דרושים Service Technician - Tilburg Used Cars Hub ב-Tesla ב-הולנד

• Plan, execute and track internal and external field repair campaigns

• Track internal and external costs to determine when to outsource work

• Share recurring project updates and release notes, ensuring all stakeholders have clear information on the status, risks, key actions, and timelines for completion

• Find, onboard, contract and train 3rd party vendors on the relevant scope of works

• Review, understand and negotiate contractor quotes to determine best path to repair

• Manage regional project costs, negotiations and contracting as required

• Identify opportunities to innovate, enhance and improve the service business

• Partner with programs team members to develop and prioritize systems requirements based on business need and forecasted impact, managing a clear high-level roadmap with respective sub-projects and target timelines.

• Monitor, measure, and provide feedback on process performance related to productivity/efficiency gains, customer satisfaction and revenue

• Work closely with the deployment team during the design and construction phase to ensure serviceability of the projects and operationalize contractual requirements.

• Develop and implement best practices and procedures for various maintenance activities related to Tesla energy storage equipment and associated balance of plant

• Develop and implement spare part strategy to maximize asset operation

• B.S or M.S in Electrical Engineering or relevant experience in a technical project management role.

• 5+ years of professional experience within the energy, utilities, or industrial sectors

• Ability to comprehend and execute O&M service contracts

• Ability to review and assimilate electrical & construction drawings with a strong understanding of commercial battery storage systems and associated balance of plant systems including electrical, mechanical and control components.

• Advanced experience using project management software & tools with relevant certifications

• Strong analytical and quantitative skills with ability to use data and metrics for making assumptions and decisions

• Demonstrated success in complex problem solving and the ability to deal with ambiguity with a strong attention to detail.

• Excellent written and verbal skills both from a technical and client facing perspective with proven ability to present effectively and persuasively

• Day to day coverage of production equipment: respond to equipment issues, unplanned downtime and production requests quickly and efficiently to maximize equipment availability
• Diagnose equipment failures, perform 1st line troubleshooting and escalate equipment failures to Maintenance/Equipment Engineers timeously
• Plan, prioritize and perform preventative maintenance tasks and schedules utilizing the Maintenance Management System(FLUX) and Maintain spare parts inventory
• Work closely with the Equipment Engineers to build new equipment as well as perform major equipment repairs and rebuilds
• Work with Engineering and collaborate across multi-disciplinary teams to resolve maintenance issues, improve equipment reliability, review procedures and minimize equipment downtime
• Drive continuous improvement and develop countermeasures to prevent (repetitive) breakdowns
• Follow all aspects of Maintenance Safety protocol (LOTO, 5S, ESD protection, etc.), to ensure that the maintenance team operates safely and always leads by example

• High School diploma in technical direction or a comparable qualification
• Minimum of 2 years' experience as an equipment maintenance technician/ service technician/ diagnostics technician/ technician in a comparable field
• Must have expertise in one trade, proficiency in others, and the willingness to learn additional, Relevant practical experience and knowledge of Mechanical Systems, Electronics, interpreting mechanical and electrical schematic diagrams, Troubleshooting, Pneumatics, hydraulics, Panel building and wiring
• Good command of the English language, both written and verbal
• Must be able to work in a fast-paced environment
• Good overall computer skills, including Microsoft Office and Outlook
• Must be willing to work overtime, weekends and holidays when required and must be willing to work in a shift pattern

The Manufacturing Supervisor oversees the analysis, repair, remanufacture, validation, and documentation of complex electromechanical assemblies. The Supervisor is responsible for establishing and meeting the department output targets, and driving continuous improvement throughout the remanufacturing process. A core task will be to provide daily support, training, and direction to our Technicians. The Supervisor also works closely with our Engineers to identify new failure modes, implement corrective/preventive actions, and develop repair instructions. The Manufacturing Supervisor develops and implements procedures, documentation, tracking tools, etc., to ensure work is performed quickly, efficiently, and to the highest quality standards.

• Builds a strong, motivated production team capable of consistently delivering high quality products against production targets.
• Hires, trains, leads, and develops Technicians. Training includes appropriate use of hand tools, test equipment, and computer-based tools for the analysis and remanufacture of products and subassemblies.
• Interacts with Engineering, Production, PC, QA, Logistics and other departments as necessary to resolve issues and concerns, and track/expedite product through the remanufacturing process.
• Monitors metrics and Key Performance Indicator's (KPI's) to assess safety, efficiency, and cost management, and develops and follows through on plans for continual improvement in all areas.
• Resolves issues to ensure the successful and timely remanufacture of fields returns, and ensures remanufactured products to meet or exceed requirements and customer expectations.
• As needed, supports teams & groups outside of primary job while still achieving performance targets.
• Implements and enforces proper material management and 5S practices.
• Manages employees’ schedules, time cards, training and other tasks related to absenteeism.

• Solid experience in assembly and repair of electro-mechanical components or electric motors.
• Working knowledge of high voltage DC battery systems, or basic electronics and DC electrical systems.
• Proficient with hand tools and computer-based tools, including precision measuring equipment, electrical test equipment, and computer databases.
• Excellent verbal, interpersonal, and written communication skills.
• Proficient with computer tools, including network solutions, Word, Excel, QuickBase, Outlook, MRP, MES, and PLM. (WarpDrive, FlexNet, and Enovia a plus.)
• Ability to foster a close working relationship with team members and management.
• Must be reliable, innovative, committed, a self-starter, quality focused and have a strong sense of urgency and drive to succeed.

We Offer:

• A dynamic and fast-paced environment where inclusion, learning and collaboration are key to success
• The chance to work with innovative technology, advanced tools and software
• Ongoing training and development to help you grow your skills and career
• A competitive compensation and benefits package including Tesla shares

• Service, repair and improve: Working with Tesla specific software and advanced tools you will perform repairs and maintenance on all types of Tesla vehicles, with and without supervision according to skill level
• Ensure top quality: Fix it right first time, we trust you to inspect our vehicles diligently before return and pre-delivery and to work with the highest quality standards
• Collaborate: Working across teams (local and regional) you will share best practices to further improve the service experience
• Develop: Setting you up for success our dedicated in-house training teams will train you on Tesla specific technology and the repair of Electrical Vehicles

• Experienced: You have professional experience performing vehicle service and repairs working within either automotive, aviation, marine or similar industries
• Technically qualified: Preferably, you have relevant certification to perform vehicle repairs in The Netherlands
• A good communicator: You speak and write English and/or Dutch well and know how to get your point across clearly and respectfully
• Safe to drive: We require you to hold a full European driver’s license (Class B for cars)
• Flexible: You may work in shifts to support your team, which may include weekends, morning and evening shifts. You are willing to travel for mobile repairs and detail cars, when needed
• Eligible to work in the Netherlands