דרושים Senior Equipment Finance Underwriter ב-Wells Fargo ב-United States, Des Moines

In this role, you will:

• Support performance of less experienced Customer Service Representatives, new or enhanced services and procedural changes, and the overall effectiveness of team
• Provide feedback and present ideas for improving or implementing processes and tools with an overall customer service impact
• Perform complex customer support tasks
• Provide subject matter expertise and interpretation of procedures to less experienced Customer Service Representatives and provide direction to meet defined productivity and performance goals
• Interact with immediate team and communicate with other departments
• Support less experienced representatives and assist managers or supervisors on handling escalated inquiries or complaints
• Perform research to resolve complex customer problems
• Recommend areas needing improvement
• Interact with internal and external customers

Required Qualifications:

• 4+ years of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Customer service focus with the ability to actively listen, elicit information, comprehend customer issues/needs, and recommend solutions
• Intermediate Microsoft Office (Word, Excel, Outlook, and PowerPoint) skills
• Ability to navigate multiple computer systems, applications, and utilize search tools to find information
• Strong attention to detail and accuracy skills
• Excellent verbal, written, and interpersonal communication skills
• Effective organizational, multi-tasking, and prioritizing skills
• Military intelligence or analytics experience including operational management, project management, mission evolution management and finance management
• Experience working with military protocol and instructions, enlisted evaluations, officer/leadership reporting, and assistance with keeping military personnel combat-ready and effective
• Experience processing complex transactions and performing extensive research to resolve complex customer inquiries
• Ability to interact effectively with internal and external partners and clients/customers

Job Expectations:

• Ability to work additional hours as needed
• This position is not eligible for Visa sponsorship
• This position offers a hybrid work schedule

Posting Location:

• 801 Walnut Street, Des Moines, Iowa 50309

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role, you will:

• Support, review,and negotiate a medium to high-risk portfolio consisting of more complex delinquent loans of high-level collateralized accounts which require special handling and research

• Research credit and account information.

• Review account equity to determine loss projections

• Monitor portfolio for policy compliance and adherence to risk ratings

• Assist in the training of entry level staff

• Participate in conducting issue specific training

• Utilize a high degree of knowledge and understanding of company policies and procedures and execute without issue

• Lead by example, handle core assignments effectively while taking on additional responsibilities

• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals

• Interact with internal customers

• Receive direction from leaders

• Exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements

Required Qualification:

• 4+ years of Commercial Collections experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Ability to perform quality assurance reviews
• Ability to identify and evaluate trends
• Ability to influence and educate employees on effective collection techniques
• Knowledge and understanding of collections operations: compliance and governance oversight
• Ability to identify root-cause issues/improvement opportunities, and designapproaches/programs/productsto improve overall quality assurance
• Experience working with the following systems: Artiva and LeaseConnect
• Highly organized and detail-oriented, with the proven ability to handle multiple tasks simultaneously, and prioritize effectively
• Strong attention to detail and accuracy skills
• Strong communication skills, both verbal and written; effective in communication across variety of audiences and constituencies, including management

Job Expectations:

• Ability to work a hybrid schedule, at least 3 days a week working in office

Posting Location:

• 801 Walnut St, Des Moines, IA 50309

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role, you will:

• Lead or participate in research and underwrite the creditworthiness of moderately complex commercial or business loan and lease requests within Equipment Finance Underwriting functional area
• Review and research moderately complex commercial or business loan and lease requests that require an in-depth evaluation
• Perform periodic reviews on assigned portfolio credits
• Maintain risk ratings and other relevant data on systems of record
• Approve loans or leases within delegated credit authority and recommend transactions in excess of that authority
• Collaborate and consult with Equipment Finance Underwriting peers, colleagues, and middle level managers and achieve business objectives
• Work with internal and external business partners to gather information to make appropriate decisions

Required Qualifications:

• 4+ years of Equipment Finance Underwriting experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Experience underwriting transactions and exposures in excess of $1MM
• Financial Analysis experience
• Experience working across multiple industries in an underwriting capacity (i.e. construction, transportation, industrial, manufacturing)
• Strong understanding of financial statements and key risk factors
• Good PC Skills with aptitude to learn more systems quickly
• Strong analytical skills with high attention to detail and accuracy
• Excellent verbal, written, and interpersonal communication skills
• Ability to work effectively in a team environment and adapt quickly
• Ability to work in a fast-paced deadline driven environment
• Energetic, quick learner, positive attitude, self-motivated
• Experienced and proficient with Microsoft Office suite of products, including Excel, Word and PowerPoint
• Bachelor's degree in accounting, business, economics, finance or related field

Job Expectations:

• This position offers a hybrid work schedule.
• Willingness to work on-site at stated location on the job opening
• This position is not eligible for Visa sponsorship
• Specific compliance policies may apply regarding outside activities or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process
• May be considered for a discretionary bonus, Restricted Share Rights or other long-term incentive awards

Location:

• 801 Walnut Street Des Moines, Iowa 50309
• 401 Las Colinas Blvd W Irving, Texas 75039
• 2700 S Price Road Chandler, Arizona 85286
• 400 Highway 169 S Saint Louis Park, MN 55426
• 10 S Wacker Drive Chicago, Illinois 60606

U.S. only – Pay Range:

• Chicago, Illinois:$110,000.00-$179,000.00annually

Actual salary is determined by location, experience, and qualifications of the job

May be considered for a discretionary bonus, Restricted Share Rights, or other long-term incentive awards.

Pay Range

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role, you will:

• Support performance of less experienced Customer Service Representatives, new or enhanced services and procedural changes, and the overall effectiveness of team

• Provide feedback and present ideas for improving or implementing processes and tools with an overall customer service impact

• Perform complex customer support tasks

• Provide subject matter expertise and interpretation of procedures to less experienced Customer Service Representatives and provide direction to meet defined productivity and performance goals

• Interact with immediate team and communicate with other departments

• Support less experienced representatives and assist managers or supervisors on handling escalated inquiries or complaints

• Perform research to resolve complex customer problems

• Recommend areas needing improvement

• Interact with internal and external customers

Required Qualifications:

• 4+ years of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Customer service focus with the ability to actively listen, elicit information, comprehend customer issues/needs, and recommend solutions

• Intermediate Microsoft Office (Word, Excel, Outlook, and PowerPoint) skills

• Ability to navigate multiple computer systems, applications, and utilize search tools to find information

• Military intelligence or analytics experience including operational management, project management, mission evolution management and finance management.

• Experience working with military protocol and instructions, enlisted evaluations, officer/leadership reporting, and assistance with keeping military personnel combat-ready and effective

• Strong attention to detail and accuracy skills

• Excellent verbal, written, and interpersonal communication skills

• Effective organizational, multi-tasking, and prioritizing skills

• Experience processing complex transactions and performing extensive research to resolve complex customer inquiries

• Ability to interact effectively with internal and external partners and clients/customers

Job Expectations:

• This position is not eligible for Visa sponsorship

• Candidate must be based out of posted location

• This position offers a hybrid work schedule

• Relocation assistance is not available for this position

• Ability to work additional hours as needed

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role, you will:

• Lead or participate in research and underwrite the creditworthiness of moderately complex commercial or business loan and lease requests within Equipment Finance Underwriting functional area
• Review and research moderately complex commercial or business loan and lease requests that require an in-depth evaluation
• Perform periodic reviews on assigned portfolio credits
• Maintain risk ratings and other relevant data on systems of record
• Approve loans or leases within delegated credit authority and recommend transactions in excess of that authority
• Collaborate and consult with Equipment Finance Underwriting peers, colleagues, and middle level managers and achieve business objectives
• Work with internal and external business partners to gather information to make appropriate decisions

Required Qualifications:

• 5+ years of Equipment Finance Underwriting experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Experience underwriting transactions and exposures in excess of $1MM
• Financial Analysis experience
• Experience working across multiple industries in an underwriting capacity (i.e. construction, transportation, industrial, manufacturing)
• Experienced and proficient with Microsoft Office suite of products, including Excel, Word and PowerPoint
• Bachelor's degree in accounting, business, economics, finance or related field

Job Expectations:

• This position offers a hybrid work schedule.
• Willingness to work on-site at stated location on the job opening
• This position is not eligible for Visa sponsorship
• Specific compliance policies may apply regarding outside activities or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process
• May be considered for a discretionary bonus, Restricted Share Rights or other long-term incentive awards

Location:

• 801 Walnut Street Des Moines, Iowa 50309
• 401 Las Colinas Blvd W Irving, Texas 75039
• 2700 S Price Road Chandler, Arizona 85286
• 400 Highway 169 S Saint Louis Park, MN 55426
• 10 S Wacker Drive Chicago, Illinois 60606

U.S. only – Pay Range:

• Chicago, Illinois:$153,000.00-$239,000.00annually

Actual salary is determined by location, experience, and qualifications of the job

May be considered for a discretionary bonus, Restricted Share Rights, or other long-term incentive awards.

Pay Range

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role, you will:

• Lead or participate in research and underwrite the creditworthiness of moderately complex commercial or business loan and lease requests within Equipment Finance Underwriting functional area
• Review and research moderately complex commercial or business loan and lease requests that require an in-depth evaluation
• Perform periodic reviews on assigned portfolio credits
• Maintain risk ratings and other relevant data on systems of record
• Approve loans or leases within delegated credit authority and recommend transactions in excess of that authority
• Collaborate and consult with Equipment Finance Underwriting peers, colleagues, and middle level managers and achieve business objectives
• Work with internal and external business partners to gather information to make appropriate decisions

Required Qualifications:

• 4+ years of Equipment Finance Underwriting experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Experience underwriting credit in the Agriculture and Golf industries

• Strong cash flow analysis skills

• Familiarity with various collateral types

• Document negotiation skills

• Financial Analysis experience

• Experienced and proficient with Microsoft Office suite of products, including Excel, Word and PowerPoint

• Experience working on transactions >$1MM

Job Expectations:

• Ability to travel up to 10% of the time

• Ability to work a hybrid work schedule

• This position does not support Visa Sponsorship

• Specific compliance policies may apply regarding outside activities or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process

Job Locations:

• 801 Walnut St - Des Moines, IA 50309

• 5000 Riverside Rd - Irving, TX 75039

• 600 S 4th St - Minneapolis, MN 55415

Pay Range:

Iowa - Des Moines Pay Range: $100,000-$163,000

Texas - Irving Pay Range: $100,000-$163,000

Minnesota - Minneapolis Pay Range: $110,000-$179,000

Pay Range

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

About this role:

Commercial Loan Servicing RepresentativeinCommercial Banking Collateral Operations

In this role, you will:

• Service commercial real estate loans including construction and problem loans, and may include commercial real estate agency loans
• Provide direct customer service and acts as primary servicing contact for the loan
• Support less experienced loan administrators in providing resolutions of inquiries and complaints
• Determine appropriate course of action and conduct investigative steps to fully identify customer issues
• Perform complex administrative and customer support tasks by managing daily schedules, and providing work direction to the team
• Assist in setting performance standards, and recommend process or policy improvements to enhance customer satisfaction
• Review moderately complex loan servicing documentation language, book and fund new loans and modifications, including reviewing of input
• Monitor collateral and prepare payoff letters, releasing collateral; customer research and billing; obtain insurance information and monitor ongoing coverage
• Provide subject matter expertise and interpretation of procedures to less experienced individuals
• Respond independently to complaints escalated at the highest level
• Provide training and guidance to less experienced loan administrators and perform quality assurance and approve the work of other staff
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
• Interact with internal customers
• Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements

Required Qualifications:

• 4+ years of Commercial Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Financial Services experience within Commercial Loans or Consumer Lending
• Basic knowledge and understanding of collateral documentation, perfection, and business entities
• Experience with perfection of lien and/or release of lien
• Real Estate Title policy review experience and knowledge
• Ability to interpret titles
• Ability to effectively manage a pipeline to meet service level agreements and deadlines
• Excellent verbal, written, and interpersonal communication skills

Job Expectations:

• Hybrid Schedule

Location:

• Des Moines, IA

This position is not eligible for VISA Sponsorship

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.