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דרושים Deployment Strategist Public Sector ב-Salesforce ב-ארהב

מצאו את ההתאמה המושלמת עבורכם עם אקספוינט! חפשו הזדמנויות עבודה בתור Deployment Strategist Public Sector ב-United States והצטרפו לרשת החברות המובילות בתעשיית ההייטק, כמו Salesforce. הירשמו עכשיו ומצאו את עבודת החלומות שלך עם אקספוינט!
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נמצאו 20 משרות
04.09.2025
S

Salesforce Senior/Lead Forward Deployed Engineer FDE Public Sector United States, Virginia

Limitless High-tech career opportunities - Expoint
Deploy Cutting-Edge Commercial Innovation —from Slack-based AI agents to Data Cloud analytics to field service automation—into defense, intelligence, and aerospace environments, accelerating transformation and outcomes. Become a Trusted Partner and...
תיאור:

Job Category

Software Engineering

Job Details

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Must be a U.S. citizen (U.S. born or naturalized) living on U.S. soil who does not hold dual citizenship with the ability to meet customer and government screening standards applicable to this role.

Mission Impact

  • Deploy Cutting-Edge Commercial Innovation —from Slack-based AI agents to Data Cloud analytics to field service automation—into defense, intelligence, and aerospace environments, accelerating transformation and outcomes.

  • Become a Trusted Partner and Collaborate Directly with End-Users in classified and unclassified environments to deeply understand mission needs, operational challenges, and strategic goals and translate them into technical implementations using Salesforce’s multi-cloud portfolio.

  • Drive Innovation by serving as a connective bridge between customer missions and Salesforce engineering. You’ll gather frontline feedback and help co-design features and capabilities that strengthen national security outcomes.

  • Improve Efficiency, Mission-Readiness, and Trust by helping the U.S. and allied governments deploy technology that delivers faster response times, better personnel utilization, and more effective logistics and asset management.

  • Drive Tangible Outcomes through Hands-On Implementation and take responsibility for the end-to-end technical delivery of complex AI solutions; personally writing critical code, configuring systems, and troubleshooting issues, while also guiding and reviewing the work of junior team members to ensure successful deployment and measurable business impact.

  • Build Transformative AI Solutions by taking primary ownership of designing, developing, and personally implementing high-quality, scalable production systems. A significant part of this will involve architecting and deploying complex AI and Large Language Model (LLM) based intelligent agents and automated workflows, all built on top of the Salesforce platform.

  • Engineer Bespoke Agentic AI Solutions, working directly with customers to design and build custom intelligent agents using the Agentforce platform, ensuring they precisely meet unique business requirements and integrate seamlessly with existing customer ecosystems.

  • Own the Entire Data Lifecycle , from strategic design of data models to hands-on building of efficient processing pipelines and establishing seamless integration strategies. You'll ensure data is always ready, optimized, and secure for our advanced AI applications, often navigating complex enterprise data environments.

  • Drive Agentforce Innovation by becoming an expert in our innovative Agentforce platform, pushing its capabilities to the limit. You'll lead the development of bespoke intelligent agents, automate intricate business processes, and craft intuitive user experiences.

  • Conduct Deep-Dive Technical Debugging and Root Cause Analysis through detailed analysis, debugging, and root cause identification for complex system interactions, data flows, and AI model behaviors to optimize performance, ensure reliability, and prevent recurrence of issues.

  • Lead Rapid Prototyping and Iteration to develop proofs-of-concept and minimum viable products, often coding alongside client teams to demonstrate capabilities and gather feedback for iterative refinement, setting the pace for rapid delivery.

  • Implement and Enforce Best Practices by directly applying and evangelizing engineering best practices for code quality, scalability, security, and maintainability across all deployed solutions, serving as a technical role model.

Mission Responsibilities

  • Serve as the technical lead on high-profile customerengagements—designing,building, and deploying tailored Salesforce solutions for defense, intelligence, and aerospace missions.

  • Partner with internal product and engineering teams to co-develop new platform features that address real-world public sector and IL5/IL6 operational requirements.

  • Lead integration of AI/ML models, custom data pipelines, and automation flows that enable predictive maintenance, personnel planning, and mission-critical logistics decisions.

  • Enable customers to adopt Salesforce for field operations, asset visibility, command center operations, and secure collaboration through Slack and Government Cloud Plus.

  • Work with customer IT/security teams to accelerate Authority to Operate (ATO) and production go-lives per DoD IL5/IL6 and other regulatory frameworks.

