דרושים Director Industry Advisor Manufacturing ב-Salesforce ב-United States, Atlanta

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Sr. Director of Product, Performance & Reliability- Slack

Bring strategic leadership to performance

• Identify critical user flows, metrics, and codepaths to improve performance across desktop and mobile apps
• Build programs and tooling to make performance a core consideration across Slack product, engineering, and design
• Define and execute the long-term product strategy for performance optimization and system reliability
• Partner closely with product, engineering, and design leadership across Slack to ensure performance is a core consideration across teams
• Establish performance benchmarks and reliability metrics that become company-wide standards

Bring product excellence to your team

• Own the end-to-end product experience for performance-critical features and infrastructure
• Clearly tie performance and reliability improvements back to business outcomes
• Lead the development of monitoring, alerting, and diagnostic tools that keep our platform running smoothly
• Champion data-driven decision making through robust analytics and user research
• Translate complex technical concepts into clear business value propositions

Drive cross-functional alignment on performance

• This role involves close collaboration with engineering leadership to ensure seamless alignment between product vision and technical execution.
• You'll work directly with key technical partners to drive initiatives that span multiple engineering teams and product areas.

Experience

• 8+ years of product management experience, 2+ years experience in senior leadership roles
• Deep expertise in performance optimization, system reliability, and infrastructure products
• Proven track record of scaling products that serve millions of users
• Experience with SaaS platforms, enterprise software, or high-scale consumer applications

Technical chops

• Strong understanding of system architecture, performance monitoring, and reliability engineering
• Familiarity with modern observability tools and practices
• Ability to work closely with engineering teams on complex technical challenges
• Data-driven approach to product decisions with strong analytical skills

Leadership & communication

• Exceptional ability to influence and align cross-functional teams
• Track record of driving cross-company programs leading to meaningful organizational and technical transformation.
• Outstanding written and verbal communication skills
• Experience presenting to both C-level executives and technical audiences

• Lead product initiatives that directly impact millions of users
• Work with cutting-edge technology and world-class engineering teams
• Shape the future of performance and reliability in a rapidly growing company
• Competitive compensation package including equity
• Comprehensive benefits and professional development opportunities

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

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Role Description
You will work cross-functionally with a number of internal stakeholders, including sales, marketing, product, solution engineering, enterprise architecture, sales programs, enablement and others.Ability to travelThe core responsibilities will include:Industry Expertise -Stakeholder Alignment -Account Strategy -
Your Impact - How you will Execute:

• OU Strategy owner - account planning and target opportunities

• Account Mapping and planning - convert strategy into account plans

• Account specific POV - tailor and translate solution message to customer

• Engage with Customer - present vision and elevated point of view

• Drive the deal to closure - engage with customer to deliver solutions, road-maps and value

• Relationship building - engage long term with prospective and current C level executives to support their transformation strategies as an extension of their office

Success Criteria:

• Help Salesforce exceed the AMER industry ACV target for the fiscal year

• Successfully grow industry awareness and ensure the business was a positive 2-year+ growth trend

• Ensure customer success and a positive NNAOV

Minimum Requirements:

• Industry expertise working in, owning a P&L for, or consulting and implementing technology for the manufacturing industry

• Managerial experience with geographically dispersed teams with a variety of experience levels and competencies

• Be well versed in overall manufacturing challenges and technology trends, and have significant in-depth knowledge and experience in translating trends into successful brand strategies. Understand challenges and opportunities across sub verticals within manufacturing and how digital transformation can improve results.

• Held an active role in a firm's digital transformation, through the use of technology and business process improvements or as the key business and/or IT stakeholder

• Ability to create thought leadership content and presentation material on your own

• Strong communication and writing skills and ability to work across business lines

• Exceptional presentation skills in both small and large scale settings

• Ability to perform well in a fast-paced environment and crafting compelling positioning

• Exceptional team player with proven ability to lead through influence

• Ability to synthesize thoughts and turn them into points of view

Preferred Requirements:

• Excellent interpersonal and communications skills

• Proven success in a matrixed environment

• Experience and demonstrated success across multiple roles within the industry

• Experience and demonstrated success across multiple organizations in the industry

• Membership and preferably active position in leading industry associations

• Experience across business and IT

Open to Director/Senior Director levels

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Manager, Senior Manager, Director, Senior Director, Solution Engineering
Atlanta, New York, San Francisco, Chicago, (Office Flexible)

• The Solution Engineering organization is organized into several smaller teams based on the products they are selling, or the industry/vertical they are selling into aligning with the sales teams.
• In addition, we have Core Teams that sell the entire Salesforce Platform while our Co Prime teams specialize in a specific cloud solution including but not limited to: Agentforce, Data Cloud, Marketing Cloud, Service Cloud, Commerce Cloud, and more.
• We hire based on skills/experience and are open to hiring at all levels for the right candidate.

