דרושים Sr Director Marketing Cloud Sales Partner Success ב-Salesforce ב-United States, Bellevue

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Responsibilities:

• The ideal candidate will lead and inspire a team within Security Infrastructure Identity and Access [IAM]. Deliver Security services, drive change, think independently, communicate clearly, and provide recommendations for process, service and automation initiatives on 1P (first party) and Cloud environments.
• Lead development teams in a full-service ownership model following Agile methodologies
• Lead DevOps activities for owned services in a 24/7 runtime environment, including driving investigations to resolve root cause and implement solutions.
• Collaborate with other engineering teams to solve security problems with minimal disruption to other business functions.
• Hire, train and assess the performance of direct reports according to corporate policies and procedures.
• Assist in the growth of employees through mentor, training and career development activities.
• Define goals and timely deliverables for improving any ofprovisioning/deprovisioning,privileged user management, role based access control (RBAC) entitlement, appropriateness of access and/or IAM services that are needed to support our business internally or externally.
• In conjunction with our engineering teams, work with partners & team members to design/architect, test, deploy and operate our IAM stack. You will partner with other business units, to deliver one enterprise identity solution for Salesforce.
• Drive design and implementation of innovative distributed software platforms for continuous assessment of security posture of the code and third-party packages used by Salesforce engineers

Required Skills/Experience:

• 3+ years of experience in managing identity and access management teams.
• Proficiency with IAM tools such as Okta, SailPoint, Azure AD, CyberArk, ForgeRock, etc.
• Strong knowledge of authentication standards (SAML, OIDC, OAuth2).
• Experience with identity lifecycle management and governance frameworks.
• Familiarity with directory services (LDAP, AD), scripting (PowerShell, Python), and APIs.
• Understanding of compliance frameworks (e.g., NIST, ISO 27001).
• Knowledge of automation/scripting languages and CI/CD processes including GoLang, Python (and/or Terraform, Spinnaker, JSON, Puppet).
• Proven experience driving Software Engineering Excellence practices.
• Proven experience in driving engineering excellence, showcasing strategic technical insight and driving technical partnerships
• Experience in consumption of Web Services APIs (JSON / XML, etc.).
• Experience in multi-tiered mission-critical systems, cloud environments (Amazon AWS, Microsoft Azure, GCP)
• Solid experience in a high-availability 24x7x365 environment with highly structured change management
• Strong technical understanding of systems, network, and identity fundamentals.
• Knowledge and experience with Identity and Access Management technologies and concepts.

Desired Skills/Experience:

• Knowledge of classic auth platforms: (Kerberos, LDAP, Radius, Tacacs+, etc.).
• Knowledge of federation platforms/protocols (Oauth, OpenID, SAML, WS-Fed, etc.)
• Working experience withCommercial/enterpriseIAM platforms (Ping Identity, Active Directory, etc.) or Open Source (OpenLDAP, OpenDJ, etc.).
• Experience with cloud scale Identity, Access Management (Single Sign-On/Multi Factor Authentication), Authorization services or design and architecture of IAM services
  *LI-Y

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• Running GTM Programs for Marketing Cloud

  • Establish alignment programs with Sales Operations and Distribution Leaders

  • Drive ongoing collaboration with Product Marketing, Sales Operations, Distribution Leaders, and key partner liaisons for regular Run the Business motions that ensure alignment between Marketing Cloud product and strategy and GTM to maintain pipe generation, ACV growth, customer retention, and product adoption and success

• GTM Strategy & Execution:

  • Run a data driven GTM program that evaluates the evolving market and sales conditions and pro-actively drives decisions in alignment with key stakeholders to keep the business in the best possible position and alignment with distribution needs and execution.

  • Build scalable programs that create up to date and executable sales plays that represent the latest product strategy and position Marketing Cloud for ongoing growth and success

  • Lead the development and implementation of a comprehensive enablement strategy for Marketing Cloud in coordination with Product Marketing.