  • Share lessons learned with the broader Salesforce community to shape playbooks, prototypes, and reusable assets for government innovation.

  • Partner with mission stakeholders to translate operational priorities into actionable technical roadmaps and Salesforce solutions aligned with agency strategy.

What We're Looking For

We’re looking for a builder, a problem solver, and a mission-first Leader with a passion for public service. The ideal candidate brings:

  • 8+ years of experience in a hands-on, end-to-end delivery role for high-quality, scalable production solutions in a professional environment.

  • Strong background in Computer Science or a related engineering discipline.

  • Expert-level proficiency in one or more programming languages (e.g., JavaScript, Java, Python, Apex).

  • Extensive hands-on experience building and deploying solutions with AI/LLM technologies, including integrating LLMs, applying advanced AI orchestration frameworks (e.g., LangChain, LlamaIndex), prompt engineering techniques, and experience with agentic frameworks.

  • Deep expertise in data modeling, processing, integration, and analytics, with demonstrable proficiency in enterprise data platforms (e.g., Salesforce Data Cloud, Snowflake, Databricks, BigQuery).

  • Demonstrated entrepreneurship, a "get-things-done" attitude, and a focus on fast, impactful delivery, with a proven ability to lead technical initiatives.

  • Exceptional collaboration, communication, and presentation skills, both written and verbal, with the ability to articulate complex technical concepts to both technical and non-technical stakeholders.

  • Proven ability to lead technical engagements, mentor junior team members, and oversee technical aspects of projects.

  • Experience working in or adjacent to secure environments.

  • Ability to travel 25-50% of the time, as needed to customer sites.

  • Must be a U.S. citizen (U.S. born or naturalized) living on U.S. soil who does not hold dual citizenship with the ability to meet customer and government screening standards applicable to this role.

  • Eligible for a US Security Clearance

Preferred Qualifications

  • Experience supporting U.S. Department of Defense (DoD), Intelligence Community (IC), or Federal Civilian agencies.

  • Background in defense/aerospace industries or operational military/logistics experience.

  • Familiarity with IL5/IL6/CNSS #1253 requirements or deployment to classified environments.

  • Significant direct experience with the Salesforce platform, including advanced configuration, customization, and complex development.

  • Extensive experience with Salesforce Data Cloud and/or Agentforce platform.

  • Experience developing and deploying conversational AI solutions within highly regulated industries.

  • Expert-level experience with Apex and/or Python coding languages in a professional setting.

  • Prior experience in a customer-facing, hands-on technical lead or architect role.

  • Advanced Salesforce platform certifications (e.g., Platform Developer II, Application Architect, System Architect, Agentforce Specialist).

  • Extensive experience with Salesforce Flows and Lightning Web Components (LWC), including complex custom development.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

be your best
, and our AI agents accelerate your impact so you can

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

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04.09.2025
S

Salesforce Deployment Strategist Public Sector United States, Virginia

Limitless High-tech career opportunities - Expoint
Strategic Solutioning & Design Leadership: Lead the analysis and strategic design of Salesforce solutions for our U.S. Department of Defense, Intelligence Community, Aerospace & Allied Nations customers, leveraging Data Cloud,...
תיאור:

Job Category

Software Engineering

Job Details

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Must be a U.S. citizen (U.S. born or naturalized) living on U.S. soil who does not hold dual citizenship with the ability to meet customer and government screening standards applicable to this role.

About the Role:

The Deployment Strategist is a trusted advisor and the primary front-facing contact for our most strategic national security and allied defense programs. This role is less about hands-on technical execution and more about solutioning, strategic oversight, and executive relationship management. You will work directly with mission owners to help define and steer their Salesforce strategy and roadmap, bridging their strategic needs with our cutting-edge capabilities across AI, enterprise business systems, analytics, and logistics.

Mission Impact:

  • Strategic Solutioning & Design Leadership: Lead the analysis and strategic design of Salesforce solutions for our U.S. Department of Defense, Intelligence Community, Aerospace & Allied Nations customers, leveraging Data Cloud, Flows, and Salesforce APIs. Synthesize complex business challenges into clear, actionable solution architectures and strategic deployment plans, focusing on business impact rather than technical execution.

  • Deployment Ownership & Program Management: Provide comprehensive oversight for the successful deployment of Salesforce solutions, ensuring seamless integration with existing customer infrastructure. Monitor project progress, identify potential roadblocks, and strategically guide the optimization for long-term reliability, scalability, and security, including the establishment and governance of agent behavior guardrails.

