דרושים Head Strategic Grocery Accounts Us ב-Uber ב-ארהב

More specifically, on the Merchant Finance team, you will support the efficient scaling of the commercial organization through financial reporting, analytics, and sales planning. You will leverage operational and financial data to deliver meaningful analysis that informs decisions across teams. You will work on things like:

1. Measuring ROI and optimizing Sales capital allocation
2. Driving GTM planning and sales quota setting
3. Developing analytics to guide strategic decisions for Sales leadership

What You’ll Do

• Financial & Operational Planning: Partner with company leaders to develop financial forecasts and operational goals
• Partner with the business: To apply business judgment and financial insights to assist with decision-making related to new initiatives, products, and business opportunities
• Sophisticated financial modeling: Break complex business problems down into components, and build models from scratch as well as improve existing models
• Strategic Thinking & Execution Excellence: Partner with your team to execute projects and operationalize our insights
• Be creative, adaptive, and eager to learn new technical skill sets

Basic Qualifications

• 6+ years of proven experience.
• BS/BA in Finance, Accounting, Economics or other relevant subjects.

Preferred Qualifications

• Basic knowledge of GAAP.
• Experience with enterprise-level financial planning systems, SQL, and/or statistical software packages is a plus!
• Prior financial and/or analytical experience, including FP&A, investment banking, management consulting, private equity, or operations.
• Outstanding analytical skills - standard methodologies are second-nature, your models are efficient, scalable, and intuitive
• Excellent communication and people skills - numbers are key, but a business is built with people.
• Self-starter - you will take initiative, be dedicated, set and drive toward goals.
• Ability to prioritize - we are consistently working on multiple projects at any given time, so we are looking for someone who is comfortable working in an ambiguous environment and has the ability to multitask optimally.
• Strong, team-oriented collaborator, with confidence and flexibility to perform in nimble, rapidly changing and growing environments, as well as build relationships and gain credibility.

For New York, NY-based roles: The base salary range for this role is USD$155,000 per year - USD$172,000 per year.

For San Francisco, CA-based roles: The base salary range for this role is USD$155,000 per year - USD$172,000 per year.

What You'll Do

• Catalog Onboarding : Manage the different pathways we enable merchants to bring on their product & inventory data onto the platform, focussing on quality assurance and reliability.
• Cross-Functional Collaboration: Partner with Commercial and Integration Engineering teams to integrate merchants’ catalog/inventory systems with Uber’s native catalog platform.
• Process Monitoring and Development: Design and monitor processes to ensure the accuracy, health, and reliability of product data across the platform.
• Product Feature Rollout: Assist in building and launching Uber’s Universal Product Database for EMEA countries, enhancing the accuracy and reliability of product information at scale.
• Category Growth Enablement: Support category-led growth opportunities, such as CPG (Consumer Packaged Goods) ads, by developing and leveraging category and product-level insights.

What You'll Need

• 3+ years of professional work experience in a related field (business operations, tech, analytics, consulting, banking, etc.)
• An analytical mindset and strong business acumen; you have experience using SQL and advanced Excel, and are comfortable translating technical details to business outcomes
• Highly collaborative; you know how to collaborate, engage and partner with a variety of different stakeholder groups in order to achieve shared goals

Preferred Qualifications

• Prior Grocery, FMCG or Retail experience (particularly in catalog/inventory management, business intelligence, analytics or merchandising functions)
• Proficiency in data manipulation, automation or scripting tools (e.g. Python, Google Apps Script, VBA, etc.) is a plus

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .

About the Role

In this role, you will be part of the North Asia Strategic Finance team that covers Hong Kong, Taiwan, South Korea and Japan, and will report to the Head of Finance, North Asia Mobility . You will be partnering with CEOs/GMs, Local and Central Operations, Strategy & Planning, and various functional teams, while working in close collaboration with the rest of North Asia, APAC and Global Mobility Finance teams. There will be a high degree of P&L ownership in this role.

In this position, you will be driving strategic analysis and insights to influence finance and business leaders around product portfolio, competitive dynamics, marketplace investments and engagement levers, rider and driver operations. In addition, you will help the team in setting and delivering targets, through forecasting, reporting and analysis efforts, but also building the right financial discipline across multiple initiatives. Besides FP&A, you will also have the opportunity to participate in key regional strategic projects and establish ROI processes for capital allocation across the region.

