דרושים Security Marketing Program Manager ב-Salesforce ב-United States, San Francisco

Job Category

Job Details

This is not a typical operations role. You are a force multiplier, responsible for architecting the strategy, building the operational engine, and creating the compelling narratives that drive our entire attrition reduction effort. You will transform complex data and ambitious goals into a clear, actionable roadmap and communicate our progress and vision to the highest levels of the organization. If you are a master storyteller who thrives on building structure from ambiguity and driving impactful outcomes, we want to hear from you.

Your Impact & Responsibilities:

Strategic Planning & Roadmap Design:

• Attrition Reduction Strategy: Architect and own the overarching strategy for identifying and saving at-risk customers and growing stable customers. You will define the frameworks for customer health, establish data-driven programs and playbooks for engagement.

• Program Roadmap: Develop and maintain a multi-quarter program roadmap, identifying and prioritizing key initiatives across technology, process refinement, and new strategic tests to continuously improve our retention capabilities.

Operational Excellence & Execution:

• Operating Model Design: Develop the end-to-end operating structure for the Attrition Programs team, defining the rhythm of the business, engagement models, and rules of engagement to ensure maximum efficiency and impact.

• V2MOM & Governance: Drive the development and management of the Attrition Council’s V2MOM (Vision, Values, Methods, Obstacles, Measures), ensuring it serves as the north star for the program. You will own the execution of the operating model, monitor its effectiveness, and make necessary adjustments to keep initiatives on track.

Data-Driven Insights & Executive Storytelling:

• Narrative Development: Translate raw data and complex operational metrics into a clear, compelling story about the root causes of customer churn. Your primary deliverable will often be end-to-end narratives with powerful visuals for executive-level presentations.

• Performance Dashboards: Build and manage a suite of performance dashboards that serve as the single source of truth for program metrics, including at-risk accounts, save rates, revenue saved, and team activity.

Stakeholder Management & Reporting:

• Executive Business Reviews (EBRs): Own the creation and delivery of quarterly business reviews for the CSG executive leadership team. You will synthesize program performance, strategic insights, and forward-looking recommendations into concise, high-impact presentations.

• Cross-Functional Alignment: Design and implement a robust cross-functional alignment model to ensure seamless collaboration with key partners in Sales, Product, and Support, driving a unified approach to resolving customer issues.

Required Qualifications & Experience:

• 12+ years of experience in a Strategy & Operations, Business Operations, Management Consulting, or a similar strategic role, preferably within a high-growth enterprise SaaS environment.

• Mastery of Executive-Level Storytelling: Proven, extensive experience building end-to-end narratives and visually compelling presentations for senior executive audiences. You must be able to transform complex information into a clear, concise, and persuasive story. A portfolio or examples of prior work may be requested.

• Strategic & Operational Expertise: Demonstrated ability to design and implement strategic plans, operating models, and governance frameworks from the ground up.

• Data-Driven Mindset: Strong analytical skills with a proven ability to dissect complex problems, identify root causes using data, and deliver actionable insights.

• Leadership & Influence: Exceptional ability to influence and align stakeholders at all levels, from individual contributors to C-suite executives, in a cross-functional, matrixed organization.

• Customer Success Acumen: Deep understanding of the Customer Success function, customer lifecycle, and the key drivers of churn and retention.

• Program Management: Proven track record of managing large-scale, complex programs and driving them to successful completion.

• Education: Bachelor’s degree required. MBA or equivalent advanced degree is strongly preferred.

• 3+ years of Management Consulting experience preferred.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

, and our AI agents accelerate your impact so you can

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For New York-based roles, the base salary hiring range for this position is $214,800 to $327,600. For Washington D.C based roles, the base salary hiring range for this position is $196,800 to $300,200. For California-based roles, the base salary hiring range for this position is $214,800 to $327,600. For Illinois based roles, the base salary hiring range for this position is $196,800 to $300,200. For Massachusetts based roles, the base salary hiring range for this position is $196,800 to $300,200.

Job Category

Job Details

Drive Innovation Through Partnerships

• Source, close, and expand strategic partnerships that extend the functionality of the Salesforce product portfolio through innovative integrations, connectors, and new features.
• Identify opportunities to fill product gaps with partner-driven solutions, leading the entire process from deal structure to internal alignment.
• Champion creative business models that deliver value for our customers while ensuring mutual success for our partners.
• Shape the future of our product offerings by identifying and integrating solutions that enhance the customer experience.