  • Executive Customer Relationship Management: Serve as the primary front-facing contact for Salesforce deployments, building and nurturing strong, trust-based relationships with high-level government personnel and key customer stakeholders. Act as a strategic partner, deeply understanding their operational challenges and strategic goals, and presenting proposals that drive measurable value and adoption.

  • Improve Efficiency, Mission-Readiness, and Trust , helping the U.S. and allied governments deploy technology that delivers faster response times, better personnel utilization, and more effective logistics and asset management.

  • Facilitation & Workshop Leadership: Design and lead interactive facilitation and workshopping sessions, such as agent design workshops and jobs-to-be-done analysis, to collaboratively define optimal AI solutions and drive alignment across customer teams.

  • Trusted Technical & Strategic Partner: Embed deeply with client teams in classified and unclassified environments to truly grasp their operational challenges and strategic goals. Act as a primary technical advisor, providing expert guidance and presenting results and proposals that drive measurable value and adoption.

  • Conversation Design & User Experience: Apply foundational Conversation Design skills to guide the creation of intuitive, effective, and user-centric conversational AI experiences.

  • Organizational Readiness & Change Management: Assess customer organizational readiness for AI adoption and guide them through necessary process transformations and reengineering to maximize the benefits of intelligent agents.

  • Product Evolution & Strategic Feedback: Serve as a vital feedback loop between customers and internal product/engineering teams. Field observations will directly influence future product enhancements, help shape the strategic direction of our platform, and contribute to broader scalable product improvements.

  • AI Strategy & Responsible AI: Lead discussions around AI strategy and roadmapping for customers. Drive the adoption of foundational Responsible AI principles, including risk mitigation, bias and toxicity testing, and the setup of robust guardrails to ensure ethical and safe AI usage.

Required Qualifications:

  • 5+ years of experience in strategic solutioning and oversight of cloud-based technology deployments, with a proven track record of leading successful, impactful enterprise-level projects.

  • Understanding of the Salesforce platform and ecosystem.

  • Experience leading and overseeing deployments of AI/LLM technologies, including end-to-end engagement management.

  • Exceptional ability to confront open-ended problems in unstructured, ambiguous environments, demonstrating a curious, analytical, and solution-oriented approach.

  • Demonstrated entrepreneurial spirit, a "get-things-done" attitude, and a relentless focus on fast delivery and measurable customer impact.

  • Excellent collaboration and communication skills (written and verbal), with the ability to explain complex strategic and technical concepts to non-technical stakeholders and C-suite executives, and translate business needs into strategic requirements.

  • Proven experience managing executive customer relationships in a strategic advisory or consulting role.

  • Demonstrated AI consulting abilities from experience in conversation design, responsible AI practices, and prompt engineering.

  • Experience working in or adjacent to secure environments.

  • Ability to travel 25-50% of the time, as needed to customer sites.

  • Must be a U.S. citizen (U.S. born or naturalized) living on U.S. soil who does not hold dual citizenship with the ability to meet customer and government screening standards applicable to this role.

  • Eligible for a US Security Clearance

Preferred Qualifications:

  • Experience supporting U.S. Department of Defense (DoD), Intelligence Community (IC), or Federal Civilian agencies.

  • Background in defense/aerospace industries or operational military/logistics experience.

  • Familiarity with IL5/IL6/CNSS #1253 requirements or deployment to classified environments.

  • Experience with Salesforce Data Cloud and/or Agentforce platform.

  • Experience developing conversational AI solutions within regulated industries or highly sensitive environments (e.g., healthcare, finance).

  • Salesforce platform certifications (e.g., Administrator, Data Cloud Consultant, Agentforce Specialist).

  • Knowledgeable across Salesforce CRM (Service, Sales, and Marketing Clouds).

  • Experience with AI/ML concepts beyond LLMs, such as natural language processing.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

be your best
, and our AI agents accelerate your impact so you can

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

Show more

משרות נוספות שיכולות לעניין אותך

03.09.2025
S

Salesforce Senior Manager Product Management – Public Sector Data Strat... United States, Indiana, Indianapolis

Limitless High-tech career opportunities - Expoint
Define and champion a public sector portfolio data strategy that drives business value, operational efficiency, and compliance. Partner with data architecture teams to contribute to governance standards, common definitions, and...
תיאור:

Job Category

Job Details

Job Title: Senior Manager, Product Management – Public Sector Data Strategy

Your Impact - Responsibilities

  • Define and champion a public sector portfolio data strategy that drives business value, operational efficiency, and compliance

  • Partner with data architecture teams to contribute to governance standards, common definitions, and data dictionaries

