דרושים ב-Salesforce ב-United States, Washington

Job Category

Marketing & Communications

Job Details

Engineering & Data Modeling

• Design, build, and manage large-scale datasets using SQL and dbt (Data Build Tool) to power dashboards, models, and self-serve analytics tools.

• Apply scrum-based engineering practices: peer code reviews, version control, technical documentation, and test coverage.
• Proactively identify and resolve data issues; troubleshoot joins, missing fields, or aggregation logic.
• Collaborate with data engineering teams to ensure data is modeled to serve both technical and business needs.

Dashboards & Reporting

• Build high-quality, visually intuitive dashboards and reports in Tableau.

• Develop business-ready reporting tools for use across regions, campaigns, vendors, and tactics.

• Support key business rhythms such as monthly/quarterly business reviews with insights and data deliverables.

• Continuously improve data assets for better performance diagnostics, forecasting, and goal tracking.

Analytics & Insights

• Extract insights from media and pipeline performance data across all stages of the B2B funnel.

• Conduct deep-dive analyses on campaign performance and spend efficiency.

• Identify key trends in spend, conversions, and ROAS across vendors, channels, and campaigns.

• Translate findings into clear, digestible, and actionable recommendations for marketing and media stakeholders.

Stakeholder Communication & Enablement

• Serve as a strategic liaison between Media Lab and our engineering and analytics partners.

• Deliver findings through live presentations, stakeholder briefings, and written narratives.

• Produce self-serve documentation: data dictionaries, metric definitions, and schema diagrams.

• Create short-form video tutorials and walkthroughs to help stakeholders navigate tools and dashboards.

• Lead live training and enablement sessions to empower teams with the knowledge to self-serve insights.

Technical Product Management

• Build and maintain project trackers, stakeholder update decks, and roadmaps for data-related initiatives.

• Partner with business and engineering teams to ensure alignment across data and reporting projects.

• Own stakeholder intake processes and help prioritize backlog items based on business impact.

• Ensure that the datasets and dashboards we deliver meet real user needs with clear, measurable value.

Qualifications

• 5+ years of experience in analytics or analytics engineering.

• 3+ years working with digital marketing data, preferably in a B2B SaaS context.

• Advanced expertise in SQL, dbt, and Tableau — including performance optimization and scalability.

• Proven success working with very large datasets and production-grade data pipelines.

• Demonstrated ability to create insightful, easy-to-use dashboards for non-technical audiences.

Experience and Attributes

• Deep understanding of the B2B marketing funnel, multi-touch attribution, and metrics like:

• Spend, Impressions, Clicks, Responses, MQLs, Pipeline, ACV.

• Ratios such as Spend:Pipeline, CTR, CVR, and interstage conversion rates.

• Comfortable working autonomously and managing ambiguous or evolving priorities.

• Clear and confident communicator who can translate complex data into impactful business insights.

• Skilled at managing cross-functional initiatives and driving stakeholder alignment.

• Experience working with (or closely alongside) paid media practitioners is a strong plus.

• Familiar with agile methods, sprint planning, and backlog refinement.

Why Join Us?

• You’ll be joining a small but elite team that has a significant impact on Salesforce’s global paid media strategy.

• You’ll get to build and own systems and processes that directly influence high-stakes decisions.

• You’ll work with a broad range of stakeholders — from engineers to senior marketing leaders.

• You’ll help shape how we scale our analytics and insights operations this year and beyond.

Bonus Points For

• Prior experience as a media analyst, media buyer, or digital campaign manager.

• Familiarity with Salesforce’s internal tools or marketing tech stack (Salesforce CRM, Datorama, Snowflake, dbt, Tableau).

• Experience with enablement content creation (videos, walkthroughs, training guides).

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

, and our AI agents accelerate your impact so you can

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For Washington-based roles, the base salary hiring range for this position is $127,200 to $174,900. For California-based roles, the base salary hiring range for this position is $138,800 to $190,900. For Illinois based roles, the base salary hiring range for this position is $127,200 to $174,900.

