דרושים Personvogns Mekaniker / Service Technician - Aarhus ב-Tesla ב-Denmark, Aarhus

Vi tilbyder:

• Et dynamisk og hurtigt arbejdende arbejdsmiljø, hvor inklusion, læring og samarbejde er nøglefaktorer for succes
• Muligheden for at arbejde med banebrydende teknologi, avancerede værktøjer og software
• Løbende træning og udvikling, der understøtter både dine færdigheder og karriereudvikling
• En konkurrencedygtig løn- og flere goder
• Et sikkert, rent og sjovt arbejdsmiljø

Dine opgaver:

• Service og reparation: Arbejd med Teslas specifikke software og avancerede værktøjer for at udføre reparationer og vedligeholdelse på alle Tesla-køretøjer
• Drivkraft: Vær effektiv i at gennemføre reparationer og stræb efter at overgå forventningerne til både kvalitet og produktivitet
• Udvikling: Bliv dygtig til at udføre alle almindelige reparationer og nogle mere komplekse opgaver selvstændigt
• Sikre topkvalitet: Gør det rigtigt første gang. Vi stoler på, at du grundigt inspicerer vores køretøjer, før de returneres til kunden eller leveres hvis nye
• Samarbejde: Arbejd på tværs af lokale og regionale teams for at dele viden og støtte op omkring gode arbejdsprocesser, og dermed løbende forbedre serviceoplevelsen
• Løbende udvikling: For at sikre din succes tilbyder vores interne træningsteam en skræddersyet læringsstrategi, der hjælper dig med at udvikle dine tekniske færdigheder. Ved også at dele dine egne færdigheder og viden med teamet er du med til at drive gruppen fremad

Hvad du bringer:

• Teknisk erfaring: Du har professionel erfaring med at udføre service og reparationer på køretøjer og har erfaring fra bilindustrien, luftfart, marine eller en lignende teknisk branche.
• Teknisk kvalifikation: Du har den nødvendige certificering for at udføre reparationer på køretøjer og tager ansvar for din egen tekniske udvikling.
• God kommunikation: Du taler og skriver godt på engelsk og er i stand til at formidle information klart og respektfuldt. Kendskab til det lokale sprog er en fordel.
• Kørekort: Vi kræver, at du har et gyldigt kørekort.

We offer:

• A dynamic & fast-paced environment where inclusion, learning & collaboration are key to success
• The chance to work with innovative technology, advanced tools and software
• Ongoing training and development to help you grow your skills and career
• A competitive compensation and benefits package
• A safe, clean and fun workplace

What You’ll Do

• Service, repair and improve: Working with Tesla specific software and advanced tools you will be performing repairs and maintenance on all types of Tesla vehicles.
• Driven: Efficient in completing repairs and driven to exceed expectations on quality and productivity.
• Become proficient to perform all common repairs and some complex repairs autonomously
• Ensure top quality: Fix it right first time, we trust you to inspect our vehicles diligently before return and pre-delivery
• Collaborate: Working across teams (local and over the region) you will be sharing support and best practices in order to further improve the service experience.
• Develop: Setting you up for success our dedicated in-house training teams offer a blended learning strategy to help develop your technical skills. And by also sharing your own skills and knowledge with the team, you’re a part of driving the whole group forward

What You’ll Bring

• Technically experienced: You have professional experience performing vehicle service and repairs working within either automotive, aviation, marine or similar industries.
• Technically qualified: You have relevant certification to perform vehicle repairs. You will self-manage your technical expertise development.
• A good communicator: You speak and write in English well and know how to get your point across clearly and respectfully. Local language is a plus.
• Safe to drive: We require you to hold a driver’s license.

• Confidently communicate with customers as a Tesla ambassador through digital channels, and faceto-face to provide: Scheduling/status updates, waiter updates, and payment requirements
• Educate customers on Product, Tesla App, and answer any questions using customer friendly language
• Maintain a tidy, representable customer facing area (customer lounge, service entrance), and organize the parking lot
• Manage the service fleet, performing damage audits, flagging service requirements, and car cleaning
• Facilitate test drives in service, being an ambassador for new products and support in generating additional sales
• Manage arrival of unscheduled appointments and any surprises on site – ensuring smooth operations of the workshop
• Maintain a good understanding of Tesla’s products and service operations to perform basic, visual diagnostics and accurately record repair orders into systems
• Partner closely with internal teams (e.g. technicians) to guarantee customers' cars are serviced efficiently and seamlessly
• Perform additional responsibilities as assigned to meet business needs

• Relevant experience in a customer facing role delivering excellent service, preferably from a technical or automotive environment
• Thrive in a fast-paced, ever-changing environment with multiple priorities while maintaining attention to detail
• Excellent communication skills and ability to establish and maintain strong working relationships with both internal stakeholders and customers
• Ability to excel in a team-based environment and achieve common goals
• Excellent problem-solving skills, and strong ability to take initiative and be proactive
• Digitally savvy – ability to adopt and adapt quickly to new technology and systems
• Good knowledge of MS Office
• Able to communicate, read, and write effectively in the English language
• Must have and continue to maintain a valid driving license and safe driving record

• Perform all on-site technical activities: related to the installation, commissioning, repair, maintenance of our Energy storage and Supercharging network in Aarhus and abroad when needed
• Troubleshoot and perform root-cause analysis, both remotely and on-site
• Stakeholder managment: act as the first point of contact to contractors
• Prevent recurring issues and provide feedback to the engineering teams
• Organizational tasks, like preparing, organizing, and planning your own technical activities

• Experience as a technician in the electrical engineering field
• Experience with Low- and Medium Voltage electrical systems, High Voltage is a plus
• Passion for renewable energy
• Excellent communication skills and ability to work independently, motivated and a proactive attitude
• Flexible towards travelling
• Fluency in Danish and a good command of English
• An EU passport or work permit is needed for this position