Strategic Deal Execution

• Own the full partnership lifecycle: from initial market analysis and outreach to negotiation, contracting, and go-to-market readiness.
• Navigate ambiguity, prioritize effectively, and move quickly to structure first-of-their-kind deals.
• Ensure partner engagements are scalable and built for long-term success, with a focus on creating new partnerships and expanding existing ones to drive continuous innovation.

Cross-Functional Influence

• Collaborate closely with internal stakeholders across all Salesforce product teams to align on roadmap gaps and leverage ecosystem opportunities.
• Act as a thought leader on the product partnership landscape and new business models.
• Contribute to strategy sessions, internal readouts, and business cases with clear, insightful analysis.

Minimum Requirements

• 7+ years in business development with strategic partnerships, corporate development, or platform strategy, ideally in the SaaS or cloud ecosystem.
• Proven experience leading complex deal cycles and building new business models (e.g., revenue shares, embedded experiences, ecosystem monetization).
• Strong commercial instincts combined with the ability to work effectively across technical and non-technical stakeholders.
• Excellent verbal and written communication skills, including business case development and partner storytelling.
• Ability to structure and analyze the quantitative impact of partnerships on the business.
  Note:
  This role is office-flexible, and the expectation is to be in office 3 days per week (Seattle/Bellevue, San Francisco, Chicago, Austin or New York)

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

, and our AI agents accelerate your impact so you can

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For New York-based roles, the base salary hiring range for this position is $200,800 to $276,100. For Washington-based roles, the base salary hiring range for this position is $184,000 to $253,000. For California-based roles, the base salary hiring range for this position is $200,800 to $276,100. For Illinois based roles, the base salary hiring range for this position is $184,000 to $253,000.

Job Category

Job Details

The Data Solutions team empowers Salesforce's digital transformation by leveraging data and AI to drive strategic and automated decisions across the organization. We're dedicated to enhancing the pipeline, increasing ACV, and boosting customer success. Using Salesforce technology, we build reliable data and AI products that fuel marketers and teams across the company with the insights needed to accelerate sales, improve customer adoption, and create exceptional experiences. We manage the entire data supply chain, from creation and storage to transformation and use in algorithms, data products, insights, and experiments, always with a trust-first approach to ensure responsible data practices.

• The C360 Data Cloud team is Salesforce's "Customer Zero" for Salesforce Data Cloud, building and perfecting our own solutions to transform enterprise operations. We empower Marketing, Sales, and Customer Success by unifying billions of daily data points into hundreds of millions of rich customer profiles and actionable insights. Our ambitious vision is to create a true 360-degree customer view, seamlessly connecting profiles, buying signals, marketing engagement, and AI-driven insights to orchestrate personalized customer journeys at every touchpoint.

• As a Senior Product Manager for C360 Data Automation, you'll spearhead the strategy, development, and execution of consolidating our customer data into a single source of truth customer profiles within the Salesforce Data Cloud. Collaborating closely with Marketing, Sales, Customer Success, and other teams, you'll ensure seamless data integration and enable activation and access, fostering its large-scale adoption throughout the organization.

What Are We Looking For?

• Must have experience implementing large scale technology solutions at enterprise-level companies. The more exposure to different groups/teams, the better! You played a key role as a Product Manager, Technical Product Manager and/or Project Manager in those projects.

• Product Ownership: You'll be in the driver's seat, responsible for defining product requirements and fostering clarity and alignment across all contributing teams.

• Data-Driven Mindset: You're a data PM at heart, living by the mantra "What is not measured cannot be improved" by expertly defining, measuring, and monitoring adoption metrics.

• Collaborative Growth Driver: You thrive on cross-functional collaboration, effectively partnering with stakeholder teams to influence and scale the adoption of our Data Cloud

• Salesforce Acumen: You're a quick learner who grasps Salesforce technologies, understands the complexity and intricacies of our tech stacks, and can articulate how our work delivers value to stakeholders and benefits Salesforce overall. Current or former Salesforce certifications (Admin, Advanced Admin, Marketing Cloud and/or Data Cloud) are highly desirable.

