דרושים Solution Advisor Senior Specialist Hcm - ב-Sap ב-China, Shanghai

As an EOS Execution Service Specialist - you are responsible for:

• Ensure the execution of planned changes requested by customers are completed as per the activity schedule, tracking, and achieving various ambitious service KPI and SLA’s.
• Immediate execution of customer service request which are critical during special phases of the customer life cycle.
• Quick responses during escalations, ensure no service requests are impacted in the delivery phase, identifying and driving initiatives to improve the customer operations.
• Analyse customer feedback on the service request execution quality and bring about changes in a more structured and time bound manner.
• Drive feedback relevant to procedure and process with relevant teams and drive it to completion.
• Coordinate and orchestrate the work between the various teams with Strong collaboration with other units within and outside Enterprise Cloud Service units.
• Bring in Continuous Improvement Initiatives, to address customer pain points and enhancements in the Service Delivery
• Process improvement initiatives for daily operational activities
• Streamline standard operating procedures by focussing on automation enhancements.

Role Requirements:

• Excellent hands-on experience in one of the areas like SAP Basis, Lifecycle events (Upgrades / Updates). Support Knowledge of products like SAP Cloud-Connector, S4 would be an added advantage.
• Practical knowledge with SAP technologies like SAP NetWeaver, Business Objects, SAP HANA and SAP Sybase Adaptive Server Enterprise (ASE)
• Experience with Managed/Hosting services or SAP Private Cloud or Public Cloud Operations/Support is preferred.
• Working knowledge on SAP Application Security, System Copies, DB export-import, and disaster recovery strategy, client administration is preferred.
• Experience in working with Linux pacemaker environment is added advantage.

The Role:

• Bachelor’s degree or higher in one of the following areas: Computer Science, Engineering, Information Technologies Management.
• 5 to 6 years of work experience as a Technical SAP NetWeaver Consultant (ABAP and Java Basis Administration)
• Working knowledge of Business Object Products (BOBI, BODS etc)
• Working knowledge in UNIX/Linux environment, HANA DB and Sybase ASE databases.
• Basic knowledge of Network and Storage
• Basic knowledge of one or more of the following products are preferred: Content Server, Convergent Charging, MDM, GK Software, OpenText, SAP Cloud Connector, TOMCAT, IDM, SCM Optimizer, SAP Mobile Platform, TREX, Business Connector
• Cloud knowledge (e.g., experience of working in Public Cloud Domains like Microsoft Azure, AWS and GCP)
• Experience working in an international environment, being able to work effectively with international and virtual teams.
• Capable in technical documentation and creation of knowledge-based assets (KBAs)
• Ability to continuously acquire new knowledge proactively and independently.
• Analytical and solution-oriented thinking
• Exposure to the ITIL framework would be beneficial.
• Strong customer service focus with customer first Mindset.

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What You Bring

We are planning a practical and immersive portion of our program, which will have participants spend between 4 and 6 weeks, spread across two trips, in San Ramon, California. This experience is designed to provide unparalleled hands-on learning and networking opportunities. *Please note that this is still in the planning phase, and the final decision will be confirmed by the first quarter of 2026. We will ensure that this information is communicated promptly and that sufficient time is provided for necessary preparations.

During intensive phases of the program, it is critical that all participants are fully engaged and present to ensure maximum learning and success. As such, vacation will not be approved during some critical times of the program.

AI Usage in the Recruitment Process

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: Solution Sales Executive – Client Sales Key Segment

What you'll do:

• Generate demand, manage pipeline, and close opportunities

• Develop opportunity plans containing compelling solution value propositions

• Conduct White Space analysis to identify growth opportunities

• Work with wider account team on sales campaigns

• Manage customer relationships at the solution area/buying center level

• Progress opportunities for move to cloud/expand footprint accounts or accounts which are new to the solution area

• Utilize deep knowledge of how companies operate, business models, strategies, and end-to-end business processes

• Stay informed about SAP’s competition and value drivers

• Build customer participation in relevant SAP communities, programs, and events

• Facilitate collaboration with the partner ecosystem

What you bring:

• Proven track record in business application software sales with overachievement of quota

• 3 – 5 years of experience in sales of business software/IT solutions

• Deep understanding of the solution and solution innovations

• Broad understanding of the SAP solution portfolio and the business processes it enables to drive customer value conversations

• Established relationships with account teams, Customer Business Office (CBO) teams, and relevant geo unit leaders

• Alignment with product/solution management teams and marketing organizations a plus

• Demonstrated success with large transactions and challenging sales pursuits

• Proven contractual and negotiation skills

• Experience driving renewals, expansions, and up-sells of subscription or perpetual license-based solutions

• Knowledge of financial, competitive, regulatory environment

• Excellent verbal and non-verbal communication skills

• Strategic thinker, high degree of creativity and innovation

• Excellent executive presence

• Results-driven

• Strong commercial/deal support skills, especially subscription-based

Skills you’ll use:

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Please note that any violation of these guidelines may result in disqualification from the hiring process.

