דרושים Digital Value Advisor ב-Sap ב-גרמניה

What You’ll Do

As a Solution Advisor within the SAP Academy for Customer Success, you will be responsible to:

• Successfully complete a 10-month program that strengthens a foundation for a successful customer-facing career at SAP.
• Participate in experiential learning opportunities with colleagues from all over the world and acquire a wide variety of business, industry and SAP solution skills while working with emerging and cutting-edge technologies.
• Receive on-the-job training under the mentorship of a senior Solution Advisor colleague while working with our customers to gain real world experience and acquire the skills necessary to help guide our customers through their Digital Transformation journey.
  

Solution areas focus:

Knowledge in key areas such as accounting, procurement, and supplier management, focused on boosting visibility, cutting costs, and improving efficiency. (Accounting, finance, quote-to-cash, procurement, supplier managemer)

What You Bring

• 2 - 3 years of professional experience with a strong foundation in technical and business processes, exposure to relevant technologies/ solutions, and customer-facing skills.
• Technical and business process knowledge, combined with strong complex problem-solving skills, to support solution delivery and operational efficiency through hands-on experience with relevant technologies and industry-standard tools.
• A cooperative and productive approach to working relationships, internally and externally.
• A strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.
• An understanding of AI fundamentals, uses, and ethics, to identify business problems solvable with AI.
• A resilient mindset, embracing challenges with optimism and consistently striving for growth and success.
• Strong Business Acumen, including demonstrated knowledge of business processes and/or industries.
• Proficiency in English and Spanish to effectively engage with our global and local network

We are planning a practical and immersive portion of our program, which will likely involve participants spending four (4) weeks, spread across two trips, in San Ramon, California. This experience is designed to provide unparalleled hands-on learning and networking opportunities. *Please note the in-person component is still in the

planning phase, and the final decision will be confirmed by the first quarter of 2026. We will ensure that this information is communicated promptly, and that sufficient time is provided for necessary preparations.

During intensive phases of the program, it is critical that all participants are fully engaged and present to ensure maximum learning and success. As such, vacation will not be approved during some critical times of the program.

Job Overview:

Responsibilities:

• Subject Matter Expert: Be the key advocate for partner digital marketing initiatives, ensuring consistent communication of goals and progress to senior leadership.
• Content Creation and Strategy: Collaborate with content teams to develop engaging and relevant content for web, blogs, email, social media, and paid ads.
• Project Management: Own and track multiple digital marketing projects at once, focusing on business impact and partner experience.
• Enhance the partner digital experience, ensuring seamless integration into SAP’s digital customer journey for optimized engagement and demand generation
• Drive marketing strategy for the partner portal platform, ensuring clear articulation of partner value and consistent positioning in collaboration with the Partner Ecosystem Success and CPIT teams.
• Create and execute global marketing campaigns and enablement materials that promote adoption, usage, and awareness of key portal features, updates, and partner resources.
• Serve as the strategic marketing liaison between marketing teams, translating partner platform capabilities into useful marketing opportunities with our partners as the audience.

Qualifications and skills:

• College degree (marketing or communications discipline preferred)
• 7+ years of relevant experience
• Deep knowledge of partner marketing, including partner programs and execution
• Background in web and/or customer journey work expected
• Strong cross-functional collaboration skills required, with experience
• Strong organizational and multitasking proficiency with the ability to manage several projects at once.
• Excellent writing, presentation and communication skills
• Background in brand marketing or recruitment a plus

We win with inclusion

Seattle
Bellevue

About the role

As a Client Success Manager, you will be responsible for developing trusted relationships with your clients, measured through revenue growth, retention and relationship health. Being part of Client Success means you will have a unique opportunity to join the client on their journey with SAP Concur. The goal is to ensure the client feels supported and achieving their desired outcomes by offering industry insights and best practices. This is a dynamic role where you will identify and hone your unique talents.

