דרושים Admin Assistant ב-Td Bank ב-Canada, Montreal

Montréal, Quebec, Canada

60 000$/$60,000 - 80 000$/$80,000 CAD

CUSTOMER

• Provide a high level of administrative support ensuring quality service and professionalism at every customer interaction
• Manage efficiently in a multi-tasked environment and ensure deadlines are met
• Apply appropriate due diligence ensuring accuracy in preparing and promptly completing all required supporting documentation (ie. reports, presentations, invoices,correspondence/communications,tables, charts, files, etc.)
• Schedule and organize meetings, including preparation and co-ordination by booking the facility, pre-mail, arranging required equipment, refreshments, etc., as required
• Maintain proficiency with softwareapplications/programsand/or department specific systems as required (ie. MS Office, Word, PowerPoint, Excel, Lotus Notes, etc.)
• Efficiently manage and promptly respond to all incoming enquiries/requests for information independently or re-direct to the appropriate person/area

SHAREHOLDER

• Ensure the optimal level of customer service and professionalism is provided

• Provide accurate, organized and efficient administrative support; collect and track data, research information, sort and distribute mail, balance and process expense reports, schedule and organize meetings, manage calendars, create and maintain files, and perform other administrative assignments as required
• Consistently exercise discretion in managing correspondence, information and all matters of confidentiality; escalate issues where appropriate
• Prioritize and manage own workflow to ensure quality and efficiency (ie. meet deadlines; be flexible in adjusting to changing work priorities)
• Use software programs and other tools or equipment with ease and efficiency, and provide documents/ information that effectively support the needs of the team
• Efficiently manageexpectations/concernsthrough strong communication skills, both verbal and written
• Take initiative to identify and recommend improvements in own job function, research and/or investigate issues requiring resolution in order to execute on assigned tasks

EMPLOYEE / TEAM

• Be an effective team player and flexible in adjusting to changing work priorities
• Participate fully as a member of the team and contribute to a positive work environment
• Keep others in the immediate team informed and up-to-date about the status/progress of projects, and all relevant or useful information related to day-to-day activities
• Support the team by continuously developing knowledge in own area

BREADTH & DEPTH

• Reports to aTDBG Senior Vice President (SVP)and provides dedicated executive administrative support
• Senior level of administrative support and performs diverse range of tasks that involve a range of complexity
• Has autonomy and some discretion to make decisions within well-defined parameters
• Role may also be involved with the administration of sensitive and/or confidential material requiring discretion

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Maîtrise d’une langue autre que le français pour offrir du soutien ou traiter avec des employés ou des collègues qui ont besoin de services et de soutien dans une langue autre que le français.

Montréal, Quebec, CanadaPersonal & Commercial Banking

65 600 $ / $65,600 - 98 400 $ / $98,400 CAD

Job Description:

, you will contribute to the TD's success by leading and coaching employees towards achieving operational excellence and personal development objectives.

In this role, you would:

• Lead teams in completing investment and unsecured credit compliance transactions and complex activities that affect the bank

• Coach advisory and frontline staff on resolving customer complaints effectively and consistent with customer problem resolution guidelines

• Resolve operational and high-risk issues after determining the most appropriate course of action for resolution while ensuring the team works within regulatory requirements and policies

• Mentor a team on advice-giving strategies and delivering effective customer experience

• Ensure the common areas and advisory spaces of the branch are inviting and approachable for customers

• Meet customer demands and compliance requirements by determining and maintaining accurate employee scheduling

• Contribute to the Legendary Experience in the branch by sharing information, skills, and subject matter expertise with the team members while coordinating team activities effectively

• Work closely with TD partners to help customers meet their financial needs in the best suited manner

• Improve processes and work efficiency of the team by providing ongoing feedback and guidance in line with established codes of conduct while ensuring their performance management activities are undertaken

• Help build a positive and diverse workforce by providing equal and fair opportunity, ensuring timely communication of issues and inspiring good working relationships across TD.

Job Requirements:

• Undergraduate degree and/or over 4 years of relevant experience

• Completion of Branch Compliance Officer (BCO) and IFIC or CSC Course

• Extensive knowledge of team, process, and risk management along with advanced understanding of the business

• Proficiency in productivity tools and software tools including MS Office, and internet application.

