דרושים Senior Architecture Advisor ב-Sap ב-Indonesia, Jakarta Special Capital Region

Candidate(s) will be required to work 3 days a week in office/client site as per our Pledge to Flex return to office policy

What You’ll Do

As a Solution Advisor within the SAP Academy for Customer Success, you will be responsible to:

• Successfully complete a 10-month program that strengthens a foundation for a successful customer-facing career at SAP.

• Participate in experiential learning opportunities with colleagues from all over the world and acquire a wide variety of business, industry and SAP solution skills while working with emerging and cutting-edge technologies.

• Receive on-the-job training under the mentorship of a senior Solution Advisor colleague while working with our customers to gain real world experience and acquire the skills necessary to help guide our customers through their Digital Transformation journey.

Solution areas focus:

What You Bring

• 2-3 years of professional experience with a strong foundation in technical and business processes, exposure to relevant technologies/ solutions, and customer-facing skills.

• Technical and business process knowledge, combined with strong complex problem-solving skills, to support solution delivery and operational efficiency through hands-on experience with relevant technologies and industry-standard tools.

• A cooperative and productive approach to working relationships, internally and externally.

• A strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.

• An understanding of AI fundamentals, uses, and ethics, to identify business problems solvable with AI.

• A resilient mindset, embracing challenges with optimism and consistently striving for growth and success.

• Strong Business Acumen, including demonstrated knowledge of business processes and/or industries.

• Proficiency in English to engage with our global network

We are planning a practical and immersive portion of our program, which will likely involve participants spending four (4) weeks, spread across two trips, in San Ramon, California. This experience is designed to provide unparalleled hands-on learning and networking opportunities. *Please note the in-person component is still in the planning phase, and the final decision will be confirmed by the first quarter of 2026. We will ensure that this information is communicated promptly, and that sufficient time is provided for necessary preparations.

During intensive phases of the program, it is critical that all participants are fully engaged and present to ensure maximum learning and success. As such, vacation will not be approved during some critical times of the program.

We win with inclusion

Washington DC

Account-Planning & Architecture Management Responsibilities:

• Support assessment of current customer solutions from SAP and potential areas of opportunity for faster solution adoption & consumption and footprint expansion
• Support development of initial Technical Point of View for customer initiatives
• Engage with customers throughout the customer value lifecycle journey, be an integral member of the SAP account team
• Drive business and IT architecture definition to ensure the consistency, communication, and cooperation with SAP organizations, customer and partners
• Evaluation of requirements and design of business, data, application, cybersecurity and technical architecture domains, according to customer needs
• Provide linkage to SAP product development leadership
• Lead/support the target architecture & customer roadmap development and maintaining alignment with SAP solutions
• Consult customers for the better solution adoption & consumption strategy by cooperating with provisioning and implementation partners

Business Development Responsibilities:

• Create leads based on deep knowledge of customers’ architectural landscape and SAP reference architectures
• Develop personal relationship with customers’ main buyers/stakeholders to be recognized as trusted advisor in all phases in the customer lifecycle

Solution/Industry Readiness Responsibilities:

• Apply SAP portfolio of solution knowledge and SAP-reference-architecture to formulate a customer to be architecture and adoption roadmap
• Define cloud native architecture aligned with hyperscale’s strategy
• Leverage and maintain the customer reference repositories for internal best practice sharing
• Formulate compelling story to articulate business and IT benefits from SAP for business and IT customer’ decision makers

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Job Segment:Cloud, Architecture, Developer, ERP, Product Development, Technology, Engineering, Research

Candidate(s) will be required to work 3 days a week in office/client site as per our Pledge to Flex return to office policy

What You’ll Do

As a Solution Advisor within the SAP Academy for Customer Success, you will be responsible to:

• Successfully complete a 10-month program that strengthens a foundation for a successful customer-facing career at SAP.

• Participate in experiential learning opportunities with colleagues from all over the world and acquire a wide variety of business, industry and SAP solution skills while working with emerging and cutting-edge technologies.

• Receive on-the-job training under the mentorship of a senior Solution Advisor colleague while working with our customers to gain real world experience and acquire the skills necessary to help guide our customers through their Digital Transformation journey.

Solution areas focus:

What You Bring

• 2-3 years of professional experience with a strong foundation in technical and business processes, exposure to relevant technologies/ solutions, and customer-facing skills.

• Technical and business process knowledge, combined with strong complex problem-solving skills, to support solution delivery and operational efficiency through hands-on experience with relevant technologies and industry-standard tools.

• A cooperative and productive approach to working relationships, internally and externally.

• A strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.

• An understanding of AI fundamentals, uses, and ethics, to identify business problems solvable with AI.

• A resilient mindset, embracing challenges with optimism and consistently striving for growth and success.

• Strong Business Acumen, including demonstrated knowledge of business processes and/or industries.