Who you are

As a Client Success Manager, you will look forward to:

• Building a territory plan to proactively engage clients throughout their lifecycle
• Developing strong relationships with each client using virtual meetings
• Achieving account retention and revenue goals on a quarterly basis
• Serving our clients and internal resources with integrity
• Developing the ability to speak to industry best practices and SAP Concur products
• Working in partnership with our Sales teams to identify sales opportunities
• Contributing to process development and organizational growth projects
• Opportunities for training in role as well as career development

Preferred Skillset:

• Track record of exceeding targets
• Capable of leading and influencing client meetings
• Asks thought-provoking questions
• Ability to successfully manage internal and cross-functional relationships
• Highly organized and able to manage many activities and deadlines
• Willingness to adapt to change
• Thrive in an entrepreneurial and evolving environment

Get to know us

We live by our values and are committed to demonstrating them:

• Values Inclusion – by creating space for all ideas, encouraging and welcoming team members to come as their authentic selves and acknowledging that diverse perspectives and experiences drive our success.
• Invests in Collaboration – Leaves ego at the door and achieves goals by delivering results with purpose, tenacity, and teamwork. Challenges self and others to think outside the box and aspire for more, while making it a priority to find ways to work better together and maintain trusting relationships.
• Displays Passion - for the work we are doing, and what we have achieved. Committed to continuous learning, growth and the success of our clients.
• Builds and honors Trust – by listening first, being open about failures, seeking to understand, and having honest conversations. Holds self and others accountable for results.
• Makes a Difference – A catalyst for change. One who steps up, take action, build consensus, leads the change and owns the outcome.
• Adaptable when faced with change - acquires understanding and absorbs new information rapidly. Is flexible in one’s approach and comfortable with change Maintains composure and focus under pressure and takes a disciplined approach to clear objectives.
• Demonstrates Empathy – seeks to understand and recognize another person’s reality, aiming to understand their feelings and perspectives, and using that understanding to guide subsequent actions.
• Prioritizes Integrity – Approaches all scenarios with honesty, accountability, and transparency. Does not compromise ethical behaviour regardless of obstacles

Successful candidates might be required to undergo a background verification with an external vendor.

What you'll do:

As the Solution Advisor (Senior) Specialist (f/m/d) with focus on Business Development, you will be the go-to person for any solution or go-to-market questions within the sales team and be crucial part of the Customer Advisory team. You will leverage your deep expertise in Financial Services Industry and SAP solutions to generate demand and support the entire sales cycle, from identifying opportunities to post-sale customer support. Additionally, you will assist customers in expanding their current SAP footprint to maximize value for their organization.

• Identify market opportunities and growth levers and develop tangible GTM action plans. Collaborate with your team of peers as well as with the virtual community of Sales, Customer Advisory, Marketing and Services to prioritize and scale for execution.
• Contribute to demand generation and pipeline build and manage the R4Q demand.
• Act as an influential speaker at industry-specific events and client meetings
• Provide deep solution- as well as FSI-specific expertise to support new sales and adoption for key customers.
• Support the Account Team by delivering solution presentations and events to identify and qualify new opportunities and drive adoption and consumption of SAP solutions.
• Evaluate account qualification criteria to determine further investment in pursuing opportunities.
• Establish yourself as a thought leader within the account team and fine-tune account strategy.
• Collaborate with the team in creating overall themes and competitive differentiation.
• Transition engagement to implementation Partner as well as Services teams effectively.
• Engage with customers to continue selling the vision of SAP solutions and ensure eagerness for renewal.
• Leverage digital assets throughout the customer engagement, including demos, presentations, and other content.

What you bring:

• Excellent communication, relationship building & presentation skills.
• Strong team player, driving results in a dynamic organization
• Disciplined, data-driven decision-making, strong analytical skills together with a high level of innovative thinking, change agility and integrity
• Professional experience with large software/IT organizations
• SAP product as well as Financial Services Industry expertise
• Proficient understanding of SAP, its products and solutions, partners, markets and competition
• Working knowledge of Cloud, Hosted Services, and Software as a Service/Platform as a Service models in the Business-to-Business Environment
• Focus on creating compelling storylines and themes for customer interactions.
• Ability to quickly understand customer business goals and ensure they are at the center of recommended solutions
• Passion and energy in all customer interactions
• Full working proficiency in German and Business English