Seattle
Bellevue

Job Title:

What You’ll Do

Be part of the engineering team located in Bangalore and work in a highly motivated Scrum team. Your responsibility will be to cover all stages and tasks within the entire software development cycle:

• You work as a Senior Java developer in an agile development team according to the agile Scrum methodology.
• You develop microservices based components that will be deployed on the cloud thru SAP cloud Platform. We have experienced colleagues in our team to support you in acquiring the knowledge you need to build up.
• You will focus on cloud qualities (“non-functional requirements” e. g. product standards like security, reliability, scalability, supportability, performance, health check monitoring) building large-scale, highly distributed and fault-tolerant services and processes.
• You take over full end2end responsibility for design, implementation, quality assurance, testing, maintenance, DevOps and support.
• You have a strong customer focus and cloud mindset (“You build it, you run it.”).You adhere to Engineering processes & SLAs, and you contribute to second level cloud customer support together with other locations.
• You cooperate closely with colleagues across functions in your team and with other development teams and will also mentor young talent and guide them in development.
• You constructively contribute to change management, engineering excellence and continuous improvement.
• Experience building generative AI applications backed by advanced prompting & RAG technologies and agentic frameworks.
• Savvy with AI assisted code assist tools
• Work in a forward deployed engineering model for innovation projects
• High quality, service and customer-oriented working attitude.

What You Bring

• Bachelor’s degree in Computer Science, Engineering , or a related field; Master’s degree preferred. Experience level 8+ years with relevant software Development space (Enterprise Application Suites).
• Excellent programming skills (both application and technology), advanced knowledge and experience in in Java backend development. Expertise in Web Services (REST, oDATA) , JPA, JDBC
• Very good understanding of cloud qualities (“non-functional requirements”), e.g. reliability, scalability, supportability, monitoring, and product standards like security.
• Good working knowledge of Spring, Spring-Boot, REST, ORM frameworks like Hibernate
• OOAD, algorithms, data structures, design patterns. RDBMS concepts and Solid foundation with relational database and SQL. OS and runtime experience (Unix, Windows, JVM, Web servers, Servlet Containers).
• DevOps mindset – inherent sense of ownership through the development and deployment lifecycle

• 1 to 3 years of working experience as software developer, preferrable in AI focused cloud application development with Strong skills in building generative AI & advanced prompting
• Experience with open-source agentic frameworks.

• High self-motivation and execution skills: result-driven, ability and willingness to quickly take responsibility and to execute with high quality
• You have a “can-do” attitude and see possibilities where others see challenges
• Strong social skills and team player – consensus building and openness to new ideas and intercultural co-operation. Excellent analytical and root cause analysis /problem solving skills.

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Job Segment:Cloud, Developer, ERP, QA Tester, Testing, Technology, Quality

What You’ll Do

As a Senior/Staff Machine Learning Engineer, you’ll be a technical leader helping architect, scale, and harden SAP’s next generation of generative AI services. You’ll drive both design and implementation of ML pipelines, orchestrators, and agentic workflows—turning foundational model research into secure, production-ready enterprise solutions

Key Responsibilities

• Architect and optimize ML-driven workflows for multi-agent orchestration (LangGraph) across DRP, Experience Builder, and Visual Services.

• Lead technical design discussions, mentor junior engineers, and set engineering standards for reliability and scale.

• Evaluate, fine-tune, and integrate foundation models (text, multimodal, diffusion) through SAP’s GenAI Hub and third-party providers (e.g., Amazon Bedrock).

• Design evaluation frameworks and dashboards for quality, safety, and enterprise trust in generative outputs.

• Partner with product teams to define roadmaps and deliver features that serve Sales, Marketing, Finance, HR, and beyond.

• Collaborate with cross-functional SAP AI teams on shared infrastructure, governance, and interoperability.

• Stay at the forefront of ML/AI trends and bring best practices into the team’s architecture and execution.

Ideal Qualifications

• 6+ years of professional experience in machine learning engineering, software engineering, or applied research roles.

• Deep proficiency in Python and familiarity with Go/TypeScript; experience with distributed systems and orchestration frameworks.

• Strong background in ML/AI, including large language models, embeddings, RAG, and/or multimodal generation.

• Hands-on experience with cloud-native infrastructure (Kubernetes, AWS/Azure) and modern data stores (Postgres, Cassandra, vector DBs).

• Proven track record of delivering production AI systems at scale.

• Strong problem-solving skills and ability to balance innovation with enterprise-grade reliability.

