דרושים Client Delivery Manager ב-Sap ב-Japan, Ota

’ll become

Customer Success Manager (CSM) Responsibilities:

As a CSM within the SAP Academy for Customer Success, you will be responsible to:

• Successfully complete a 10-month learning-apply program that enhances your support into the CSM role, a critical customer facing function within our dynamic Customer Success board area.
• Immerse yourself in a multi-dimensional, experiential learning with a focus on digital transformation, global intelligence, human skills, business and technology acumen, solution/industry knowledge, and strategy/tools/process.
• Learn how to drive value across the customer lifecycle through solution adoption and ongoing renewals that foster account expansion.
• Receive onboarding in your local market with on-the-job training and mentoring by a senior CSM professional in the field. You will have the opportunity to work both behind the scenes and directly with customers.

’ll bring

• 2-3 years’ work experience with a proven record of supporting customers and business transformation, preferably from consulting, sales and/or account management that include resolution and escalation management.
• Role Specific Skills: customer value proposition, customer success management, technology solution adoption, customer engagement, relationship building.
• Foundational Skills

There is a high likelihood a portion (4-6 weeks) of the program will be held in San Ramon, California in late Q3 of 2026. This decision will be made in Q1 2026.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our

Please note that any violation of these guidelines may result in disqualification from the hiring process.

demand mode. This entry-level associate will also assist the regional teams with administrative responsibilities and tasks to further optimize the customer engagement, with the ultimate goal of retaining and expanding our customer base

Further responsibilities:

• Help customers on-demand with support and guidance with their SAP cloud products
• Orchestrate with internal stakeholders to help customer unlock value realization

• Utilize the customer success platform Gainsight to manage outreach, track engagement, and ensure timely follow-up with customers
• Drive or contribute to internal strategic projects aimed at scaling Digital Customer Success operations, optimizing processes, or enhancing tools and programs

• Proactively target customers to increase consumption and/or identify cross-sell and upsell opportunities
• Assist customers reactively with inbound inquiries
• Contribute to improve overall Net Promoter Score (NPS) & accelerate SAP’s reference pipeline.

Previous experience working with SAP cloud SaaS solutions like S4 Hana Cloud, Digital Supply Chain, Human Experience Management, Customer Experience, or Ariba would be a plus

Motivation and flexibility to work in a dynamic organization, with the ability to learn quickly and adapt to a fast-changing environment

Excellent listening, written and oral communication skills

This job requires bilingual language proficiency (English/German

カスタマーサクセスマネージャーは、SAPの顧客と連携し、購入済みソリューションおよびサクセスサービスの活用を通じて、価値実現を加速し、ビジネス成果の達成を確実にします。カスタマーサクセスマネージャーは、指定された顧客アカウントに対して、リソースの管理・調整、活動の実行（アカウント戦略の策定、成果達成計画の定義・実行［導入・活用］、アカウント関係管理、課題解決、エスカレーション対応、リード創出によるソリューションやサービスの拡大）を担います。

SAPのファイナンス＆支出管理ソリューション領域は、SAP Cloud ERP、CFOオフィス、調達、Concur、Fieldglass、Tauliaなどの市場をリードする製品群を統合し、Quote-to-Cash、Record-to-Report、Source-to-Payといったプロセス全体をカバーします。CFOの進化するニーズに応えるために設計されており、世界で最も俊敏な企業の財務・業務基盤を支えています。

SAP’s Finance & Spend Management solution area unites market-leading offerings—including SAP Cloud ERP, Office of the CFO, Procurement, Concur, Fieldglass, and Taulia—to deliver end-to-end capabilities across Quote-to-Cash, Record-to-Report, and Source-to-Pay processes. Purpose-built to serve the evolving needs of CFOs, this portfolio powers the financial and operational backbone of the world’s most agile enterprises.