Your Impact in Role

• Financial planning and analysis: work closely with the broader finance organization and with regional business leaders to develop financial forecasts and operational goals, apply business judgement and financial insights to help with strategy and decision making
• Financial modeling: build models from scratch, improve existing models, and capture complex business reality/dynamics and interactions into comprehensive models and leverage those to assess trade-offs, propose solutions and drive better decision making
• Think strategically and execute: the models we build aid in decision making and strategy - we operationalize our insights and support daily execution
• Monthly close: report and analyze variances between actuals, forecast, and plan - use insights to iterate on forecasts and create/discuss potential action plans with cross-functional stakeholders
• Process improvement: help improve our planning processes and ensure finance best practices spread through the organization. Work with Accounting, Tax, FinOps and other finance verticals to provide input on management reporting needs and better understand our actuals
• Innovate: we will push the boundaries beyond traditional forecasting. Be creative, adaptive, and eager to learn new technical skill sets
• Special projects: new initiatives always come up, you will have the chance to contribute on product launches, M&A and JV deals, business partnerships, cross-border strategy, etc.

What You Will Need

• BS/BA in Finance, Accounting, Economics are highly preferred
• 3+ years of proven experience in FP&A, Corporate Finance, Investment Banking, Private Equity, Venture Capital or Management Consulting with experience of Financial modeling
• Strong analytical skills
• Elite Excel/Google Sheet skills: Best practices are second-nature, your models are efficient, scalable and intuitive
• Excellent communication and people skills: numbers are key, but a business is built with people
• Self-starter: You will take initiative, be passionate and dedicated, and drive toward goals
• Attention to detail and ability to execute in a fast-paced environment
• Standout colleague - this is a highly collaborative and encouraging team environment
• Working knowledge of US GAAP preferred
• Systems: working knowledge of enterprise-level financial planning systems preferred
• SQL skills preferred: the ability to self-serve, investigate and get the data we require will make you much more effective in this role
• CFA or CPA preferred

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .

US&C IRT Tier 2 Specialist (S1 Role)

As a Safety Investigations Specialist, you will take ownership of requests and solve customer tickets across all our critical and advanced lines of business through different modalities (phone, chat, message), challenging yourself to solve the most complicated and interesting problems our users face. You will present your insights to stakeholders and contribute towards the continuous improvement of our policy and services.You will create advocates out of even the most frustrated users, and you’re always looking for outstanding and exciting ways to improve their experience!

What the Candidate Will Do:

• Respond to high-volume, live queue of sensitive incident inbound cases and/or outbound queues.
• Report & document issues with reporting parties using various platforms.
• Master multiple knowledge bases and contact management systems.
• Attend to cases of a lower level in IRT (L1 / L2), making detailed investigations, using various support platforms (email, chat, phone) to develop case details, analyze evidence, and take the actions according to the process. Tasks may be split into two functions: Standard Safety Support and Investigations and Deactivations.

Basic Qualifications

• At least 6 months of customer support experience handling sensitive issues.
• Strong emotional intelligence (EQ) and emotional regulation skills.
• Strong communication skills, both verbal and written.
• Strong problem-solving skills.
• Strong critical thinking skills.
• Ability to work under pressure and handle a high volume of sensitive incidents.

Preferred Qualifications

• Prior experience working in a fast-paced, high-pressure environment.
• Familiarity with contact management systems and knowledge bases.
• Strong data analysis and reporting skills.
• Ability to work independently and as part of a team to achieve goals.

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .

About the Role

In this role, you will drive the strategy, roadmap, and thought leadership behind features that will scalably unlock new restricted item categories in new markets, strengthen our reliability and compliance in markets we’re already launched in, and accelerate growth of these burgeoning categories. You will own the end-to-end success of these categories, from optimizing how customers search and discover restricted items amongst a myriad of restrictions, to ensuring seamless and compliant deliveries through the Earner flow, to enhancing how merchants merchandise and promote these products in their storefronts. The Restricted Items team sits within the Grocery & Retail organization, a rapidly growing category on Eats with significant conviction and investment.