• Proficiency in English to engage with our global network

We are planning a practical and immersive portion of our program, which will likely involve participants spending four (4) weeks, spread across two trips, in San Ramon, California. This experience is designed to provide unparalleled hands-on learning and networking opportunities. *Please note the in-person component is still in the planning phase, and the final decision will be confirmed by the first quarter of 2026. We will ensure that this information is communicated promptly, and that sufficient time is provided for necessary preparations.

During intensive phases of the program, it is critical that all participants are fully engaged and present to ensure maximum learning and success. As such, vacation will not be approved during some critical times of the program.

We win with inclusion

Atlanta

What You’ll Do

· Mature Industry Opportunities: The advisor will focus on converting pipeline opportunities into customer engagements and delivering tailored customer experiences.

· Support Deal Execution: The advisor will differentiate SAP during sales cycles, support post-sale advisory, and build customer references to enhance success realization.

· Support Customer Success Realization: The advisor will support post-sale advisory, executive steering committee meetings, and build and nurture customer references.

Area 1 – Industry GTM Planning & Strategy:

• Focus on current administration goals as levers, and drive an AI and Cloud mindset across the US Federal Defense Industry

• Develop and execute a quality and actionable Industry plan for the North American market in the US Federal Defense Industry

• Quarterly industry business plan review & Global Industry Business Unit coordination

• Enable Sales, Marketing, Inside Marketing & Sales, and other team members on what it takes to differentiate by industry, both within SAP and externally with industry influencers and partners

• Develop compelling industry-specific content for North America in support of the 5 areas

Area 2 – Drive Awareness & Generate Demand:

• Development of SAP's brand in the industry through thought leadership, content creation, appearances in industry events, articles and social & traditional media interviews, etc.

• Create and nurture industry customers and communities such as America’s SAP User Group (ASUG)

• Get doors open. Build new connections and qualified pipeline opportunities in the US Federal Defense Industry

• Execute with Marketing on events, social, and digital plans, utilizing your network and customer relationships

• Provide Industry advisory for account planning

Area 3 – Mature Industry Opportunities:

• Accelerate pipeline opportunity conversion to qualified customer engagements

• Develop industry-specific account strategies to include public cloud (SaaS) business solutions and AI-embedded solutions.

• Deliver industry-specific customer experiences and assist in special projects to include AI hackathons, change management workshops, and more.

Area 4 – Support Deal Execution:

• Differentiate SAP by industry throughout the sales cycle to increase win rates and grow deal sizes

• Advise and assist the sales teams to ensure the right industry message is delivered in deal engagement and execution deliverables like RFP Responses, Business Cases, Product Demos, industry solution architecture, etc.

• Lead customer executive conversations

• Support post-sale advisory and Executive Steering Committee meetings for top accounts in the plan

• Support the US Federal Defense Industry Customer Advisory Councils and Networking

• Build and nurture customer reference

What You Bring

· 15+ years of relevant US Federal Government industry experience preferred, either as a senior leader or an operational consultant implementing solutions into the US Federal Government industry, AI program experience a plus

· 5+ years of application solution/product experience (preferably SAP) within the Federal Government Defense industry

· Business Development and/or Management Consulting experience

· Comprehensive understanding of the current US Federal Government Industry

o Knowledge of Federal and Defense policy, regulation, and standards

o How technology needs to support all the above positions in the Federal Government Defense Industry

o Full technology lifecycle: from strategic planning and compliance to operational implementation

· Professional Attributes:

o Industry reputation/brand - network of industry relationships. Participation in relevant industry associations is a strong positive

o Experience in a diverse technology landscape and process/technology integration issues

o Must exhibit an executive presence with Proven CxO engagement skills for consulting, selling, and delivering into the US Federal Defense Industry

o Social presence and skills

o Solution selling acumen – ability to differentiate in complex sales including Public and Private SaaS cloud solutions

o Building storylines and high-quality presentations in PowerPoint with a very keen eye for detail

· SAP technology knowledge is a bonus (consulting/presales/solution management is a plus)

· Make a tangible impact on government missions through smarter, faster, more resilient enterprise systems.

· Help craft go-to-market strategies that change how government agencies buy and adopt technology.

· Work alongside a high-performing team that values consultative excellence, innovation, and integrity.

· Opportunities to contribute to shaping national security strategy through innovation

· A collaborative, mission-first culture focused on growth and customer success

Typical Role Expectations

· Key player Subject Matter Expert support to the sales team to assist in the achievement of cloud revenue goals, pipeline growth, and solution adoption.

· Flexible work environment with a culture of trust and teamwork

· Learning never stops

Candidate(s) will berequired to work 3 days a week in office/client siteas per our Pledge to Flex return to office policy

We win with inclusion

Washington DC

What you’ll do:

Key tasks of this role:

• Develop a trusted relationship with key stakeholders and decision makers
• Understand and respond to customer needs bringing the customers value in to focus.
• Define and drive a targeted goal-based support engagement plan to realize key business, proving a Preferred Success scorecard.
• Provide expertise to customers’ use of SAP Cloud solutions, focusing on SAP Cloud solutions.
• Facilitate access to product and functional expertise for certain topic areas e.g. via Empowerment Sessions.
• Provide personalized Quarterly Release Review & Continuous Trend analysis for Risk mitigation to support customer to develop an appropriate strategy that maximizes adoption
• Meet customer expectations by anticipating and orchestrating in the resolution of their top issues, act as an escalation point and collaborate with other departments as needed.

