דרושים Technical Product Manager Learning ב-Sap ב-Philippines, Maypajo

YOUR FUTURE ROLE

The S-CSM SPM role is a specialist role within the Sales Performance Management (SPM) domain. Its responsibility is to be the primary point of contact for our customers’ stakeholders, including Sales Operations, Finance and IT organizations and stakeholders from multiple levels within our customers’ organizations (from administrators and practitioners to the C-Suite). The S-CSM SPM role requires knowledge that spans from SaaS to incentive management practices

S-CSMs enable their customers’ long-term success through multiple account management avenues. These are some of the core account management practices utilized.

• Working proactively with customers to develop their roadmap to improve consumption and maximizing the value of the customer’s subscriptions
• Complete Relationship Assessments, Outcome Success Plans, initiate tracking, and maintain associated tasks for each account in the portfolio
• Providing leading practice advice and guidance to customers for operating their SAP SPM cloud solutions and related governance
• Understanding customer’s business models, priorities, objectives, and goals to identify potential operational and commercial risks, retain current revenue footprint and look for expansion opportunities
• Developing and executing a proactive “customer first” renewal and expansion plan in conjunction with other internal SAP account team members
• Utilizing commercial and business acumen for commercial queries and to ensure licensing compliance, renewal forecast, and optimized contractual opportunities
• Understanding and leveraging Customer Success services and tools to drive maximum value to customers

YOUR PROFILE

• 5+ years of experience managing complex customer engagements or other customer facing experience
• A self‐starter, with energy, drive, the ability to manage multiple priorities and work independently and problem solve
• Strong oral and written communication skills with the ability to credibly present and communicate recommendations to senior management in organizations.
• Experience in SAP Sales Performance Management solutions, sales operations, incentive management, IT, Healthcare and Financial Services is not required but highly valued
• Experience developing account management plans and with contract negotiations is not required but highly valued
• Project Management certification is highly valued
• Proficiency in Microsoft Office: Excel, PowerPoint, Word, and Outlook
• German Language skills written and spoken
• Bachelor equivalent: yes

We win with inclusion

Specific conditions may apply for roles in Vocational Training.

1.Culture of collaboration: Meet with mentors, make new friends across the globe, and create a thriving personal network.

2.Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.

3.: with the SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs, and career development opportunities at your fingertips.

What you’ll do:

Expected start date:June 2025

Duration:6 - 12 months

Working hours:Part-time - Full-time ( 20 - 40 hrs./week)

This internship will work alongside our SMB Product Marketing team to create and communicate product and competitive messaging for our Small and Midsize Business segment. This role will focus on:

• Competitive Upskilling Project – You will work with a member of our SMB Product Marketing team to execute a competitive upskilling program to increase the expertise of our global sales teams regarding competitors. This will include conducting competitive research, creating messaging and disseminating content to our sales teams in multiple formats
• Product Update Newsletter – You will assist our team in creating and sending upcoming product updates through our monthly SMB newsletter

What you bring:

We’re looking for someone who takes initiative, perseveres, and stays curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

• Passion for marketing and ability to work collaboratively with leadership and other key stakeholders
• Excellent written and verbal communication skills
• Strong people and organizational competencies
• Effective time management and situational adaptability
• Experience with project management, including planning activities, managing plan execution, and keeping stakeholders informed of progress
• Proficient with Microsoft Office (Excel, Word, PowerPoint)
• Attentive to detail: supporting consistency with branding and messaging
• Education: Candidates must currently be enrolled in an undergraduate or graduate degree program that is applicable to the position (Business, Marketing, Communications, or related area)
• Eligibility: Must be currently enrolled, or recently graduated (start date must be within 6 months of graduation date) from a coding academy/bootcamp, apprenticeship, associate, bachelor’s, master’s or JD/PhD program

Atlanta

What you'll do

In your role as a Developer, you will be responsible for the functional area that you are assigned to. You will assess and solve issues in new and existing code, work with high attention to detail, reliability, and efficiency. You will collaborate closely with your team members to ensure success. In your day-to-day, you will:

• Self-motivated and curios to learn with minimum handholding and gain techno-functional expert in the specified area.
• Preparedness to take up remote knowledge transfer sessions from our global development teams
• Provide high-quality solutions to complex problem faced by SAP customers
• Resolve customer reported issues in a timely manner
• Take ownership of work and operate in a globally distributed organization
• Proactiveness to take up additional/new topics
• Articulate technical and functional information clearly for customers and within our organization
• Prioritize tasks, develop detailed designs with estimated efforts and drive topics to completion
• Innovation mindset, continuous improvement and optimization of support activities.
• Ramp-up on AI and Gen-AI to be prepared for upcoming use cases in our road-map

What you bring

If this sounds like you, do you also bring:

• Graduate / Post-Graduate degree in Engineering or Equivalent Degree.
• Total 4-7 years of development/development support experience.
• Proficiency in software design principles and object-oriented design.
• Good knowledge of the ABAP, OOABAP, Data Dictionary, Function Module, OData & CDS.
• Excellent analytical, problem-solving, and debugging skills.
• Working functional and process knowledge of Financials (Preferable).
• Experience of working on S/4HANA releases of FI module (Preferable).
• Excellent written and oral communication skills
• Team player and ability to work successfully in culturally diverse environments.