  • Ensure effective enablement of Solution Engineering, Account Executives, Customer Success, and Partners on Marketing Cloud products, solutions, and value propositions.

• Sales & Partner Support Systems and Programs:

  • Manage and resolve sales escalations efficiently, ensuring timely and effective resolution, including using agents and AI to scale.

  • Develop and implement scaled Solution Engineering (SE) demo and environment programs to support sales efforts that lead Marketing Cloud into a sustainable growth phase and drive convergence to Marketing Cloud Next

  • Establish and optimize deal support processes for front-line sales staff and management.

• Content & Program Development:

  • Create and disseminate roadmap enablement and distribution programs for both internal teams and external partners.

  • Develop and implement Transformation Plan Enablement programs for internal stakeholders and partners, fostering successful adoption and utilization of Marketing Cloud solutions.

  • Work closely with Adoption and Best Practices teams to establish and leverage materials to create Trailhead and Certification programs for Sales and Partners.

• Experience:

  • Proven experience in a senior leadership role within a Go-to-Market (GTM) or sales enablement function, preferably within the cloud software industry.

  • Demonstrated success in driving ACV growth through sales and partner programs.

  • Extensive experience working with sales teams (Account Executives, Solution Engineers) and channel partners.

• Skills:

  • Strong understanding of Marketing Cloud technologies and the broader MarTech landscape.

  • Exceptional communication, presentation, and interpersonal skills.

  • Ability to build strong relationships and influence stakeholders at all levels.

  • Strategic thinker with a hands-on approach to program execution.

  • Proven ability to manage complex projects and drive results in a fast-paced environment.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

If you require assistance due to a disability applying for open positions please submit a request via this.

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Your Impact - Responsibilities:

• Team Leadership: Lead a team of 15–30 individuals, including 1–3 engineering managers, ensuring alignment, performance, and team cohesion.

• Team Building & Talent Growth: Recruit, mentor, and retain top engineers, fostering a culture of excellence and continuous development.

• AI-Driven Developer Strategy: Define and own the technical vision for introducing AI in the Revenue Cloud product.

• Innovative Product Delivery: Oversee design, development, and on-time delivery of impactful features, balancing rapid iteration with long-term investments.

• Operational & Technical Excellence: Ensure performance, reliability, and scalability through best practices, monitoring, and hands-on technical guidance.

• Strategic & Cross-Functional Leadership: Drive collaboration across teams, translating technical goals for leadership and influencing long-term investments.

• Drive scalable and extensible architecture and good hygiene practices

• Work closely with Support and key customers on production issues

Minimum Qualifications:

• Bachelor’s or Master’s degree in Computer Science, Engineering, or related technical field (or equivalent experience) required.

• 6+ years in Engineering Leadership: Proven experience in an engineering leadership role, managing teams and driving complex technical initiatives.

• 12+ years building and delivering software products, cloud services

• Experience with AI Integration (Preferred): Familiarity with integrating AI capabilities

• Excellent communication and presentation skills across technical and non-technical audiences

• Critical eye for product design, well-versed in good design principles especially around integration/API applications

• Ability to adapt and handle multiple competing priorities in a fast-paced environment

• Expert experience with Agile development methodologies, certified scrum master preferred

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

If you require assistance due to a disability applying for open positions please submit a request via this.

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Responsibilities:

* Lead the design, development, and operation of Salesforce's global DNS infrastructure, spanning Public Cloud platforms (like AWS, GCP) and privately owned datacenters.
* Own the full DNS stack including authoritative and recursive servers, control planes, telemetry, alerting, and lifecycle automation.
* Ensure the availability, correctness, and fault tolerance of DNS services with a relentless focus on uptime and performance. (24x7x365)
* Lead the response and root cause analysis of DNS-related incidents with a strong emphasis on continuous improvement and learning.
* Guide architectural decisions, oversee complex migrations, and ensure scalable, automation-first solutions are implemented.
* Drive long-term vision for DNS within the company, including the evolution of service discovery and name resolution systems.
* Partner with engineering, infrastructure, security, and product teams to align DNS systems with broader platform and business goals.
* Represent DNS in company-wide initiatives and ensure that services meet the needs of internal and external stakeholders.
* Lead the recruitment, development, and mentorship of a diverse team of engineers and operations staff. This includes driving hiring strategies, guiding performance, and fostering a culture rooted in ownership, technical excellence, and continuous learning.
* Establish and monitor SLAs, KPIs, and operational metrics to ensure the team delivers against business and technical goals.
* Provide input to strategic planning, resource forecasting, and budget allocation related to DNS and infrastructure services.
* Effectively manage vendor relationships with our third party providers.
* Experienced dealing and operating with domain name registries and registrars.

