Tesla E-Commerce Operation Planner 

Taiwan, Taipei 

108602827

What You'll Do

• Fully understanding of customers need on products and liaise closely with consumer engagement team.

• Plan E-commerce features that enable customers to have a frictionless, engaging, and localized digital customer experience.

• Report on E-commerce business success criteria results, metrics, test and deployment management activities.

• Monitoring products information and stock in inventory regularly, managing the stock replenishment to each online channel periodically, as well as work with RDC for return and damage goods management.

• Collaborate with cross-functional partners including global/ regional office, CS, IT, Logistics and Marketing teams, to gather, review, and prioritize requirements.

• To assist in Customer service and liaise closely with RDC

• To plan the quarterly operation and promotion events on official online. Strategy for Promotion and discount activities with consumer engagement team.

• Analyze release readiness reviews, milestone reviews, and business go/no-go reviews.

• Maintain and manage effective relationship with all vendors, and partner to identify and apply solutions as needed for site experience improvement and operational optimization.

• More than 2 years e-commerce platform management experience in multinational corporation

• BA degree in related fields

• Strong analytical and problem-solving skills

• Experience to monitor daily trading operation

• Fluent in English and Chinese both written and speaking

• Proactive and highly result-oriented mindset

• Ability to handle multiple tasks simultaneously

• Strong Excel and ppt skills