• Strong communication skills to liaise with customers, employee and cross functional teams.

• A thorough and accurate decision maker who can exercise good judgement skills when working with confidential information

• A dynamic leader with demonstrated experience working in a fast-paced work environment through strong communication, planning and time management skills.

• Good communicator with go-getter attitude

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Maîtrise d’une langue autre que le français pour offrir du soutien ou traiter avec les clients qui ont besoin de services et de soutien dans une langue autre que le français.

Montréal, Quebec, CanadaPersonal & Commercial Banking

$23.37 - $31.20 CAD

Job Description:

Targeted sales training is provided where you will build your sales skills and credit knowledge. Our comprehensive training will ensure you smoothly integrate within TD's employee focused corporate culture and your new team.Your Sales Manager is committed to your success and will work closely with you by making joint sales calls and conducting monthly coaching sessions. You will work from a sales management system which has been designed specifically for our sales channel to enable your success.This position sets you up for success by offering….A competitive commission package with unlimited earning potential and comprehensive benefits
Exceptional sales and activity management programs to support your efforts.
All the essential tools you need for your home office, including a laptop computer, email and network access, and provide a monthly allowance for your phone.

TD Canada Trust est l'entreprise du TD axée sur la clientèle qui offre des services bancaires personnels et aux petites entreprises. Au service de plus de 11 millions de clients au Canada, TD Canada Trust offre une gamme complète de produits et de services financiers par l'intermédiaire de son réseau de succursales de détail ainsi que d'autres canaux de vente tels que notre équipe de spécialistes hypothécaires mobiles.L’équipe des représentants des ventes de prêts hypothécaires constitue un canal national de services bancaires de détail dont le mandat est d’accroître la clientèle de TD Canada Trust au moyen de facilités de crédit garanti par des biens immobiliers.

Êtes-vous à la recherche d'un emploi stimulant dans le domaine de l'expansion des affaires au sein d'une des institutions financières les plus puissantes au Canada?À la TD, nous souhaitons agrandir notre équipe de spécialistes hypothécaires mobiles et cherchons donc des professionnels de la vente compétents prêts à se joindre à notre équipe dynamique.• Avez-vous d’excellents antécédents en vente?
• Êtes-vous réputé pour votre capacité à établir et à entretenir des relations avec les clients?
• Possédez-vous un esprit d'initiative ainsi qu'une approche proactive et stratégique en vue de vous constituer une clientèle?Si c'est le cas, notre offre d'emploi de spécialiste hypothécaire mobile représente pour vous une occasion unique d'atteindre vos objectifs professionnels et d'organiser votre horaire de travail de manière à maintenir l'équilibre qui vous convient. Dans le cadre de vos efforts de développement avec l'équipe de spécialistes hypothécaires, vous serez notamment appelé à cibler les courtiers, les constructeurs, les planificateurs financiers et les autres centres d'influence pouvant générer des références.
Vous recevrez une formation axée sur la vente qui vous permettra de renforcer vos compétences en vente et vos connaissances du crédit. Notre formation complète facilitera votre intégration à la culture d'entreprise axée sur les employés de la TD et à votre nouvelle équipe.Le poste dont il est question favorisera votre succès en vous fournissant…• un programme de commission concurrentiel offrant un potentiel de gains illimité et de nombreux avantages;
• des programmes exceptionnels de gestion des ventes et des activités pour soutenir vos efforts;
• tous les outils nécessaires pour votre bureau personnel, y compris un ordinateur portable, une adresse électronique et l'accès à un réseau, en plus d'une allocation mensuelle pour l'utilisation de votre téléphone;
• l'occasion de faire progresser votre carrière au sein d'une multinationale prospère;
• la possibilité de faire croître vospropres affairesgrâce à la marque TD, la meilleure au Canada

Qui recherchons-nous?
• Un candidat grandement motivé possédant un sens de l'initiative et d'exceptionnelles compétences de vente
• Un professionnel indépendant et autonome ayant un penchant pour l'établissement de nouvelles relations d'affaires sur un marché concurrentiel en constante évolution
• Une personne possédant d'excellentes compétences en matière de relations interpersonnelles, de communication, de service à la clientèle, de réseautage et de gestion des relations-clients
• Préférablement, un candidat connaissant bien les services bancaires de détail ou le processus d'approbation de crédit
• Études postsecondaires, un atout
#LI-POST

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Maîtrise d’une langue autre que le français pour offrir du soutien ou traiter avec les clients qui ont besoin de services et de soutien dans une langue autre que le français.

