דרושים Wholesale International Operations Senior Lead Business Control Officer ב-Wells Fargo ב-United Kingdom, City Of London

In this role, you will:

• Be responsible for Situation Investigation and Problem Analysis, Feasibility Assessments, Business Case Development, Process and Service Improvement, Business Acceptance Testing, Business Change Deployment and Requirements Definition.

• Run discovery, elicitation and design workshops with stakeholders at varying levels to ensure problem statements are fully understood, that requirements are holistic and that they are documented to the highest standards).

• Define and document requirements and user stories using Jira as prescribed by the team and run appropriate meetings to validate the artefacts produced prior to signoff.

• Undertake gap analysis across a given operating model.

• Support Idea generation.

• Produce dashboards to monitor user story and testing progress as prescribed by the team

• Document test scenarios and create tests packs.

• Display a high degree of stakeholder management and analysis.

• Support the project manager when required to do so.

• Identify, analyse and manage risks, issues and interdependencies, escalating as necessary and ensure project tasks are completed according to established timelines.

• Build relationships and influence Internal and external stakeholders to help navigate Wells Fargo move towards the it future state in line with the firm strategy and business objectives.

• Collaborate with Technology and Operations teams to deliver optimal solutions.

• Maintain up to date working knowledge of the industry and ensure that the organization’s interests are considered.

Required Qualifications and Skills:

• Experience working within financial services specialising in Capital Markets.

• Be familiar with both the Systems Development Life Cycle (SDLC) and the broader Business Change Life Cycle (BCLC).

• Experience of Investment Operations and the trade Lifecycle demonstrated through one or a combination of the following: work experience, training, military experience, education.

• Exceptional communication and relationship building skills at all levels of the organization.

• Resilient, organised with a high degree of attention to detail.

• Excellent documentation skills ensuring traceability of the delivery back to requirements.

• Experience documenting testing strategies, coordinating testing efforts across multiple platforms and business functions, capturing and documenting UAT results, creation of test scripts and managing and communicating progress.

• Ability to identify the root cause of problems and propose solutions resulting in clear options and recommendations that can be considered to address the issues identified.

• Experience working within both waterfall and agile methods of project delivery.

• Aptitude to structure multiple tasks and work in an organized manner under pressure and time constraints.

• Flexibility to manage multiple distinct work streams simultaneously.

• Fluent in the following applications: All MS Office Application and Agile Enterprise Jira, and Confluence.

• Qualifications in Business Analysis and Investment Operations will be considered preferable for this role.

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role, you will:

• Be responsible for Situation Investigation and Problem Analysis, Feasibility Assessments, Business Case Development, Process and Service Improvement, Business Acceptance Testing, Business Change Deployment and Requirements Definition.

• Run discovery, elicitation and design workshops with stakeholders at varying levels to ensure problem statements are fully understood, that requirements are holistic and that they are documented to the highest standards).

• Define and document requirements and user stories using Jira as prescribed by the team and run appropriate meetings to validate the artefacts produced prior to signoff.

• Undertake gap analysis across a given operating model.

• Support Idea generation.

• Produce dashboards to monitor user story and testing progress as prescribed by the team.

• Document test scenarios and create tests packs.

• Display a high degree of stakeholder management and analysis.

• Support the project manager when required to do so.

• Identify, analyse and manage risks, issues and interdependencies, escalating as necessary and ensure project tasks are completed according to established timelines.

• Build relationships and influence Internal and external stakeholders to help navigate Wells Fargo move towards the it future state in line with the firm strategy and business objectives.

• Collaborate with Technology and Operations teams to deliver optimal solutions.

• Maintain up to date working knowledge of the industry and ensure that the organization’s interests are considered.

Required Qualifications and Skills:

• Experience working within financial services specialising in Capital Markets.

• Be familiar with both the Systems Development Life Cycle (SDLC) and the broader Business Change Life Cycle (BCLC).