Job Category

Software Engineering

Job Details

Applications will be accepted until 11/03/2025.

Your Impact:

• Deliver cloud infrastructure automation tools, frameworks, workflows, and validation platforms on our public cloud platforms such as AWS, GCP, Azure, or Alibaba
• Designing, developing, debugging, and operating resilient distributed systems that run across thousands of compute nodes in multiple data centers
• Using and contributing to open source technology (Spinnaker, Zookeeper, etc.)
• DevelopingInfrastructure-as-Codeusing Terraform
• Writing microservices on containerization frameworks such as Kubernetes, Docker, Mesos
• Resolving complex technical issues and drive innovations that improve system availability, resilience, and performance
• Eat, sleep, and breathe services. You have experience balancing live-site management, feature delivery, and retirement of technical debt
• Participate in the team’s on-call rotation to address complex problems in real-time and keep services operational and highly available

Required Skills:

• 2+ years backend software development experience
• Deep knowledge of programming in Python, Go, Java
• Experience owning and operating multiple instances of a critical service
• Experience with Agile development methodology and Test Driven Development

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

, and our AI agents accelerate your impact so you can

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For Colorado-based roles, the base salary hiring range for this position is $114,200 to $197,000. For Washington-based roles, the base salary hiring range for this position is $125,700 to $216,700. For California-based roles, the base salary hiring range for this position is $137,100 to $236,500. For Massachusetts based roles, the base salary hiring range for this position is $125,700 to $216,700.

Job Category

Software Engineering

Job Details

You must have an excellent understanding of full-stack development processes and object-oriented design. As a Senior Developer, you must have a solid foundation in APEX (or equivalent) and MuleSoft, and demonstrate the ability to write efficient and scalable code. You will be responsible for developing through all phases of the development lifecycle, from initial technical designs, development, and testing, to implementation in production systems. You will also be responsible for designing systems that will enhance our build, release, and environment pipelines in support of our many scrum teams. Your ability to quickly learn new features and technologies, and to communicate effectively with various business owners, technical staff members, and cross-functional teams will help you to design, develop, and configure cutting-edge Salesforce Provisioning services products. To be successful in this position, you must provide expertise on the APIs, profiles, security model, and deployment processes while maintaining and configuring development and test instances for our internal sandboxes. You will also be expected to provide detailed best practices and documentation for your applications to the BT Ops organization.This job requires that you be a self-starter with the ability to take ownership, work under pressure, and handle multiple tasks simultaneously. You must possess good verbal and written documentation skills and be able to interact with other team members to deliver fast and reliable code. You will also be asked to contribute ideas, provide feedback, and collaborate on many projects within the team's portfolio that may be outside your domain expertise.Required Skills:

• 6+ years of experience programming in APEX, Mulesoft, or similar languages

• A related technical degree required

• Excellent understanding of Salesforce.com's SOQL and SOSL

• Excellent understanding of Salesforce.com's security model

• Excellent understanding of full stack development of services and microservices in AWS

• Experience with database concepts and data modeling capabilities

• Experience in developing tools in support of DevOps processes like CI/CD, Salesforce deployment, code managements and pipelines

Desired Skills:

• Performance engineering in Salesforce environments

• Test framework development a plus

• Experience developing in an Agile software development environment

• Solid understanding of the Software Development Life Cycle (SDLC)

• Strong analytical skills and the ability to develop processes and methodologies

• Experience with Test-driven Development (TDD)

• Experience with Continuous Development and Continuous Integration (CI/CD) process

• Good understanding ofSoftware-as-a-Service(SaaS) model and concepts

• Ability to learn quickly in a dynamic environment

• Ability to take ownership of projects and multi-task in a fast pace environment

Check out our
Check out our

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

, and our AI agents accelerate your impact so you can

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

For Washington-based roles, the base salary hiring range for this position is $157,600 to $216,700.

