דרושים Center Manager ב-United States, Colorado, Colorado Springs

Being the cybersecurity partner of choice, protecting our digital way of life.

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Your Impact

The Manager, Business Analytics ensures alignment between our GTM Sales Leaders, our Strategy and Business Operations leaders, and the various geographic and speedboat units. Specifically, the Manager, Business Analytics will liaison across various Go-to-Market enterprise-wide projects to ensure impactful design, timely delivery, tailored communications, and realized value for our Sellers. The role demands strong organizational, communication, and leadership skills, and the ability to influence and drive cross-functional collaboration. You’re the right person if you are and/or excel at, and enjoy the following:

• Strategic Problem Solver: Structure and break down complex business problems, develop a hypothesis, drive analysis and deliver recommendations with a specific focus on readying the organization to maximize adoption for technology and process improvement transformations. Pressure test current processes and use first principles to design future state business processes to create operational efficiencies

• Operator at Heart: translate company strategies into actionable plans. Support the development, coordination, and execution of key initiatives that drive organizational goals including streamlining processes to improve operational efficiency. Oversee parts of daily operations, ensuring smooth coordination between teams and the execution of tasks that align with strategic objectives.

While no day will be the same, some key areas that you’ll find yourself consumed by include:

• Data Analysis & Reporting:

  • Develop, maintain, and optimize executive-ready dashboards and reporting solutions using Tableau or Looker. This includes designing intuitive layouts, implementing advanced calculations, and ensuring optimal performance.

  • Utilize Advanced SQL proficiency to write complex, efficient queries across large, disparate datasets (e.g., in Google BigQuery) to extract and transform data for analysis. Build and manage foundational datasets and tables in Google BigQuery, focusing on robust schema design, data transformations, and comprehensive quality assurance (QA).

• Business Insight & Strategy:

  • Own and interpret key GTM business KPIs (e.g., pipeline generation, bookings, forecast accuracy, conversion rates, win rates, and sales productivity metrics).

  • Convert data-driven insights and quantitative analysis into actionable recommendations that influence strategic decisions for senior GTM and Sales Operations leaders.

• Stakeholder Management & Communication:

  • Collaborate effectively with senior cross-functional leaders to understand business requirements and deliver relevant analytical solutions.

  • Showcase executive-quality presentation and packaging skills in platforms like Google Slides and Google Sheets to clearly communicate complex findings and strategic proposals to senior audiences.

• Automation & AI Integration:

  • Familiarity or excitement to use AI day to day. Automating antiquated processes and supercharge productivity using our suite of AI tools.

Your Experience

• 10+ years relevant work experience in a top-tier tech strategy, sales operations, or sales finance functions

• Strong proficiency in data visualization (Tableau, Looker, ect), including executive dashboard design, advanced calculations, and performance tuning.

• Expert-level SQL proficiency with a proven ability to write complex, performant queries on large datasets. Experience with GCP and Google BQ is preferred.

• Strategic thinking with strong problem-solving skills and the ability to translate strategy into execution: operator at heart.

• High technical aptitude for understanding complex technologies, tools, systems, and issues to drive impact within the organization

• Ability to interpret data, identify trends, and use insights to inform business decisions leading to desired outcomes

• Strong organizational, planning, and project management skills, with the ability to own multiple commitments

• Demonstrated ability to manage complex projects and drive results in dynamic & ambiguous environments

• Excellent interpersonal and communication skills, with the ability to collaborate across the organization and lead design, execution, and measurement of GTM initiatives as well as influence without authority

All your information will be kept confidential according to EEO guidelines.

This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed. Job expectations include having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals.

Required Qualifications:

• Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client
• Collaborates effectively to get things done, building and nurturing strong relationships
• Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives
• Is confident in identifying solutions for new and existing clients based on their needs
• Communicates effectively and confidently and is comfortable engaging all clients
• Has the ability to learn and adapt to new information and technology platforms
• Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking)
• Applies strong critical thinking and problem-solving skills to meet clients' needs
• Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
• Efficiently manages time and capacity
• Focuses on results while acting in the best interest of the client
• Can be flexible to work weekends and/or extended hours as needed

Desired Qualifications:

• Experience in financial services and knowledge of financial services industry, products and solutions
• One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals
• Six months of cash handling experience
• Bachelor's Degree or business-relevant Associate’s Degree such as business management, business administration or finance​

Skills:

• Adaptability
• Business Acumen
• Customer and Client Focus
• Oral Communications
• Problem Solving
• Account Management
• Client Experience Branding
• Client Management
• Client Solutions Advisory
• Relationship Building
• Business Development
• Pipeline Management
• Prospecting
• Referral Identification
• Referral Management

Minimum Education Requirement:High School Diploma / GED / Secondary School or equivalent

• Leads and coordinates the daily activities of team members engaged in customer and/or prospect management activities. Achieves business results, attracts new customers and/or grows existing customer relationships by coaching and managing to defined strategies and tactics. Develops and oversees the execution of account and sales plans. May have direct sales and client responsibilities.
• Manages risk/return and drives quality for new and/or existing clients. Actively identifies and mitigates different types of risk, such as regulatory, reputational, operational and credit risks.
• Manages effective network of senior internal and external relationships, such as community or industry relationships, to actively acquire new clients and/or expand existing clients and enhance the client experience. Focuses on bringing the full range of PNC's products and services to the client. Leverages reporting and sales tools to proactively identify and successfully convert sales opportunities.
• Develops team members while monitoring progress against individual goals. Motivates and develops staff, including acquiring top talent and managing performance-based issues. Effectively plans, organizes, directs, analyzes and evaluates staff and processes. Connects strategy to day-to-day activities and updates the team on a regular basis.
• As defined with the business, coaches team members on skills needed to analyze, evaluate and mitigate credit risk and to lead others on credit requests by utilizing advanced knowledge of credit fundamentals and internal credit policies.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:

• Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.
• Live the Values - Role models our values with transparency and courage.
• Enable Change - Takes action to drive change and innovation that will transform our business.
• Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
• Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and requiredneeded to be successful in this position.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

Refer to the

This job is responsible for managing a financial center and it's employees on a day-today basis. Key responsibilities include operating as a business owner and fostering a team environment, instilling an effective client-centric and risk culture in the center, and helping clients achieve the financial goals. Job expectations include ensuring operational excellence and cohesive effectiveness.