What you bring:

You have a proven record of successful account management, a proactive learner and creative problem solver who thrives in a fast-paced environment. You enjoy interactions that lead to ultimate customer success and satisfaction. You focus on details, particularly with communication, follow-up and documentation and you delight in exceeding customer expectations.

• Customer orientation and focus on quality, as well as skills to interact/collaborate with customer IT and LOB decision makers
• An understanding of IT landscapes and lifecycles with a specific focus on SAP Solutions during transitions, implementations and operations phases for cloud, standalone or Hybrid
• Knowledge of SAP Preferred Success & Cloud Solutions and the included service offerings is an advantage
• Ability to deliver results under pressure, work independently and take ownership of assigned tasks (pro-active driver, results-oriented, pragmatic)
• Excellent communication, enthusiastic, strong work ethic and a positive attitude
• Fluency in English language. Fluency in Italian is also desired

EDUCATION, QUALIFICATIONS AND WORK EXPERIENCE

• Bachelor or Honours Degree an advantage
• Several years’ Customer Success Management or working experience with proven ability in a customer-facing role to work with dedicated customers on project and senior management level
• Fluency in one of the following languages required: Arabic, Italian, French, Spanish, German
• Experience in working in global / virtual teams is an advantage

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What you'll do

This is a customer facing role where you will support the sales teams during entire cycle of a RISE with SAP S/4HANA Cloud Private Edition. Following are the key tasks that this role will perform:

• Present in detail the RISE with SAP S/4HANA Cloud Private Edition service offerings and value proposition to the customers (usually to CIO’s, IT managers, data center managers and SAP Technology staff)
• Support and organize technical responses to RFP / RFI’s.
• Conduct detailed technical workshops with customers to define the “to-be” architecture and plan the migration roadmap together with Professional Services.
• Work closely with the SAP solution architects & customers to map the planned solution architecture into the Private Cloud Edition reference architecture.
• Blueprint customer requirements around HA/DR, Business Continuity, Security & Compliance, networks etc.
• Work to generate pricing and provide ongoing deal support to sales teams.
• Own the technical discussions with the customer on the Private Cloud Edition topic and act as the orchestrator of experts to obtain expertise from Cloud Architecture & Advisory organization as required.

What you bring

• 6-12 years of hands-on customer facing SAP Technology Consulting and/or Presales experience (eg. Basis Admin, DB Admin, Migrations, Upgrades, Business Continuity etc.)
• Bachelor’s / Master’s degree in Engineering or Computer Science, Business Administration required from an accredited university.
• Experience with hosting providers, data centers is a BIG advantage; HANA / Suite on HANA skills would be very helpful but not mandatory.
• Experience working for an enterprise software and/or services vendor necessary
• Very high proficiency in customer communications and presentations is required.
• Good understanding of SAP technologies (releases, platform interdependencies etc.)
• Good understanding of the entire platform stacks (storage, virtualization, hardware, networks etc.)
• Good understanding of RISE with SAP S/4HANA Cloud Private Edition
• Good understanding of SAP Business Technology Platform
• Ability and willingness to undertake customer related travel on short notice.
• English and Bahasa proficiency required

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Responsibilities:

• Develop, maintain, and enhance software-based solutions to achieve improvements in service stability, reliability, and operations
• Act as technical expert during incidents, investigate and solve incidents on a deep technical level.
• Design, implement, and manage CI/CD pipelines to automate software delivery processes.
• Drive root cause analysis and follow-up improvements to prevent reoccurring issues
• Learn new technologies and keep up to date with latest product releases
• Work with tools like Concourse, Jenkins, GitHub & GitHub Actions, Grafana, Prometheus
• Use programming languages like Go and Bash
• You will support our Kubernetes / Gardener deployments, experience in Kubernetes is a plus

What you bring:

• Bachelor’s degree in computer science, Information Technology, or related field (or equivalent experience).
• Proven experience as a DevOps Engineer or in a similar role.
• Strong knowledge of CI/CD tools (e.g., Jenkins, GitLab CI, CircleCI).
• Experience in Programming languages (Golang, NodeJS and/or Python).
• Experience with testing frameworks, test automation, Junit and integration testing.
• Experience with cloud services (AWS, Azure, Google Cloud) and cloud architecture.
• Excellent problem-solving skills and a proactive attitude.
• Strong communication and collaboration skills.
• Familiarity with Agile/Scrum methodologies.
• Fluency both written and spoken in English.

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Job Segment:Testing, User Experience, Cloud, ERP, Computer Science, Technology