דרושים E-commerce Operation Planner ב-Tesla ב-Taiwan
Tesla E-Commerce Operation Planner Taiwan, Taipei
What You'll Do
• Fully understanding of customers need on products and liaise closely with consumer engagement team.
• Plan E-commerce features that enable customers to have a frictionless, engaging, and localized digital customer experience.
• Report on E-commerce business success criteria results, metrics, test and deployment management activities.
• Monitoring products information and stock in inventory regularly, managing the stock replenishment to each online channel periodically, as well as work with RDC for return and damage goods management.
• Collaborate with cross-functional partners including global/ regional office, CS, IT, Logistics and Marketing teams, to gather, review, and prioritize requirements.
• To assist in Customer service and liaise closely with RDC
• To plan the quarterly operation and promotion events on official online. Strategy for Promotion and discount activities with consumer engagement team.
• Analyze release readiness reviews, milestone reviews, and business go/no-go reviews.
• Maintain and manage effective relationship with all vendors, and partner to identify and apply solutions as needed for site experience improvement and operational optimization.
• More than 2 years e-commerce platform management experience in multinational corporation
• BA degree in related fields
• Strong analytical and problem-solving skills
• Experience to monitor daily trading operation
• Fluent in English and Chinese both written and speaking
• Proactive and highly result-oriented mindset
• Ability to handle multiple tasks simultaneously
• Strong Excel and ppt skills
משרות נוספות שיכולות לעניין אותך
Tesla Delivery Operation Advisor-Taichung Taiwan, Taichung
• Sorting delivery document from customer such as IDs and coordinate with Customs, Government department , Registration partners…etc to follow our schedule.
• Regularly update the CRM system to ensure accurate and timely delivery information is available to management.
• Support the Delivery Manager in delivery center operations, task completion and ensuring superior customer service.
• Contribute ideas toward improving the Tesla delivery experience, as well as back end processes and procedures.
• Helping to apply EVs tax refund process to offer customer service.
• Keep up with industry trends and best practices
What You’ll Bring
• Strong ability to work independently, knowing how to prioritize tasks in a fast pace working environment.
• Enthusiastic and passionate about the changes in the transportation industry.
• Good at work cross-functionally with logistics, Customs, Customer support, Vendors, Operation and Admin.
• Capable of understanding new information/systems at a rapid pace
• Willing to work on a flexible schedule, according to activity volume.
• Excel formula & word function skills(ex:vlookup, mailmerge…) knowledge is plus
• Team management experience is plus
משרות נוספות שיכולות לעניין אותך
Tesla E-Commerce Operation Specialist Taiwan, Taipei
משרות נוספות שיכולות לעניין אותך
What You'll Do
• Fully understanding of customers need on products and liaise closely with consumer engagement team.
• Plan E-commerce features that enable customers to have a frictionless, engaging, and localized digital customer experience.
• Report on E-commerce business success criteria results, metrics, test and deployment management activities.
• Monitoring products information and stock in inventory regularly, managing the stock replenishment to each online channel periodically, as well as work with RDC for return and damage goods management.
• Collaborate with cross-functional partners including global/ regional office, CS, IT, Logistics and Marketing teams, to gather, review, and prioritize requirements.
• To assist in Customer service and liaise closely with RDC
• To plan the quarterly operation and promotion events on official online. Strategy for Promotion and discount activities with consumer engagement team.
• Analyze release readiness reviews, milestone reviews, and business go/no-go reviews.
• Maintain and manage effective relationship with all vendors, and partner to identify and apply solutions as needed for site experience improvement and operational optimization.
• More than 2 years e-commerce platform management experience in multinational corporation
• BA degree in related fields
• Strong analytical and problem-solving skills
• Experience to monitor daily trading operation
• Fluent in English and Chinese both written and speaking
• Proactive and highly result-oriented mindset
• Ability to handle multiple tasks simultaneously
• Strong Excel and ppt skills
משרות נוספות שיכולות לעניין אותך