Required Qualifications:

• 1+ years of leadership experience demonstrated through one or a combination of the following: coaching, training and/or motivating a diverse work team
• Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client
• Collaborates effectively to get things done, building and nurturing strong relationships
• Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives
• Is confident in identifying solutions for clients based on their needs and can resolve problems independently or bring in others as needed
• Communicates effectively and confidently and is comfortable engaging all clients
• Has the ability to learn and adapt to new information and technology platforms
• Applies strong critical thinking and problem-solving skills to meet clients' needs
• Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
• Efficiently manages time and capacity
• Can manage complexity, prioritize tasks, delegate and execute in a fast-paced environment
• Can interpret performance results, find opportunities to drive success and hold others accountable to results
• Can be flexible to work weekends and/or extended hours as needed

Desired Qualifications:

• 1+ years of management experience including hiring, coaching and developing direct reports
• Experience in financial services and knowledge of financial services industry, products and solutions
• Experience working in an environment with individual and team goals where goals were routinely met or exceeded
• Bilingual skills​

Skills:

• Coaching
• Customer Service Management
• Customer and Client Focus
• Performance Management
• Talent Development
• Business Operations Management
• Recruiting
• Result Orientation
• Risk Management
• Sales Performance Management
• Inclusive Leadership
• Leadership Development
• Prioritization
• Problem Solving
• Referral Management

Minimum Education Requirement:High School Diploma / GED / Secondary School or equivalent

This job is responsible for serving as the first point of contact for financial center clients, helping to uncover personal banking needs of both individual and small business clients, offering appropriate solutions, and connecting clients to specialists. Key responsibilities include deepening client relationships through platform services, supporting clients with self-service or transactional activities, and providing exceptional client care. Job expectations include proactively connecting with clients through outbound calls and conducting consistent follow-up routines.

Required Qualifications:

• Minimum of one year demonstrated sales experience in a relationship-oriented and client-centric environment
• In lieu of one year of sales experience, has previously held the role of Relationship Manager (RM), Advisor Development Program (ADP) RM, Credit Solutions Advisor (CSA I) or Relationship Manager Business Owner Specialist (RMBOS) at Bank of America for a minimum of six months
• Enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client
• Collaborates effectively to get things done, building and nurturing strong relationships
• Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives
• Confident in identifying solutions for helping new and existing clients based on their needs
• Strong written and verbal communications skills
• Can communicate effectively and confidently and is comfortable engaging all clients (in-person and by phone)
• Ability to learn and adapt to new information, technology platforms, handle ambiguity and adapt to changing circumstances
• Applies strong critical thinking and problem-solving skills to meet clients' needs
• Demonstrates effective time management skills and the ability to organize, prioritize and perform multiple tasks simultaneously
• Is a commissioned notary or can successfully obtain a notary commission in the state you work within a few months of start date in role (exact timeframe varies by location due to differing state laws)
• Can be flexible to work weekends and/or extended hours as needed

Desired Qualifications:

• Associate's Degree or Bachelor's Degree in business, finance or a related field
• Experience working in a financial center where goals were met or exceeded
• Retail and/or sales experience in a salary plus incentive environment
• Experience working in an environment with individual and/or team goals where goals were routinely met or exceeded
• Experience with financial information, spreadsheets and financial skills
• Knowledge of banking products and services
• Strong computer skills including Microsoft applications and previous experience utilizing laptop technology

Skills:

• Active Listening
• Business Acumen
• Customer and Client Focus
• Oral Communications
• Problem Solving
• Account Management
• Client Experience Branding
• Client Management
• Client Solutions Advisory
• Relationship Building
• Business Development
• Pipeline Management
• Prospecting
• Referral Identification
• Referral Management

Minimum Education Requirement:High School Diploma / GED / Secondary School or equivalent

You will be the single point of contact within the IGTD business unit for specific suppliers, categories and/or sites and you will lead efforts to drive supply base improvements.
Your role:

• Lead supplier selection and make vs. buy decisions in alignment with the category strategies, delivering maximum supplier performance for our business.

• In collaboration with the Sustaining team, develop business cases and initial project proposals in support of supplier changes

• Manage change towards supplier (provides specifications to supplier, ensure agreement and full implementation up to IT systems, involves CM if commercial discussion required), deliveries of parts for sustaining projects (samples, prototypes, ramp up) and supplier capacity against requirements for sustaining projects.

• Create Procurement deliverables as part of project plan: Sourcing Plan, Supplier Selection, Release to Production

• Support Commodity Management and Ops Buyers with pricing updates in local system including the phasing in of negotiated price reductions.

• Responsible to provide site specific supplier information and business requirements to Global Commodity Management in support of negotiations and supplier business reviews. Additionally, should support CM in creating the negotiation strategy and during the negotiation as needed.

You're the right fit if:

• Bachelor Business, Materials, Finance or Technical related fields and a minimum of 5+ years of relevant work experience

• Experience in working with suppliers in the Medical Device Field preferred

• Proven ability to deliver results in supplier selection, management, negotiation, capacity planning, risk management, manage multiple projects simultaneously and deliver to project milestones.

• You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

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The pay range for this position in Colorado is $89,250 to $124,950.

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.