  • Assess data trends, transaction volumes, and reporting needs to inform prioritization and product roadmaps

  • Anticipate and translate emerging regulatory and business requirements into actionable backlog items

  • Collaborate with stakeholders to enhance data visibility, accessibility, and reporting across teams and systems

  • Advocate for a data-informed culture, ensuring business context is embedded in data-related initiatives

  • Own the backlog for data-focused product enhancements, ensuring alignment with portfolio priorities and delivery plans

Minimum Qualifications

  • Bachelor’s degree in Computer Science, Engineering, or equivalent experience

  • 7+ years in product management, data strategy, analytics, or related disciplines, preferably in the public sector or regulated environments

  • Strong understanding of data governance and compliance considerations for federal customers

  • Proven success influencing cross-functional teams and aligning business and technical priorities

  • Exceptional analytical, problem-solving, and storytelling skills to convey value to both executives and technical teams

  • Comfortable navigating complex, ambiguous, and evolving business landscapes

  • Demonstrated ability to translate regulatory requirements into actionable product strategies

  • Ability to balance quick wins with long-term strategy for data enablement and compliance

Preferred Qualifications

  • Experience supporting public sector go-to-market functions or working in regulated industries.

  • Familiarity with Salesforce internal systems, governance processes, orSalesforce-on-Salesforcepractices

  • Knowledge of federal data handling regulations (e.g. FedRAMP, CMMC, FISMA, IL4, IL6, NIST 800-53) and their impact on data strategy

  • Familiarity with data governance frameworks

  • Experience with data management platforms, analytics tools, and reporting solutions (Salesforce, Snowflake, Tableau, etc)

  • Strong understanding of data security, sanitization, and access control models in highly regulated environments

Must be a U.S. Citizen operating on U.S. Soil with ability to meet customer and government screening standards applicable to this role, including a Criminal Justice Information Services screening with fingerprint scan. Due to the citizenship requirement for this role, which supports U.S. federal, state, and/or local government customers, citizenship will be verified through two of the following REAL ID Act documents: U.S. Passport, Passport Card, REAL Driver’s License, Global Entry Card, U.S. Government CAC/PIV.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

be your best
, and our AI agents accelerate your impact so you can

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

Show more

משרות נוספות שיכולות לעניין אותך

03.09.2025
S

Salesforce Associate Forward Deployed Engineer FDE Public Sector United States, Virginia

Limitless High-tech career opportunities - Expoint
Deploy Cutting-Edge Commercial Innovation —from Slack-based AI agents to Data Cloud analytics to field service automation—into defense, intelligence, and aerospace environments, accelerating transformation and outcomes. Become a Trusted Partner and...
תיאור:

Job Category

Software Engineering

Job Details

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Must be a U.S. citizen (U.S. born or naturalized) living on U.S. soil who does not hold dual citizenship with the ability to meet customer and government screening standards applicable to this role.

Mission Impact

  • Deploy Cutting-Edge Commercial Innovation —from Slack-based AI agents to Data Cloud analytics to field service automation—into defense, intelligence, and aerospace environments, accelerating transformation and outcomes.

  • Become a Trusted Partner and Collaborate Directly with End-Users in classified and unclassified environments to deeply understand mission needs, operational challenges, and strategic goals and translate them into technical implementations using Salesforce’s multi-cloud portfolio.

  • Drive Innovation by serving as a connective bridge between customer missions and Salesforce engineering. You’ll gather frontline feedback and help co-design features and capabilities that strengthen national security outcomes.

  • Improve Efficiency, Mission-Readiness, and Trust by helping the U.S. and allied governments deploy technology that delivers faster response times, better personnel utilization, and more effective logistics and asset management.

  • Drive Tangible Outcomes through Hands-On Implementation and end-to-end technical delivery of AI solutions, personally writing code, configuring systems, and troubleshooting issues to ensure successful deployment and measurable business impact.

  • Build Transformative AI Solutions by designing, developing, and personally implementing high-quality, scalable production systems. A significant part of this will involve leveraging AI and Large Language Models (LLMs) to create intelligent agents and automate workflows, all built on top of the Salesforce platform.

  • Direct Ownership of Data Configuration & Integration from end-to-end. You'll design robust data models, build efficient processing pipelines, and establish seamless integration strategies to ingest, transform, and analyze complex datasets. Your work will ensure data is protected and always ready and optimized for our AI applications.

  • Drive Agentforce Innovation by becoming an expert in our innovative agentic platform. You'll directly push its capabilities to the limit, developing bespoke intelligent agents, automating intricate business processes, and crafting intuitive user experiences that deliver tangible value.

