דרושים Sap Ixp Intern - Sales Support Customer Experience ב-Sap ב-צרפת

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our

Please note that any violation of these guidelines may result in disqualification from the hiring process.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our

Please note that any violation of these guidelines may result in disqualification from the hiring process.

San Jose
Palo Alto

The Senior Sales executive role will be key to what we do – You will bring a number of years of successful experience to ensure you understand our customers’ needs and realise the benefits of the investment they make.

Within this role you will:

· As a Team player you will demonstrate and maintain a high level of knowledge about SAP Concur’s products and services, territory, marketplace, competitive offerings and other business issues, customers needs and goals.

Education, Experience & Training required:

· Degree in a business or technical related area of study

· Minimum of 5 years’ experience selling Travel, Employee Spend, ERP or financial solutions in a new business role

· Challenger Sales Trained or equal

· Experience of working with cloud sales would be highly beneficial

· A demonstrable understanding of the cultural differences and issues of working in the are essential

Critical Performance Competencies:

· Keep calm in a fast pace environment with peak periods

· Strategic view to approach top Enterprise companies in the region

· A creative mindset towards Demand generation and pipeline building

· Demonstrates different influence styles as appropriate to situation while maintaining positive relationships

· Builds and maintains trusting relationships with associates and customers

· Effectively transfers thoughts and expresses creative ideas using speech, and listening skills to influences others and gain support

· Adjust to new, different, or changing requirements

· Listens with objectivity and checks for understanding

· Persists despite obstacles and opposition or set backs

· Competitive, high achiever

· Holds self-accountable for results

· Conveys a sense of urgency and drives issues to closure

Value Competencies:

· Accountability for delivering forecast

· Displays passion for & responsibility to the customer

· Hires, develops & rewards great people

· Displays leadership through innovation in everything you do

· Displays a passion for what you do and a drive to improve

· Displays a relentless commitment to win

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What you'll do

Facing the most dynamic times of digital core world wild that creates a new paradigm of information systems, where innovation is always changing and the customer demanding is growing faster than ever, you will have the opportunity to hone your technical skills and expertise in an area of specialization.Main activities expected:

• Learn about relevant SAP and non-SAP technologies (databases, software stacks and infrastructure components)
• Leverages the capabilities of the Business Technology Platform (BTP)
• Providing a creative source of ideas/solutions to address problems
• Supports the transformation towards the Intelligent Enterprise

What you bring

• Fluency in English (both written and oral)
• Good communication and interpersonal skills
• University degree in Informatics, Computer Science, Computer Engineering, or any other related business area is also a plus
• Teamwork oriented
• Basic knowledge in Operating Systems, Databases and Networks is a plus
• Basic knowledge in Authorizations concepts and Systems security topics is a plus
• Proactive, self-motivated, and capable to motivate others
• Willingness to seek for new challenges and step-out of the comfort zone
• Ability to work creatively and analytically in a problem-solving environment

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What You’ll Do

As a Solution Advisor within the SAP Academy for Customer Success, you will be responsible to:

• Successfully complete a 10-month program that strengthens a foundation for a successful customer-facing career at SAP.
• Participate in experiential learning opportunities with colleagues from all over the world and acquire a wide variety of business, industry and SAP solution skills while working with emerging and cutting-edge technologies.
• Receive on-the-job training under the mentorship of a senior Solution Advisor colleague while working with our customers to gain real world experience and acquire the skills necessary to help guide our customers through their Digital Transformation journey.

Solution areas focus:

Knowledge in Supply Chain, Asset Management, Manufacturing, Warehouse Management, or Transportation Management.

What You Bring

• 2-3 years of professional experience with a strong foundation in technical and business processes, exposure to relevant technologies/ solutions, and customer-facing skills.
• Technical and business process knowledge, combined with strong complex problem-solving skills, to support solution delivery and operational efficiency through hands-on experience with relevant technologies and industry-standard tools.
• A cooperative and productive approach to working relationships, internally and externally.
• A strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.
• An understanding of AI fundamentals, uses, and ethics, to identify business problems solvable with AI.
• A resilient mindset, embracing challenges with optimism and consistently striving for growth and success.
• Strong Business Acumen, including demonstrated knowledge of business processes and/or industries.
• Proficiency in English to engage with our global network.

We are planning a practical and immersive portion of our program, which will likely involve participants spending four (4) weeks, spread across two trips, in San Ramon, California. This experience is designed to provide unparalleled hands-on learning and networking opportunities. *Please note the in-person component is still in the planning phase, and the final decision will be confirmed by the first quarter of 2026. We will ensure that this information is communicated promptly, and that sufficient time is provided for necessary preparations.