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What you’ll do:

The Role:

In this role, you will:

· Develop and maintain learning requirements and user stories, decomposing and refining them into epic-level work products for use by IT colleagues.

· Create release notes and perform change management activities as new capabilities are deployed.

· Ensure deliveries integrate usability studies, research, user and customer feedback, and market analysis into product requirements to enhance user satisfaction.

· Define and analyze metrics that inform the success of products.

· Understand SAP SuccessFactors Learning capabilities.

· Develop and execute structured sunset plans, engaging with business leaders and platform stakeholders to align expectations and ensure a smooth transition to alternative solutions.

What you bring:

As a Technical Product Manager for Learning, you will work closely with various learning stakeholders to align on technology requirements. Therefore, you should be fluent in written and spoken English, possess strong organizational skills, and can prepare, maintain, and present recommendations to the Learning Leadership team.

In addition, you’ll bring:

· 4+ years of experience working in an agile development team (e.g., Product Manager, Business Analyst, Scrum Master, Software Engineer).

· A technical background (education or previous positions), such as a BA/BS in Computer Science or a related field, or equivalent practical experience.

· Experience managing learning systems (e.g., SAP SuccessFactors Learning).

· Experience developing enterprise-grade SaaS products, technologies, or platforms.

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Job Segment:ERP, Cloud, Product Manager, Information Technology, Marketing, Technology, Operations

Key Responsibilities – Services Partner Manager

Responsible for the holistic management and representation of the Partner to SAP, and for managing and developing the partner following a disciplined business planning process to expand their partner’s business with SAP.

1. Understands the partner’s basic financial structure and key drivers which influence their business and decisions
2. Develops active and long-term partner relationships across all roles in the partner (executives, sales, marketing, technical, …), and keeps up to date with all changes to the partners’ organization as well as with the changing environment at SAP
3. Assists in presenting SAP opportunities (i.e. new product, new solutions area) in financial terms including potential revenue, required partner investment, break-even, and return on investment to gain partner adoption;
4. Assists partners in building transformational plans to differentiate themselves and add value to customers.
5. Executes on joint annual business planning with partner to ensure proper planning and execution of Sales, Marketing, and Enablement.
6. Proactively prepares and executes on partner/SAP meetings

Revenue Generation and Leadership

Responsible for sales of SAP software licenses with and through partners across SAP’s portfolio and establishing an advisory relationship with the partner and SAP teams.

1. Drives partner execution to revenue commitments to SAP and measures and reports progress
2. Guides partner on the sales landscape and how SAP solutions complement other software and technologies that the partner sells to increase size of opportunities and the partner’s margin
3. Collaborates with SAP teams acting as a strategic liaison between the partner and SAP to ensure effective communications, aligned strategies, and sales successes; ensures partner uses full SAP resources effectively (executives, solution experts, sales, support, field services, etc.)
4. Updates and communicates key partner changes, for example; new partner executives or organizational structure, new SAP solutions authorizations, partner demand generation campaigns, investments, etc. -- to relevant SAP systems and teams (e.g., PRM, ISE’s, Account Executives)
5. Identifies conflicts, align with management on critical cases and escalate as needed

Partner Demand Generation and Pipeline Creation

Monitors partner’s pipeline development; driving to SAP’s expectation of pipeline multipliers, and leveraging SAP marketing and business development resources and tools.

1. Understands and shares relevant demand generation and pipeline creation best practices with partners
2. Supports partner to expand their SAP footprint to the innovation solution portfolio where relevant, and incorporates the new solutions in pipeline building and demand generation plans;
3. Monitors partner’s demand generation plans to align with SAP’s current go-to-market messaging
4. Develops and executes a pipeline development plan to meet partner’s pipeline multiplier goals, net new name goals, and revenue commitments; including setting goals for establishing customer references
5. Assists in meetings with top partner sales people for account planning. Helps to ensure that the partner collaborates to build and execute joint demand generation activities with SAP regional, industry and national Sales, Business Development and Marketing Teams to grow a mutual pipeline and that partners agree to clear account and align plans as to close more business. Supporting the forecast from the assigned partners and being accountable for partner participation, partner business planning, partner portfolio expansion, partner demand generation and pipeline and partner growth.