• Experience mentoring engineers and shaping engineering culture.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our

Please note that any violation of these guidelines may result in disqualification from the hiring process.

San Jose
Palo Alto

Key responsibilities include:

As the owner of one or more strategic topics (e.g. Business AI, Business Value North Star), the person will ensure ongoing success by doing the following:

• Orchestrate and directly contribute to the design, creation, delivery and continuous evolution of value-based methodologies, tools and content pertaining to those topic

• Foster the exchange of insights and best practices within Value Advisory through relevant forums (e.g. Best Practice sharing calls)
• Orchestrate and deliver enablement to Value Advisors, SAP employees (e.g. Customer Success, CS&D) and Partners
• Be the go-to person for support requests from the field
• Manage stakeholder engagement and cross-functional collaboration with other teams
• Perform project management and management reporting

As a partner to one or more regional VA teams, the person will support field VAs by doing the following:

• Work with GVA management to partner with, guide, and support relevant regional Value Advisory heads to raise excellence, speed, and adoption across value related topics
• Help drive the evolution and execution of SAP’s Value Strategy at a regional level
• Support customer engagements end-to-end across the customer lifetime through a collaborative hands-on approach with the local teams, especially on leading-edge topics and where complex problem-solving is required
• Continuously foster excellence and raise standards (e.g. quality of deliverables) through coaching and collaboration with local VAs, including by driving the delivery and utilization of value content and thought leadership

YOUR PROFILE

• Several years of experience in Strategy or Management Consulting with leading international firms, software Value Advisory and/or relevant industry positions
• Advanced knowledge of Value Management discipline and methodology across the customer journey, especially business case creation, analysis, and research
• Experience in consultative selling, track record of building and retaining strong customer relationships
• Track record of leading customer engagements, from planning to resource orchestration and leading workshops
• Ability to engage customer stakeholders across various levels, up to C-suite, through effective presentation and communication skills
• Expertise in industry / line of business and ability to apply knowledge of relevant SAP products to customer engagement

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Senior Solution Sales Executive

Responsible for selling a specific set of SAP Customer Experience products and solutions and certain related partner solution(s), typically within a line of business or buying center (CRO/CMO/CSO). Responsible for building and maintaining relationships with SAP's customers, prospective customers, partners -- and for maintaining customer satisfaction. Identifies opportunities and generates demand where SAP’s capabilities in the respective set of SAP Customer Experience products/solutions addresses a customer's business need. Supports efforts to ensure solutions are adopted and value is realized. Responsible for the continuity and expansion of the customer's ongoing business with SAP. Focused on named existing and/or prospective accounts. Maintains customer relationship and influences customers' requirements' specification.

Accountability

• responsible for delivery of outcome of assigned Territory/Oppotunities or areas of responsibility
• internally recognized senior on complex technical and business matters
• works on large, complex activities, using demonstrated creativity and expertise and applying specialist professional knowledge to deliver high quality results / technical solutions
• collaborates in devising long-term concepts
• may include team lead or supervisory responsibilities

Complexity

• contributes independently, resolves complex issues in own specialist area (e.g. cross-functional or cross-country Territory/Oppotunities)
• works independently on topics while setting priorities having sole responsibility
• provides regular Territory/Oppotunities status and updates
• decisions/solutions can enhance essentially current and future design and strategy
• enhance complex systems & processes

Experience

• advanced technical or business skills and special knowledge in one / several areas. (especially business knowledge for Sales/Marketing/e-Commerce/Service).
• individuals with a customer focus have developed the acumen to cultivate and develop lasting customer relations
• typically several years experience with increasing amount of responsibility

Communication

• builds and maintains partnerships with internal and external customers and partners
• experience for customer executive communication and building relationship with them.
• contributes actively to build common ground for cooperation
• communicates clear and conveying processes & policies in a way that others can understand
• communicates relevant messages in a timely manner and with constructive feedback to cross functional colleagues & managers

Role Purpose

To drive cloud revenue growth by aligning customer needs with SAP Customer Experience solutions, providing domain expertise, and articulating value to achieve customer outcomes. The role supports renewals and expansions, fostering long-term customer relationships and successful solution adoption.

Key Responsibilities

include but not limited to:

• Understand customer business goals and desired outcomes, aligning solutions to customer needs
• Partner with account owners and involved Partners to position value through solution-specific sales motions
• Build a healthy pipeline aligned with customer needs, leveraging Partners to drive booking, retention, and expansion
• Orchestrate and bring domain expertise to support key sales motions, aligning customer expectations between license sales and Partner services
• Articulate the expected value to customers, securing paths to future success and ensuring ongoing success to realize customer lifetime value.

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We win with inclusion

Successful candidates might be required to undergo a background verification with an external vendor.