Job Category

Enterprise Technology & Infrastructure

Job Details

Impact-Responsibilities

• Develop and execute audit strategies to ensure compliance with global standards and regulatory requirements.

• Lead and execute the internal controls testing program focused on Salesforce environments, ensuring alignment with SOX, ISO 27001, SOC 1/2, and other regulatory frameworks.

• Partner directly with Salesforce compliance engineering and platform teams to understand technical processes and design effective control testing strategies across multiple domains.

• Collaborate with cross-functional partners to operationalize audit recommendations and enhance compliance posture.

• Develop and maintain robust playbooks and control documentation for critical Salesforce processes that serve as the foundation for assessments and audits.

• Identify opportunities to streamline and automate testing procedures, driving operational efficiency and continuous improvement.

• Provide timely and actionable reporting to leadership, highlighting testing results, emerging risks, control gaps, and trends across the Salesforce ecosystem.
  

Minimum Qualifications

• 6+ years of experience in IT audit or internal controls, managing global compliance assessments in a complex environment with a strong focus on cloud/SaaS platforms.

• Prior experience in a compliance and regulatory environment related to security and privacy including security compliance standards across industries and geographies such as ISO 27001, SOC, HIPAA, PCI, HITRUST, and FedRAMP, etc.

• Strong program and stakeholder management experience, including cross-functional leadership in a highly collaborative environment.

• Experience with compliance tooling, control testing automation, or audit workflow platforms and processes

• Technical knowledge and understanding of different hyperscaler environments such as AWS.
  

Required Qualifications

• Strong Analytical and problem solving skills with the ability to assess risks and recommend solutions.

• Detail oriented with strong organizational and documentation skills.

• Ability to solve unique, complex and often ambiguous problems with broad impact on the business

• Conceptual and innovative thinking to develop and implement solutions

• Ability to work independently and collaboratively in a fast paced regulatory environment.

• Identify risk in processes and environments, and strategies to mitigate the risk.

Preferred Qualifications:

• Certifications (CRISC, CISSP, CCIE, CISM, CISA, CCSK) are a plus

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

, and our AI agents accelerate your impact so you can

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For Washington-based roles, the base salary hiring range for this position is $157,600 to $216,700. For California-based roles, the base salary hiring range for this position is $172,000 to $236,500.

Job Category

Marketing & Communications

Job Details

What You'll Do

• Lead Marketing Measurement & Analytics:Implement and evolve robust marketing measurement frameworks tailored for Slack. Diagnose marketing’s pipeline influence by assessing key levers of impact, translating insights into actionable recommendations at the campaign and engagement level. Directly tie marketing efforts to their impact on pipeline and ACV growth.

• Drive Strategic Planning & Performance Optimization:Serve as a key driver in yearly and quarterly planning cycles to develop robust goals and targets for Slack Marketing tied back to pipeline and ACV impact.

• Strategic Cross-Functional Partnership:Cultivate deep partnerships across Sales Strategy, Product, Marketing demand generation teams, and central data teams. Act as a vital alignment bridge, translating data insights into clear, actionable recommendations bi-directionally.

• Drive regular updates, accountability and reporting on stated goals:Proactively track pipeline and ACV trends, identify areas of concern, and communicate critical insights to leadership through regular rhythm of the business cycles.

• Champion evidence-based decision-making

What You Bring

• 7+ years of professional experience preferably in marketing strategy, analytics, operations, and performance measurement within a B2B SaaS environment.

• Demonstrated ability to develop and implement robust marketing measurement frameworks that tie directly to business outcomes like pipeline and revenue.

• Strong analytical skills with the ability to translate complex data into clear, actionable insights and strategic recommendations.

• Experience in strategic planning, forecasting, and goal-setting for a marketing organization.

• Fluent in SQL, with the ability to independently explore complex data sources.

• Capable of building compelling data stories using Business intelligence (data visualization) tools such as Tableau or Looker is a plus.

• Excellent communication and collaboration skills, with a track record of building effective partnerships across sales, marketing, and data teams.