• Marketing & MarTech Expertise: You have experience working in or with Marketing and/or MarTech teams, possessing a solid understanding of marketing audience targeting strategies and techniques, nurture marketing concepts, and B2B Marketing fundamentals.

• Strategic & Technical Problem Solver: You're adept at deconstructing sophisticated problems, applying your technical depth and a data-driven approach to finding solutions. You can demonstrate both quantitative and qualitative data to inform your roadmap, with an interest in identifying both quick wins and big bets. You'll partner effectively with engineering, product marketing, product leadership, and our incredible PM team to define and scale pilot launches.

• Compelling Communicator: You build impactful product demos and can effectively present C360 Data Cloud use cases and our "Salesforce on Salesforce" narrative to executive audiences and customers.

• Customer-Centric Leader: You have deep experience incustomer-facing/productroles, possess emotional intelligence for customers, and can confidently tackle, run, and implement difficult, ambiguous projects.

• Team Player with Humor: You have a sense of humor – we tackle big problems here, but we like to do it with a smile!

Responsibilities

• Define and run the product roadmap for Truth Profile Growth and Adoption by identifying and scaling use cases across different areas such as Sales and Customer Success.

• Work with collaborators to help identify new use cases and areas to expand how we use Data Cloud. Prioritize and coordinate the launch plan.

• Own requirements gathering process - create product specs that clearly identify problems, opportunities, goals, and metrics as well as use cases, and product requirements that help design and engineering teams develop solutions and measure success.

• Collaborate with cross functional teams and define important metrics, measure, and report on the success of the delivered use cases and launches.

• Communicate progress to collaborators, functional owners, and internal team members

• Coordinate releaseannouncements/communications(Slack announcements, documentation, etc.)

• Represent and be a liaison for Truth Profile for strategic projects and ad hoc requests.

• Coordinate as required cross-functionally and with other teams to drive engagement.

• Be the voice of the customer and work with the Data Cloud Product Management team to provide feedback and be an early adopter of newly released features and enhancements.

• Represent Salesforce on Salesforce for Data Cloud for internal users and customers, working closely with Product Marketing Managers and Sales to enable/educate them on what we do and how we use Data Cloud internally to promote the product.

• Be a partner to the Product Leadership in Marketing Decision Science in ensuring our growth strategy, roadmap, and deliveries meet the needs of our collaborators and company

• Build and maintain strong relationships with collaborators, including customers, internal teams, and executive management, to ensure alignment and drive successful outcomes.

Minimum Qualifications:

• 10+ years of professional experience, preferably handling data products from inception through launch and iteration.

• Experience running large projects where multiple cross teams collaborate, have dependencies on each other with the ability to come in mid-project and lead by taking the ownership immediately.

• Ability to quickly understand systems and technical concepts and an ability to jump into high-level architecture and related conversations in order to explain to Data engineers and other business partners.

• Strategic problem solver who can improve both quantitative and qualitative data to inform your roadmap, and you have a curiosity about identifying both quick wins and big bets.

• Experience providing enablement, product training, and technical expertise, facilitating creation and maintenance of proper product documentation, communicating work to collaborators, and participating in User discovery sessions with prospects and collaborators.

• Ability to work independently with little or no supervision while maintaining a high level of efficiency, within a distributed remote and global organization.

• Self-motivated and enthusiastic with shown creative and critical thinking capabilities.

• Experience working with remote/global teams and governance structures.

• Consistent track record of delivering successful products, concurrently and at scale.

• Shown ability leading scrum teams, writing detailed product/ technical requirement documentation.

Preferred Qualifications

• Technology -Proficiency/familiaritywith our tech stack: Salesforce CRM, Salesforce Data Cloud, and Marketing Cloud.

• General knowledge or previous working experience/exposure to sales, sales operations, and/or B2B marketing.

• Experience working with/runningcontractors/consultants

• Experience interacting with customers on calls and presenting to small/medium-sized audiences at conferences.

• Education - We prefer a Bachelor's degree in business or computer science or equivalent business experience.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

, and our AI agents accelerate your impact so you can

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For Washington-based roles, the base salary hiring range for this position is $184,000 to $253,000. For California-based roles, the base salary hiring range for this position is $200,800 to $276,100.