Experience & Language Requirements

• 8 - 10 years working experience in the software industry
• 5+ years in a partner facing role (ex. Customer Service, Sales, Consulting); experience working at a SAP partner is a ‘plus’
• Business development planning and execution experience in driving sales pipeline, demand gen, and enablement with partners
• Strong analytical competencies
• Effective communication and presentation skills an executive level
• Proven capability to work in a team and collaborate; with independent accountability
• Proven ability to track performance KPIs and metrics that drive reach and scale through and extended partner sales and/or GTM approach
• Clear understanding of Cloud business models and partner economics
• Business level English: yes
• Business level local language: yes

Education

• Bachelor equivalent: yes
• Master equivalent: preferred
• MBA / PhD: no

We win with inclusion

BostonJob Segment:Cloud, ERP, Marketing Manager, Consulting, MBA, Technology, Marketing, Management

Key Responsibilities and Tasks:

• Work closely with business stakeholders to define goals, objectives and requirements
• Flexible management of multiple project activities simultaneously, maintaining strategic view that aligns with the organization North Star
• Align project objectives with the business strategy and IT requirements
• Establish and maintain strong relationships with key stakeholders and partners
• Regularly update stakeholders on progress, challenges, and key developments
• Lead cross-functional teams, including Architects, UX and Operation Experts
• Delegate tasks and responsibilities to team members based on their strengths and project needs
• Ensure effective communication among all team members, keeping everyone aligned and informed
• Execute and monitor critical situations with high visibility

What you bring:

• 6+ years in Project Management role
• Excellent English skills, verbal & written
• Excellent communication, presentation & moderation skills,to effectively engage with stakeholders
• Experience working in a global,virtual team environment
• Ability to lead & motivate, delegate tasks, and manage a diverse group of individuals with different expertise Strong analytical, troubleshooting,and problem-solving skills to quickly resolve challenges and address potential roadblocks
• Understanding of IT systems, infrastructure & technologies, and how they relate to business needs
• Experience in Product Mgr. role and AI is a plus
• Knowledge with pre-sales & sales processes & technologies is a plus
• Experience in tools like Mural, LeanIX & Signavio is a plus

As a E2E Cross Capability Expert for Cross Engineering, Experience & Excellence (CE3) - Customer & Partner - CPIT organization, you will be part of a dynamic unit composed of a high-performing group of professionals in diverse practicals like Architects, UX and Operation Experts, dedicated to driving innovation and excellence across delivery units and board areas.

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Job Segment:Pre-Sales, Cloud, ERP, Project Manager, User Experience, Sales, Technology

Key Responsibilities & Tasks:

In detail He/She:

• has a key role during the Bid Phase of the customer engagement focusing on shaping the overall delivery approach, including methodology, governance, project structure, organization, scoping, estimation and risk assessment.
• has the communication skills to present an effective delivery approach during proposal reviews
• provides leadership to the overall team structure responsible for delivering the Project also providing a partnering role with Customer and/or Partner Project Management teams.
• understands the required alignment between the Company's and the Customer's business objectives, steering the Project activities accordingly.
• is responsible to ensure that all Project activities are performed in accordance to Project Management Methodology, Quality Standards, Reporting and Governance frameworks.
• maintains a clear vision of the Project and the surrounding business environment
• anticipates course of action to proactively manage operational and Business risks and align with both internal and external project stakeholders.
• manages escalations and take accountability for the de-escalation process coordinating recovery activities, negotiations and stakeholders' engagement as necessary
• is a highly effective communicator leads by example.
• coordinates workstreams across various organizations both externally (the Customer, third party providers, sub-contractors) and internally.
• establishes trusted Advisor relationships with Project Executives Sponsors and Stakeholders and is recognized as a driving force in the Project Steering Boards and key project meetings.

Experience & Language Requirements:

• 5 - 7 years of project management experience in SAP environment and in large scale, high risk, or strategic projects.
• Demonstrated experience leading cross functional teams within a formalized methodology.
• Demonstrated expertise in creating and maintaining all project deliverables across the Project Life Cycle such as, project charter, project management plan, status reports, project timesheets, communications plan, budget and schedule.
• Demonstrated expertise in project financial planning and management, ensuring a complete and accurate view is available on request, covering actual data from start to date, and forecast date until Project completion
• Demonstrated expertise in managing Project deliverable reviews and approval processes, within stated contractual timeline; recording of Minutes of reviews and related approvals for deliverables.
• Demonstrated experience in managing issues, scope and quality while bring projects to successful completion within the cost and time requirements.
• Some international implementation experience is required.
• Management experience of medium to large size and multilayered teams is desirable
• Management of remote resources (global delivery or distributed organization)
• Cultural awareness and experience working across different cultures and nationalities
• Strong leadership and people management skills are desirable
• Leading in matrix organization and without formal authority a plus
• Fluent English and Italian
• PMP Certification is a plus