דרושים Industry Partner Relations Manager Smb ב-יוניטי ב-Denmark, Copenhagen

• Collaborating with engineering teams and internal stakeholders to define project scope, deliverables, and timelines. Drive alignment of project output, technical and operational objectives.
• Executing and monitoring of projects, ensuring clarity at all stages, developing and maintaining project plans, milestones, and capacity plans to ensure successful delivery. Establish clear tracking mechanisms for project progress and deliverables. Provide regular status updates and reports to stakeholders, highlighting achievements, risks, and next steps.
• Communicating with teams and stakeholders utilizing soft leadership skills. Help to break down silos, resolve ambiguity and ensure clear communications for all parties, proactively managing risk and dependencies.
• Drive for improvements and change - you are not satisfied with the status quo and strive to improve our processes and the way we work, from individual contributors to stakeholders and executives.

• 5+ years of experience in technical program management, project management, or a related role, preferably within a technology or engineering-focused organization.
• Strong understanding of software development lifecycles (SDLC) and engineering processes.
• Excellent communication, negotiation, and interpersonal skills, with the ability to effectively interface with technical and non-technical stakeholders.
• Proven ability to manage multiple complex projects simultaneously, balancing competing priorities and deadlines.
• Experience creating and managing capacity plans, project schedules, and risk mitigation strategies.
• Results-oriented, organized, and methodical. Comfortable dealing with ambiguity
• Demonstrate a proactive, curious mentality; be willing to ask questions, and dig for your own answers as well
• Comfortable with distilling available data from projects and user data to guide decisions and results.
• Proficiency with project management tools such as Jira

• Experience navigating large tech corporations, ensuring alignment and approvals from senior executives
• Familiarity with the games industry at large, game development, game engines or related fields.
• Certification in project management practices (e.g. PMP, Agile, Scrum).

• Relocation support is not available for this position.
• Work visa/immigration sponsorship is not available for this position

This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.

• Ensuring the timely delivery and fitness for purpose of the custom and external components of our scripting tools
• Collaborating with technical leadership across the organization to craft a long-term vision and technical roadmap for the team
• Design, track, and communicate relevant metrics to guide resourcing decisions
• Communicate the team’s plans internally and externally to technical and non-technical audiences
• Provide feedback and solutions to users through documentation, forums, bug reports, and internal support mechanisms
• Guide the development and effectiveness of team members

• BS/MS Computer Science, or equivalent engineering experience
• Strength in C# and C++
• Relevant knowledge of compiler toolchains and the .NET ecosystem
• Excellent verbal and written communication skills with the ability to build relationships with global stakeholders

• Previous management experience
• Game development experience, particularly engine development
• Experience working with remote/international teams
• Experience developing cross-platform code (particularly between ARM & x64)
• Prior use of Unity

• Relocation support is not available for this position.
• Work visa/immigration sponsorship is not available for this position

This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.

• Serve as the trusted advisor to enable customers to optimally apply our tools to achieve their business objectives.
• Setting up customer calls to assist in driving retention and growth by understanding customers' needs helping them succeed and identifying any potential risks.
• Ensure that customers move swiftly and positively through their subscription, promoting feature adoption where appropriate during customer calls or via email outreach.
• Using Gainsight and the customer health score to analyze customer behavior patterns, discovering and acting upon insights that proactively improve retention, prevent failure, and reinforce our customers' success.
• Be the voice of our customers, funneling customer feedback to the appropriate teams via our internal channels to improve the end-to-end customer journey and address product gaps.

• Experience working in the Architecture, Engineering, Construction, or Automotive industries.
• Experience supporting customers with SaaS products - you may have held one (or more) of the following titles: Customer Success Manager, Client Outcomes Manager, Account Manager, Onboarding Specialist.
• Comfortable balancing multiple customers across different verticals and stages of growth and able to adjust as business requirements change.
• Strong analytical and technical skills and a data-driven approach to your work.
• Excellent English communication skills (written and verbal).

• Familiarity with 3D model file formats and software like Revit, Navisworks, Maya, Max, and Sketchup.
• An understanding of software and/or product development processes (C #, Unity Editor, game development).
• Proficiency in additional spoken languages - (French, German)

• Relocation support is not available for this position.
• International relocation support is not available for this position.
• Work visa/immigration sponsorship is not available for this position.

to let us know.