• Executive presence and presentation skills.

• Ability to thrive in a fast-paced, high-growth environment, managing multiple priorities with a focus on business impact.

• Familiarity with marketing demand generation and lead-to-revenue models.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

, and our AI agents accelerate your impact so you can

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

For Washington-based roles, the base salary hiring range for this position is $155,400 to $213,800.

Job Category

Software Engineering

Job Details

About the Role:

As an Agentic Experience Specialist, you will be at the forefront of the evolution of user experience, specializing in crafting natural, effortless, and intuitive interactions between users and AI systems on the Salesforce platform. This role is pivotal in humanizing the power of AI by designing communication patterns that are clear, context-aware, and rooted in trust.

You will work directly with customers to design, implement, and optimize AI-powered solutions, ensuring every interaction feels like a natural extension of the customer relationship. Your goal is to create intelligent, brand-aligned behaviors for autonomous AI agents, enabling users to trust, understand, and confidently interact with AI-powered solutions that augment human productivity and creativity.

Your Impact:

• User Understanding & Customer Strategy:Collaborate directly with customers to understand their unique business needs and current experience to design AI-driven solutions that optimize workflows while maintaining high customer satisfaction. Conduct deep user research, including contextual inquiry, surveys, and analysis of existing chat and call transcripts, to understand user needs, behaviors, and pain points. Synthesize research findings into user personas and "as-is" journey maps to identify opportunities for improvement within the customer experience.

• Conversation & Interface Design:Lead the design of next-generation conversational AI interfaces for the Salesforce platform, ensuring they are intuitive, human-centered, and aligned with the brand's voice. You will define the AI agent's persona and design comprehensive dialogue flows and conversation maps. You will also focus on the design and implementation of voice interfaces, making them natural, empathetic, and responsive.

• Prototyping & Testing:Create conversational prototypes using tools like Voiceflow or Botsociety to visualize, test, and refine interaction flows early in the design process. You will design and executeconversation-specifictest cases covering primary flows, edge cases, and error scenarios. You'll also use a "Truth Curve" approach, using continuous testing and learning cycles to validate hypotheses with data rather than assumptions.

• Collaboration & Implementation:Work closely with cross-functional teams—including engineering, product management, and customer success—to ensure the successful implementation of conversational agents on the Salesforce platform. You'll also develop and maintain comprehensive design documentation to serve as a single source of truth for the AI's behavior.

• Monitoring & Optimization:Analyze user feedback and live conversational data to identify pain points and opportunities for continuous improvement. You'll use data analytics to continuously refine the user experience, ensuring AI models evolve with customer demands.
  

Required Qualifications

• Deep understanding of conversation design principles, NLU concepts (intents, utterances, entities), and human-to-human communication.

• Strong user research and empathy skills, with a proven ability to design customer-centric AI solutions that focus on personalization and usability.

• Experience with conversational prototyping tools (e.g., Figma, Botsociety, Voiceflow) and familiarity with prompt engineering for Large Language Models (LLMs).

• Experience with Salesforce products, particularly Service Cloud, Einstein, Salesforce Flow, and Salesforce Voice, with a strong understanding of AI-powered automation.

• Excellent writing and dialogue scripting abilities with a focus on clarity and brand alignment, paired with strong collaboration skills to work with cross-functional teams.

• Ability to interpret conversation data and analytics to measure the success of interfaces and drive improvements.
  

Preferred Qualifications

• Relevant certifications and/or experience in conversation design, AI voice interfaces, or Salesforce Voice.

• Experience engaging with C-level executives to define AI and UX strategies for large-scale projects.

• Proven ability to facilitate experience-based design workshops with customers to gather insights and shape product offerings.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

, and our AI agents accelerate your impact so you can

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For New York-based roles, the base salary hiring range for this position is $172,000 to $334,600. For Washington-based roles, the base salary hiring range for this position is $157,600 to $306,600. For Maryland based roles, the base salary hiring range for this position is $157,600 to $306,600. For California-based roles, the base salary hiring range for this position is $157,600 to $334,600. For Illinois based roles, the base salary hiring range for this position is $157,600 to $306,600. For Massachusetts based roles, the base salary hiring range for this position is $157,600 to $306,600.

