דרושים Commercial Manager ב-United States, Ohio, Cleveland

About the role:

You will serve as a clinical expert, translating complex data into actionable insights for healthcare professionals (HCPs) and key opinion leaders (KOLs), ultimately contributing to life-changing healthcare solutions through innovation, education, and evidence-based strategy.

Clinical expertise:

• Maintain comprehensive knowledge of clinical data related to marketed and pipeline products, along with developments in relevant therapeutic areas
• Interpret and monitor clinical publications to identify emerging scientific trends
• Effectively communicate clinical evidence and product differentiation to HCPs and KOLs
• Collect and relay clinical and scientific insights from the field to inform company strategy
• Ensure clinical strategies align with commercial goals and compliance standards

Stakeholder engagement:

• Build and sustain strong relationships with KOLs, HCPs, and academic institutions
• Facilitate peer-to-peer scientific discussions on clinical data, disease states, and treatment trends
• Engage KOLs and regional thought leaders to demonstrate outcomes, explore needs, and communicate corporate initiatives
• Partner with cross-functional teams to develop strategies for scientific and educational collaboration with electrophysiology leaders
• Ensure podium influencers and KOLs have access to the latest data and are equipped to deliver scientific content

Clinical and evidence generation support:

• Facilitate investigator-initiated study (IIS) submissions through internal review committees
• Support clinical trial site identification, feasibility, and enrollment
• Collaborate with Scientific Affairs on evidence planning and dissemination strategies

Cross-functional collaboration:

• Maintain awareness of clinical data, commercial initiatives, and product updates within assigned franchises
• Provide insights and voice-of-customer (VOC) input to cross-functional teams
• Support the Medical Education team with needs assessment, agenda planning, and faculty engagement
• Create and execute a Medical Affairs plan aligned with strategic business objectives
• Bridge BSC priorities with customer research and education needs

Critical skillsets:

• Strategic thinking and project management
• Comfort presenting and discussing clinical data with physicians
• Ability to manage multiple priorities, shifting deadlines, and limited resources
• Strong attention to detail, urgency, and commitment to execution
• Leadership and cross-functional collaboration skills

Required qualifications:

• Advanced degree or equivalent work experience in healthcare practice or research
• Minimum of 8 years' experience in Medical Affairs or a related field within the medical device industry
• Strong clinical and scientific background in cardiology, with a proven ability to interpret and communicate clinical data to diverse stakeholders
• Excellent communication and interpersonal skills, with the ability to build relationships with KOLs, HCPs, and internal stakeholders
• Willingness and ability to travel up to 75%

Preferred qualifications:

• Technical or clinical knowledge in the electrophysiology space
• Postgraduate degree (PhD, PharmD, MD) or master’s degree (MBA, MSc, MS, SM, MM, MHA, M.Bus, MASc)
• Previous experience in medical device product marketing, field clinical engineering, or customer-facing commercial roles
• Strategic skills and experience developing account-level or product-level clinical engagement plans
• Deep understanding of clinical trial processes, scientific methodology, and evidence-based medicine
• Proficiency in Microsoft Office Suite, reference management software, and CRM tools

Maximum Salary: $ 221000

Compensation fornon-exempt (hourly), non-sales rolesmay also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).

Compensation forexempt, non-sales rolesmay also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).

For MA positions: It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Among other requirements, Boston Scientific maintains specific prohibited substance test requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a prohibited substance test as a requirement. The goal of the prohibited substance testing is to increase workplace safety in compliance with the applicable law.

Your responsibilities will include:

• Assess and identify training needs and gaps and provide coaching and development for direct reports. Conducts final assessment for certification of new clinical specialists.
• Resolves scheduling conflicts that require resources outside the region/area. Provides clinical support and education to local Clinical Specialists as needed by supporting clinical procedures, basic troubleshooting, etc.…
• Launching new technologies and increasing efficiencies of current customers by monitoring and improving utilization and outcomes.
• Collaborates with Regional Managers to ensure clinical team goals, objectives and support are aligned with the regional sales strategy.
• Communicates regularly with direct reports, Regionals Managers, Territory Managers, peers, and Area Vice Presidents regarding clinical activities and changes in the marketplace. Fosters collaboration and best practice sharing at a national level.
• Oversee travel expenses for clinical team members including the timely review and approval of expense reports.
• Responsible for carrying out company policies with sincerity and integrity. Ensures clinical team compliance with company policies, procedures, and administrative responsibilities.
• Responds to customer needs related to products and services by developing creative and feasible solutions or collaborating with other related personnel (e.g., Regional Managers, Territory Managers, Marketing, Technical Support, etc.) to develop optimal solutions.
• Provides ongoing training and development of clinical team members and facilitates and manages company-sponsored training and events.
• Performs progressive reviews during regular field visits and formally during corporate mid-year and annual performance review process.
• Assures that appropriate resources (personnel, tools, etc.) are maintained to assure Quality System compliance and adherence to the BSC Quality Policy.
• Establishes and promotes a work environment that supports the Quality Policy and Quality System.
• May lead a group or team of employees in the achievement of organizational goals. Guide, coach, direct, and develop direct reports, and if applicable, drive those practices throughout their organization.
• Foster a diverse workplace that enables all participants to contribute to their full potential in pursuit of organizational objectives.
• May direct and control the activities and budget of one or more functional areas, divisions, product groups, projects/programs and/or operations.
• Monitor and ensure compliance with company policies and procedures (e.g., federal/country, and regulatory requirements).

Required Qualifications:

• Bachelor’s degree plus 7-9 years of related work experience or an equivalent combination of education and work experience.

Preferred Qualifications:

• Clinical certification and demonstrated aptitude in Watchman or Access Solutions therapy knowledge for implants and device support.
• Strong business acumen and strategic critical thinking skills.
• Ability to interact effectively with internal and external customers (including all BSC divisions).
• Knowledge of local customer base preferred.
• Demonstrated leadership/credibility within local team.
• Ability to manage conflict effectively and effect change.
• Strong oral and written communication skills.
• Strong project management experience.

The anticipated annualized base amount or range for this full time position will be, plus variable compensation governed by the Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered at BSC, which can be reviewed at www.bscbenefitsconnect.com. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs.

For MA positions:It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law.

Your Responsibilities will include:

• Manage and coach clinical representatives through the utilization of field rides, individual and group meetings and company resources to ensure regional alignment of goals, development of talent and adoption of best practices.

• Demonstrate effective change leadership to adapt to an evolving customer base and industry service expectations.

• Communicate and drive alignment of corporate, division, regional vision, goals and activities.

• Be critical part of a collaborative regional management team with HR to locate, recruit and hire top clinical candidates for open positions. Continually work to maintain a strong, diverse personnel “bench” of candidates for use in future hiring opportunities.

• Oversee the training and development of the clinical team in implant, service delivery, competitive and product knowledge.

• Ensure all direct reports have annual/quarterly objectives and implement a regular schedule of evaluating performance, providing feedback and coaching, and documenting performance needs and achievements; implement performance improvement plans, if needed.

• Coach and advise the clinical team on teamwork, time and task management, and career development.

• Perform administrative tasks related to management, expense, inventory and communication activities.

• Identify service opportunities through the use of analytics, time studies and/or field visits.  Address service opportunities through coaching or the development and execution of measurable initiatives.

• Coordinate, develop, and implement strategies to increase service efficiency and optimize clinical headcount utilization.  Leverage national best practices via network of Clinical Leaders and training.

• Collaborate with the hospital and clinic personnel to streamline service coverage needs.

• Partner with Sales team to coordinate sales and service efforts across the region.

• Provide direction to the clinical team regarding the management of assets, resources and expenses.

Minimum Qualifications

• Bachelor’s degree plus 7+ years of related work experience or an equivalent combination of education and work experience

• CRM certification and demonstrated aptitude in CRM therapy knowledge for implants and device support

• Knowledge of local CRM customer base preferred

• Demonstrated leadership/credibility with the local team(s).

• Strong business acumen and strategic problem-solving skills

• Ability to interact effectively with internal and external customers (including all BSC divisions)

• Ability to manage conflict effectively and effect change

• Strong oral and written communication skills

• Strong project management experience

• Must be energetic, organized, determined and goal oriented

Preferred Qualifications

• IBHRE certified

• Management or leadership experience and expenses.

The anticipated annualized base amount or range for this full time position will be, plus variable compensation governed by the Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered at BSC, which can be reviewed at www.bscbenefitsconnect.com. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs.

For MA positions:It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law.