Required Skills:

* Deep knowledge of DNS protocols, architectures (authoritative and recursive), caching strategies, and anycast/multicast network principles.
* Strong leadership and management capabilities, effectively guiding and developing engineers at all levels of experience.
* Effective communicator with experience translating technical topics into business value and strategic impact with a proven ability to influence and persuade both technical and non-technical audiences.
* Experience operating critical Internet infrastructure and services with High Availability and resiliency requirements.
* Understanding of managed DNS providers and internal service discovery mechanisms. Proficient in operating systems in AWS, GCP, or Azure, including services like EC2, VPC, Lambda, S3, IAM, and Route 53.
* Understanding of Infrastructure as Code (IaC) tools like Terraform, CI/CD concepts/tools ,monitoring/observability/alertingtools (Grafana, Thousand Eyes).
* Background as a senior software development engineer with experience in hands-on design, coding and deploying large-scale applications with high availability and high security requirements.
* Strong understanding of how Artificial Intelligence (A.I.) and Machine Learning (ML) technologies can be applied to infrastructure management, aiding software development, capacity forecasting, operations augmentation, support intake, and cost optimization.
* Familiarity with predictive modeling, data science, and the application of analytics to cloud resource management.

Desired Skills

* 10+ years of experience in software engineering or infrastructure operations, with at least 5 years in a technical leadership or management role overseeing large-scale distributed systems.
* Proven experience designing, operating, and scaling DNS systems (authoritative and recursive) in a production environment.
* Strong technical understanding of cloud platforms such as AWS, GCP, or Azure, and Cloud/Container orchestration platforms like Kubernetes.
* Strong understanding of networking fundamentals, including, IP routing, Anycast, DNSSEC, and service discovery architectures.
* Past experience as a senior software development engineer or principal-level contributor with a strong grasp of object-oriented design and backend systems.
* Familiarity with SRE principles, including incident response, operational metrics, root cause analysis, and building fault-tolerant systems.
* Demonstrated ability to drive cross-functional alignment and influence stakeholders at all levels, including executive leadership.
* Bachelor’s or Master’s degree in Computer Science, Engineering, or a related technical field. Equivalent industry experience also considered.

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What You’ll Do

• Collaborate deeply with product owners, engineers, and user research teams across the organization to create a vision for your product area.

• Serve as a bridge linking design, product, engineering, and marketing teams.

• Communicate clear and compelling ideas to a wide range of key stakeholders using documentation, reviews, and presentations.

• Produce wireframes, storyboards, concepts, and other collateral to help communicate research results and make the case for new ideas.

• Create designs that adhere to and extend the existing style guide and design system.

• Generate detailed final design specs that inspire accurate developer builds.

• Work with developers and quality experts to deliver a polished final product.

• Develop software that is global in reach, universal in design, and designed for users of multiple languages and abilities.

• Advocate for accessibility through encouraging product and engineering management to prioritize accessible features and bug fixes.

• Support the vision for a product’s creative identity, articulate it clearly and convincingly, and guide the team through its implementation.

What You’ll Bring

• 4+ years of experience designing and delivering software products from start to finish as part of a cross-functional team.

• Ability to deliver solutions on time independently and with on-site and distributed teams.

• Deep understanding of user-centered design methods and best practices, and experience using analytics and research to drive decisions and develop product iterations.

