דרושים Data Management Analyst ב-Wells Fargo ב-Philippines, Caloocan

About the Role

Wells Fargo is seeking a Technology Operations Analyst who will be responsible for managing End User IT hardware assets like Laptops, desktops, Monitors, IP Phones, Data Phones, headsets etc. through the asset management lifecycle ensuring superior end user experience. We believe in the power of working together because great ideas can come from anyone. Through collaboration, any employee can have an impact and make a difference for the entire company. Explore opportunities with us for a career in a supportive environment where you can learn and grow.

• Participate in initiatives and identify opportunities for technology operations

• Evaluate basic or tactical challenges that require research and evaluation

• Provide centralized command and control for major incident management, ensuring teams focus first on restoring business services

• Review, analyze and escalate issues from key metric analysis, event monitors, reported service deviations, and documented changes

• Develop knowledge business cycles and capabilities to assess the impact of technology events on the business and other support areas

• Reduce the impact of application and infrastructure failures on business delivery

• Engage various teams of trouble-shooters to assess system health and issues

• Present recommendations for resolving more complex situations

• Provide information to functional colleagues, internal partners and stakeholders

Required Qualifications:

• 2+ yrs experience in Technology Operations, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications

• Candidate must be a graduate of a bachelor’s degree or higher

• Experience of 2+years in End User IT asset management Support Roles

• Knowledge in supply chain management.

• Strong analytical, oral & written communication skills.

• Fluency in English and at least one regional language.

• Experience of working across one or more geographic territories or regions

• Certification or knowledge about hardware IT assets management.

Job Expectations:

• Serve as IT hardware asset management subject matter expert.

• Manage acquisition, deployment, utilization, tracking, security, and final disposition of IT assets.

• Plan and implement IT hardware asset life cycle strategy; advise Procurement and IT Operations in procurement strategies for IT hardware acquisition.

• Validate and inward IT Assets from Supplier / Supply Chain function. Maintain and Manage IT Asset store with updated Inventory status records.

• Allocate / assign assets based on approved requests. Handle Repair & maintenance service tickets via service management tool (Remedy). Coordinate & Manage internal Asset Movements based on business requirements.

• Process IT asset Returns & Disposals ensuring necessary tools and records are updated.

• Adhere to Standard operating procedures and highlight exception scenarios.

• Work on various Asset management & Ticket workflow tools include laptops, monitors, thin clients, VoIP’s and other IT related assets.

• Ensure superior end user experience by effective and efficient service. Excellent customer service skills and be able to handle pressure.

• Must be amenable to work in Five Neo (5 days onsite) / BGC site on a mid-shift

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role, you will:

• Manage and develop a team of individuals with low to moderate work complexity and risk in Commercial Banking Portfolio Management functional area
• Ensure credit execution is consistent and aligned with required credit policies and processes
• Support and drive adoption of new credit policies and related changes across the team
• Identify and recommend opportunities for process improvement and risk control development in the Commercial Banking Portfolio Management functional area
• Make decisions and resolve issues regarding resources, objectives, and operations of functional area and team to meet business objectives
• Interpret and develop credit policies and procedures
• Support in execution of policy changes
• Collaborate and consult with Commercial Banking Portfolio Management peers, colleagues, and more experienced managers
• Coach and develop credit team
• Manage allocation of people and financial resources for Commercial Banking Portfolio Management
• Mentor and guide talent development of direct reports and assist in hiring talent

Required Qualifications:

• 4+ years of Commercial Banking Portfolio Management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 2+ years of leadership experience

Desired Qualifications:

• Graduate of any Business Course
• 8-10+ years of relevant experience in commercial banking, commercial lending, credit management and analysis earned in a banking setting or shared service environment
• At least 3-5 years of people management experience particularly in a shared services environment
• Experience in managing Shared Services Operations (Service Level Agreement, Volume and Capacity Management, Documentation)
• Good written and verbal communication skills and can collaborate with diverse culture of team members (US, India and Philippines)
• Familiar with US GAAP, US Financial Statements (10-K and 10-Q) and financial ratios.
• Experience in Stakeholder Management
• Excellent MS Office Skills particularly on MS Excel
• Experience in creating Training/Refresher Plan for new and existing hires

Job Expectations:

• Will manage a team of 10+ Team Members doing Financial Spreading activity
• Willing to work on midshift schedule (5PM to 2AM shift)
• Willing to report on site based on existing Return to Office policy

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role, you will:

• Make day-to-day supervisory and tactical decisions and resolve issues under direction of management
• Identify opportunities for process and operational improvements
• Plan, direct, and evaluate workflow, assignments, or distribution
• Supervise and coach entry to mid-level roles in transactional and tactical tasks and processes to ensure timely completion, quality, and compliance
• Collaborate with and consult with peers, colleagues, and mid-level managers
• Manage allocation of people and financial resources for Data Management
• Be responsible for selection, evaluation, and development of staff

Required Qualifications:

• 2+ years of Data Management, Business Research, Analytics, or Project Management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 1+ years of Leadership experience

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role, you will:

• Oversee operational accounting activities associated with maintaining ledger, customer accounts and developing reports.
• Provide operational accounting support for internal business groups or operations departments.
• Review data from the general ledger, unit reports and various systems to ensure accuracy.
• Recommend, implement and communicate best practices and procedures for operational or financial control.
• Provide in-depth business review and develop long term strategies to optimize group or company performance.
• Support implementation of operational accounting projects that have critical impact on the group or company.
• Gather and review operational or financial data for audits and RCSA.
• Prepare and review account reconciliations and certifications and oversee reconciliation activities performed by offshore India team
• Review operational accounting procedures, methods or systems.
• Identify and resolve complex or unique issues.
• Review accuracy of data from the general ledger, unit reports and various systems.
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals.
• Control owner for RCSA

Required Qualifications:

• 2+ years of Operational Accounting experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Bachelor's degree in Commerce or MBA in Finance.
• International Banking Operations Experience.
• 2+ years of overall experience in the banking industry.
• Accounting and Controls standards and policies Broad Banking/Financial services experience.
• Proven understanding of accounting fundamentals as it relates to Nostros/Cash, Suspense and Subsystem reconcilements.
• Exposure to Operational Risk and RCSA.
• Thorough knowledge on Nostro/Vostro, Foreign Exchange, SWIFT.
• Proven knowledge of Intellimatch/IRIS Web/Oracle GL processing.
• Commitment to understanding Corporate and Accounting Policy.
• Proven ability/proficiency with the use of various types of automation.
• Proven Basic or intermediate Microsoft Excel, Word and Power Point skills.
• Proven Basic Excel VBA/Macro Skill.
• Ability to prioritize work, meet deadlines, achieve goals and work under pressure in a dynamic and complex environment.
• Detail oriented, results driven, and has the ability to navigate in a quickly changing and high demand environment while balancing multiple priorities.
• Ability to research and report on a variety of issues using problem solving skills.
• Ability to work both independently as well as within a team environment.
• Effective oral and written communication skills.

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role, you will:

• Support performance and overall effectiveness of team, as well as cross-group administrative operations
• Provide feedback and present ideas for improving or implementing processes and tools within Commercial Valuations
• Review all daily reports and borrower collateral activity, and follow borrower monitoring procedures as prescribed by bank guidelines and credit agreement
• Perform or guide others on complex tasks or initiatives that require planning, evaluation, and interpretation
• Independently prioritize work and provide day-to-day-work leadership and mentorship to Commercial Valuations
• Lead or contribute to implementation of new or revised processes and procedures that require coordination among various teams
• Provide guidance and subject matter expertise to Commercial Valuations on policies, procedures and compliance requirements

Required Qualifications:

• 6+ years of Commercial Valuations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Knowledge on the structure of Asset Based lending loans and end to end knowledge of the credit life cycle in Syndication loan.
• Knowledge in reviewing and analyzing the Collateral values from a Borrowing base Certificate prepared by the customers or Agent bank.
• Understanding of how to reconcile the books of bank in Syndication Loan portfolio.
• Exposure in Analyzing AR Aging reports and decipher appraisal values from field exam report which are upstream process in Collateral Management.