Job Category

Marketing & Communications

Job Details

Responsibilities & Impact

• Partner with Product Management to understand product strategy and roadmaps, distill key functionality and value into core product positioning and messaging.
• Roadmap our product strategy to life in launches, new releases, content, campaigns, events, and sales enablement.
• Partner closely with campaigns, solution engineering, and other product marketers and drive cross-functional alignment on programs to drive pipeline.
• Run demos
• Develop succinct and effective sales training materials (training, FAQs, etc.), making it easy for non-technical sales to understand our complete suite technology.
• Keep current with technology trends and incorporate new technologies into our keynotes and demos.

Required Skills

• 5-7+ years of experience in technical product marketing, product management, or solution engineering at a high tech company, or similar equivalent
• Experience with enterprise applications such as CRM, ERP, customer service or homegrown solutions
• Expertise in building product demos end-to-end, from building compelling narratives that accurately position our products and align to our corporate messaging, to owning the technical execution in demo videos and demo orgs
• Strong written and verbal communication skills with the ability to present in front of executives, vendors, partners, and customers
• Consistent track record in defining/driving project execution with minimal guidance and performing well in a fast-paced environment
• Phenomenal teammate with a proven track record leading and inspiring through influence
• Hands-on experience building a range of marketing assets, including compelling positioning and messaging, succinct slide pitch-decks, demo videos, and event/webinar content.
• Experience with JavaScript, HTML, CSS, iOS, APIs, Apex, Java (some mix), Design tools such as Figma.
• Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.)
• Willingness and flexibility to travel to both domestic and international locations - up to 25% travel

Preferred Skills

• Outstanding organizational skills to define and balance multiple projects with tight deadlines effectively within a dynamic environment.
• Video design and editing skills including the ability to record and produce polished demo videos using tools like Adobe Premier, Camtasia, or FinalCut.
• Experience with the Salesforce products and/or other SaaS and B2B technology platforms.
• Salesforce Certifications (Administrator, Developer) and Trailhead badges a plus. As well as application development on the Salesforce Platform.

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For New York-based roles, the base salary hiring range for this position is $138,800 to $233,200. For Washington-based roles, the base salary hiring range for this position is $127,200 to $213,800. For California-based roles, the base salary hiring range for this position is $138,800 to $233,200. For Illinois based roles, the base salary hiring range for this position is $127,200 to $213,800.

Job Category

Job Details

• You may be aligned to the following verticals and/or clouds:

  • Enterprise Corporate Services
  • Financial Services
  • Healthcare & Life Sciences
  • Retail & Consumer Goods
  • Comms, Media and Tech
  • Public Sector
  • Marketing Cloud
  • Slack
  • Mulesoft
  • Tableau
  • Marketing Cloud
  • Specialization Cloud​
    

  Your Impact:
  The teams you lead here at Salesforce will directly impact the growth of our overall organization. You will be masterful in client engagement and impact how your customers do business in a constantly evolving environment. You will coach your team to develop in their careers, and inspire your team to do the best work of their life.

  • Hire, Train, and Develop a team
  • Develop teams into sales-ready candidates for future Account Executive positions
  • Create Industry Specific Pipeline Programs to drive Pipeline and Revenue
  • Motivate Individuals and Team to exceed objectives through coaching, regular broadcast of results, and creative incentives
  • Regularly report on Team/Individual Results - Pipeline Generation, Quality of Pipeline, Revenue Forecasting
  • Work closely with Marketing on defining Campaign follow-up and reporting
  • Work closely with Executive Leadership Team and Sales Leaders to ensure Pipeline Quality/Quantity and proper follow-up
  • Work closely with Operations to make recommendations on process improvements
  • Identify and make recommendations for improvement in the areas of Process, Efficiency, Productivity

  Your Qualifications:

  • Depending on the segment, the years of experience and skills needed to be successful will vary from 3+ yrs of sales leadership experience developing a team of seven or more quota carrying sales people. In addition, a bachelor's degree is strongly preferred.
  • Strong background in leading sales teams
  • Shown ability to create hard-working teams and lead them to success
  • Excellent presentation and executive engagement skills
  • Excellent negotiation skills
  • A self-starter that can thrive in a fast paced environment
  • Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For California-based roles, the base salary hiring range for this position is $150,300 to $201,060.