  • Conduct Deep-Dive Technical Debugging and detailed analysis of complex system interactions, data flows, and AI model behaviors to optimize performance and ensure reliability.

  • Prototype and Iterate Rapidly to develop proofs-of-concept and minimum viable products, coding alongside client teams to demonstrate capabilities and gather feedback for iterative refinement.

  • Implement Best Practices for code quality, scalability, security, and maintainability across all deployed solutions.

Mission Responsibilities

  • Serve as the technical advisor on high-profile customerengagements—designing,building, and deploying tailored Salesforce solutions for defense, intelligence, and aerospace missions.

  • Partner with internal product and engineering teams to co-develop new platform features that address real-world public sector and IL5/IL6 operational requirements.

  • Facilitate integration of AI/ML models, custom data pipelines, and automation flows that enable predictive maintenance, personnel planning, and mission-critical logistics decisions.

  • Enable customers to adopt Salesforce for field operations, asset visibility, command center operations, and secure collaboration through Slack and Government Cloud Plus.

  • Work with customer IT/security teams to accelerate Authority to Operate (ATO) and production go-lives per DoD IL5/IL6 and other regulatory frameworks.

  • Share lessons learned with the broader Salesforce community to shape playbooks, prototypes, and reusable assets for government innovation.

  • Partner with mission stakeholders to translate operational priorities into actionable technical roadmaps and Salesforce solutions aligned with agency strategy.

What We're Looking For

We’re looking for a builder, a problem solver, and a mission-first engineer with a passion for public service. The ideal candidate brings:

  • 3-7 years of experience in software engineering, solutions architecture, or systems integration.

  • Strong background in Computer Science or a related engineering discipline.

  • Proficiency in one or more programming languages (e.g., JavaScript, Java, Python, Apex).

  • Proven track record of hands-on, end-to-end delivery of high-quality, scalable production solutions in a professional environment.

  • Hands-on experience building solutions with AI/LLM technologies, including integrating LLMs, applying AI orchestration frameworks, and prompt engineering techniques.

  • Experience with data integration, API design, ETL, and AI/ML model deployment.

  • Familiarity with analytics, data warehouses, and operational dashboards (e.g. Tableau, CRM Analytics, Snowflake).

  • Experience working in or adjacent to secure environments.

  • Ability to work in ambiguous, fast-moving environments with high levels of independence.

  • Strong communication skills, capable of engaging directly with users, executives, and engineers, with a collaborative mindset, bias for action, and customer obsession.

  • Ability to travel 25-50% of the time, as needed to customer sites.

  • Must be a U.S. citizen (U.S. born or naturalized) living on U.S. soil who does not hold dual citizenship with the ability to meet customer and government screening standards applicable to this role.

  • Eligible for a US Security Clearance.


Preferred Qualifications

  • Experience supporting U.S. Department of Defense (DoD), Intelligence Community (IC), or Federal Civilian agencies.

  • Background in defense/aerospace industries or operational military/logistics experience.

  • Familiarity with IL5/IL6/CNSS #1253 requirements or deployment to classified environments.

  • Direct experience with the Salesforce platform, including configuration, customization, and development.

  • Experience with Salesforce Data Cloud and/or Agentforce platform.

  • Experience developing conversational AI solutions within regulated industries.

  • Salesforce platform certifications (e.g., Administrator, Platform Developer I, Architect, Agentforce Specialist).

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

be your best
, and our AI agents accelerate your impact so you can

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

Show more

משרות נוספות שיכולות לעניין אותך

21.08.2025
S

Salesforce Demo Strategist United States, New York

Limitless High-tech career opportunities - Expoint
Job CategoryJob DetailsApplications will be accepted until [09/02/2025]Key :Evolve the Demo Strategy:Qualifications:Unleash Your PotentialWhen you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources...
תיאור:

Job Category

Job Details

Applications will be accepted until [09/02/2025]

Key Responsibilities:

Evolve the Demo Strategy:

Qualifications:

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

be your best
, and our AI agents accelerate your impact so you can

If you require assistance due to a disability applying for open positions please submit a request via this