• 顧客と積極的に関わり、SAPソリューションによる生涯価値と成功を実現します。この役割は、価値実現を加速し、重要な活動を調整し、顧客満足度と成長を促進し、解約リスクを最小化します。
• 顧客成果を推進するアカウント戦略・活用計画を策定・実行し、サブスクリプションの更新につなげます。
• 財務・調達分野の顧客経営層と信頼関係を築き、信頼されるアドバイザーとなります。
• データやツールを活用し、顧客のビジネス目標に基づく採用・活用活動を管理します（リレーションシップ評価、成果達成計画など）。
• 顧客アカウントの主要なエスカレーション窓口として対応します。
• コミュニティ連携や拡張機会の特定を通じて、ライセンスやサービスの拡大による継続的な価値と成長を推進します。

• Proactively engage with customers, ensuring they achieve lifetime business value and success with their SAP solutions. This role accelerates value attainment and orchestrates critical activities, fostering customer satisfaction and growth while minimizing churn risk.
• Develop and implement account strategies and consumption plans that drive customer outcomes; and thus, lead to customer renewing their subscriptions.
• Build trusted executive relationships and earn trusted advisor status with customers in finance and procurement domains
• Leverage data & tools to track and manage targeted adoption and consumption activities leveraging customer business objectives, including Relationship Assessments and Outcome Success Plans
• Act as primary point of escalation for customers account issues
• Facilitate community connections and identify expansion opportunities at customer to drive ongoing value and growth SAP footprint through expansion of licenses or services

• 営業、プリセールス、サービス、ソリューション／プロダクトマネジメントで3年以上の経験
• クラウドソフトウェアソリューションおよび提供モデル（特にファイナンス・支出管理ソリューション）で5年以上の経験
• ファイナンス・支出管理のビジネスモデル、戦略、業務プロセスの知識・経験が望ましい
• 顧客の課題に対する対応力、経営層との課題ディスカッション経験
• 商談・契約支援スキル
• 関係構築志向、優れたコミュニケーション能力（口頭・非言語）
• サブスクリプションまたは永続ライセンス型ファイナンス・支出管理ソリューションの更新・拡張・アップセル経験
• 顧客状況に応じたリスク軽減戦略の適用能力
• 学士号または同等の資格必須、MBAまたは関連する修士号が望ましい
• 日本語ネイティブまたはそれに準ずるレベル、ビジネスレベルの英語力

• 3+ years’ experience in Sales, Pre-Sales, Services or Solution/Product Management
• 5+ years’ experience in with cloud software solutions and delivery models, specifically in finance and spend management solutions
• Experience and knowledge of finance and spend management business models, strategies, and line of business processes is preferred
• Responsible for delivery of outcomes of complex and innovative functional issues integrating client needs, strategic business goal of the function and financial objectives involved in directing the implementation and execution of functional business plans integrating functional and financial objectives
• Proven ability to handle difficult customer situations and discuss challenges with customer executives
• Commercial/deal support skills
• Relationship-driven mindset with excellent verbal and non-verbal communication skills
• Experience driving renewals, expansions, and up-sells of subscription or perpetual license-based finance and spend management solutions
• Ability to apply risk-mitigation strategies to customer situations
• Bachelor's degree or equivalent required
• MBA or related post-Bachelor qualification is preferred
• Native or near-native fluency in Japanese and business-level English

プロフェッショナルスキル

• ビジネス感覚
• 複雑な問題解決
• 効果的なコミュニケーション
• 顧客志向
• 信頼構築
• 影響力

一般スキル

• 主要業績指標（ KPI ）
• 人工知能（ AI ）
• SaaS （ソフトウェア・アズ・ア・サービス）
• 技術革新
• SAP クラウドスイートポートフォリオ
• クラウド ERP

ロール固有スキル

• カスタマーバリュージャーニー整合
• アカウントガバナンス
• アカウント戦略
• カスタマーサクセスマネジメント
• 顧客維持
• ソリューション導入戦略
• 顧客拡大
• 関係構築
• 技術ソリューション導入
• 異議対応
• ファイナンス・支出管理領域の専門性
• 調達プロセス最適化

Professional Skills

• Business Acumen
• Complex Problem Solving
• Effective Communication
• Customer Orientation
• Establish Trust
• Influencing Skills

Tech Industry & SAP General Skills

• Key Performance Indicators (KPIs)
• Artificial Intelligence
• Software-as-a-Service
• Technology Innovation
• SAP Cloud Suite Portfolio
• Cloud ERP

Role Specific Skills

• Customer Value Journey Alignment
• Account Governance
• Account Strategy
• Customer Success Management
• Customer Retention
• Solution Adoption Strategy
• Customer Expansion
• Relationship Building
• Technology Solution Adoption
• Overcoming Objections
• Finance and Spend Management Domain Expertise
• Procurement Process Optimizatio

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our

Please note that any violation of these guidelines may result in disqualification from the hiring process.