Job Category

Job Details

Description:
Desired Characteristics:
Job Responsibilities:

• Inspire and operationalize Global Comms role at events and create playbooks for success

• Plan, scope and create timelines for strategic Comms activities & manage day-to-day execution of programs

• Organize and facilitate project planning, weekly meetings, shared calendars, team hubs, post mortems and presentations

• Track milestones, tasks, and key metrics with assigned teams and communicate regular updates to team leads and executives on progress, updates, and flags

• Interface with onsite event experience teams, cross functional stakeholders, and comms leads

• Partner with 3rd party agency teams on plans and execution

• Identify and remove impediments that block the team’s ability to meet project objectives

• Continually evaluate and refine team processes including scope, milestones, flow, playbooks & resources

• Build credibility, respect and partnership with our project teams, executive stakeholders and peers globally

Required Skills:

• Outstanding organizational, communication(verbal/presentation/written),and interpersonal skills

• 5+ years of Project Management experience required

• Ability to think strategically and demonstrate attention to detail, while being agile and flexible enough to move tactics forward instantaneously.

• Demonstrated project leadership skills, with direct responsibility for managing project teams, budget, and schedule

• Experience with project management tools, programs & resourcing

• Experience in fast-moving events and technology project launches is a plus

• Proven experience working with large teams across multiple departments and functions

Desired Skills:

• Experience working in a marketing, communications, journalism, and/or creative environments a big plus.

• Experience leading process improvements is a plus.

• Experience managing external vendors or 3rd party teams.

• Experience implementing AI and/or automation solutions for process efficiencies.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

, and our AI agents accelerate your impact so you can

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For California-based roles, the base salary hiring range for this position is $111,200 to $152,900.

Job Category

User Experience

Job Details

What You’ll Do

We're seeking a Lead UX Marketing & Enablement Manager to serve as the go-to-market expert for agentic (UX) experiences and emerging technologies. You'll translate complex innovations into compelling narratives that resonate with our target audiences while serving as the trusted resource for stakeholders across UX, research, and marketing teams. This role is ideal for someone energized by the intersection of cutting-edge technology, user experience and marketing.

• Shape marketing & communications planfor breakthrough UX innovations in the rapidly evolving agentic AI space

• Create and execute campaignsthat clearly communicate the value of UX innovations to key audiences

• Develop messaging frameworksthat connect product capabilities to real-world use cases and customer outcomes

• Understand competitive landscapeand market trends to inform positioning and messaging

• Build repeatable demosthat showcase value in clear, compelling ways grounded in real use cases

• Create contentthat amplifies awareness through multiple channels and formats

• Manage event initiativesincluding recruiting speakers and producing content for conferences, webinars, and industry events

• Collaborate cross-functionallywith product, UX, research and marketing teams to ensure cohesive delivery

• Measure impacton a regular basis to understand progress and pivot as needed

• Communicate resultsthat share outcome across the organization, building trust along the way

What We're Looking For

• Strategic thinkerwho can distill complex technical concepts into clear, actionable messaging, content and communications

• Self-startercomfortable working independently while contributing to team objectives

• Problem-solverwho thrives in fast-moving, undefined spaces and creates structure from ambiguity

• Storytellerpassionate about connecting innovative technology to human needs and business value

• Adaptable professionalexcited by the challenge of marketing in a rapidly changing landscape

What You Bring

• 7+ years of product marketing experiencein solution engineering or go-to-market roles, ideally with SaaS and B2B technology platforms

• Technical platform expertisewith Salesforce products or similar enterprise technology solutions

• Content creation skillsacross formats including use cases, enablement materials, pitch decks, demo videos, and event content

• Data-driven approachwith proven ability to leverage analytics for decision-making and achieve measurable marketing goals

• Project management excellencebalancing multiple initiatives with tight deadlines in fast-moving environments

• Relationship builderwho creates strong connections across cross-functional teams and aligns global stakeholders

• Execution mindsetcombining strategic thinking with willingness to drive tactical implementation

• Communication excellencein writing, presenting, and engaging audiences of all sizes

• Comfortable with ambiguityand excited to lead new projects without hesitation

If you require assistance due to a disability applying for open positions please submit a request via this

Posting Statement

to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For Washington-based roles, the base salary hiring range for this position is $157,600 to $253,000. For California-based roles, the base salary hiring range for this position is $172,000 to $276,100.