• Experience of Investment Operations and the trade Lifecycle demonstrated through one or a combination of the following: work experience, training, military experience, education.

• Exceptional communication and relationship building skills at all levels of the organization.

• Resilient, organised with a high degree of attention to detail.

• Excellent documentation skills ensuring traceability of the delivery back to requirements.

• Experience documenting testing strategies, coordinating testing efforts across multiple platforms and business functions, capturing and documenting UAT results, creation of test scripts and managing and communicating progress.

• Ability to identify the root cause of problems and propose solutions resulting in clear options and recommendations that can be considered to address the issues identified.

• Experience working within both waterfall and agile methods of project delivery.

• Aptitude to structure multiple tasks and work in an organized manner under pressure and time constraints.

• Flexibility to manage multiple distinct work streams simultaneously.

• Fluent in the following applications: All MS Office Application and Agile Enterprise Jira, and Confluence.

• Qualifications in Business Analysis and Investment Operations will be considered preferable for this role.

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

About this role:

Wells Fargo is looking for a Control Management Specialist to join the International Corporate & Investment Banking (CIB) Control Team. This role focuses on implementing and overseeing the First Line of Defense corporate risk program requirements. Specifically, the Specialist will assist the Markets Control within the International Markets Control team. Responsibilities include providing control coverage across International Markets and contributing to governance programs. The ideal candidate should have a grasp of different Markets traded businesses and operational risk management principles.

In this role, you will:

• Participate in mitigating current and emerging risk exposures associated with the activities and operations of the assigned business group, and identify opportunity for process improvements within the scope of defined business control responsibilities.

• Review and analyze basic business challenges that require research, evaluation, and selection of alternatives.

• Develop and implement risk monitoring, risk reporting processes, and controls while evaluating and reporting results where necessary.

• Present recommendations for resolving complex situations and exercise independent judgment while developing Control Management functional area expertise.

• Provide support in the interpretation of policy, guidelines, and governance programs as front line liaison to Independent Risk Management area.

• Collaborate and consult with Control Management team and key stakeholders, including internal customers.

Required Qualifications:

• Experience in Risk Management or Financial Services industry, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

Desired Qualifications:

• Experience with developing and/or executing risk and control assessment programs.

• Knowledge of RCSA, process, purpose.

• Knowledge of products, services, applicable regulations for a Markets Business.

• Experience in operational risk reporting and escalation programs

• Knowledge and experience in risk management practices.

• Knowledge of the Risk Management Framework (RMF) concepts.

• Personal ability to understand and operate successfully in a matrixed corporate environment

• Good communication skills (verbal, written and interpersonal); ability to concisely articulate complex concepts in a clear manner.

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

About this role:

Ideal candidates will have experience in operational projects within Investment Banking, along with qualifications in Business Analysis and Wholesale Investment Operations. Those with a proven track record in settlements will be highly valued.

In this role, you will:

• Be responsible for Situation Investigation and Problem Analysis, Feasibility Assessments, Business Case Development, Process and Service Improvement, Business Acceptance Testing, Business Change Deployment and Requirements Definition.

• Run discovery, elicitation and design workshops with stakeholders at varying levels to ensure problem statements are fully understood, that requirements are holistic and that they are documented to the highest standards).

• Define and document requirements and user stories using Jira as prescribed by the team and run appropriate meetings to validate the artefacts produced prior to signoff.

• Undertake gap analysis across a given operating model.

• Support Idea generation.

• Produce dashboards to monitor user story and testing progress as prescribed by the team.

• Document test scenarios and create tests packs.

• Display a high degree of stakeholder management and analysis.

• Support the project manager when required to do so.

• Identify, analyse and manage risks, issues and interdependencies, escalating as necessary and ensure project tasks are completed according to established timelines.

• Build relationships and influence Internal and external stakeholders to help navigate Wells Fargo move towards the it future state in line with the firm strategy and business objectives.

