דרושים Data Services Consultant ב-Sap ב-United States, Roswell

THE ROLE OF PROJECT MANAGER

As a Project Manager Associate, you will support the project manager on large scale, high risk, strategic projects, and/or lead operational projects or small engagements.

EDUCATION AND QUALIFICATIONS/SKILLS AND COMPETENCIES

• Master’s degree, or equivalent tertiary study
• 0-3 years' work experience with customer facing roles
• Team player with ability to work independently and take ownership of assigned tasks
• Good listener with excellent communication skills, empathetic, collaborative
• Resourceful self-starters with strong interpersonal skills who are eager learners
• Interested in technology, innovation, and how digital platforms can solve business challenges
• Problem-solvers who are ambitious, passionate, resilient, proactive, open-minded, and able to manage pressur

EXPECTATIONS AND TASKS

During Academy:

• Learn and understand the Customer Services & Delivery portfolio for the respective solution areas and delivers according to service specifications
• Conduct job rotations relevant to the intended role with various teams within the business whilst meeting performance requirements
• Case studies, classroom and self-paced learnings with a mix of technical and soft skill topics and on the job training
• Work on relevant projects that demonstrate your communication and interpersonal skills, as well as a strong work ethic that delivers high quality outcomes
• Demonstrate problem solving, time management, and communication skills through a range of activities during training and on the job rotations
• Build and maintain relationships with internal and external stakeholders
• Adapt to knowledge on new technologies in a consistently dynamic and changing environment

As a Project Team Lead on a large strategic project

• Conduct project planning activities and support execution of large scale, high risk, strategic projects according to the project plan
• Assist project PMO as needed by SAP or Customer PM o Manage sub-project group to supervise/represent a team within large project program
• Ensure project success (budgets, schedule, quality, business value)
• Ensure proper use of methodology tools procedures
• Coordinate project resource management with resource managers

As a Project Manager for a small strategic /operational project:

• Responsible for managing project through life cycle- applying skills as project team lead and project coordinator
• Responsible for defining, planning, tracking and managing the project, in accordance to methodology
• Determine required resources for the project
• Identify required resources, collaborate with sponsor to set direction required to meet project objectives
• Participate in project initiation/planning activities. Mange execution of projects according to the plan
• Manage internal/external communication to stakeholders, with input/guidance from Sponsor
• Lead project team by communicating what need to happen, and holding team accountable for delivering on objectives
• Support the identification of risks/issues and develop mitigation options for decision by the sponsor, in order to maintain project momentum
• Communicate and/or escalate project issues early to account management and delivery management.
• Balance the trade-off of the triple- constraint (time, cost and scope) to realize the expected business value.
• Demonstrate proficiency in tools and procedures o Position SAP delivery methodology – Activate, Agile, Best Business Practices and Integrated Tool management correctly with the customer and project team 5
  • Work with partners, customers and internal SAP teams to enforce adoption of Rise with SAP methodology and associated tools like CALM, Signavio, LeanIX, BTP etc. to make the best usage of the investment of end customers
  • Be responsible for driving the clean core on BTP, innovation adoption and business transformation at scale for customer
  • Maintain internal project financial and non-financial system
  • Adhere to Procurement, HR policies and to commercial processes such as change requests and invoicing
• Demonstrate proficiency in communication
  • Display effective communication skills to handle and explain customer situations (to both business end users and SAP technical/ functional consultants)
  • Create and communicate project processes to increase collaboration between internal and external project team members.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our

Please note that any violation of these guidelines may result in disqualification from the hiring process.

PURPOSE AND OBJECTIVES:

• Application specific solution consulting (for a specific application: creation of business blueprint, Implementation based on a blue print, creation of test cases, test scheduling and execution, key user training, go live support, and post go live support)
• Support in escalated projects
• Performance of feasibility studies / solution reviews
• Support of pre-sales activities/ scoping/ system demo
• High-level project management and solution architecture

EXPECTATIONS AND TASKS:

• Taking over responsibility from time to time as a sub project team leader
• Takes responsibility from time to time as team lead and supports respective line manager(s) in people development tasks
• Detailed planning of process implementation
• Define detailed blueprint for development requirements
• Industry /corporate process implementation across all related applications (SAP/non-SAP)
• Develop and Assure quality of process models
• Demonstrating profound knowledge of modelling standards and tools
• Knowledge in features and configuration of SAP Successfactors Modules
• Sufficient HR domain knowledge related to the products for process discussions with HR leaders
• Ability to review existing processes then give accurate estimation and scoping for new SAP Successfactors implementation / migrations.