カスタマーサクセスマネージャーは、SAPの顧客と連携し、購入済みソリューションおよびサクセスサービスの活用を通じて、価値実現を加速し、ビジネス成果の達成を確実にします。カスタマーサクセスマネージャーは、指定された顧客アカウントに対して、リソースの管理・調整、活動の実行（アカウント戦略の策定、成果達成計画の定義・実行［導入・活用］、アカウント関係管理、課題解決、エスカレーション対応、リード創出によるソリューションやサービスの拡大）を担います。

SAPのファイナンス＆支出管理ソリューション領域は、SAP Cloud ERP、CFOオフィス、調達、Concur、Fieldglass、Tauliaなどの市場をリードする製品群を統合し、Quote-to-Cash、Record-to-Report、Source-to-Payといったプロセス全体をカバーします。CFOの進化するニーズに応えるために設計されており、世界で最も俊敏な企業の財務・業務基盤を支えています。

SAP’s Finance & Spend Management solution area unites market-leading offerings—including SAP Cloud ERP, Office of the CFO, Procurement, Concur, Fieldglass, and Taulia—to deliver end-to-end capabilities across Quote-to-Cash, Record-to-Report, and Source-to-Pay processes. Purpose-built to serve the evolving needs of CFOs, this portfolio powers the financial and operational backbone of the world’s most agile enterprises.

• 顧客と積極的に関わり、SAPソリューションによる生涯価値と成功を実現します。この役割は、価値実現を加速し、重要な活動を調整し、顧客満足度と成長を促進し、解約リスクを最小化します。
• 顧客成果を推進するアカウント戦略・活用計画を策定・実行し、サブスクリプションの更新につなげます。
• 財務・調達分野の顧客経営層と信頼関係を築き、信頼されるアドバイザーとなります。
• データやツールを活用し、顧客のビジネス目標に基づく採用・活用活動を管理します（リレーションシップ評価、成果達成計画など）。
• 顧客アカウントの主要なエスカレーション窓口として対応します。
• コミュニティ連携や拡張機会の特定を通じて、ライセンスやサービスの拡大による継続的な価値と成長を推進します。

• Proactively engage with customers, ensuring they achieve lifetime business value and success with their SAP solutions. This role accelerates value attainment and orchestrates critical activities, fostering customer satisfaction and growth while minimizing churn risk.
• Develop and implement account strategies and consumption plans that drive customer outcomes; and thus, lead to customer renewing their subscriptions.
• Build trusted executive relationships and earn trusted advisor status with customers in finance and procurement domains
• Leverage data & tools to track and manage targeted adoption and consumption activities leveraging customer business objectives, including Relationship Assessments and Outcome Success Plans
• Act as primary point of escalation for customers account issues
• Facilitate community connections and identify expansion opportunities at customer to drive ongoing value and growth SAP footprint through expansion of licenses or services

• 営業、プリセールス、サービス、ソリューション／プロダクトマネジメントで8年以上の経験
• クラウドソフトウェアソリューションおよび提供モデル（特にファイナンス・支出管理ソリューション）で10年以上の経験
• 財務・調達分野の経営層との関係構築力・エグゼクティブプレゼンス
• ファイナンス・支出管理のビジネスモデル、戦略、業務プロセスの知識・経験が望ましい
• 顧客の課題に対する対応力、経営層との課題ディスカッション経験
• 商談・契約支援スキル
• 関係構築志向、優れたコミュニケーション能力（口頭・非言語）
• サブスクリプションまたは永続ライセンス型ファイナンス・支出管理ソリューションの更新・拡張・アップセル経験
• 顧客状況に応じたリスク軽減戦略の適用能力
• 学士号または同等の資格必須、MBAまたは関連する修士号が望ましい
• 日本語ネイティブまたはそれに準ずるレベル、ビジネスレベルの英語力