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Responsibilities

• You will proactively partner with customers to sustainably increase consumption of SAP BTP services, and coordinate activities with the Account Team, by building out a joint outcome-based plan, and drive a mutual understanding of IT-Architecture and business value
• You understand the big picture, deliver expertise with digital transformation, and advise on technical and business architectures.
• You are the primary SAP BTP strategic point of contact and will orchestrate success resources across SAP and customers, leveraging assets of the SAP BTP engagement model.
• You will analyse your customer’s technical needs and execute consumption plans for your assigned customers.
• You will instruct and prepare the customer to make the best use of the solution, in alignment with SAP strategy and roadmap.
• You will be a voice of the customer to internal SAP stakeholders. You will work with colleagues from a broad variety of groups such as Cloud Success Services life-cycle relevant centers of experts, Account Teams, Pre-sales, Product Management groups, Support, Services, Partners, etc.
• BTP-CSP Senior Advisor may also be assigned to fulfill a customer’s premium subscription services.

Role Requirements

• Have 5-6 years of experience working in the IT Industry. Your background could be Software Engineering, Solution Management, Project/Product Management, Project Implementation, Pre-sales, Technical Customer Engagement, Customer Success, Proactive Support Services, Consulting, etc.
• Have excellent understanding of one or more areas of the SAP BTP portfolio: SAP BTP Extension and Integration Suite, Cloud Databases, Cloud Data Management, Analytics Cloud Solutions
• Have a working knowledge of hybrid and cloud-based landscapes and can guide customers on technology architectures and strategies. Certifications in enterprise architecture are a plus.
• Have foundational knowledge of public cloud platforms and providers (e.g. Microsoft Azure, Amazon Web Services, Google Cloud, etc.) • Have professional experience with implementing cloud initiatives
• Have excellent communication and presentation skills. Familiarity with design thinking methodology is a plus
• Communicate proactively and can prioritize efficiently. You have a strong sense of accountability.
• Can manage complex organizational dynamics both internally at SAP, as well as externally with customers and partners.
• Can continuously learn and adapt to the unique business and cultural practices of each region/country. • Have a strong customer service mindset and customer empathy.
• Have a passion for learning new technologies and enjoy problem solving.
• Thrive in a dynamic team-based environment and can guide new team members into the role

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our

Please note that any violation of these guidelines may result in disqualification from the hiring process.

​

We win with inclusion

Successful candidates might be required to undergo a background verification with an external vendor.

Job Segment:Cloud, Supply Chain, ERP, Pre-Sales, Event Marketing, Technology, Operations, Sales, Marketing

Candidate(s) will be required to work 3 days a week in office/client site as per our Pledge to Flex return to office policy

What You’ll Do

As a Solution Advisor within the SAP Academy for Customer Success, you will be responsible to:

• Successfully complete a 10-month program that strengthens a foundation for a successful customer-facing career at SAP.

• Participate in experiential learning opportunities with colleagues from all over the world and acquire a wide variety of business, industry and SAP solution skills while working with emerging and cutting-edge technologies.

• Receive on-the-job training under the mentorship of a senior Solution Advisor colleague while working with our customers to gain real world experience and acquire the skills necessary to help guide our customers through their Digital Transformation journey.

Solution areas focus:

What You Bring

• 2-3 years of professional experience with a strong foundation in technical and business processes, exposure to relevant technologies/ solutions, and customer-facing skills.

• Technical and business process knowledge, combined with strong complex problem-solving skills, to support solution delivery and operational efficiency through hands-on experience with relevant technologies and industry-standard tools.

• A cooperative and productive approach to working relationships, internally and externally.

• A strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.

• An understanding of AI fundamentals, uses, and ethics, to identify business problems solvable with AI.

• A resilient mindset, embracing challenges with optimism and consistently striving for growth and success.

• Strong Business Acumen, including demonstrated knowledge of business processes and/or industries.

• Proficiency in English to engage with our global network

We are planning a practical and immersive portion of our program, which will likely involve participants spending four (4) weeks, spread across two trips, in San Ramon, California. This experience is designed to provide unparalleled hands-on learning and networking opportunities. *Please note the in-person component is still in the planning phase, and the final decision will be confirmed by the first quarter of 2026. We will ensure that this information is communicated promptly, and that sufficient time is provided for necessary preparations.

During intensive phases of the program, it is critical that all participants are fully engaged and present to ensure maximum learning and success. As such, vacation will not be approved during some critical times of the program.

We win with inclusion

Philadelphia