WORK EXPERIENCE:

Functional Experience

• Experience in SF Employee Central (EC) is required.
• Experience in EC Time Off, Time Tracking, SAP SuccessFactors (SF) Employee Central Payroll (EC Payroll) will be our first preference. Thereafter candidates with understanding of other SAP SuccessFactors modules will be considered.
• Candidates with understanding of SAP HCM Time and Payroll will also be considered.
• Good understanding of industry specific business processes (if applicable)
• Has performed at least one feasibility study
• Ideally has implemented SAP HCM or SAP Successfactors modules in a partner organization or has experience being involved in an SAP Successfactors project with a previous customer

Managerial Experience

• Takes responsibility from time to time as a sub project leader
• Acts as a coach for colleagues
• Mentor new consultants

EDUCATION AND QUALIFICATION / SKILLS AND COMPETENCIES:

• Relevant certification in the areas of functional experience
• Local language: Fluent.
• English: Fluent/ Working Level will be preferred.
• Knowledge of additional language is desirable.
• Formal certification and education qualification in HR domain will be additional advantage.

SAP'S DIVERSITY COMMITMENT

• To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

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Job Segment:Pre-Sales, Cloud, Payroll, ERP, Testing, Sales, Technology, Finance

What Sets Us Apart:

Some of our attributes include:

• We are theVMS market leaderin global spend and in March 2014 were named thetop company in our industryby Forrester Research.
• Multilingual help desk support is available around the clock 365 days a year – in addition to a dedicated Account Services team.
• Not only an industry leader but a thought leader - SAP Fieldglass keeps customers up to date with VMS industry knowledge on our ‘From the Field’ blog and social media accounts.
• We work with the world’s leading companies, including AIG, Verizon, GlaxoSmithKline, Johnson & Johnson, CVS/Caremark, United Airlines, Panasonic, Rio Tinto, Monsanto, and many, many more.
• We are now part of SAP, a market leading enterprise application software company, helping companies of all sizes and industries run simple.

The ideal candidate for this position will be self-motivated, driven for success, customer focused, results oriented; and possess the ability to successfully manage multiple projects. The candidate will also thrive on working within a fast-paced dynamic environment. The ability to work with business users and understand requirements is critical in this role. This position also requires strong customer relationship skills to work with clients and internal stakeholders alike to prioritize integration tasks appropriately.

Solution Design

• Lead business and technical requirement gathering sessions and design workshops on projects with varying complexity.
• Consult with the customer on solutions that create long term customer satisfaction using standard and recommended approaches.

Project Execution

• Create and maintain requirements documentation
• Monitor project tasks and milestones to ensure adherence to the project schedule.
• Analyze large data sets to identify root causes, consult on possible solutions, document issues, test solutions and implement remediation.
• Coordinate, plan and own integration test activities for both unit, systems and customer facing end-to-end testing.
• Participate in preparation and delivery of project transition activities including lessons learned, next phase considerations, client portfolio documentation and solution design presentation.
• Leverage expertise of the Fieldglass integration platform to add value for our customers.

Overall Expectations

• Work on multiple projects simultaneously with differing responsibilities.
• Ensure project status is clearly and concisely reported within project team and Fieldglass management.
• Proactively develop expert level of SAP Fieldglass application/integration knowledge through planned training activities, self-study, and collaborating with internal team members.
• Develop effective relationships with internal and external resources throughout organizational hierarchy.
• Participate in internal cross training initiatives and opportunities.
• Proactively identifies and communicates operational improvements to manager.
• Execute job responsibilities per established company policies, processes, procedures or as directed by manager
• Document and communicate integration lessons learned to integration team and manager for purposes of improving operations and self.

We’re Looking For:

• Strong background with solid applicable work experience in a similar role.
• Bachelor's degree in Computer Science, Information Services, Information Technology, Business Administration or other discipline related to functional work.
• Proven track record of solving complex problems by analyzing variables, recognizing root causes, identifying possible solutions, partnering with team members to determine the best solution and implementing the solution.
• Strong proficiency in Microsoft Office products including MS Project, Excel, PowerPoint and Access. Able to quickly learn specialized software to complete work assignments.
• Exceptional verbal communication skills with ability to state messages in a clear manner by using language that is easy for others to understand, solution oriented and achieves results.
• Active listening techniques to understand issues, requirements, and situations.
• Ability to build effective working relationships quickly with a wide range of organizational levels.
• Strong organizational and time management skills with a demonstrated ability to work independently with a sense of urgency.
• Detail orientated, strong work ethic and dedication to go above and beyond.
• Ability to travel up to 20%.
• Knowledge of SAP, Ariba, SuccessFactors, Concur – integration knowledge is highly preferred but functional also highly valued.
• Familiarity with common integration data and file formats such as XML, XSD, XSLT, cXML, HRXML, csv, etc.
• Understanding of database concepts/structure with some SQL skills.
• Clear understanding and experience working with web services and other technologies used to transport data between systems (i.e. SFTP, FTPS, HTTP, HTTPS).
• Experience with SAML Single Sign On integration.
• Experience working within a small to mid-sized tech company.