• 8+ years’ experience in Sales, Pre-Sales, Services or Solution/Product Management
• 10+ years’ experience in with cloud software solutions and delivery models, specifically in finance and spend management solutions
• Strong executive presence and relationship building skills, particularly with finance and procurement leaders
• Experience and knowledge of finance and spend management business models, strategies, and line of business processes is preferred
• Responsible for delivery of outcomes of complex and innovative functional issues integrating client needs, strategic business goal of the function and financial objectives involved in directing the implementation and execution of functional business plans integrating functional and financial objectives
• Proven ability to handle difficult customer situations and discuss challenges with customer executives
• Commercial/deal support skills
• Relationship-driven mindset with excellent verbal and non-verbal communication skills
• Experience driving renewals, expansions, and up-sells of subscription or perpetual license-based finance and spend management solutions
• Ability to apply risk-mitigation strategies to customer situations
• Bachelor's degree or equivalent required
• MBA or related post-Bachelor qualification is preferred
• Native or near-native fluency in Japanese and business-level English

プロフェッショナルスキル

• ビジネス感覚
• 複雑な問題解決
• 効果的なコミュニケーション
• 顧客志向
• 信頼構築
• 影響力

一般スキル

• 主要業績指標（ KPI ）
• 人工知能（ AI ）
• SaaS （ソフトウェア・アズ・ア・サービス）
• 技術革新
• SAP クラウドスイートポートフォリオ
• クラウド ERP

ロール固有スキル

• カスタマーバリュージャーニー整合
• アカウントガバナンス
• アカウント戦略
• カスタマーサクセスマネジメント
• 顧客維持
• ソリューション導入戦略
• 顧客拡大
• 関係構築
• 技術ソリューション導入
• 異議対応
• ファイナンス・支出管理領域の専門性
• 調達プロセス最適化

Professional Skills

• Business Acumen
• Complex Problem Solving
• Effective Communication
• Customer Orientation
• Establish Trust
• Influencing Skills

Tech Industry & SAP General Skills

• Key Performance Indicators (KPIs)
• Artificial Intelligence
• Software-as-a-Service
• Technology Innovation
• SAP Cloud Suite Portfolio
• Cloud ERP

Role Specific Skills

• Customer Value Journey Alignment
• Account Governance
• Account Strategy
• Customer Success Management
• Customer Retention
• Solution Adoption Strategy
• Customer Expansion
• Relationship Building
• Technology Solution Adoption
• Overcoming Objections
• Finance and Spend Management Domain Expertise
• Procurement Process Optimization

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our

Please note that any violation of these guidelines may result in disqualification from the hiring process.

She/he is expected to be able to:

• Manage Strategic Customer Engagements directly
• Sponsor of Strategic Customer Strategy
• Defining a Framework on best practices and the CSS Cloud Transformation which supports the Region to deliver customer outcome and to satisfy the important customers
• Liaise and coordinate with regional/global Customer Success/Customer Success Stakeholders
• Pro-active, problem solving, "can-do" attitude and “customer first” mindset
• Ability to de-escalate customers by ordering, structuring, and bringing in the management's attention to a major incident or a problem
  

What you'll do

Sales cycle

• Build credibility / trust with customers.
• Assist the SAP license sales and service sales teams in closing of software or services deals by providing oversight on implementation planning & estimating and coordinating multiple SAP Lines of Businesses and partners as required (Bid Management).
  