Posting Statement

For New York-based roles, the base salary hiring range for this position is $184,000 to $276,100. For Colorado-based roles, the base salary hiring range for this position is $167,300 to $230,000. For Washington-based roles, the base salary hiring range for this position is $167,300 to $253,000. For Washington D.C based roles, the base salary hiring range for this position is $184,000 to $253,000. For Maryland based roles, the base salary hiring range for this position is $184,000 to $253,000. For California-based roles, the base salary hiring range for this position is $184,000 to $276,100. For Hawaii-based roles, the base salary hiring range for this position is $167,300 to $230,000. For Illinois based roles, the base salary hiring range for this position is $167,300 to $230,000. For Minnesota based roles, the base salary hiring range for this position is $167,300 to $230,000. For New Jersey based roles, the base salary hiring range for this position is $184,000 to $276,000. For Vermont based roles, the base salary hiring range for this position is $167,300 to $230,000. For Massachusetts based roles, the base salary hiring range for this position is $167,300 to $235,000.
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משרות נוספות שיכולות לעניין אותך

21.08.2025
S

Salesforce Customer Success Manager Core Clouds - Public Sector West United States, California, San Francisco

Limitless High-tech career opportunities - Expoint
Serve as the single point of customer accountability responsible for the orchestration of all Signature deliverables, experience, renewal, and expansion. Cultivate and maintain stakeholder relationships with the customer’s IT and...
תיאור:

Job Category

Job Details

Your Impact

  • Serve as the single point of customer accountability responsible for the orchestration of all Signature deliverables, experience, renewal, and expansion.

  • Cultivate and maintain stakeholder relationships with the customer’s IT and business executive leadership, sponsors, and decision-makers within customer organizations that have purchased Signature.

  • Help your customers achieve their business goals and outcomes on the Salesforce platform by:

    • Coordinating the completion of the Signature Success catalog of services as required for your customer.

    • Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer.

    • Acting as an advisor to your customers for the adoption of new features of Salesforce’s annual release schedules and identifying potential challenges and risks to your customer's implementation.

  • Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success.

  • Act as an advocate for customers during the triage and resolution of high-severity cases to assist with the timely resolution of these issues.

  • The CSM may be required for occasional travel to customer sites and may need to be available for some after-hour or weekend coverage, depending on the customer’s need.

Minimum Requirements

  • Minimum of 8 years of work experience in one or more of the following: Technical Customer Success,Salesforce CRMor SaaS platform use, project leadership, technology solutions development, technical solutions, and/or solutions architecture.

  • Experience with Salesforce Sales Cloud and/or Service Cloud and/or a relevant competing platform.

  • 4+ years’ experience in management consulting services,

  • Exceptional communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organization, including executive and C-level.

  • Skills for analyzing technical concepts and translating them into business terms and mapping business requirements into technical features.

  • Ability to explain complex technical concepts in business-friendly terms to customers, then explain customer needs to internal partners.

  • Knowledge of software development process and design methodologies.

  • Experience leading efforts of cross-functional teams to facilitate the resolution or disposition of customer needs or projects

Preferred Requirements

  • Salesforce product certifications are a plus (AI Associate, Administrator, Advanced Administrator, Platform App Builder, Sales Cloud Consultant, and Service Cloud Consultant).

  • Knowledge of Salesforce products and features, capabilities, best use, and how to deploy.

  • Experience working with Enterprise-level customers.

Note:This role is office-flexible, and the expectation is to be in office 3 days per week (Washington DC, Chicago, Indianapolis, Atlanta, Boston).

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For Washington-based roles, the base salary hiring range for this position is $133,400 to $183,500. For California-based roles, the base salary hiring range for this position is $145,200 to $199,700.
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משרות נוספות שיכולות לעניין אותך

21.08.2025
S

Salesforce Customer Success Manager Core Clouds - Public Sector NGO United States, Illinois, Chicago

Limitless High-tech career opportunities - Expoint
Serve as the single point of customer accountability responsible for the orchestration of all Signature deliverables, experience, renewal, and expansion. Cultivate and maintain stakeholder relationships with the customer’s IT and...
תיאור:

Job Category

Job Details

Your Impact

  • Serve as the single point of customer accountability responsible for the orchestration of all Signature deliverables, experience, renewal, and expansion.

  • Cultivate and maintain stakeholder relationships with the customer’s IT and business executive leadership, sponsors, and decision-makers within customer organizations that have purchased Signature.

  • Help your customers achieve their business goals and outcomes on the Salesforce platform by:

    • Coordinating the completion of the Signature Success catalog of services as required for your customer.

    • Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer.

    • Acting as an advisor to your customers for the adoption of new features of Salesforce’s annual release schedules and identifying potential challenges and risks to your customer's implementation.

  • Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success.

  • Act as an advocate for customers during the triage and resolution of high-severity cases to assist with the timely resolution of these issues.

