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Senior Customer Support Specialist - Los Angeles jobs at Uber in United States
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Uber Automation Specialist IV JavaScript United States, West Virginia
Your Impact in Role:4 . Innovation and Strategy: Stay ahead of industry trends in automation, and ensure to incorporate these in your daily work.What You Will Need:1 . 3 4...
Act as a consultant to restaurant partners, influencing them to adopt our products. Complete outreach to churned partners to problem solve and establish trust with the end goal of reactivating...
Resolve customer contacts through various support modalities including inbound and outbound calls, email, chat, and tickets. Complete proactive outreach via phone and email to support Merchants. Investigate case details to...
Analyze key data assets to understand our payment experiences;. Develop and monitor strategic metrics and understand all underlying factors;. Design and run experiments to analyze the impact of product changes;....
Business Planning: Complete end-to-end forecasting process for CommOps to be used in day-to-day operations and long-term strategic outlook. Operational Efficiency: Identify strategic cost reduction/ optimization opportunities based on financial data...
Stakeholder management: Partner closely with senior sales leaders and cross functional partners to align on strategy. Strategy: Partner with sales leadership to set performance targets for sales teams, recommend actions...
Design and Implement Automation Solutions: Create, test, and deploy automated workflows and tools using JSON and JavaScript to address the unique challenges of our customer support operations. Collaborate with Stakeholders:...
Your Impact in Role:4 . Innovation and Strategy: Stay ahead of industry trends in automation, and ensure to incorporate these in your daily work.What You Will Need:1 . 3 4...
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