דרושים Senior Business Systems Analyst ב-יוניטי ב-הודו

This role will be an integral part of our Sales Operations team, providing expertise in sales compensation administration. You will work closely with cross-functional teams (Sales, Marketing, Finance, HR, and IT ) to improve workflows, uphold data quality, and generate actionable insights that enhance business performance. You will lend critical analytical and technical support to the successful administration of sales compensation programs globally.

You will aggressively build relationships, champion open dialogue, and provide creative solutions to issues in real-time.

This is a hybrid position based in our Bangalore office. General working hours for this role will be 2pm-11pm IST during the weekdays.

• Serve as the primary liaison for the Global Sales Team on Sales Variable Compensation Plans, ensuring clarity, timely communication, and resolution of compensation-related inquiries.
• Administer global sales compensation programs, including ICM system management, commission calculations, performance analytics, and enablement initiatives such as training and communications.
• Collaborate cross-functionally with Finance, HR, Legal, Analytics, and Deal Strategy & Operations teams to ensure data accuracy and drive continuous process improvements across sales operations.
• Design and manage sales compensation dashboards, reports, and performance metrics to provide actionable insights for leadership, support strategic decisions, and drive revenue growth.
• Support annual sales planning cycle by developing and analyzing commission models to align incentive structures with company objectives, ensure budget accuracy, and drive data-informed decision-making.

• Strong modeling, data visualization, and dashboarding skills, with the ability to translate complex data into actionable insights.
• Self-motivated with a strong sense of ownership, thriving in highly cross-functional and collaborative environments.
• Excellent verbal and written communication skills, with the ability to clearly convey information to both technical and non-technical stakeholders.
• Proficient in Excel and Google Sheets, including advanced formulas, pivot tables, modeling, ; experienced with analytics tools such as BigQuery, Looker, and Coefficient to drive data-informed decision-making.
• Experience with CRM systems, especially Salesforce (SFDC).

• Previous experience in a Sales Compensation role highly preferred, with exposure to incentive plans and commission processes.
• Hands-on experience managing sales compensation tools (e.g., Varicent, CaptivateIQ, Everstage, Spiff, or similar) to support accurate commission calculations and reporting.

• Relocation support is not available for this position
• Work visa/immigration sponsorship is not available for this position

This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.

• Design, build, and deploy Workday standard/advanced/matrix reports, dashboards, and schedules.
• Create and maintain calculated fields, data sources, and custom objects for complex requirements.
• Manage report security (domains, roles, access) and ensure data quality, compliance, and documentation.
• Partner with HR & other partners to gather requirements and deliver scalable solutions.
• Optimize performance, rationalize redundant reports, and support audits, integrations, and KPIs.

• Hands-on Workday reporting experience with Report Writer, advanced/matrix reports, and calculated fields.
• Strong understanding of Workday HCM data model, business processes, and report security concepts.
• Experience partnering with cross-functional stakeholders; excellent requirements gathering and communication skills.
• Proven ability to validate data, reconcile discrepancies, and implement data governance practices.
• Detail-oriented problem solver with strong prioritization and delivery discipline.

• Bachelor’s degree in Information Systems, Business, HR, Data Analytics, or related field (or equivalent experience).
• Experience with Workday modules (HCM, Compensation, Talent, Time, Absence, Payroll, Recruit, LMS)
• Knowledge of HR compliance reporting (EEO, ACA, pay equity), audit standards, and Agile/change managemen

• Relocation support is not available for this position
• Work visa/immigration sponsorship is not available for this position

This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.

This position requires working during late evening hours from 2 PM to 11 PM (IST), with a 1-hour lunch break included. Are you available to work during these Non-Shift hours?

• Perform monthly revenue accounting close responsibilities, including but not limited to: GAAP revenue analysis, unrecognized revenue analysis, balance sheet reconciliations, journal entries, and close packages.
• Review revenue agreements and address any revenue considerations in accordance with ASC 606 and prepare documentation of non-standard contracts, including research and analysis of complex revenue recognition issues.
• Work cross-functionally with Technical accounting, Finance, Legal, Sales, Sales Operations, FP&A, AR, IT, and various business owners on policies, processes, and programs to help drive key initiatives and improvements.
• Prepare audit schedules and assist with the internal and external audit process.
• Other responsibilities include, but are not limited to participating in special projects, product implementations, system enhancements and ad hoc analyses as assigned.

• Chartered Accountants, CPA’s or similarly quantitative/analytical degrees coupled with understanding of generally accepted accounting principles and financial concepts
• Revenue accounting experience (ASC 606/IFRS15)
• Excellent written and verbal communication skills
• Strong Excel skills with the ability to manipulate and digest large amounts of data

• Workday, Zuora Billing, RevPro, Salesforce experience
• Big 4 or public company experience

• Relocation support is not available for this position.
• Work visa/immigration sponsorship is not available for this position

This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.