  • The CSM may be required for occasional travel to customer sites and may need to be available for some after-hour or weekend coverage, depending on the customer’s need.

Minimum Requirements

  • Minimum of 8 years of work experience in one or more of the following: Technical Customer Success,Salesforce CRMor SaaS platform use, project leadership, technology solutions development, technical solutions, and/or solutions architecture.

  • Experience with Salesforce Sales Cloud and/or Service Cloud and/or a relevant competing platform.

  • 4+ years’ experience in management consulting services,

  • Exceptional communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organization, including executive and C-level.

  • Skills for analyzing technical concepts and translating them into business terms and mapping business requirements into technical features.

  • Ability to explain complex technical concepts in business-friendly terms to customers, then explain customer needs to internal partners.

  • Knowledge of software development process and design methodologies.

  • Experience leading efforts of cross-functional teams to facilitate the resolution or disposition of customer needs or projects

Preferred Requirements

  • Salesforce product certifications are a plus (Data Cloud Consultant, OmniStudio Consultant, Agentforce Specialist, Administrator, Advanced Administrator, Platform App Builder, and Service Cloud Consultant).

  • Knowledge of Salesforce Public Sector Solutions and OmniStudio - features, capabilities, best use, and how to deploy.

  • Experience working with Enterprise-level customers.

Note:This role is office-flexible, and the expectation is to be in office 3 days per week (Washington DC, Chicago, Indianapolis, Atlanta, New York).

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

For New York-based roles, the base salary hiring range for this position is $145,200 to $199,700. For Washington-based roles, the base salary hiring range for this position is $133,400 to $183,500. For Illinois based roles, the base salary hiring range for this position is $133,400 to $183,500.
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משרות נוספות שיכולות לעניין אותך

Limitless High-tech career opportunities - Expoint
Deploy Cutting-Edge Commercial Innovation —from Slack-based AI agents to Data Cloud analytics to field service automation—into defense, intelligence, and aerospace environments, accelerating transformation and outcomes. Become a Trusted Partner and...
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Job Category

Software Engineering

Job Details

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Must be a U.S. citizen (U.S. born or naturalized) living on U.S. soil who does not hold dual citizenship with the ability to meet customer and government screening standards applicable to this role.

Mission Impact

  • Deploy Cutting-Edge Commercial Innovation —from Slack-based AI agents to Data Cloud analytics to field service automation—into defense, intelligence, and aerospace environments, accelerating transformation and outcomes.

  • Become a Trusted Partner and Collaborate Directly with End-Users in classified and unclassified environments to deeply understand mission needs, operational challenges, and strategic goals and translate them into technical implementations using Salesforce’s multi-cloud portfolio.

  • Drive Innovation by serving as a connective bridge between customer missions and Salesforce engineering. You’ll gather frontline feedback and help co-design features and capabilities that strengthen national security outcomes.

  • Improve Efficiency, Mission-Readiness, and Trust by helping the U.S. and allied governments deploy technology that delivers faster response times, better personnel utilization, and more effective logistics and asset management.

  • Drive Tangible Outcomes through Hands-On Implementation and take responsibility for the end-to-end technical delivery of complex AI solutions; personally writing critical code, configuring systems, and troubleshooting issues, while also guiding and reviewing the work of junior team members to ensure successful deployment and measurable business impact.

  • Build Transformative AI Solutions by taking primary ownership of designing, developing, and personally implementing high-quality, scalable production systems. A significant part of this will involve architecting and deploying complex AI and Large Language Model (LLM) based intelligent agents and automated workflows, all built on top of the Salesforce platform.

  • Engineer Bespoke Agentic AI Solutions, working directly with customers to design and build custom intelligent agents using the Agentforce platform, ensuring they precisely meet unique business requirements and integrate seamlessly with existing customer ecosystems.

  • Own the Entire Data Lifecycle , from strategic design of data models to hands-on building of efficient processing pipelines and establishing seamless integration strategies. You'll ensure data is always ready, optimized, and secure for our advanced AI applications, often navigating complex enterprise data environments.

  • Drive Agentforce Innovation by becoming an expert in our innovative Agentforce platform, pushing its capabilities to the limit. You'll lead the development of bespoke intelligent agents, automate intricate business processes, and craft intuitive user experiences.

  • Conduct Deep-Dive Technical Debugging and Root Cause Analysis through detailed analysis, debugging, and root cause identification for complex system interactions, data flows, and AI model behaviors to optimize performance, ensure reliability, and prevent recurrence of issues.