You will be driving projects with a broad set of cross-functional stakeholders across engineering, design, business development, sales, operations, data science, legal, privacy, and more. This role is a great fit for a PM with a real passion for solving complex problems across global markets, great technical depth, principled thinking, seasoned prioritization skills, and a mentality of starting with the customer first and working backward. This PM will be most successful if they are excited about becoming completely immersed in the Restricted Items world – you will ultimately be the subject matter expert when it comes to third party delivery of regulated items.

The opportunities to advance the restricted items charter are endless. This is a representative sampling of the areas you might be tackling on the team:

1. Drive the strategy, roadmap, and thought leadership behind features that will scalably unlock new restricted item categories in new markets, strengthen our reliability in markets we’re already launched in, and accelerate growth of these burgeoning categories
2. Craft the foundations required to effectively unlock new restricted item business lines, driving incremental revenue in new markets we’re currently blocked in due to lack of product support for local regulations (ie. Cannabis in the US, Pharmacy in the UK)
3. Optimize how we surface restricted items in the customer shopping journey - through search, browse, promotions, and merchandising - how can we maximize the discoverability and orderability of restricted items while still being socially responsible and adhering to regional regulations?
4. Collaborate closely with regional operations and business partners in order to understand the local regulations and pain points related to restricted items, then synthesize the feedback across global markets to develop a strategic product roadmap to solve them
5. Ideate on and implement innovative and effective ways to strengthen age verification flows to deter minor delivery and discourage Earner non-compliant behaviors, improving our global compliance rates
6. Ensure the end-to-end reliability and success of trips that contain restricted items
7. Optimize how merchants onboard and configure their catalogs for restricted items, maximizing the orderability and selection of these products
8. Influence and collaborate with various product teams across Uber that we depend on in order to ensure compliant deliveries of restricted items (ie. Search, Earner Experience, Fulfillment)

Basic Qualifications

1. Minimum 3-5 years experience delivering successful and innovative products with your fingerprints all over them
2. Technical savviness. Can manifest in different ways: a computer science undergraduate degree, hands-on software engineering experience, or experiences building complex software products side by side with engineers. Technical understanding must go from the highest abstractions down to the meta

Preferred Qualifications

1. Attention to detail. The ability to obsess over every single part of the retailing process
2. Customer obsession. The ability to take on complex product challenges and find elegant, simplifying solutions to avoid making them our users and partner’s problems
3. Finger-tippiness with data. You find a way to get the data you need and whip it into an insightful story with no help. You know how to leverage this data to make decisions without getting stuck in analysis paralysis
4. A “Driver” mindset. You are biased toward action, a great collaborator, a master disambiguator/simplifier, and constantly pushing toward clarity and delivery
5. Grittiness. You never hesitate to roll up your sleeves and tackle something hands-on
6. A high bar across the board — from your own contributions to the people you work with, to the products you work on
7. A true passion for Uber’s mission, our products, and the company’s hybrid technology/operations nature
8. A never-ending desire to grow and learn

Bonus Points For

1. Experience building products from 0 to 1
2. Experience in the grocery, retail, CPG or ecommerce industry
3. Experience working across global requirements and expertly synthesizing them in order to craft a scalable product roadmap
4. Experience working with local regulations and/or age verification technologies

For New York, NY-based roles: The base salary range for this role is USD$161,000 per year - USD$179,000 per year.

For San Francisco, CA-based roles: The base salary range for this role is USD$161,000 per year - USD$179,000 per year.

You’ll partner with stakeholders at all levels, influence decision-making, and help shape long-term priorities for Uber Eats’ enterprise portfolio.

• Manage and grow strategic relationships with enterprise partners by co-creating joint business plans

• Identify growth opportunities using data, insights, and market trends

• Collaborate across teams including Marketing, Ops, Product, and Finance to launch high-impact initiatives

• Serve as a trusted advisor to partners, supporting performance tracking, communications, and business reviews

• Lead contract negotiations and develop strategic roadmaps to guide long-term success

• Bachelor's degree in Business, Marketing, Economics, Engineering, or related field

• Experience in account management, commercial strategy, or consulting roles

• Strong presentation and storytelling skills, with experience building executive-ready materials

• Comfort navigating complex negotiations and high-visibility partnerships

• Intermediate to advanced English proficiency

• Ability to build trust with partners and align internal teams toward shared outcomes

• Experience working cross-functionally to deliver commercial strategies and business plans

• Experience managing both strategic planning and execution for multiple accounts

• Ability to lead without authority and influence across functions

• Excitement for working in a fast-paced, collaborative environment

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .

These are very ambitious goals that aim to position Uber as a leader in the Sustainability space. We’ve taken a number of major steps already, such as:

• Committing $800m to support drivers transitioning to Electric Vehicles by 2025.
• Launching new products like Uber Green, Comfort Electric, Planet, the rider emissions savings dashboard in the Mobility app, and allowing merchants to report packaging types in Uber Eats Manager.
• Signing key partnerships with car manufacturers, fleet and leasing companies, charging infrastructure providers, packaging providers, NGOs, and utilities to accelerate our impact and reach our goals.
• Investing in a multi-modal network (bikes, scooters, transit integration etc).
• Holding ourselves accountable with a and our .

About the Role

As Global Head of Sustainability you will be responsible both for executing on our existing electrification commitments and developing new approaches to sustainability across Mobility, Delivery and Freight; delivering a complex ongoing operational programme, while also developing and executing our longer term sustainability strategy across all lines of business and corporate operations.

What You’ll Do

• As a global leader you will be responsible for developing and supervising all the sustainability efforts globally, across Mobility, Delivery, Freight and Corporate operations. You will be the glue that binds everything together, working with our local, global and C-suite leaders to develop plans and to bring our sustainability goals to life
• Due to the broad remit and cross functional nature, the role requires collaborating with teams across the business: the role leads a team of ~10 people who work on sustainability as part of the Global Sustainability team, but 50+ people across functions play vital roles as part of their work on Sustainability, and we expect this group to expand
• You will be ‘orchestrating’ the strategy and execution of the work across every team.
• You will work hand in hand with senior management across all lines of business to develop the right structure to execute on the work as the scope increases
• You will need to be highly strategic, with a strong vision and the ability to unite the company around it; you will also be the face of the company in articulating this vision to the outside world
• Operational excellence will be critical to your success; you will be expected to work closely with ops and marketing in their day to day work with drivers, riders, couriers, merchants, partners and cities to move our electrification and sustainability metrics forward.
• Identify innovative deals with business development teams, and support partnership discussions and implementation.
• Passionate about tech and Product. Our sustainability tech team will be your key partner in developing world-leading products that will position us as a sustainability innovator
• Partner with Policy, Comms and Legal, to help shape public policy and discourse around sustainability
• Deep focus on the needs of Uber’s customers. This includes working with enterprise clients looking to achieve their own sustainability goals; as well as understanding and developing solutions for individual riders, drivers and couriers who share your passion for sustainability
• Develop Uber’s global sustainability strategy as countries and regions strengthen their commitments, and as sustainability first thinking becomes more deeply ingrained across more and more parts of the business

Basic Qualifications

• 12+ years of work experience required (in General Management, Operations, Product, Policy, Communications, Consulting, Entrepreneurship), including ideally 5+ years in Sustainability.
• 5+ years of people management required.
• Significant experience in representing Uber/previous organizations externally with business or NGO partners, in tier 1 media and/or with policymakers.
• Significant experience in cross-functional management and leadership roles, including leading cross-functional teams and projects and working with senior management.
• Significant experience in managing complex cross-functional projects across multiple global geographies.

Preferred Qualifications

• P&L Management.
• Able to articulate a clear vision and areas of strategic focus. Clear and confident communicator; comfortable sharing information formally or informally with senior audiences.
• Data-driven decision mentality and sound business judgment through excellent analytical thinking.
• Critical thinking and master problem solver; develops new frameworks for complex problems where no standards exist today and engages other specialists for feedback and integrates it effectively. Ability to make recommendations on creative business models and structures.
• Comfortable project managing the rollout of large initiatives across the region which require cross-functional collaboration across operations, product, cities, marketing, legal and tax.
• Excellent planning and organization skills; ability to bring structure to and lead large multi-stakeholder groups.
• Experience with identifying, building and improving operational processes.

For New York, NY-based roles: The base salary range for this role is USD$221,000 per year - USD$245,500 per year.

You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link .