• Collaborate with Technology and Operations teams to deliver optimal solutions.

• Maintain up to date working knowledge of the industry and ensure that the organization’s interests are considered.

Required Qualifications and Skills:

• Experience working within financial services specialising in Capital Markets.

• Be familiar with both the Systems Development Life Cycle (SDLC) and the broader Business Change Life Cycle (BCLC).

• Experience of Investment Operations and the trade Lifecycle demonstrated through one or a combination of the following: work experience, training, military experience, education.

• Exceptional communication and relationship building skills at all levels of the organization.

• Resilient, organised with a high degree of attention to detail.

• Excellent documentation skills ensuring traceability of the delivery back to requirements.

• Experience documenting testing strategies, coordinating testing efforts across multiple platforms and business functions, capturing and documenting UAT results, creation of test scripts and managing and communicating progress.

• Ability to identify the root cause of problems and propose solutions resulting in clear options and recommendations that can be considered to address the issues identified.

• Experience working within both waterfall and agile methods of project delivery.

• Aptitude to structure multiple tasks and work in an organized manner under pressure and time constraints.

• Flexibility to manage multiple distinct work streams simultaneously.

• Fluent in the following applications: All MS Office Application and Agile Enterprise Jira, and Confluence.

• Qualifications in Business Analysis and Investment Operations will be considered preferable for this role.

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

About this role:

The ideal candidate will possess a comprehensive understanding of the development team's requirements to facilitate a seamless and effective delivery process. Additionally, this role offers the opportunity to participate in designing and constructing solutions using Xceptor.

In this role, you will:

• Collaborate with stakeholders to understand business processes, pain points, and automation opportunities.

• Conduct workshops, interviews and surveys to elicit functional and non-functional requirements.

• Document workflows, data sources, and integration points relevant to low-code / no-code platforms.

• Translate business requirements into platform-specific configurations, templates, and reusable components.

• Work closely with platform administrators to ensure governance, scalability and compliance.

• Serve as the liaison between business units and development teams.

• Create clear and concise documentation, including user stories, process maps, and acceptance criteria.

• Present findings to both technical and non-technical audiences.

• Support testing and validation of solutions to ensure alignment with business goals.

• Monitor performance and adoption of deployed solutions, recommending improvements where necessary.

• Maintain a feedback loop to continuously refine requirements and enhance platform usability.

Required Qualifications:

• Proven experience as a Business Analyst, ideally in digital transformation or automation projects.

• Familiarity with low-code / no-code platforms, ideally Xceptor version 4.

• Strong analytical and problem-solving skills with attention to detail.

• Excellent communication and stakeholder management abilities.

• Understanding of data modelling, process mapping, and user experience principles.

• Experience with Agile or iterative development methodologies.

• Ability to identify risk and reduce / manage accordingly, escalating where necessary.

• Growth mindset.

• A good understanding of client / customer service.

Desired Qualifications:

• Certification in Business Analysis.

• Intermediate SQL experience.

• Exposure to citizen development programs or enterprise automation initiatives.

• Knowledge of APIs, databases and integration concepts.

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

The ideal candidate will be expected to:

• Self-lead the build out a new function that will centrally run controls and processes owned within the front office
• Establish a best-in-class control/operating environment complemented by up-to-date procedures and process flows, disciplined periodic testing/reviews, constant search for efficiencies etc.
• Proactively establish and develop relationships with key stakeholders across the businesses, COO teams, business control and functional partners to effectively perform the role

Responsibilities:

• Build out the team between London and Singapore and establish a high-performance culture that is focused on both quality and efficiency
• Build out the book of controls and processes to centralize within the business management function, partnering with product/activity COOs between multiple regions
• Build out the accompanying management information (KRIs/KPIs) associated with the function and establish related reporting routines
• For new controls/processes, partner with related COO teams and functional partners to establish robust but operationally efficient controls/processes
• Develop procedures for the centralized controls/processes (adhering to firm wide standards) and establish regular review routines to ensure they remain up to date
• Serve as a subject matter expert on business booking models/activities and link those models/activities to controls, processes, intercompany agreements, licenses, front office teams etc.
• Proactively track actions/feedback from stakeholders related to activities and regularly update on progress
• Build and maintain strong relationships with the businesses, COOs and functions to stay on top of personnel, regulatory, system, tooling changes
• Know and understand the regulatory requirements associated with the footprint of the businesses and connection between those requirements and the controls/processes run within the team
• Drive the evolution of the controls/processes run by the team and ensure business/regulatory requirements are always met
• Drive the development of offshore capabilities, partnering with the global lead in the US to ensure control/process migrations are done thoughtfully and with clear accountability
• Serve as front office controls/processes subject matter expert in risk control self-assessments and internal/external audits
• Develop and maintain Business Continuity Plans for the team
• Support reporting obligations – management, entity, regulatory
• Run ad-hoc initiatives that cut across product / activity verticals
• Drive special initiatives at the request of the International Markets COO

Required Experience:

• Corporate & investment banking business management or leadership experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• Management or leadership experience

• Relevant experience working within an investment bank

• Deep understanding of markets, including products, services, clients and regulatory environments
• Experience in building, managing and developing geographically dispersed teams
• Experience in designing, implementing and running controls/processes for a business
• Experience in managing a portfolio of control/process routines across a team
• Experience in dealing with complex problems that require multiple global stakeholders to solve
• Experience in working with senior executives requiring high quality work but under time pressure
• Experience in establishing offshoring service centres

Skillsets:

• Meticulous attention to detail whilst able to present information at the intended audience’s level
• Self-starter who is solution orientated and constantly acts on opportunities for continuous improvement
• Builds trust and operates with discretion and integrity
• Scrutinizes the first answer, evaluates alternatives, considers perspectives and tests assumptions
• Exceptional organizational and project management skills
• Strong interpersonal and communication skills
• Ability to set a target operating state and execute towards that
• Ability to lead teams through change
• Ability to influence/negotiate and build consensus with stakeholders across all levels
• Ability to run multiple concurrent tasks whilst playing varying roles in their execution
• Ability to quickly understand and synthesize complex information sets and identify themes/connections
• Ability to work independently and as part of a team
• Expert skills in MS Excel, PowerPoint, SharePoint and Visio

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

About this role:

If you possess a strong grasp of regulatory functions and compliance requirements, this opportunity could be ideal for you. Join us now and become part of a dynamic team committed to operational excellence.

In this role, you will:

• Assist with the design and production of robust daily, weekly monthly reporting to ensure compliance with the core regulatory requirements.

• Assist with monitoring of established regulatory controls and any applicable reporting threshold changes.

• Review, analysis and impact assessment across applicable EMEA regulations to ensure completeness.

• Documentation and capture of all regulatory processes and controls within RACT.

• Visibility of front-to-back regulatory processes & reporting mechanisms in order to provide effective challenge and review.

• Continuously reviewing the control environment for gaps or issues.

• Assist with the Quarterly review and preparation of the group’s procedures and any related sign off checklists.

• Keep up to date with Regulatory developments.

• Collaborating globally to ensure alignment of procedures and processes.

Required Qualifications:

• Experience in Institutional Investment Operations, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

• Experience with EMEA regulatory requirements and reporting rules (MiFID II experience desirable).

• An understanding of the current regulatory environment (EMIR, MIFID, SFTR etc) and how that impacts the business/operations.

• Work experience in the financial sector, ideally in a regulatory focused role.

• Highly developed analytical skills.

• Strong resilience, with the ability to pursue items or required change.

• Strong attention to detail and embraces a ‘Right First Time’ mentality.

• Able to communicate in a clear and concise manner and share information/new ideas with other team members.

• Proficient with Microsoft Excel and other Microsoft Office products.

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.