Montréal, Quebec, Canada

$55,000 - $75,000 CAD The pay details posted reflect a temporary market premium specific to this role that is reassessed annually.

Job Details

As an Administrative Assistant, you'll provide dedicated support for several executives at TD. You'll also provide a wide range of administrative or general workplace support for the broader team as assigned.

Make an Impact:

• Own and maintain calendar management for multiple leaders (Vice Presidents, Senior Vice Presidents and Assistant Vice Presidents; may include their respective teams) and troubleshoot conflicts with creative solutions

• Coordinate travel for leaders, including supporting travel delay re-scheduling for national and international travel arrangements in addition to rescheduling meetings with internal/external parties

• Process expenses for teams ensuring timely completion

• Assist withonboarding/offboardingactivities for team members within your greater group (e.g., asset management, access management, supply orders)

• Assist in coordinating in-office or virtual meetings, townhalls or offsite events; may include booking meeting spaces, agenda development, technology setup,amalgamating/proofreadingPowerPoint decks, event day troubleshooting and ordering catering with dietary restrictions

• Maintain confidentiality: Possible access to leaders' emails to assist in prioritizing or performing important administrative tasks on their behalf

• Apply appropriate due diligence ensuring accuracy in completing ad-hoc administrative tasks (e.g., reports, invoices, communications, tables, charts, files)

• Inform immediate team regularly on project status, as well as relevant information related to day-to-day activities

• Provide vacation/temporary coverage for colleagues, supporting additional leaders

Experience Growth:

• Provide training to new Administrative Assistants and be a Subject Matter Expert for common tasks performed

• Work with complete autonomy alongside leader; may partner with Special Assistant or other leaders to finish unique tasks

Cultivate our Culture of Care:

• Provide support while ensuring quality service and professionalism at every interaction

• Participate fully as a member of the team and contribute to a positive work environment

What You Need to Succeed

We’re proud to work with a group of diverse colleagues. If you have relevant experience that isn’t mentioned below, tell us about it in your resume or cover letter.

• High school diploma with 3 to 5 years of relevant experience

• Extensive knowledge of Microsoft Office Suite and internet applications (Outlook, PowerPoint, Word, etc.)

• Ability to work independently as well as part of a team with flexibility to coordinate processes and information across related teams

• Proven track record insupporting/performingExecutive Assistant tasks for 2-3+ leaders at one time

• Ability to collaborate with other ExecutiveAssistants/AdministrativeAssistants, in addition to internal and external partners

• Can perform efficiently in a multi-task environment and ensure deadlines are met

• Can efficiently interpret TD policies and help executives apply these standards in a fast-changing environment

• Experience coordinating travel arrangements and comfortable managing frequent changes

• Strong organizational skillset to manage accountabilities while simultaneously managing leaders' administrative requirements

• Excellent communication skills with the ability to listen actively, ask questions and communicateeffectively

• Strong judgment skills to support initiatives and apply discretion when working with confidential information

• Must be fully bilingual in French and English

Applications must include:

• Cover letter (one letter-sized page only)

• Resume (two letter-sized pages only)

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Maîtrise d’une langue autre que le français pour offrir du soutien ou traiter avec des employés ou des collègues qui ont besoin de services et de soutien dans une langue autre que le français.

Saint-Léonard, Quebec, CanadaPersonal & Commercial Banking

65 600 $ / $65,600 - 98 400 $ / $98,400 CAD

​

Job Description:

, you will contribute to the TD's success by leading and coaching employees towards achieving operational excellence and personal development objectives.

