and assessment of operational risks, promote the design and evaluation of effective controls, and implement sustainable processes to maintain a strong control environment.

Job Responsibilities

• Lead and support the execution of the Control and Operational Risk Evaluation framework by participating in process analysis to assess the function’s risk and control environment, identify control deficiencies, understand their root causes, and review remediation actions.
• Verify that controls are properly designed, operating effectively, and essential to a proactive risk and control culture.
• Perform ongoing analysis of risk and control program data (e.g., KRIs/KPIs) to identify and resolve issues.
• Develop corrective action plans with functional partners to address control deficiencies, oversee timely milestone completion, and perform validation reviews.
• Administer processes, risks, controls, issues, and action plans in the Firm’s system of record (Compliance and Operational Risk Evaluation (CORE)).
• Facilitate Process Annual Reviews and manage changes in the Compliance and Operational Risk Evaluation Application.
• Assess the impact of new or updated internal policies, standards, procedures, and technology solutions to understand process changes and verify compliance with evolving control requirements.
• Lead assigned initiatives, including research, deep dive analyses, hygiene reporting, and legal obligation/compliance group mapping.
• Lead review preparation and remediation efforts for Regulatory, Second Line, and Internal Audit exams/reviews, providing control oversight and guidance to business partners.
• Partner across multiple corporate functions and 1LOD Control Organizations as required (CCOR, Legal, Central Program Team).
• Support meeting administration (e.g., Control Sub-Committees and CRO Control Updates), including producing and distributing materials, quality review of data, managing invitations, and tracking new/open items to completion.

Required Qualifications, Skills and Capabilities

• Bachelor’s degree or equivalent experience.
• 7+ years of professional experience in Control Management, Audit, Risk Management, Compliance, Finance, Operations, or a related field.
• Demonstrate confident leadership with sound judgment, including the ability to multi-task, work well under pressure with commitment to deliver under tight deadlines.
• Robust analytical, problem-solving, and organizational and project management skills with keen attention to detail.
• High degree of initiative and self-direction - adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fast-paced, results driven environment.
• Strong, clear, and concise written and verbal communication, including influencing and presentation skills, with ability to edit and prepare executive-level communications.
• Proven ability to collaborate and build strong partnerships with colleagues and stakeholders at various levels, across multiple locations.
• Strong Microsoft Office Suite skills (e.g. Excel, PowerPoint).

Job responsibilities

• Perform testing of system software to ensure quality and functionality
• Plan and coordinate various testing activities to achieve project objectives
• Supervise the creation of test cases and manage the resolution of defects
• Exhibit proven expertise in scrum methodologies, as well as functional, integration, and regression testing
• Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
• Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
• Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
• Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
• Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
• Contributes to software engineering communities of practice and events that explore new and emerging technologies
• Adds to team culture of diversity, opportunity, inclusion, and respect

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 3+ years applied experience
• Experience with mobile development and emulator packages (e.g., Android SDK, iOS XCode, SWIFT, Appium).
• Exposure to commercial mobile manual/automation test management packages (e.g., Perfecto, Experitest-SeeTest, MobileLabs).
• Experience with development or test automation tools/frameworks (e.g., Cucumber, Selenium Grid, Junit, Jenkins).
• Hands-on practical experience in system design, application development, testing, and operational stability
• Proficient in coding in one or more languages, Swift, Kotlin, or Java
• Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages
• Overall knowledge of the Software Development Life Cycle
• Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
• Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)

Preferred qualifications, capabilities, and skills

• Familiarity with modern front-end technologies
• Exposure to cloud technologies