During intensive phases of the program, it is critical that all participants are fully engaged and present to ensure maximum learning and success. As such, vacation will not be approved during some critical times of the program

THIS POSITION IS BASED IN CAIRO, EGYPT

Our EMEA Core Team provides support to the sales teams in the wider Deal Execution process for services deals throughout Europe with the following three main areas/tasks

1. Deal Support Manager

• Triaging requests to validate and prioritize support requirements
• Provide effective and efficient Deal Support, liaising with requestors to gather the minimum information required to process a deal
• Setting up a deal and quote in the SAP Harmony deal system
• Initiating approval requests for quotes in the Harmony System
• Liaise with stakeholders like Service Delivery, Commercial, Revenue Recognition, Legal, and Business Approvers to facilitate approvals where needed
• Submitting the order form to the customer or opportunity owner for signature using DocuSign after approval

1. Contract Specialist

• Become an expert in the standard Services contracting process for all Premium Engagement and Professional Services offers and be able to advise internal customers as required.
• Completing contracts using state-of-the-art automation for most cases
• Create – with the support of other specialists - larger customer specific potentially non – standard contracts
• Understand Services contracts and be able to advise Sales on any potential issues in the review and approval process, ensuring usage of correct templates, adherence of Business and Compliance rules etc.
• Support change activities to enable a best run Deal Execution and Contracting process in EMEA

1. Projects

• Drive projects to continuously proceed with automation and standardisation in order to speed up the process of contract creation and delivering best value to our customers
• Work with local, regional and global peers to create a great customer experience for our internal and external stakeholders
• Work with peers to establish efficient cross-country support measures

SKILLS REQUIRED

• Strong self-organisation skills - this includes the ability to manage several deals in parallel -across different processing stages- within a given (often challenging) timeline, and all deals to be managed in unison
• profound knowledge of general corporate business practices, commercial contracting regulations and principles
• Strong mindset and willingness to follow internal processes and procedures to ensure all required approvals have been obtained and recorded as per the relevant regulations
• reliability and assertiveness
• an ability to quickly identify risks and issues, providing solutions by suggesting suitable alternatives to solve issues at hand, escalating matters within the business where necessary
• good level of stress resistance, ability to work well, prioritize and remain calm and professional especially under pressure, whilst managing multiple contracts in parallel and meeting tight timelines especially at month and quarter ends
• ability to own and manage a problem, by ensuring it is resolved or concluded as quickly as possible.
• ability to clearly explain outstanding deal or contractual issues to the stakeholders and confidence to participate in unscheduled ad hoc meetings
• Fluency in English, both spoken and written, is a must. Other languages like e.g. French, Turkish, Spanish, Italian and German are beneficial but not mandatory.

Experience required

• Proven track record of successfully working on similar set ups as detailed in the above Job Description
• Experience of working either directly within Sales, Sales Support or Deal Support Operation Functions is preferre

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Job Segment:ERP, Compliance, Sales Operations, Cloud, Sales Support, Technology, Legal, Sales

YOUR FUTURE ROLE

The BDC Customer Success Manager (CSM) role is responsible for developing relationships with technical decision makers in their assigned accounts to ensure broad consumption of the portfolio both within and across application projects through Technical Advisory.

• Empower customer success : Partner proactively with customers to enhance their adoption and sustainable consumption of SAP BDC services, coordinating closely with the Account Team.
• Be a strategic advisor : Guide customers in their digital transformation by analyzing big-picture goals and offering expertise in technical and business architectures.
• Orchestrate resources : Serve as the primary strategic point of contact, aligning SAP and customer efforts per the SAP BDC engagement model.
• Customize solutions : Evaluate technical needs, create consumption plans, and recommend tailored SAP solutions aligned with SAP’s strategy and roadmap.
• Advocate for your customers : Act as the voice of the customer within SAP, collaborating with internal stakeholders across diverse teams and departments.
• Utilize premium services : Deliver exceptional service experiences, including managing premium subscriptions where applicable.

YOUR PROFILE

• Industry and technical expertise : Bring experience from the IT industry—whether in software engineering, project management, pre-sales, consulting, or technical customer engagement. Familiarity with the SAP BDC portfolio (e.g., SAP BTP, Analytics Cloud, Cloud Data Management) and cloud platforms (AWS, Azure, Google Cloud) is highly valued.
• Communication and collaboration : Demonstrate excellent communication and presentation skills, with the ability to navigate organizational complexities and foster cross-functional collaboration. Design thinking knowledge is a bonus.
• Customer-focused mindset : Combine customer empathy with problem-solving drive to deliver outstanding results and ensure customer satisfaction.
• Adaptability and passion for learning : Thrive in a dynamic environment by continuously learning new technologies and adapting to regional business practices.
• Multilingual proficiency : German language proficiency at C1 level or higher is mandatory for this role.

We pride on a work environment that is inclusive and diverse. Every idea and perspective are valued.