Job Expectations:

• Excellent time management abilities
• Consistent, reliable attention to detail and high standard of accuracy
• Should have an understanding of loan system that are used for managing Syndicated loans
• Curiosity and an ardent desire to learn more and develop skills independently
• Flexibility
• Willing to work on a night shift Manila Time and observe US Holidays
• Open to working on a hybrid in-office expectation

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role you will:

• Participate in soliciting residential mortgages from various sources
• Produce high quality jumbo loans which are compliant and provide excellent customer service
• Build relationships focused on affluent borrowers with realtors, builders, financial professionals, bank stores, past customers, and other non-traditional sources
• Develop and maintain a high degree of visibility for Wells Fargo Home Mortgage in the marketplace; stay informed of mortgage industry trends and developments in the assigned market
• Present recommendations for producing loans and exercise some independent judgment while developing understanding of and adherence to Private Mortgage Banking Sales functional area, policies, procedures, compliance requirements, and generating loans
• Understand real estate appraisals, title reports, and real estate transactions
• Receive customer applications, quote the rate and points, and complete follow-up activities with the registration lock-in; analyze and offer mortgage loan products based on client needs
• Review and analyze low to moderately complex financial and credit data; match customer needs with an appropriate loan program and level of risk
• Inform prospective and existing customers of Wells Fargo Home Mortgage programs, rates, policies, underwriting requirements, and loan procedures; maintain high standard of client satisfaction and quality by ensuring timely and proactive customer communication
• Pursue Wells Fargo training offerings to increase knowledge of company products, policies and procedures, and underwriting requirements
• This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. As such, this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below

Required Qualifications:

• 2+ years of Private Mortgage Banking Sales experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, or education

Desired Qualifications:

• Basic Microsoft Office skills
• Documented retail residential mortgage fundings over the past 12 months referred primarily from established, local, external sources
• Excellent verbal, written, and interpersonal communication skills
• Mortgage industry experience
• Knowledge and understanding of sales prospecting and generating referrals
• Customer service experience
• Experience working with high net-worth clients

Job Expectations:

• This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date. The Nationwide Mortgage Licensing System (NMLS) website(http://fedregistry.nationwidelicensingsystem.org)provides the MU4R questions and registration required for employment in this position. Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary
• Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary
• Completion of formal position specific training programs
• Reliable transportation
• Ability to work nights, weekends, and/or holidays as needed or scheduled

Pay Range

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

In this role, you will:

• Manage and develop a team of individuals with low to moderate work complexity and risk in Commercial Banking Portfolio Management functional area
• Ensure credit execution is consistent and aligned with required credit policies and processes
• Support and drive adoption of new credit policies and related changes across the team
• Identify and recommend opportunities for process improvement and risk control development in the Commercial Banking Portfolio Management functional area
• Make decisions and resolve issues regarding resources, objectives, and operations of functional area and team to meet business objectives
• Interpret and develop credit policies and procedures
• Support in execution of policy changes
• Collaborate and consult with Commercial Banking Portfolio Management peers, colleagues, and more experienced managers
• Coach and develop credit team
• Manage allocation of people and financial resources for Commercial Banking Portfolio Management
• Mentor and guide talent development of direct reports and assist in hiring talent

Required Qualifications:

• 4+ years of Commercial Banking Portfolio Management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 2+ years of leadership experience

Desired Qualifications:

• 8-10+ years of relevant experience in commercial banking, commercial lending, credit management and analysis earned in a banking setting or shared service environment
• Knowledge on the structure of Asset Based lending loans and end to end knowledge of the credit life cycle
• With People management experience
• Familiar with US GAAP and US Financial Statements (10-K, 10-Q)
• Have good understanding of Financial Statements
• Excellent Communication Skills
• Experience in Stakeholder Management
• Excellent MS Office Skills particularly on MS Excel
• Experience in managing Shared Services Operations (Service Level Agreement, Volume and Capacity Management, Documentation)
• Experience in creating Training/Refresher Plan for new and existing hires

Job Expectations:

• Will manage a team of 10+ Team Members doing Annual Reviews and other Portfolio Monitoring activities
• Exceptional time management abilities, demonstrated by having robust capacity plan in place to manage peaks and trough in workload
• Willing to work on midshift schedule (4PM to 1AM shift)
• Willing to report on site based on existing Return to Office policy
• Curiosity and an ardent desire to learn more and develop skills independently – learning is a mindset, not a task to complete.
• Flexibility – our world is ever-evolving, and we are committed to continual improvement to better support our internal and external partners, which means embracing change is the expectation.

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.