דרושים ב-Sap ב-Japan, Osaka

Responsibilities:

• Drive technical resolution of long running outages
• Drive technical resolution of outages related to critical and escalated customers
• Preparation and driving of action plan to de-escalate situation related to Outages and RCAs
• Drive action plans to prevent recurring outages
• Take necessary steps to address the Global escalations.
• Drive internal initiatives or projects or reporting
• Outage duration analysis
• Support leadership team with outage and RCA related info specific to customers and regions

Tasks

• Validate action plans for long running outages and outages for critical / escalated customers
• Review Find & Fix guides and ensure it remains up to date
• Join bridge calls for long running and critical outages
• Facilitate Critical Incident Management lessons learnt meetings
• Participate in regular regional cadence
• Resolve critical incidents
• Ensure standardization of processes followed for outage handling
• Analyze customer and stakeholder feedback and define action plans
• Own continuous improvement framework for Availability Management and drive resolution of impediments by defining suitable countermeasures
• Presentation to senior management on incident trend, analysis and action plan
• Coordination of international teams in global projects / crisis handling / de-escalation initiatives
• The expectation is that the role does not only concentrate on Basis / application issues but can own incident resolution and RCA end-to-end and work together with other teams and functions to resolve incident

What you bring:

• SAP Basis / HANA certification and experience
• Experience in a Senior position in the operational business
• Solid knowledge in IT and solution
• Experience in customer interaction
• Experience in working in a virtual set-up involving teams spread across globally
• Experience in decision making within own area of responsibility / project
• Expert level verbal and written English communication
• Experience of coordination across teams and lines of business to solve problems
• Experience with Service Now will be an added advantage

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: Senior Solution Sales Executive- HCM Midwest

What You Will Do:

• Territory Ownership: Own, analyze, and prioritize your territory to ensure effective time management and sales execution.
• Master SAP HCM: Become an expert in SAP’s unified HCM solutions and communicate the compelling value they offer to customers.
• Build Client Relationships: Cultivate deep, trust-based relationships with key decision-makers and HR leaders, creating lasting partnerships.
• Sales & Business Development: Create and implement strategic sales initiatives to increase SAP HCM awareness and grow your sales pipeline.
• Prospecting & Opportunity Development: Drive proactive outreach to your assigned accounts, identifying and developing viable sales opportunities.
• Executive Engagement: Gain access to and build relationships with C-suite executives, driving alignment with SAP’s HCM solutions.
• Lead Sales Cycles: Take charge of complex sales cycles, working with internal teams (Pre-Sales, Product Management, HCM Transformation, etc.) to enhance the value SAP brings to customers.
• Achieve Targets: Consistently meet and exceed your sales goals.
• Travel: Travel required for in-person engagements

About You:

• Focused: You prioritize and focus on what matters most to drive sales success.
• Resourceful: You know how to navigate complex sales processes and build strong customer relationships.
• Proven Success: You have a track record of successfully selling sophisticated, enterprise-level solutions.
• Team Player: You thrive in a collaborative, team-selling environment, working closely with internal and external stakeholders.
• Daring: You embrace challenges and approach opportunities with a creative, innovative mindset.
• Continuous Learner: You are committed to professional development and staying on top of the latest trends in HCM and cloud technologies.
• Confident: You have the self-assurance to engage C-level executives and make impactful decisions.

About Your Background and Qualifications:

• Independent Judgment: You demonstrate strong independent judgment, initiative, and leadership in your approach to sales.
• Communication Excellence: You possess outstanding written, verbal, presentation, and negotiation skills that help you connect with customers and close deals.
• Proven Sales Success: You have a proven track record of selling to large, complex accounts, working with C-level executives, qualifying prospects, solving business challenges, and driving customer success in the HR space.

We win with inclusion

ChicagoJob Segment:Sales Management, Pre-Sales, Senior Product Manager, Compliance, Equity, Sales, Operations, Legal, Finance

You will design and implement functions in cooperation with our solution experts and customers. In our team you will be end-to-end responsible for your projects, this could be back end, front end, web application, data and application integration, as well as cloud application deployment.

You are a team player, passionate to develop secure applications and enjoy finding software weaknesses. Working in our Scrum team, you will be part of a dynamic, creative and open environment, in which you will be end-to-end responsible for your projects.

Role Requirements

You demonstrate a high sense of ownership and readiness to take responsibility. We will support you and provide the space to drive projects and give you the opportunity to grow.

• Degree in Computer Science, IT or equivalent experience in cloud development
• Good understanding of cloud architecture and cloud engineering principles
• 2+ years in-depthservice/application development experience for cloud solutions
• Proven programming skills, ideally PHP or another object-oriented language
• Good communication skills in English and German (desirable) and a collaborative attitude

Desirable

• Experience with microservice architecture or Kubernetes
• Experience with UI-design and UI5 web components

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Job Segment:Cloud, ERP, Test Engineer, Testing, Software Engineer, Technology, Engineering

About Delos Cloud

Delos Cloud, a start-up founded by SAP, strives to deliver a sovereign cloud platform for the digital transformation of the German public sector. The platform is an essential component for the implementation of the German Administrative Cloud Strategy (DVS) in compliance with all relevant data protection, IT security, and secrecy requirements of the BSI. Delos Cloud is a trusted partner of the federal, state, and local IT service providers and complements their service portfolio. Therefore, you will find exciting and varied tasks in an innovative and meaningful environment. For more information, please visit: www.deloscloud.de.