Delivery

• Set-up and lead all phases of the project lifecycle, including planning, design, development, testing, implementation, documentation, training, and closure.
• Work with Customer Stakeholders, Partners and SAP Management to effectively manage and lead projects to ensure successful completion and significant impact on customer business KPI.
• During implementations, manage overall services relationship, steering committee and project office, between customer, partner and SAP to ensure that projects are delivered on-time, within budget and with the highest levels of customer satisfaction through billable consulting.
• Manage expectations on the development of solid project plans, with milestones and clear deliverable (in IT and business terms), handling risks, issues and objections.
• Select, direct and develop your team members in accordance with the project goals.
• Willingness to travel also internationally.
• Oversees the customer engagement journey and ensures effective governance and alignment across multiple internal and external stakeholders such as SAP Services, SAP Product support, Partners and customer’s System Integrators or other Hosting Partners.
• Actively oversees and drives cloud transformation agenda with key client stakeholders.
• Maximize the customer success by helping to manage complexity, ensure stable operations, mitigate risk and lowering total cost of operation, support customers on their journey to the intelligent enterprise.
• Continually tries new and better ways to do things and actively brings a broader lens of customer and risk management into their decision making.
• Perform administrative tasks required to manage the engagement (staffing, reporting & controlling).
• Actively participate in the governance meetings with customers and other SAP stakeholders (extended account team) and provides direction to the teams on delivery.
• Ensures effective end-to-end customer engagement and governance is applied across including commercial arrangements (costs and profitability), customer expectations, delivery team success, customer reporting.
• Enable delivery teams to Deliver best through proactive mindset and de-escalate critical customer situations.
• Enable regular customer satisfaction feedback.
• Enable SAP delivery teams to protect and grow engagement scope, leverage and cross-sell opportunities and manage commercial change requests.
• Participate in team-internal knowledge sharing and coach other team members.
• Effectively communicate complex ideas and persuade clients to adopt the recommended solution.
• Provide consultative expertise to the client, including guiding clients through key decisions and tradeoffs to maintain project scope and timeline.
• Provide updates on client statuses and escalate issues while maintaining control of the project.
• Stay organized and deliver on commitments, including updating any project tracking systems, maintain data hygiene and fulfilling administrative responsibilities.
  

Value creation

• Create long term value roadmaps and plans with customer to achieve customer business objectives.
• Analyze and execute on strategic projects, build consensus among project stakeholders, ensure alignment of project tactics with corporate strategy and communicate project goals at a strategic level as well as actively identifying and developing more business opportunities.
• Oversees the customer engagement journey and ensures effective governance and alignment across multiple internal and external stakeholders such as SAP Services, SAP Product support, Partners and customer’s System Integrators or other Hosting Partners.
• Maximize the customer success by helping to manage complexity, ensure stable operations, mitigate risk and lowering total cost of operation, support customers on their journey to the intelligent enterprise.
  

What you bring

• Master's degree, preferably in finance, commerce, engineering, information technologies, computer science, MBA or equivalent
• Excellent knowledge of project management methodologies. SAP methodologies (including SAP Activate and SAP Solution Manager)
• Proactive attitude in managing stakeholder satisfaction to position and secure customer success
• Demonstrated ability to command the attention and respect of senior level leaders and confidently make presentations to large and executive audiences
• The candidate must possess experience managing a number of internal and external stakeholders, so interpersonal skills and abilities will be vital to succeed in this role
• Team oriented: ability to build strong relationships at every level of the organization. Being a strong motivator who knows how to influence others to deliver consistently their best work
• Excellent written and verbal communication and presentation skills – fluent in English, another language, is beneficial
• PMP certification or other project management certifications are desirable
• Results-driven / Self-organized / Decision making
• Knowledge of one or more functional business processes (Logistic, Finance, etc.)
• Experience in Client-facing/Service roles
• Exceptional written and verbal Communication skills with fluent German and English
• Proven Presentation skills
• Team Player
• Strong technical aptitude and ability to understand technical concepts quickly
• Ability to prioritize and manage workload to meet deadlines and budget
• Virtual global team management
  

Work Experience:

• Proven project management experience at a consulting / system integration company
• Ideally 12+ years project management experience (SAP software) with numerous large scale implementations (> 5 Mio. $)
• Demonstrated ability to scope, structure and manage medium- to large scale, medium to high complex projects with modern delivery mixes on time, on budget and within quality criteria that maximized business benefits for customers
• Demonstrated experience in managing, aligning and working with various levels within a customer organization (project, business, executive) as well as different parts of large global organizations
• Excellent customer focus / Networking / Relationship Building
• Results-driven / Self-organized / Decision making
• Knowledge of one or more functional business processes (Logistic, Finance, etc.)
• Fluent German and English

Job Segment:Cloud, ERP, Regional Manager, Testing, Program Manager, Technology, Management

Expectations and task of the job:

As TQM, you will be responsible for the following tasks:

• Understand the customer's solution landscape and business processes
• Acquire the role of a trusted advisor inside the customer organization
• Create detailed engagement and service delivery plans and drive their execution
• Understand SAP premium engagement’s services and methodologies
• Conceptualize, execute and track projects that are in line with our organizational framework
• Coordinate involvement of SAP Support resources onsite and in the back office
• Identify top issues, define action plan accordingly and drive the resolution process
• Report to management and executive level