In this role, you would:

• Lead teams in completing investment and unsecured credit compliance transactions and complex activities that affect the bank

• Coach advisory and frontline staff on resolving customer complaints effectively and consistent with customer problem resolution guidelines

• Resolve operational and high-risk issues after determining the most appropriate course of action for resolution while ensuring the team works within regulatory requirements and policies

• Mentor a team on advice-giving strategies and delivering effective customer experience

• Ensure the common areas and advisory spaces of the branch are inviting and approachable for customers

• Meet customer demands and compliance requirements by determining and maintaining accurate employee scheduling

• Contribute to the Legendary Experience in the branch by sharing information, skills, and subject matter expertise with the team members while coordinating team activities effectively

• Work closely with TD partners to help customers meet their financial needs in the best suited manner

• Improve processes and work efficiency of the team by providing ongoing feedback and guidance in line with established codes of conduct while ensuring their performance management activities are undertaken

• Help build a positive and diverse workforce by providing equal and fair opportunity, ensuring timely communication of issues and inspiring good working relationships across TD.

Job Requirements:

• Undergraduate degree and/or over 4 years of relevant experience
• Completion of Branch Compliance Officer (BCO) and IFIC or CSC Course
• Extensive knowledge of team, process, and risk management along with advanced understanding of the business
• Proficiency in productivity tools and software tools including MS Office, and internet application.
• Strong communication skills to liaise with customers, employee and cross functional teams.
• A thorough and accurate decision maker who can exercise good judgement skills when working with confidential information
• A dynamic leader with demonstrated experience working in a fast-paced work environment through strong communication, planning and time management skills.
• Good communicator with go-getter attitude

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

*Remarque: Étant donné que cet affichage concerne de futurs postes vacants et qu’il servira à pourvoir de nombreux postes aux exigences comparables à l’avenir, nous invitons les candidats bilingues et francophones à poser leur candidature. Lorsqu’un poste sera à pourvoir, une évaluation des besoins en matière de langue sera effectuée pour déterminer si la connaissance d’une autre langue que le français est exigée.

Montréal, Quebec, CanadaPersonal & Commercial Banking

65 600 $ / $65,600 - 98 400 $ / $98,400 CAD

Job Description:

​

Job Description:

, you will contribute to the TD's success by leading and coaching employees towards achieving operational excellence and personal development objectives.

In this role, you would:

• Lead teams in completing investment and unsecured credit compliance transactions and complex activities that affect the bank

• Coach advisory and frontline staff on resolving customer complaints effectively and consistent with customer problem resolution guidelines

• Resolve operational and high-risk issues after determining the most appropriate course of action for resolution while ensuring the team works within regulatory requirements and policies

• Mentor a team on advice-giving strategies and delivering effective customer experience

• Ensure the common areas and advisory spaces of the branch are inviting and approachable for customers

• Meet customer demands and compliance requirements by determining and maintaining accurate employee scheduling

• Contribute to the Legendary Experience in the branch by sharing information, skills, and subject matter expertise with the team members while coordinating team activities effectively

• Work closely with TD partners to help customers meet their financial needs in the best suited manner

• Improve processes and work efficiency of the team by providing ongoing feedback and guidance in line with established codes of conduct while ensuring their performance management activities are undertaken

• Help build a positive and diverse workforce by providing equal and fair opportunity, ensuring timely communication of issues and inspiring good working relationships across TD.

Job Requirements:

• Undergraduate degree and/or over 4 years of relevant experience
• Completion of Branch Compliance Officer (BCO) and IFIC or CSC Course
• Extensive knowledge of team, process, and risk management along with advanced understanding of the business
• Proficiency in productivity tools and software tools including MS Office, and internet application.
• Strong communication skills to liaise with customers, employee and cross functional teams.
• A thorough and accurate decision maker who can exercise good judgement skills when working with confidential information
• A dynamic leader with demonstrated experience working in a fast-paced work environment through strong communication, planning and time management skills.
• Good communicator with go-getter attitude

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Maîtrise d’une langue autre que le français pour offrir du soutien ou traiter avec des employés ou des collègues qui ont besoin de services et de soutien dans une langue autre que le français.