What we offer

• A flexible work environment that promotes a healthy balance between personal and professional life

• Excellent development opportunities

• Competitive salary and various employee discounts and vouchers

• Flexible working models such as working from home flexibility as well as time-off models

• Flexible mobility programs (e.g. company car policy, JobRad, etc.)

• In the office: free lunch, water, excellent coffee, and opportunities for outdoor sports activities

• Additionally: Company pension plan, share participation options, working time account, etc.

• Intense onboarding, incl. personal buddy

• Our culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best.

• We believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.

• We ultimately believe in unleashing all talent and creating a better and more equitable world.

What you'll do

• Development and implementation of the entire enterprise architecture for our sovereign cloud with focus on technology/infrastructure
• Analyze technology and business requirements to create architecture roadmaps.
• Collaborating with corporate units to achieve strategic business goals.
• Identification and evaluation of technological innovations as part of a design review board to be developed to increase efficiency
• Ensure compliance with regulatory requirements and security standards
• Monitoring and further development of architecture designs and implementation processes

What you bring

• Completed studies in computer science, business informatics or a related field
• Several years of experience in enterprise architecture management or IT architecture for cloud solutions
• Deep knowledge in cloud technologies, IT infrastructure, tools for integration in the company
• Very good understanding of Microsoft Azure architecture and complex cloud services and cloud architectures.
• Knowledge of enterprise architecture principles, such as TOGAF
• Ideally sound knowledge in the use of EAM tools, such as SAP LeanIX or business process modeling with SAP Signavio

• Fluent German and English language skills

• Relevant certifications, such as Azure Solutions Architect Expert, SAP LeanIX Practitioner, TOGAF Enterprise Architecture

We win with inclusion

Our culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At Delos Cloud, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

Job Segment:Information Technology, IT Architecture, Developer, Architecture, Solution Architect, Technology, Engineering

What you`ll do :

In the role of an ABAP Developer

• You will get involved in designing, implementing, and testing of solutions, in an innovative environment with openness for new technologies.
• You show initiative and drive topics to resolution in a high level of quality, speed, reliability, and efficiency.
• You create technical specifications of programs and interfaces based on functional specifications provided.
• Think independently and apply effective problem-solving skills.
• You will be involved in and will shape the full software development cycle, from discussing requirements with our stakeholders, over design, implementation, quality assurance, roll-out, customer support to bug fixing.
• You will also collaborate with cross-functional, international teams and Lines-of-Business.
• You will be at the forefront of innovation, driving the success of SAP's Private Cloud offerings from inception to ongoing support. A high degree of variety means that the development tasks will never become just a daily routine. This is also a unique opportunity to make a significant impact and shape the future of our strategically significant services.

What you bring :

• Bachelor's degree or equivalent in Computer Science, Business Informatics, Engineering, or related field.
• Excellent skills in SAP ABAP and ABAP OO programming languages.
• Extensive knowledge and hands-on experience with SAP Netweaver ABAP syntax (7.3x and above).
• Good understanding and safe handling of Git and related tools and processes.
• Excellent communication and presentation skills in English, written and spoken. German is a plus.
• +5 years of professional experience.
• Knowhow and experience with SAP’s Cloud programming models (RAP, CAP is a plus).
• Knowledge of the development and the architecture of client-side web. frameworks with JavaScript, TypeScript, HTML and CSS is an advantage.
• Knowledge about SAP’s Global License and Compliance Program is a plus.

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Job Segment:Cloud, ABAP, ERP, Developer, Web Design, Technology, Creative

What you'll do:

As an IT Technology Senior Consultant, you will be responsible for:

• Driving improvement projects / initiatives in Event Management area which includes proactive monitoring topics, monitoring & alert processing enhancement initiatives, validation + adaption of new technical solutions etc.
• Maintenance and management of monitoring environment by providing technical expertise and support.
• Presentation to senior management on service delivery, improvement initiatives, projects etc.
• Planning, setup, implementation and operation of SAP technologies achieving ambitious SLAs
• Proper documentation, definition of technical operational concepts and guidelines for the implemented SAP landscapes and roll out of this information/knowledge to the team
• Coordination with global delivery team / crisis handling / de-escalation initiatives
• Driving war rooms for critical escalations

What you bring:

You will need to be

• BE / B.Tech / MCA from a well reputed institute
• 12+ years of experience in SAP BASIS,HANA
• SAP NetWeaver Certified Technology Consultant/ SAP HANA Certified
• Project member in a large environment and able to work effectively in big and virtual teams.
• Capable in technical documentation and creation of knowledge-based assets (KBAs)
• Customer centricity
• Continuous learner and faster adopter of new technology / process
• Analytical and solution-oriented thinker
• Expert grade communicator with good networking skills
• Willing to work during APJ / EMEA working hours

We are looking for someone who has

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古くからのSAPをご利用くださっているお客様も多いため、ご提案するのは決して簡単ではありませんが、SAPの総合力を体感し大きなビジネスができるのが一つの特徴です。

• 日本を代表するような製造業を担当
• 大企業の変革のダイナミズムを感じられる
• エグゼクティブを巻き込んだ大きなビジネスプランの作成とExecution
• グローバルを含む部門間を超えた連携プレイでSAPの総合力を体感

必須スキル・経験-

• グローバル・部門を超えて人を巻き込み、提案チームをまとめる
• お客様やパートナー、社内部門を超えて積極的にコミュニケーションをとる
• 置かれている状況を常に自ら考え、実行していきProactiveにチャレンジできる方

Key Responsibilities

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