  • Lead Rapid Prototyping and Iteration to develop proofs-of-concept and minimum viable products, often coding alongside client teams to demonstrate capabilities and gather feedback for iterative refinement, setting the pace for rapid delivery.

  • Implement and Enforce Best Practices by directly applying and evangelizing engineering best practices for code quality, scalability, security, and maintainability across all deployed solutions, serving as a technical role model.

Mission Responsibilities

  • Serve as the technical lead on high-profile customerengagements—designing,building, and deploying tailored Salesforce solutions for defense, intelligence, and aerospace missions.

  • Partner with internal product and engineering teams to co-develop new platform features that address real-world public sector and IL5/IL6 operational requirements.

  • Lead integration of AI/ML models, custom data pipelines, and automation flows that enable predictive maintenance, personnel planning, and mission-critical logistics decisions.

  • Enable customers to adopt Salesforce for field operations, asset visibility, command center operations, and secure collaboration through Slack and Government Cloud Plus.

  • Work with customer IT/security teams to accelerate Authority to Operate (ATO) and production go-lives per DoD IL5/IL6 and other regulatory frameworks.

  • Share lessons learned with the broader Salesforce community to shape playbooks, prototypes, and reusable assets for government innovation.

  • Partner with mission stakeholders to translate operational priorities into actionable technical roadmaps and Salesforce solutions aligned with agency strategy.

What We're Looking For

We’re looking for a builder, a problem solver, and a mission-first Leader with a passion for public service. The ideal candidate brings:

  • 8+ years of experience in a hands-on, end-to-end delivery role for high-quality, scalable production solutions in a professional environment.

  • Strong background in Computer Science or a related engineering discipline.

  • Expert-level proficiency in one or more programming languages (e.g., JavaScript, Java, Python, Apex).

  • Extensive hands-on experience building and deploying solutions with AI/LLM technologies, including integrating LLMs, applying advanced AI orchestration frameworks (e.g., LangChain, LlamaIndex), prompt engineering techniques, and experience with agentic frameworks.

  • Deep expertise in data modeling, processing, integration, and analytics, with demonstrable proficiency in enterprise data platforms (e.g., Salesforce Data Cloud, Snowflake, Databricks, BigQuery).

  • Demonstrated entrepreneurship, a "get-things-done" attitude, and a focus on fast, impactful delivery, with a proven ability to lead technical initiatives.

  • Exceptional collaboration, communication, and presentation skills, both written and verbal, with the ability to articulate complex technical concepts to both technical and non-technical stakeholders.

  • Proven ability to lead technical engagements, mentor junior team members, and oversee technical aspects of projects.

  • Experience working in or adjacent to secure environments.

  • Ability to travel 25-50% of the time, as needed to customer sites.

  • Must be a U.S. citizen (U.S. born or naturalized) living on U.S. soil who does not hold dual citizenship with the ability to meet customer and government screening standards applicable to this role.

  • Eligible for a US Security Clearance

Preferred Qualifications

  • Experience supporting U.S. Department of Defense (DoD), Intelligence Community (IC), or Federal Civilian agencies.

  • Background in defense/aerospace industries or operational military/logistics experience.

  • Familiarity with IL5/IL6/CNSS #1253 requirements or deployment to classified environments.

  • Significant direct experience with the Salesforce platform, including advanced configuration, customization, and complex development.

  • Extensive experience with Salesforce Data Cloud and/or Agentforce platform.

  • Experience developing and deploying conversational AI solutions within highly regulated industries.

  • Expert-level experience with Apex and/or Python coding languages in a professional setting.

  • Prior experience in a customer-facing, hands-on technical lead or architect role.

  • Advanced Salesforce platform certifications (e.g., Platform Developer II, Application Architect, System Architect, Agentforce Specialist).

  • Extensive experience with Salesforce Flows and Lightning Web Components (LWC), including complex custom development.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

be your best
, and our AI agents accelerate your impact so you can

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

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בואו למצוא את עבודת החלומות שלכם בהייטק עם אקספוינט. באמצעות הפלטפורמה שלנו תוכל לחפש בקלות הזדמנויות Deployment Strategist Public Sector בחברת Salesforce ב-United States. בין אם אתם מחפשים אתגר חדש ובין אם אתם רוצים לעבוד עם ארגון ספציפי בתפקיד מסוים, Expoint מקלה על מציאת התאמת העבודה המושלמת עבורכם. התחברו לחברות מובילות באזור שלכם עוד היום וקדמו את קריירת ההייטק שלכם! הירשמו היום ועשו את הצעד הבא במסע הקריירה שלכם בעזרת אקספוינט.