• Focus on the hands-on development and configuration of solutions within Adaptive Planning, including building models, creating reports, and configuring integrations. Contribute to the ongoing maintenance and improvement of our existing FP&A systems and integrations.
• Translate technical designs and requirements into high-quality, production-ready code and configurations. Assist in the deployment of new solutions and enhancements to the production environment, following established change management protocols.
• Develop and maintain integrations between Adaptive Planning and internal data sources, ensuring a seamless flow of accurate data
• Provide timely and effective technical support for our FP&A applications during offshore hours, managing a ticket queue and resolving user-reported issues.
• Collaborate daily with the US-based Product Manager and Lead Engineer to receive and clarify work priorities, ensuring tight alignment with project goals. Participate actively in all phases of the agile software development lifecycle, including sprint planning, daily stand-ups, and retrospectives.
• Stay up to date with Adaptive Planning product releases and features, rolling them out timely to the team

• At least 5 years of hands-on development or implementation experience with Adaptive Planning is required.
• Solid understanding of core software development principles and a passion for building quality solutions.
• Experience with data integration, ETL processes, and working with APIs to connect disparate systems.
• A proactive and collaborative mindset, with excellent English communication skills and a proven ability to work effectively as part of a global team. Self-starter with capacity to work independently while managing multiple projects and tasks
• Problem-solving and analytical skills, with a track record of delivering data-driven solutions that drive business impact

• Adaptive Planning Certified
• Working knowledge of LLM's and Implemented AI /robotic tools to reduce manual effort in the Finance space
• Experience with Workday Studio/Extend/Orchestration

• Relocation support is not available for this position.
• Work visa/immigration sponsorship is not available for this position

This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.

• Administer and configure customer success platforms in accordance with business needs and best practices. Customize Zendesk workflows, ticket forms, automation, and integrations to streamline support processes and enhance customer interactions. Manage user access, roles, and permissions effectively. Provide technical support and ensure the timely resolution of performance issues.
• Monitor system performance. Conduct regular assessments to ensure data integrity and compliance with security standards.
• Drive user adoption through comprehensive training programs, ensuring that Customer Success teams are proficient in using the tools. Create and maintain up-to-date documentation of systems, processes, procedures, user guides, and best practices for tool usage.
• Identify ways to enhance the efficiency and reliability of support processes, and propose workflow improvements with guidance from senior team members.
• Collaborate with third-party vendors and internal stakeholders to evaluate and implement new solutions that enhance customer success operations. Stay informed about trends, best practices, and emerging technologies in customer success platforms.

• Proven experience as a Systems Administrator with strong technical skills in system tools management and configuration. Background in projects related to system upgrades, migrations, and integrations.
• Strong understanding of customer success processes, methodologies, and metrics.
• Solid understanding of SaaS platforms, APIs, and data management principles.
• Excellent analytical, problem-solving, and communication skills.
• Ability to work independently and collaboratively in a fast-paced environment.

• Strong interpersonal and communication skills.
• Experience with a Customer Service organization.
• Experience working with platforms such as Zendesk, Gainsight, or similar customer success tools. Relevant software and tools certifications are a plus.
• Familiarity with API integrations and automation tools.
• A strong interest in growing into a systems or operations specialist career path.

• Relocation support is not available for this position
• Work visa/immigration sponsorship is not available for this position

This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.

• Lead and manage the SOX compliance evaluation effort, including managing outsourced partners and collaborating with our technology audit head, process owners and external audit partners.
• Provide advisory (consulting) services to business process/system owners and proactively evaluate process maturity and planned changes to identify and highlight potential risks and process/control recommendations.
• Build relationships and collaborate with business partners within Unity to identify control gaps, establish action plans, and process improvement opportunities for efficient, effective, and scalable processes whilst using industry leading practices tailored to Unity’s business.
• Provide support in facilitating Unity’s Enterprise Risk Management program, including conducting risk assessments and developing a risk-based audit plan, as well as lead internal audit projects and provide reporting to management and business/system owners.
• Support the development of the Risk Assurance and Advisory function through recruiting, mentoring and program development.

• Experience in SOX program management, external audit, internal audit, risk management, controls and/or corporate compliance.
• Strong organizational, research, verbal, and written communication skills.
• Demonstrated attention to detail, and continuous improvement towards leading practices.
• Demonstrated knowledge of IIA Professional Practices and Standards, US GAAP, COSO, PCAOB Auditing Standards, risk and controls leading practices.

• CA, CPA and/or CIA or equivalent a plus
• Big 4/consulting and industry background in AdTech or Software industry.
• Positive "self-starter" can-do attitude and excitement to drive positive impact at Unity.

This is a hybrid position based in our Bangalore office. General working hours for this role will be 2pm-11pm IST during the weekdays.

Relocation support is not available for this position.

Work visa/immigration sponsorship is not available for this position.

• Perform credit checks for new customer accounts and update credit for existing customers based on positive/negative information.
• Monitor, review, follow-up and resolve issues related to overdue account receivables and Contact customers with past due invoices, exercising considerable judgment, professionalism and tact.
• Escalate issues to Supervisor and Account Managers when their intervention or awareness is required and perform account reconciliations to ensure that outstanding balances are correct.
• Review unapplied credits and handle refund requests and respond to customer inquiries with respect to billing, suspension of services and collections in accordance with company SLAs.
• Ad-hoc, special projects, and other requests as needed

• Credit and collections experience in a fast paced SAS/high-tech industry
• Must be self-motivated, flexible and be able to change priorities in a challenging and fast-paced environment with minimal supervision
• Experience with Workday, Netsuite, Zuora and/or Salesforce
• Excellent communication skills and the ability to communicate effectively across departments and at different levels
• Knowledge of excel at an intermediate level

• Adept at handling shifting priorities and meeting deadlines
• Proven attention to detail
• Proactive and eager to learn and try new things
• Ability to work with team members spread across multiple locations

• Relocation support is not available for this position
• Work visa/immigration sponsorship is not available for this position

This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.