In this influential role, you will:

• Lead Transformation Efforts: Guide customers through their digital transformation journeys, offering strategic counsel on adoption and achieving long-term success.
• Inspire and Develop a High-Performing Team: Build, nurture, and grow a diverse and multidisciplinary team of Solution Engineers with complementary skills and expertise.
• Collaborate for Success: Partner closely with Sales leadership to craft and deliver compelling value propositions that resonate with customer needs across a range of industries.
• Shape Solutions: Ensure your team designs and demonstrates impactful solutions aligned to customer success, showcasing the power and potential of Salesforce technologies.
• Foster Growth and Innovation: Develop innovative go-to-market strategies, drive organisational productivity, and champion cross-functional collaboration to achieve strategic goals.
• Champion Salesforce Values: Embody Salesforce’s core values in every aspect of your leadership, serving as a role model for your team and the wider organisation.

Key Responsibilities

• Partner with Sales leadership to communicate and deliver Salesforce’s transformational value proposition.
• Drive a mindset shift beyond technical discussions to focus on transformation, innovation, and long-term impact.
• Lead and manage a diverse Solutions Engineering team, ensuring a balance of skills and perspectives to meet customer needs effectively.
• Collaborate with Sales to create and execute growth plans that align with Salesforce’s strategic vision.
• Attract, develop, and retain top-tier talent, creating a culture of performance, innovation, and career growth.
• Develop and scale organizational programs to enhance team productivity, expertise, and collaboration.
• Represent Salesforce at the highest levels, engaging with customers and stakeholders through thought leadership and strategic discussions.
• Support customer engagements by facilitating discussions at both the CIO level and deep technical conversations with Heads of Architecture.
• Continuously evaluate and evolve team capabilities to meet emerging market and customer needs.

Leadership and Strategy:

• 10+ years of experience in a leadership role within strategy, management consulting, or sales organizations, with expertise in pre-sales, sales, and project delivery.
• Demonstrated ability to build and manage high-performing teams while fostering a collaborative, innovative culture.

Industry-Focused Solution Leadership:

• Develop and lead a team of solution engineers specialising in manufacturing, automotive, utilities, energy, and retail industries, delivering tailored, innovative Salesforce solutions that address sector-specific challenges and opportunities.

Strategic Industry Domain Knowledge:

• Partner with sales, product, and engineering teams to align Salesforce’s industry cloud offerings and technologies with customer goals, driving adoption and measurable business outcomes across these key verticals.

Customer-Centric Approach:

• Strong track record of engaging C-level executives and influencing their transformation agendas.
• Experience selling and delivering solutions at the executive level, with a focus on value and outcomes.

Technical Expertise:

• Strong understanding of cloud computing technologies and the ability to articulate their business benefits clearly
• Proficiency in IT architecture, enterprise applications, and business process integration.

Transformation Mindset:

• Deep knowledge of design thinking and human-centred approaches to innovation and problem-solving.
• A passion for technology, innovation, and driving continuous improvement.

Operational Excellence:

• Strong analytical and negotiation skills, particularly when engaging at the C-level.
• Proven ability to deliver revenue targets while maintaining a focus on team development and growth.

Your Impact:

• Present CRM solutions to a business or technical audience.
• Support the Solution Engineering and Sales teams by providing guidance on sales strategies, approaches to solve specific problems, as well as a represent their team's needs to the executive staff.
• Communicate and strategize with Sales Leadership on how best to address the region to drive customer success and closed deals.
• Allocate resources across your region to maximize impact.
• Act as a sounding board for their team, being someone who SE’s feel comfortable bringing challenges to and working through a solution.
• Set a culture within your team that makes your SE’s excited to come to work each day because they feel supported, that they are growing professionally and enjoy each other's success

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Responsibilities:

• Develop and lead the global supplier third-party risk strategy, ensuring alignment with procurement goals and the company’s broader enterprise risk management framework.
• Own and operationalize risk segmentation, due diligence, and onboarding processes across a diverse supplier base (e.g., IT services, cloud platforms, software vendors, and consulting firms).
• Embed supplier risk management into the full procurement lifecycle—from sourcing to renewal and off-boarding—through governance policies, workflows, and automation tools.
• Collaborate closely with Government Affairs, Legal, Security, Global Trade, Compliance, IT, and Finance to assess and mitigate risk in critical supplier engagements.
• Oversee supplier risk assessments, periodic monitoring, and control enforcement, ensuring compliance with global standards.
• Provide regular updates, dashboards, and escalations to Procurement leadership, the Risk Steering Committee, and senior executives.
• Lead incident response and remediation processes involving suppliers in collaboration with internal stakeholders.
• Drive adoption and optimization of TPRM tools and platforms (e.g., Credit Risk Monitoring, OneSource, KY3).
• Build and manage a high-performing global team focused on third-party and supplier risk operations.
• Monitor industry trends, emerging risks (e.g., AI vendor risks), and evolving regulations to ensure program agility and compliance.

Skills:

• Demonstrated ability and passion for dissecting/solving problems with a fact based, data driven, rigorous, and creative approach
• Thrives when multi-tasking and work best in a dynamic, fast-paced environment
• Manages multiple tasks, projects and timelines with a sense of urgency, ownership and within deadline
• Excellent attention to detail and have strong analytical skills
• Willingness to go above and beyond to resolve an issue
• Collaboration and communication skills (both verbal and written) are top notch, experience in presenting to different audiences (individual teams to executive level)
• Communicates in a clear, concise and timely manner and operates effectively as a team player
• Confident in managing and executing projects from start to finish
• Resourceful with a strong work ethic and are willing to go the extra mile to get work done
• Self-directed/driven with excellent organizational skills
• Tech savvy and have a strong interest and proven success in working with technology (including new software tools and systems implementations) and able to learn, set up and champion new and best in class technology

Required Experience

• Bachelor’s degree in Business, Supply Chain, Risk Management, or a related field
• 10+ years of experience in procurement, supplier risk, or third-party governance in a global technology, SaaS, or enterprise environment.
• At least 5 years in a senior leadership role managing cross-functional risk or procurement teams.
• Strong understanding of third-party risk domains (i.e. cybersecurity, data privacy, operational risk, financial risk).
• Demonstrated success building or transforming TPRM programs within a procurement or vendor governance function.
• Excellent communication and executive stakeholder management skills.
• Experience with procurement platforms (e.g., Coupa) and TPRM tools.

Preferred Certifications:

• Certified Third-Party Risk Professional (CTPRP)
• CISM, CISSP, or ISO 27001 Lead Implementer (if security-focused)
• CPSM or PMP (for procurement/project leadership)
• SASB/FSA or ESG-related certification (preferred)

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As the Director of Product Marketing for Service Cloud Voice, you'll be responsible for defining, communicating, and executing the product marketing strategy. In this role, you'll craft compelling product messaging and positioning, share inspiring stories, and deliver groundbreaking demos. You'll collaborate with teams across product management, go-to-market, campaigns, content, events, and sales enablement to drive pipeline growth and attract new customers.We're seeking a creative, driven, and passionate Product Marketer with strong presentation skills, executive presence, and the ability to navigate ambiguity. You’ll bring expertise in product positioning, strategy, customer and competitive intelligence, and segmentation. Your experience in building scalable programs and driving cross-functional alignment will be key to your success.
Responsibilities

• Craft unique messaging and value propositions that drive innovation for customers while showcasing the value of Service Cloud Voice.
• Develop industry-specific thought leadership content, including webinars, blogs, and case studies, to build awareness and generate interest.
• Lead impactful product launches that motivates customers to purchase Service Cloud Voice and inspire analysts to recommend Salesforce.
• Collaborate with the go-to-market team to convert marketing and industry initiatives into actionable sales plays and enablement strategies that accelerate business growth.
• Design and deliver compelling presentations to diverse audiences, motivating them to learn how Service Cloud Voice can benefit their business.

Required Skills:

• 10+ years of experience in product marketing, industry marketing or corporate marketing.
• 5+ years of experience in the contact center, telephony market, or CCaaS market.
• Ability to strategize and craft compelling messaging and positioning for technology products.
• Excellent communication skills and the ability to present to executive leaders, cross-functional teams, and customers.
• Skilled in creating a wide range of marketing assets, including product demo videos, pitch decks, and customer success stories.
• Strong analytical mindset with a proven track record of using data to drive decisions and consistently achieving measurable marketing goals.

Preferred Skills:

• Experience with Service Cloud Voice and expertise in the contact center, telephony, or CCaaS market.
• Proactive, results-driven mindset with the ability to take ownership of new projects and lead through ambiguity.
• Positive, can-do attitude that fosters optimism, creativity, and a continuous desire to learn and grow.

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