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What you'll do

• Lead and guide the unit to highly measurable effectiveness and efficiency
• Ensure continuously high service delivery and operations quality and constantly meet operational KPIs, e.g. 100% data center uptime
• Manage people managers as well as individual contributors
• Foster collaboration and team thinking within the unit, within GCID and with other units in SAP like Facilities management, Security & Compliance, Procurement and Controlling
• Develop the unit to answer future requirements, e.g. use of AI in DC operations and lifecycle management, robotics in data centers
• Adjust supply chain models to navigate changing demand and geo-political supply constraints
• Represent the unit within GCID Leadership team and tightly collaborate with peers in GCID, in particular a very close collaboration and partnership with SAP Cloud Infrastructure L2 unit
• Sponsor, monitor and consult strategic programs on data center, HW lifecycle and sustainability topics
• Represent the unit in Steering committees and executive meetings, e.g. SAP’s Net Zero program
• Manage external service provider service and cost performance and represent SAP at executive levels with providers
• Participate in 24/7 major incident management for GCID and proactively drive executive updates in case of data center-related outages
• Be accountable for budget and HC compliance of the unit and continuously drive cost optimizations
• Be accountable for data center related business cases and their execution
• Represent SAP in external sustainability pacts and executive meetings with regulatory bodies

What you bringThe successful candidate for this job will bring the following experience and attributes:

• Directly led teams and units with >50m€ budget
• Experience managing managers to drive continuous measurable success
• Strong interest and focus on people and team development and performance
• KPI-based cost optimized management of an operations unit
• Experience running strategic programs to successful execution and measurable benefits
• Technology orientation with strong interest in data center and infrastructure technology in a rapidly developing environment
• Ability to translate data center and hardware technology and cost parameters for a cloud business
• Change and turnaround mindset
• Deep customer focus and orientation
• Experience working in different regions and cultures and in leading virtual and geographically dispersed teams (the unit’s data centers sit in 4 different continents)
• Strong understanding of supply chain management principles

Additional stand-out elements in work experience:

• Experience with data center and infrastructure hardware and software technology and operations / lifecycle management
• Service provider management
• Understanding of infrastructure hardware-specific supply chain management and market characteristics
• Experience with environmental sustainability standards like greenhouse gas protocol and their applications to business
• Knowledge in data center physical security and IT related certifications

Job Segment:Cloud, ERP, Data Center, Supply Chain, Supply Chain Manager, Technology, Operations

The Data Services Consultant manages a client portfolio and works with each client to craft a reporting strategy and recommends best practice reports for specific client profiles, industries, or use cases. For client requested custom reports, you will gather business requirements, translate those business requirements into data and design, build the reports or dashboards, and work with the clients to distribute the results throughout their companies. At times, you may be called upon to conduct online or in-person training for clients who wish to learn how to use the reporting tool or learn more about the data model of the SAP Concur solutions. You will also be responsible for updating progress in a project tracking tool. This role gets you very close to the client and can lead to challenging and diverse tasks helping the client better manage their spend.

YOUR TASKS:

• You will collect requirements from clients regarding their business and reporting needs
• You will work with data and develop reports for the clients in IBM Cognos
• You will help clients interpret the reports
• You will make policy proposals to clients based on the reporting to manage their costs
• You will establish reporting strategies with and for clients

ROLE REQUIREMENTS:

• BA/BSc or equivalent experience in Computer Science or Economics
• Good understanding and use of business intelligence solutions, experience in working with large data sets
• Working experience in client facing role is a big plus
• SQL, advanced MS Excel is a plus
• Excellent communication skills
• Strong analytical and problem-solving skills
• Ability to perform under stress possibly on multiple concurrent tasks
• Self-motivated, detail-oriented and team player
• Experience with SAP Concur solutions is a plus
• Fluency in English is a must

Sounds demanding? Don’t worry!

• You will get product training for SAP Concur and training for the relevant tools you will use
• You will be working under minimal supervision, but your colleagues will be ready to support you
• You will be in a team where the focus is on your behavior rather than numbers
• You will be in an environment where your career development matters

Quick facts about SAP and Concur as a solution:

• Serving over 66 million users within 45k clients in more than 150 countries
• Concur is the leader in global travel & expense automation
• SAP continuously rewarded by Glassdoor as one of the best places to work

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Requirements:

- Associate Certification in at least one of the SAP SuccessFactors Suite modules (Employee Central, Employee Central Payroll/Time Management, Recruiting, Onboarding, Performance & Goals, Learning, Succession & Development, and/or Compensation & Variable Pay), and HCM Platform.

- Minimum 3-5 years’ experience in development, implementation, and/or optimization of SAP SuccessFactors Suite.

- Excellent English written and verbal communication skills to effectively work with technical and non-technical colleagues and customers. Additional languages an advantage.

- University undergraduate degree in computer science, engineering, or a comparable field or other comparable experience.

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