Your responsibilities will include:

• Sells products by scheduling sales calls to meet with current and potential customers and referral networks to fulfill revenue and unit growth objectives assigned by company on a monthly/quarterly/annual basis.
• Develops and implements sales strategies by determining the relevant factors (e.g., product, competition and pricing needs) of existing and potential accounts to effectively promote the company's products to appropriate hospital personnel and physicians.
• Develops action plans (i.e., weekly, quarterly, monthly) by analyzing quarterly and monthly sales figures and reports identifying the needs of particular accounts and discussing issues with Regional Sales Manager to help the organization achieve its annual sales goals.
• Clinically support procedures at accounts to gain insight into the specific nuances of each physician and each member of the lab staff.
• Establishes pricing packages by working with relevant BSC personnel to establish price points that address specific customer's needs while satisfying company guidelines and policies.
• Responds to customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g. clinical research, pricing and/or marketing) to develop optimal solutions.
• Develops relationships with hospital personnel (e.g. through casual conversation, meetings, participation in conferences, therapy awareness activities) to make new contacts in other departments within hospital and to identify key purchasing decision makers in order to facilitate future sales.
• Educates customers on the merits and proper clinical usage of company products by giving presentations and demonstrations using a wide variety of formats and platforms (e.g., slides, transparencies, manuals).

Required qualifications:

• BA/BS in related field plus minimum 6 years sales experience ideally in Medical Devices calling on Cardiology, Cath/EP lab or similar hospital-based sales experience with progressive record of accomplishment demonstrating increased levels of accomplishment and success.

Preferred qualifications:

• Master's Degree, MBA.
• Structural Heart, Interventional Cardiology, Electrophysiology, or related industry experience.
• Experience with implantation in cardiovascular and/or medical device.
• Must have technical aptitude; be able to discuss & explain complex technical product information.
• Must be able to work flexible hours and complete an extensive training program.

The anticipated annualized base amount or range for this full time position will be$65,000, plus variable compensation governed by the Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered at BSC, which can be reviewed at www.bscbenefitsconnect.com. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs.

For MA positions:It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law.

About the role:

At Boston Scientific, our products and technologies are used to diagnose or treat a wide range of medical conditions. In Cardiac Rhythm Management (CRM), we offer solutions for treating irregular heart rhythms and heart failure and protecting against sudden cardiac arrest. In this role, you will sell and promote company products in the Rhythm Management division within a defined geographic territory.

• Sell products by scheduling sales calls to meet with current and potential customers to fulfill the company's revenue and unit growth objectives on a monthly/quarterly/annual basis.
• Develop and implement sales strategies that are specific and targeted by determining the factors (e.g., product, competition, and pricing needs) that are relevant to appropriate hospital personnel and physicians.
• Determine the needs (e.g., product and pricing), goals, product usage, and types of cases handled by specific customers by meeting with and asking in-depth questions of physicians and other hospital personnel to learn which Boston Scientific products can best address their specific needs.
• Respond to customer needs and complaints regarding products and services by developing creative and feasible solutions or work with other related personnel (e.g., clinical research, pricing, and/or marketing) to develop optimal solutions.
• Develop relationships with hospital personnel (e.g., through casual conversation, meetings, participation in conferences) to make new contacts in other hospital departments and identify key purchasing decision-makers to facilitate future sales.
• Educate customers on the merits and proper clinical usage of company products by giving presentations and demonstrations using a wide variety of formats and platforms (e.g., slides, transparencies, manuals) to secure purchasing commitments, often with the help of incentive programs and services made available to the account being developed.
• Manage territory resources for clinical support in the areas of device implant coverage, basic troubleshooting, programming, and patient follow-up of company products.
• Attend device implants in the labs and operating room of hospital accounts and perform patient follow-up to assure customer and patient success with the implanted products.
• Bachelor's degree or equivalent field clinical/sales experience.
• Minimum of 5 years’ experience in clinical or sales experience in a medical device or pharmaceutical field sales organization
• Must have technical aptitude; be able to discuss & explain complex technical product information.
• Must be able to be on a rotational call on a 24/7/365 basis with a sales team
• Must be able to work flexible hours, and complete an extensive training program

Preferred Qualifications
• Master's Degree, MBA.
• Structural Heart, Interventional Cardiology, Electrophysiology, or related industry experience.
• Experience with implantation in cardiovascular and/or medical device.

The anticipated annualized base amount or range for this full time position will be, plus variable compensation governed by the Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered at BSC, which can be reviewed at www.bscbenefitsconnect.com. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs.

For MA positions:It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law.