דרושים User Assistance Developer Specialist Technical Writer ב-Sap ב-גרמניה

EXPECTATIONS AND TASKS

• Design, develop, and maintain cloud-based applications for Supply Chain Planning using ABAP and HANA.
• Collaborate with architects, product managers, and team members to translate business requirements into technical solutions.
• Ensure code quality, scalability, and performance through best practices and code reviews.
• Contribute to continuous integration and delivery pipelines, fostering a DevOps mindset in the team.

EDUCATION AND QUALIFICATIONS/ SKILLS AND COMPETENCIES

• University degree in Computer Science, Engineering, or a related field.
• Proven track record in ABAP, SQL, and experience with HANA-based development.
• Familiarity with agile methodologies and CI/CD pipelines.
• Analytical thinking, problem-solving attitude, and good communication skills.
• Interest in technology and eagerness to learn and apply new skills
• Supply Chain or ERP Production Planning related business knowledge

WORK EXPERIENCE

5 years+ of experience in software development in the related field. Experience with cloud applications and working in agile teams.

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We win with inclusion

Successful candidates might be required to undergo a background verification with an external vendor.

Job Segment:Developer, Engineer, Cloud, Supply Chain, ERP, Technology, Engineering, Operations

Meet Your Team:

• Dynamic and Innovative: Join a diverse group of forward-thinking developers who are skilled in their fields and committed to using technology to streamline and enhance business operations.
• Collaborative and Supportive: Our team emphasizes collaboration and mutual support, sharing a common goal of maintaining a healthy codebase and delivering high-quality features and services.
• Agile and Adaptive: We are a flexible team that quickly adapts to changing requirements, with agile practices ensuring responsiveness and focus.
• Driven by Impact: Your work will directly affect the efficiency and capabilities of the organization, from foundational tasks like CI/CD improvements to integrating cloud infrastructure

What You'll Do:

• Drive Development Across the Stack: Work hands-on with our monorepo, including Python, Go, TypeScript, and possibly more, addressing needs from backend logic to frontend development.
• Own Your Code: Take responsibility from ideation through development, QA, and support, ensuring seamless integration and quality outcomes.
• Enhance Automation and Integration: Automate hyperscaler account creation and lifecycle management, integrating this data seamlessly across various teams within our large enterprise.
• Drive Continuous Improvement: Contribute to and maintain the health of our CI/CD processes and overall codebase, ensuring efficient production deployments.
• Adapt and Prioritize: Engage in weekly mini-sprints and agile practices to adjust to changing requirements and priorities, consistently delivering value to the business.

What You Bring:

• Expertise in Go and Cloud Technologies: Proficiency in programming and familiarity with cloud APIs and environments.
• Full Stack Capability: Ability to navigate and contribute across the entire technology stack, from backend services to frontend interfaces.
• Agile Experience: Solid background in agile methodologies, thriving in an environment that values flexibility and frequent updates.
• Problem-Solving Skills: Strong analytical abilities and a knack for understanding and improving complex systems.
• Collaborative Spirit: Excellent communication skills and a team-oriented approach, ready to work closely with diverse teams across the enterprise.
• High Standards: Holding yourself and others to high standards when working with production systems.
• English Fluency: Proficient in written and spoken English.

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We win with inclusion

Successful candidates might be required to undergo a background verification with an external vendor.

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Job Segment:Developer, User Experience, ERP, Cloud, Application Developer, Technology

Duration: 5-6 months

Start Date: January 2026

Through the internship, you will get to:

• Learn the cutting-edge technologies in multiexpeience platform and AI driven application development. For example, enterprise mobile services, cross-platform technology, cloud app development, Joule AI for code assistance, and Joule enabled mobile apps.
• Work with the team to create innovative features and implement defined functionality for the new SAP Enterprise AI enabled mobile apps-combined with Joule and Business AI across different platforms.
• Develop features for powerful enterprise-grade native mobile app with SAP Fiori, the new user experience (UX) for SAP software that applies modern design principles, and SAP Joule AI capabilities.
• Collaborate with development team members on best practices, code reviews, internal tools and process improvements
• Be a contributing member of Empowered Product Team (EPT) and with practice of homonized product operation model. - Experiment new ideas and create prototypes for innovations
• Learn homonized product operation model and process for product development and releases.