• Ability to explore ideas, persuade, and build consensus on fast-moving projects with varying degrees of ambiguity and deadlines.

• Capability to deliver original, high-quality design work that is conceptually strong, meets business needs, and is at the right level of fidelity for each phase of a project.

• Strong communication and active listening skills, with an ability to build and develop close, trusting relationships with a wide variety of stakeholders across product and engineering.

• Familiar with contributing to large design initiatives, including negotiating to manage competing priorities.

• Demonstrated desire to lean in with curiosity and continually improve on processes and outcomes.

• Can design and think in design systems, not just single-purpose apps.

• Can consider how a design impacts ethics and equality, and have the conviction to speak up if veering off course.

• Expert knowledge of Figma and other current design tools, along with an ability to learn new tools.

• Understanding of the evolving impacts of generative AI on the future of work.

• Bonus for demonstrated experimentation with generative AI tools for design.

• BA/BS or MA/MS in a design-related field, or equivalent experience.

Please submit a résumé with links to your portfolio. Submissions without portfolios or work samples will not be considered.

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Your Impact:

• Lead GCP programs to maximize business and customer value through efficient and effective product delivery

• Manage and oversee infrastructure migration projects to GCP, ensuring minimal disruption and optimal performance across services such as Compute Engine, GKE, Cloud Storage, Cloud Networking, and Cloud Identity

• Strategically align stakeholders on portfolio vision, business goals, and strategy, defining program scope and securing cross-functional commitment

• Cultivate and leverage executive partnerships to drive strategic program objectives and optimize delivery for measurable success

• Conduct decisive program reviews to facilitate key decisions, eliminate roadblocks, and resolve issues, ensuring on-time goal attainment

• Transform business objectives into actionable execution strategies, lead execution through collaborative and agile leadership

• Partner with engineering and product teams to architect and implement technical solutions, accelerating customer value delivery

• Establish a dynamic agile environment fostering autonomy, transparency, mastery, innovation, and continuous improvement.

• Orchestrate and resolve complex program dependencies across diverse partners, functions, and divisions

• Proactively identify and mitigate program risks, ensuring timely achievement of business objectives

• Deliver transparent program status reporting, providing actionable insights on decisions, dependencies, risks, and metrics

• Foster a culture of innovation and learning, empowering teams to generate creative solutions

• Demonstrate a commitment to continuous professional development, actively seeking and incorporating constructive feedback

Minimum Qualifications:

• Bachelor's Degree in Computer Science, Engineering, or related technical field, or equivalent experience in technical leadership. Advanced management degrees preferred

• 10+ years of recent experience leading large-scale, complex infrastructure programs with proven impactful business outcomes

• Establish and maintain strong credibility and rapport with senior executives, technical experts, and cross-functional team members

• Demonstrate exceptional executive communication and presentation skills

• Exhibit strong analytical and problem-solving abilities, with a history of detailed, hands-on technical work

• Demonstrate a strong understanding of technical subjects relevant to the program

• Deeply understand the software development lifecycle and apply agile methodologies effectively in dynamic environments

• Utilize professional, repeatable methodologies for program initiation, work breakdown, scheduling, reporting, risk, and change management

• Excel in organizational, communication, andrelationship-buildingskills within a cross-functional, matrix management environment

• Effectively collaborate across company functions and time zones, showcasing strong time management, analytical, and planning skills

Preferred qualifications:

• Significant experience with Google Cloud Platform services, including Compute Engine, Google Kubernetes Engine (GKE), Cloud Storage, Cloud SQL, BigQuery, Dataflow, Pub/Sub, Cloud Networking, and Cloud Identity, and infrastructure migrations

• Project Management Professional (PMP) CertificationandAgile Certification

• Ability to quickly grasp and understand diverse technical subjects and technologies related to program execution

• Demonstrated passion for solving complex, ambiguous problems and delivering high-quality, innovative, and robust technical solutions

• Experience developing comprehensive reports and dashboards for program visibility

• Experience analyzing large datasets to identify long-term trends and drive strategic improvements

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