Job Category

Software Engineering

Job Details

About the Role:

You will not only connect agents to systems but also orchestrate a collaborative network of specialized AI agents, ensuring they work together seamlessly to solve complex business problems. If you are an expert in connecting disparate systems and are excited by the challenge of enabling AI to act upon its insights, this role is for you.

Your Impact:

• System & Agent Integration Architecture:Design and implement robust, scalable, and secure integration patterns that connect Agentforce to a wide range of enterprise applications and enable communication between different AI agents.

• Multi-Agent Orchestration:Design and manage a Model Context Protocol (MCP) to orchestrate, monitor, and govern a fleet of specialized AI agents. Ensure efficient task allocation and collaboration between agents.

• Agent-to-Agent Communication (A2A):Develop and implement protocols and standards for inter-agent communication, enabling different AI agents to collaborate, share information, and hand off tasks effectively.

• API Development and Management:Develop, deploy, and maintain custom APIs (REST, SOAP) to facilitate seamless data exchange and action execution between Agentforce and other systems.

• Workflow Automation:Collaborate with business analysts and AI specialists to translate complex business processes into automated, agent-driven workflows. Implement the technical logic that enables agents to perform tasks like creating records, triggering notifications, and updating systems.

• Authentication and Security:Implement and manage secure authentication and authorization protocols (e.g., OAuth, SAML) to ensure that all agent actions are secure and comply with enterprise security policies.

• Data Flow and Transformation:Manage the real-time flow of data to and from the AI agent. Implement necessary data transformations to ensure compatibility between different system formats and schemas.

• Troubleshooting and Optimization:Monitor the health and performance of integrations, proactively identifying and resolving issues. Continuously optimize integration workflows for speed, reliability, and efficiency.
  

Required Qualifications:

• 5+ years of hands-on experience in a technical integration role, such as an Integration Developer or API Specialist.

• Expertise in API design and development (REST, SOAP, webhooks).

• Proficiency with one or moreprogramming/scriptinglanguages (e.g., Python, Java, JavaScript).

• Hands-on experience with an enterprise integration platform (iPaaS) such as MuleSoft, Dell Boomi, or a similar technology.

• Strong understanding ofauthentication/authorizationstandards like OAuth 2.0, OpenID Connect, and SAML.

• Experience with data formats like JSON and XML and data transformation techniques.

• Familiarity with message queues, event-driven architecture, and distributed systems concepts.

• A solid understanding of how AI agents operate, with a conceptual grasp of multi-agent systems and how they use data to trigger actions. Direct experience working on AI or automation projects is a significant plus.

• Excellent troubleshooting skills with the ability to diagnose and resolve complex technical issues that span multiple systems.

• Strong communication skills to collaborate effectively with both technical and non-technical teams.

• A proactive and detail-oriented approach to building and maintaining systems.

• Ability to work independently in a dynamic, fast-paced environment.
  

Preferred Qualifications

• Experience integrating with the Salesforce platform, particularly using Salesforce APIs and Apex.

• Any MuleSoft Developer or Architect certification is highly desirable.

• Familiarity with the integration services offered by major cloud providers (AWS, Azure, Google Cloud).

• Experience in an Agile development environment.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

, and our AI agents accelerate your impact so you can

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For New York-based roles, the base salary hiring range for this position is $172,000 to $334,600. For Washington-based roles, the base salary hiring range for this position is $157,600 to $306,600. For Maryland based roles, the base salary hiring range for this position is $157,600 to $306,600. For California-based roles, the base salary hiring range for this position is $157,600 to $334,600. For Illinois based roles, the base salary hiring range for this position is $157,600 to $306,600. For Massachusetts based roles, the base salary hiring range for this position is $157,600 to $306,600.