Skills and Competencies:

• Bachelors Degree or equivalent
• SAP Technology/ Basis, Application experience
• SAP consultant or development experience (SAP　Project Manager or Operation manager experience preferred)
• Excellent customer / escalation management skills
• Proven ability to work with customers on project- and senior management level
• Japanese native
• Fluency in English

TQMとして、以下のタスクに従事していただきます。

• お客様のソリューションランドスケープ、ビジネスプロセスを理解する
• SAPやSAPに関連するトピックにおいて、お客様より信頼される技術的アドバイザ
• SAPプレミアムエンゲージメントのサービスプラン(実行計画)の作成および提供
• SAPプレミアムエンゲージメントのサービスおよびサービス方法論を理解する
• お客様プロジェクトや運用状況を鑑み、DBSサービスチームとの協業、連携
• SAPコンサルタント、サポートコンサルタントとの協業、連携
• 最重要課題管理、解決管理
• お客様、SAP DBSマネジメント、エグゼクティブへの適切なレポートおよび共有

スキルおよびコンピテンシー:

• 大卒以上
• SAPテクノロジー、ベーシスまたはアプリケーション知識およびいずれかの導入、運用経験
• SAP関連のプロジェクト、運用マネージャ経験（コンサルタント、開発経験でも可）
• お客様との関係管理および、SAP社内関係者とのエスカレーション管理
• コミュニケーション能力（お客様のプロジェクトチーム、シニアマネジメントレベルとの建設的な議論、会話ができる）
• 日本語（ネイティブ）
• 英語(業務の会話が可能なレベル)

​

Job Segment:ERP, Cloud, Quality Manager, Information Technology, IT Manager, Technology, Quality

As an Application Service Manager you will:

• Be responsible for ensuring that the services provided to customers meet the highest standards of quality. You will work to create a seamless and efficient customer experience by coordinating various aspects of the engagement. ( Promote service quality excellence and one-stop CAS experience)

• Continuously look for ways to optimize and improve the services provided to customers. You will proactively identify & engage areas for innovation and adoption of new technologies or methodologies that can enhance the customer experience through SAP solution and/or services. ( Point out proactively optimization, innovation, adoption and potential improvements to customer )

• Work to create and maintain a success service plan, outlining the resources, activities, and timelines required to deliver the service successfully. You will be responsible to build with the customer their CAS journey, discussing about their contracted application/services, and how to better achieve it. ( Service Plan Creation & Maintenance)

• Play a key role in driving customer engagement and (upselling) CAS Offerings. They will work proactively to identify opportunities for cross-selling and up-selling, collaborating with other teams to expand the customer's use of SAP's Portfolio & Services. ( Driving CAS engagement as a trailblazer and up-sell SAP’s products and service portfolio)

• Be responsible for ensuring the successful execution of the CAS engagement, including meeting margin and revenue targets, exceeding customer expectations, and achieving high levels of customer satisfaction. ( Executing the service successfully)

• Collaborate closely with other SAP stakeholders, including those involved in ECS, MaxAtt and Preffered Success contracts or any active service contract to the customer, to ensure alignment and coordination across all aspects of the customer engagement. (Be aligned with other SAP stakeholders and current contracts)

• Be the central role in orchestrating communication throughout the entire engagement, ensuring that all stakeholders are informed and engaged. (Orchestrate communication end-to-end in the engagement)

• Oversee & Lead the entire customer lifecycle, including transition, onboarding, stabilization, operations, and offboarding. You will be responsible for managing the budget, ensuring service quality, and driving growth throughout the engagement. (Managing the CAS engagement across the customer lifecycle)

• Be responsible for creating and maintaining the operations manual to ensure consistency and efficiency in service delivery. ( Operations Manual Creation & Maintenance)

Experience Required

• Previous experience in Application Management Services (AMS) engagements
• 8+ years of hands on delivery experience in at least one SAP Solution Area(e.g - S/4 Hana – FI, MM, SuccessFactors, BTP…)
• Experienced in SAP Implementation Projects / Project Management and/or Managed Services
• 5+ years of experience in a customer facing role(s)
• Team motivation, availability to join global team meetings and to actively collaborate on global initiatives
• Bachelor's degree in IT & Business Management, Engineering or a related field