דרושים Strategic Solutions Engineer Financial Services - ב-Salesforce ב-Thailand, Bangkok
Salesforce Strategic Solutions Engineer Financial Services - Thailand, Bangkok, Bangkok
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Category
SalesJob Details
About Salesforce
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
team in Thailand, focusing on the Financial Services industry. The Strategic Solution
Engineer is responsible for presenting Salesforce's product offerings and architecture
in the best light to prospects and customers, instilling confidence in our technology,
and addressing all technical objections in the sales cycle. This role goes beyond
traditional solution engineering to focus on industry-specific strategy, thought
leadership, and go-to-market execution. The Strategic SE must have a strong desire
to leverage their technical, sales, and industry expertise to drive pipeline, engage key
stakeholders, and influence industry-wide digital transformation.
Key Responsibilities:
● Serve as a thought leader with a strong point of view, both internally and
externally, within the Financial Services domain in Thailand.
● Establish strong technical credibility and professional rapport with customers,
partners, and internal collaborators.
● Contribute to pipeline creation, working closely with account teams to identify
and develop new opportunities.
● Lead local industry technical go-to-market (GTM) strategies and craft
Salesforce's industry point of view (POV).
● Develop and deliver compelling demonstrations, business value assessments, and
go-to-market assets that resonate with Financial Services customers.
● Engage in market awareness activities, including speaker engagements, industry
forums, and thought leadership content.
● Act as the voice of Thailand Financial Services customers to the Product and
Global CoE teams, providing feedback to advise roadmap decisions.
● Collaborate across Salesforce's global teams to ensure consistency in messaging,
approach, and execution.
● Work with partners in the local market to align on industry messaging, competitive
positioning, and ecosystem engagement.
● Provide competitive insights to help advise go-to-market positioning and
customer strategies.
● Drive multiplier impact on strategic accounts, ensuring scalable success across the Financial Services industry.
● Educate internal teams on industry trends, challenges, and best practices to
improve collective expertise.
● Focus on strategic opportunities, accounts, and industry motions, delivering
industry-specific innovation.
● Participate in all appropriate training and certifications to maintain deep product
and industry expertise.
● Meet and exceed quarterly and annual objectives as assigned by management.
Updated Qualifications:
● 7-10 years of experience as a solution/sales engineer for a CRM company or
similar technology, or 7-10 years of relevant experience within the Financial
Services industry.
● Experience with data technologies relevant to the financial industry (e.g., data
warehousing solutions, big data platforms) and a strong understanding of
cross-cloud technologies.
● Knowledge of related applications, relational database, web technology, and
cybersecurity.
● Crucial to demonstrate a deep understanding of key Financial Services industry
processes in Thailand, including:
○ Customer Relationship Management (CRM) in banking and insurance
○ Loan origination and servicing
○ Claims processing
○ Risk management and compliance (e.g., KYC, AML)
○ Digital banking and payment systems
○ Wealth management
● Demonstrated ability to identify and articulate appropriate AI use cases within
Financial Services, such as:
○ Fraud detection
○ Personalized financial advice
○ Chatbots for customer service
○ Algorithmic trading
○ Risk assessment
Preferred Qualifications:
● Bachelor's degree in Computer Science, Software Engineering, MIS, or equivalent
work experience.
● Experience with Design Thinking, Consulting methodologies, and Enterprise
Architecture.
Accommodations
If you require assistance due to a disability applying for open positions please submit a request via this .
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
משרות נוספות שיכולות לעניין אותך
Salesforce Service Cloud Solution Engineer Thailand, Bangkok, Bangkok
Job Category
Job Details
To accomplish this, the Solution Engineer must have a strong desire to improve their technical and/or sales skills, including the ability to solicit business requirements, develop a technical sales strategy, configure and optimally demonstrate the solutions that address these requirements and provide business value.
Responsibilities include:
Evangelizing Service Cloud value to customers (including c-level execs and IT) and field teams
Business requirements assessment and delivery of findings including key pain points, proposed solutions to meet business needs, and ROI where applicable
Development of a technical sales strategy
Configuring and effectively demonstrating our solutions in a way that closely reflects each customer’s business (tailored demonstrations)
Discussing and proposing solution architecture that includes common call center infrastructure integration, back-office system integration, and workflow process definition
Working well in a matrix organization, including AE field sales, SE service executives and implementation partners
Execute enablement activities (Webinars, Best Practices, Knowledge Share, etc.)
The Service Cloud Solution Engineer works closely with Field Sales teams and Service Cloud Account Executives, their peers, and product management to deliver the appropriate solution and establish credibility and trust with the customer.