Skills Required:

• Basic knowledge of cloud computing, UX design
• Innovative Thinking, Team Work and Collaboration.
• Basic skills in Project Management.
• Higher programming language, e.g., JavaScript, Swift, Java, SQL, iOS or Android Development

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our

Please note that any violation of these guidelines may result in disqualification from the hiring process.

The role:

You'll be immersed in an environment that fosters innovation, with abundant opportunities for personal growth and continuous learning.

What you’ll do

• Code, either in Java, Python or Typescript
• Learn and develop your AI knowledge
• Learn new technologies, help the team adopt state of the art technologies and innovate
• Provide inputs and knowledge on the best way forward to build our AI solutions
• Be part of the team: party up with a highly skilled engineer team and work/learn with some of the best engineers in the software industry
• Be part of AI innovation at SAP, where we build the vision for the next generation of SAP products

What you’ll bring

• Love for software development and learning
• Deep software development experience, with main focus in at least one of the following: Java, Python or Typescript
• Ideally we are looking for someone with already some AI knowledge, but most importantly a motivation to learn the topic and become an expert
• Experience building scalable and resilient distributed systems using cloud technologies such as SAP BTP, AWS, Azure, or GCP
• Proficiency with modern web APIs and data serialization formats, including RESTful API design, oData or GraphQL
• Ability to speak and write English fluently is mandatory

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We win with inclusion

Successful candidates might be required to undergo a background verification with an external vendor.

What you'll do :

As Operations specialist you are responsible for:

• Ensuring Day to Day quality service delivery
• Defining and tracking various service KPI and SLA’s
• Deescalating the running escalations
• Working towards automating various day to day operational tasks
• Planning, setup, implementation, and operation of SAP technologies achieving ambitious SLA
• Handling the OnCall duty
• Process improvement on the daily operational activities
• Driving the projects and programs
• Able to coordinate and orchestrate the work between the teams
• Strong collaboration with other units within and outside ECS units

What you bring :

• 9+ year work experience in Basis administration
• 2+ year experience in HANA database technical support

• 5+ years’ experience in service delivery in global teams
• Experience in handling the Managed Service Delivery model.
• Managing the operations and 24/7 delivery unit
• Understanding and working experience in SLA/KPI tracking
• Familiar with ITIL concepts of Service Management, Change Management and Root Cause Analysis
• Understanding of hyperscalers concepts
• Working experience in a global team with 24/7 support
• De-escalation experience on IT incidents and requests
• Management of multiple activities requiring cross team coordination

Nice to have

• ITIL Certification
• Project management experience
• Executive reporting experience
• Able to communicate successfully at different levels of the organization

ABOUT THE TEAM

• Current team size of 50 people
• Global team spread across India, Germany and Mexico
• Diverse and different level of expertise in the team
• Combination of Technical and Operational delivery expert

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We win with inclusion

Successful candidates might be required to undergo a background verification with an external vendor.

CORE RESPONSIBILITIES INCLUDE:

• Contribute to the implementation of global benefits programs and harmonization efforts such as pension governance, time-off, transportation benefits, Perks, and recognition frameworks
• Support vendor assessments, selection, and ongoing management for EMEA region
• Monitor performance metrics to ensure optimal delivery standards and cost efficiency
• Partner with legal, finance, and other teams to ensure compliance with local laws and SAP’s global policies
• Act as a trusted advisor to Total Rewards Relations Managers offering guidance on benefits-related decisions by providing data-driven insights on benefits costs, compliance considerations, and evolving employee benefits designs

YOUR PROFILE

• Bachelor’s or Master’s degree in Human Resources, Business Administration, or a related field.
• 5+ years of experience in Benefits across multiple European countries, with solid hands-on involvement in supporting the design and management of benefits programs
• Experience in managing external vendors and brokers, negotiating contracts, and ensuring high-quality service delivery
• Project management skills and the ability to manage multiple initiatives and priorities in
  cross-functional teams
• Solid knowledge of benefits practices, policies, and legal requirements
• Strong communication and persuasive stakeholder engagement skills in a matrixed, international setting
• Fluent in English, both written and spoken

Yearly bonuses, sick days paid and sick leaves fully refunded, flexible start/end of working hours, contributions to the pension/life insurance, meal vouchers, holidays 5 weeks, educational courses, coaching and mentoring opportunities, free massage, cafeteria plan, free fitness studio, generous shares program, etc

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We win with inclusion

Successful candidates might be required to undergo a background verification with an external vendor.