Skills Required:
Deep functional understanding of call centre/contact centre operations and processes
Curiosity and energy – ability to understand the customer’s true pain points and apply our
Ability to work as part of a team to tackle technical problems in multifaceted environments
Ability to multi-task, work in a fast paced team environment, understand and be responsive solutions creatively to establish a differentiated architecture and solution
Ability to travel (up to 50% depending on location and assigned teams)
Knowledge of related applications, relational database and web technology
Application configuration experience (applied understanding of setups / configuration of to customer needs, work under tight deadlines, work independently, and a willingness to take ownership of problems Contact Center related technology CRM solutions)
English and Thai language business fluency
Skills Desired
Previous experience as a Sales Engineer/Architect for a CRM company or similar technology
Understanding of the Service Cloud product suite and platform would be advantageous
Basic programming experience in HTML and other web based technologies is an advantage
Workflow / BPM / integration experience
Past experience with one or more of the following CRM solutions: RightNOW, Microsoft, Siebel, Oracle on Demand, SAP, Pegasystems, Kana, ServiceNow
Contact or call center-based applications experience is beneficial (Remedy, Clarify, Vantive, Aspect, Gensys, Avaya, Cisco, Interactive Intelligence, Verint, NICE)
Field-service applications experience is nice to have (Oracle, SAP, Clicksoftware, ServiceMax, TOA)
Back-office / ERP system understanding – order management, accounts receivable /payables, collections, contracts (service), installed base
Experience working with a J2EE architecture: Java, XML, JSP, HTML, and SQL
Experience with relational databases including Oracle and/or Microsoft SQL Server
AI and Generative AI experience
If you require assistance due to a disability applying for open positions please submit a request via this.
Posting Statement
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Category
SalesJob Details
About Salesforce
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
team in Thailand, focusing on the Financial Services industry. The Strategic Solution
Engineer is responsible for presenting Salesforce's product offerings and architecture
in the best light to prospects and customers, instilling confidence in our technology,
and addressing all technical objections in the sales cycle. This role goes beyond
traditional solution engineering to focus on industry-specific strategy, thought
leadership, and go-to-market execution. The Strategic SE must have a strong desire
to leverage their technical, sales, and industry expertise to drive pipeline, engage key
stakeholders, and influence industry-wide digital transformation.
Key Responsibilities:
● Serve as a thought leader with a strong point of view, both internally and
externally, within the Financial Services domain in Thailand.
● Establish strong technical credibility and professional rapport with customers,
partners, and internal collaborators.
● Contribute to pipeline creation, working closely with account teams to identify
and develop new opportunities.
● Lead local industry technical go-to-market (GTM) strategies and craft
Salesforce's industry point of view (POV).
● Develop and deliver compelling demonstrations, business value assessments, and
go-to-market assets that resonate with Financial Services customers.
● Engage in market awareness activities, including speaker engagements, industry
forums, and thought leadership content.
● Act as the voice of Thailand Financial Services customers to the Product and
Global CoE teams, providing feedback to advise roadmap decisions.
● Collaborate across Salesforce's global teams to ensure consistency in messaging,
approach, and execution.
● Work with partners in the local market to align on industry messaging, competitive
positioning, and ecosystem engagement.
● Provide competitive insights to help advise go-to-market positioning and
customer strategies.
● Drive multiplier impact on strategic accounts, ensuring scalable success across the Financial Services industry.
● Educate internal teams on industry trends, challenges, and best practices to
improve collective expertise.
● Focus on strategic opportunities, accounts, and industry motions, delivering
industry-specific innovation.
● Participate in all appropriate training and certifications to maintain deep product
and industry expertise.
● Meet and exceed quarterly and annual objectives as assigned by management.
Updated Qualifications:
● 7-10 years of experience as a solution/sales engineer for a CRM company or
similar technology, or 7-10 years of relevant experience within the Financial
Services industry.
● Experience with data technologies relevant to the financial industry (e.g., data
warehousing solutions, big data platforms) and a strong understanding of
cross-cloud technologies.
● Knowledge of related applications, relational database, web technology, and
cybersecurity.
● Crucial to demonstrate a deep understanding of key Financial Services industry
processes in Thailand, including:
○ Customer Relationship Management (CRM) in banking and insurance
○ Loan origination and servicing
○ Claims processing
○ Risk management and compliance (e.g., KYC, AML)
○ Digital banking and payment systems
○ Wealth management
● Demonstrated ability to identify and articulate appropriate AI use cases within
Financial Services, such as:
○ Fraud detection
○ Personalized financial advice
○ Chatbots for customer service
○ Algorithmic trading
○ Risk assessment
Preferred Qualifications:
● Bachelor's degree in Computer Science, Software Engineering, MIS, or equivalent
work experience.
● Experience with Design Thinking, Consulting methodologies, and Enterprise
Architecture.
Accommodations
If you require assistance due to a disability applying for open positions please submit a request via this .
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
משרות נוספות שיכולות לעניין אותך
